Benihana - Coral Gables, FL

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1. M

   Margarita

   Miami

   5 reviews

   3.0

   5 reviews

   Dined 6 days ago

   overall3food1service5ambience4

   The food was no flavor at all I go there every other month and almost everybody was New all the cookers. I have a fillet mignon and has no flavor and dry Horrible

   Report
2. LR

   LRay

   1 review

   2.0

   1 review

   Dined 7 days ago

   overall2food3service3ambience3

   Service was slow. Two of us never got the white rice that came with our meal. On the website it had stated that they would validate your parking ticket if you would park in the garage directly behind the restaurant and it was a lie. No one validated the ticket and no one tried to remedy this. You can get the same concept with better service and value at the Dadeland place.

   Report
3. OT

   OpenTable Diner

   Denver

   4 reviews

   vip
   3.0

   4 reviews

   Dined 7 days ago

   overall3food5service1ambience1

   Birthday dinner for my girlfriend

   Report
4. MR

   MickR

   Orlando

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   overall5food5service5ambience4

   I always go and celebrate my wife’s birthday. She enjoyed her meal and so did I.

   Report
5. JS

   JaimeS

   Miami

   1 review

   3.0

   1 review

   Dined on June 26, 2022

   overall3food2service2ambience2

   my reservation was at 2:45, they sit us at 3:15, chef started at at 3:45pm

   Report
6. MA

   MerciAP

   1 review

   5.0

   1 review

   Dined on June 26, 2022

   overall5food5service5ambience5

   We went to celebrate our anniversary with the family and we had an excellent and pkwassntvecperirnce

   Report
7. OT

   OpenTable Diner

   Miami

   15 reviews

   vip
   1.0

   15 reviews

   Dined on June 26, 2022

   overall1food1service1ambience3

   Our waiter was probably the worst waiter we have ever had. Everything was late, forgot our drinks, mixed up the checks, did not bring salads, did not offer ice cream, I can go on. Cook was there 5 months and overcooked our steaks. Made a mess and you can tell had not been trained properly. Manager did nothing, just looked confused. $200+ meal with this kind of service, I’m done with Beni, and we are regulars.

   Report
8. DH

   DesireeH

   Miami

   6 reviews

   vip
   5.0

   6 reviews

   Dined on June 25, 2022

   overall5food5service5ambience4

   Fun times, great for kids, wonderful service!!!

   Report
9. GS

   GenaS

   1 review

   4.0

   1 review

   Dined on June 23, 2022

   overall4food5service2ambience4

   Great food- nice experience from the live chefs- wait is too long

   Benihana - Coral Gables, FLResponded todayDear GenaS Your feedback is appreciated. We will be sure to share your review with the team.

   Report
10. OT

    OpenTable Diner

    Miami

    1 review

    1.0

    1 review

    Dined on June 21, 2022

    overall1food3service2ambience1

    We waiting for an hour and half for the chef

    Benihana - Coral Gables, FLResponded 1 day agoDear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
11. LP

    LeathaP

    1 review

    4.0

    1 review

    Dined on June 19, 2022

    overall4food5service4ambience5

    Even after making a reservation we still had to wait over an hour to be seated.

    Benihana - Coral Gables, FLResponded 5 days agoDear LeathaP Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
12. B

    Bennyl

    Miami

    1 review

    3.0

    1 review

    Dined on June 18, 2022

    overall3food5service4ambience5

    it was my husband's birthday he ordered the special that includes ice cream not only did they not provide his paid desert but didn't sing happy birthday to him and other tables got that chance he was bummed about it

    Benihana - Coral Gables, FLResponded 6 days agoDear Bennyl On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

    Report
13. DG

    DianeG

    1 review

    1.0

    1 review

    Dined on June 17, 2022

    overall1food1service1ambience2

    Would not recommend this location to no one the Cook rushed the food. I was about to call youll Corporate office. Just was not satisfied me and my daughter

    Benihana - Coral Gables, FLResponded 6 days agoDear DianeG on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

    Report
14. C

    Carina

    Miami

    15 reviews

    vip
    5.0

    15 reviews

    Dined on June 14, 2022

    overall5food5service5ambience5

    Benihana is a classic for families and friends. You will never be wrong.

    Benihana - Coral Gables, FLResponded 7 days agoDear Carina thank you so much for your feedback, we hope to see you back again soon!

    Report
15. MG

    MaurelisG

    1 review

    2.0

    1 review

    Dined on June 13, 2022

    overall2food5service3ambience3

    La comida muy buena, pero la atención a la hora que te reciben ese día una de las chicas de la entrada súper pésima mala humorada muy aparte de eso la espera fue horrible llegamos a las 7 y tuvimos que esperar hasta las 9 para sentarnos no contar con eso luego que nos sentamos esperar al chef por 1 hora más para que nos cocinara creo que no es lo adecuado fue súper desesperante era primera ves que iba la verdad no me gusto para nada todo lo que tardaron.. El chef súper amable la comida riquísima eso no hay que negarlo pero la a tensión al principio fue terrible sin dejar a un lado las 3 horas que nos hicieron esperar.. (Deberían de mejorar en ese aspecto).

