Benihana - Farmington Hills, MI

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1. DC

   DavidC

   Detroit

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   Reservations were seemless through Opentable. Our server Erica was OUTSTANDING!

   Report
2. SS

   StephanieS

   1 review

   4.0

   1 review

   Dined 4 days ago

   overall4food4service5ambience4

   Short staffed, like everywhere else. Our waiter, Mike, did a wonderful job!! My chef Gabe, was one I’d request on all my future visits. He seasoned the food perfectly ❤️

   Benihana - Farmington Hills, MIResponded today

   Dear StephanieS We appreciate you dining with Benihana, thank you for the kind words!

   Report
3. OT

   OpenTable Diner

   Detroit

   7 reviews

   5.0

   7 reviews

   Dined 4 days ago

   overall5food5service2ambience5

   We were celebrating my husband’s 50th Birthday. The chef was great and the food was delicious. We dine there often, especially for our special occasions. We were a little disappointed with the service. Our server was very friendly, but seemed distracted. She did not come over unless we summoned her and never cleared away any dirty dishes. She even set another tables dirty dishes on our table! By the end of the night dishes were piled up everywhere.

   Benihana - Farmington Hills, MIResponded today

   Dear Guest Thank you for celebrating your special occasion with the Benihana team!

   Report
4. h

   hawaiiangirl

   Detroit

   1 review

   vip
   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   Thuy is an amazing waitress. Next time you visit sit in the private dining area and you will not be disappointed with her service!!

   Benihana - Farmington Hills, MIResponded today

   Dear hawaiiangirl thank you so much for your feedback, we hope to see you back again soon!

   Report
5. CN

   CarolineN

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   We had appetizers and drinks to enjoy my birthday dinner! I had steak and lobster tail all the food was amazing! Even with the 30 dollar credit we spent over 100 for two but the splurge on birthday was worth it!

   Benihana - Farmington Hills, MIResponded 3 days ago

   Dear CarolineN Thank you for allowing us to be a part of the special occasion!

   Report
6. FS

   FoodandSettingAdmirerer

   Detroit

   18 reviews

   vip
   5.0

   18 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   Steve cooked and it was fabulous. Had a great time and great food!

   Benihana - Farmington Hills, MIResponded 3 days ago

   Dear FoodandSettingAdmirerer Your feedback is appreciated. We will be sure to share your kind words with the team.

   Report
7. CR

   CherylR

   Detroit

   1 review

   4.0

   1 review

   Dined 5 days ago

   overall4food5service4ambience4

   Food and chef were superb.

   Benihana - Farmington Hills, MIResponded 3 days ago

   Dear CherylR Thank you for leaving us positive feedback, come back soon!

   Report
8. AR

   AmyR

   1 review

   3.0

   1 review

   Dined 5 days ago

   overall3food4service3ambience3

   Had made a reservation for dinner on my birthday. We weren't seated for 35 minutes past our reservation time.Then waited another 30 minutes before any food was begun. The food was very good but the time frame was much too long. From arrival time to finish we were there for 2.5 hours. Be sure you're not in a hurry if you plan on eating here.

   Benihana - Farmington Hills, MIResponded today

   Dear AmyR on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

   Report
9. KL

   KimL

   Detroit

   5 reviews

   4.0

   5 reviews

   Dined 6 days ago

   overall4food4service4ambience3

   Tables seat a party of 10 and thats too many

   Benihana - Farmington Hills, MIResponded 4 days ago

   Dear KimL Thank you for your feedback! Come back soon!

   Report
10. AB

    AngieB

    Detroit

    1 review

    2.0

    1 review

    Dined on May 15, 2022

    overall2food2service2ambience3

    This was my 2nd time going and believe the chef is what makes the experience. The first time was a wonderful experience which is why I returned. The was minimal with the