    Benihana - Coral Gables, FLResponded 7 days agoDear MaurelisG On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
16. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on June 13, 2022

    overall1food2service5ambience5

    the bartender acted as if he was mad we were just having a drink before we sat at a table. he completely ruined our trip.

    Benihana - Coral Gables, FLResponded on June 15, 2022Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
17. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on June 13, 2022

    overall2food4service1ambience3

    We waited an 1hr 10 min before the cook came to the table. Our order didn’t fully come and we are currently still waiting for the check. We didn’t even mention the missing food just to get out.

    Benihana - Coral Gables, FLResponded on June 15, 2022Dear Guest on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

    Report
18. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on June 12, 2022

    overall1food3service1ambience2

    I have never waited so long for a meal. Everyone was friendly, but I blame the management because of the delays.

    Benihana - Coral Gables, FLResponded on June 15, 2022Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
19. M

    Martica

    1 review

    5.0

    1 review

    Dined on June 12, 2022

    overall5food5service5ambience5

    Great Place, Sushi, Food & Drinks We’re Excellent, No Wait Time. They sat me down right when I checked in. Waitress and Chef were excellent.

    Benihana - Coral Gables, FLResponded on June 15, 2022Dear Martica Thank you for leaving us positive feedback, come back soon!

    Report
20. OT

    OpenTable Diner

    Miami

    3 reviews

    5.0

    3 reviews

    Dined on June 12, 2022

    overall5food5service4ambience4

    My son and I went for lunch. We didn’t wait long to be seated - chef was great and the food was good.

    Benihana - Coral Gables, FLResponded on June 15, 2022Dear Guest We are happy to hear that you enjoyed the dining experience!

    Report
21. MD

    MercyD

    1 review

    1.0

    1 review

    Dined on June 12, 2022

    overall1food1service1ambience3

    I've been going to benihana forever, over 35 years and many states, and NEVER have I encountered or gone through such bad service, even the chef was frustrated. They had a server with no training and no one was willing to assist because it wasn't there table. I walked out along another guess. If you decide to go do NOT sit in the second floor. It is cramped. Ugly and next to the bathroom. I will NEVER, EVER go there again. One bad experience is enough for me, this is not a cheap restaurant and I expect to get my money's worth. Best of Luck! and shame on you Coral Gables Benihana 😠

    Benihana - Coral Gables, FLResponded on June 15, 2022Dear MercyD on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

    Report
22. C

    Cane0514

    London

    59 reviews

    vip
    4.0

    59 reviews

    Dined on June 11, 2022

    overall4food5service2ambience4

    Always great fun. Place is not that cl

    Benihana - Coral Gables, FLResponded on June 15, 2022Dear Cane0514 On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

    Report
23. J

    Jigel001

    Chicago

    9 reviews

    5.0

    9 reviews

    Dined on June 11, 2022

    overall5food5service5ambience5

    Me and my fiancé went for a date night. It was fun. Our cook (Leon) was awesome! He was fun and entertaining while preparing our meals. We did the hibachi. Overall very pleased.

    Benihana - Coral Gables, FLResponded on June 15, 2022Dear Jigel001 Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family. 

    Report
24. NC

    NatalieC

    Miami

    3 reviews

    vip
    4.0

    3 reviews

    Dined on June 10, 2022

    overall4food4service5ambience4

    Family oriented and festive. Talented chefs. Good service.

    Benihana - Coral Gables, FLResponded on June 15, 2022Dear NatalieC thank you so much for your feedback, we hope to see you back again soon!

    Report
25. MR

    MaritzaR

    1 review

    1.0

    1 review

    Dined on June 9, 2022

    overall1food3service1ambience1

    It took us 2 hours to be seated with a reservation I was really upset and hungry being 7 months pregnant I hated it

    Benihana - Coral Gables, FLResponded on June 15, 2022Dear MaritzaR on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

    Report
26. b

    brentw

    Miami

    1 review

    1.0

    1 review

    Dined on June 8, 2022

    overall1food3service1ambience2

    We had 7pm reservations. Weren't seated until 8. Chef didn't start cooking until 8:45. Food was fine, but not significantly better then you can find at a mall food court, combine that with the price and we'll certainly not be back.

    Benihana - Coral Gables, FLResponded on June 15, 2022Dear brentw On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
27. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 8, 2022

    overall5food5service5ambience5

    Celebrating my daughter’s birthday

    Benihana - Coral Gables, FLResponded on June 15, 2022Dear Guest Thank you for allowing us to be a part of the special occasion!

    Report
28. OT

    OpenTable Diner

    Miami

    1 review

    5.0

    1 review

    Dined on June 7, 2022

    overall5food5service5ambience5

    Amazing Great Food

    Benihana - Coral Gables, FLResponded on June 9, 2022Dear Guest thank you so much for your feedback, we hope to see you back again soon!

    Report
29. V

    Vito33

    Miami

    6 reviews

    4.0

    6 reviews

    Dined on June 6, 2022

    overall4food5service5ambience3

    One of the best Benihanas, good service and food. Place needs a renovation.

    Benihana - Coral Gables, FLResponded on June 9, 2022Dear Vito33 We are happy you enjoyed the experience! Come back soon!

    Report
30. KK

    KatherinaK

    Miami

    2 reviews

    4.0

    2 reviews

    Dined on June 5, 2022

    overall4food5service3ambience5

    First time at this restaurant! The food is good!

    Benihana - Coral Gables, FLResponded on June 9, 2022Dear KatherinaK We are happy to hear that you enjoyed the dining experience!

    Report
31. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on June 5, 2022

    overall2food3service2ambience2

    They absolutely cannot keep up with the number of reservations. Make your reservation one hour ahead of time otherwise you will not be happy. Also bring a little net cause we had a bug in our drink. Our chef was boring as all hell. Couldn’t even succeed at the one trick he did, the smoking onion volcano. Wayyyyy too much money for average tasting food, starving for two hours and creature in the drink. I will NEVER go back there.

    Benihana - Coral Gables, FLResponded on June 15, 2022Dear Guest On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

    Report
32. HM

    HeidyMay

    Miami

    2 reviews

    5.0

    2 reviews

    Dined on June 5, 2022

    overall5food5service5ambience5

    Perfect restaurant for date night. We ate on the second floor.

    Report
33. j

    jorgeg

    Miami

    19 reviews

    5.0

    19 reviews

    Dined on June 4, 2022

    overall5food5service5ambience5

    Was a great choice for the birthday party for my daughter

    Benihana - Coral Gables, FLResponded on June 9, 2022Dear jorgeg Thank you for allowing us to be a part of the special occasion!

    Report
34. D

    Danny

    Miami

    1 review

    3.0

    1 review

    Dined on June 4, 2022

    overall3food2service5ambience3

    To have a reservation and still have to wait an hour for the cook is just nonsense to me. But the rice was hard as if it wasn’t cooked completely before it was fried.

    Benihana - Coral Gables, FLResponded on June 9, 2022Dear Danny We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

    Report
35. OT

    OpenTable Diner

    Miami

    6 reviews

    4.0

    6 reviews

    Dined on June 4, 2022

    overall4food5service4ambience3

    The restaurant needs a deep cleaning. It was all dirty and the carpet smells. I love the food, ambiance and employees but they need to do something about the cleaning.

    Benihana - Coral Gables, FLResponded on June 9, 2022Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
36. J

    Jenny

    1 review

    4.0

    1 review

    Dined on June 2, 2022

    overall4food5service4ambience5

    Our waitress was awesome but the wait to get seated and then the wait to have a chef come to our table was a bit of a downer

    Benihana - Coral Gables, FLResponded on June 9, 2022Dear Jenny Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
37. SS

    StephenS

    Caribbean

    17 reviews

    vip
    1.0

    17 reviews

    Dined on June 1, 2022

    overall1food4service1ambience2

    Had a reservation and still waited an hour Everyone working was doing there best but it's clearly a management problem. Don't take the reservations if you don't have the staff. Poor

    Benihana - Coral Gables, FLResponded on June 9, 2022Dear StephenS On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
38. F

    Fernanda

    Miami

    2 reviews

    vip
    2.0

    2 reviews

    Dined on May 31, 2022

    overall2food4service2ambience2

    We went with a reservation and waited for 30 min. The manager told me that they were waiting for a chef in a very dismissive way. Once we sat the service was also terrible. We had to get up twice and get things at the bar that we had already ordered because the waitress didn’t bring it and wasn’t around. By the time the chef arrived we had been there for an hour already. Mind you it was in the middle of the afternoon on a Tuesday. Not on a rush hour. The place is also old and not well kept. The only reason I didn’t leave is because it was my son’s graduation and he really wanted to eat there.

    Benihana - Coral Gables, FLResponded 7 days agoDear Fernanda We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

    Report
39. ER

    EdwinR

    1 review

    2.0

    1 review

    Dined on May 30, 2022

    overall2food1service2ambience2

    I made reservations for 4:30pm for my son's Bday, he selected Benihana Coral Gables because he loves the environment and experience. We had to wait over one 1hr to be seated and another 30mins for the Chef to arrive. The Chef seemed to be new and nervous which caused a bit of a mess while he was cooking and the food not having enough seasoning. (not his fault he will gain experience and learn). I noticed my rice had a hair in it and the chef nor the waitress new what to do. This is not the only time that we have attended this location and the wait time long. My childs words "it will be a long time before we come back to this location." Eat a shack before you go to this location.

    Benihana - Coral Gables, FLResponded 7 days agoDear EdwinR On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

    Report
40. TK

    TeresaK

    Miami

    6 reviews

    vip
    5.0

    6 reviews

    Dined on May 29, 2022

    overall5food5service5ambience4

    Our favorite Benihana's. Food and drinks - service and chef were all great!

    Benihana - Coral Gables, FLResponded on May 31, 2022Dear TeresaK Thank you for leaving us positive feedback, come back soon!

    Report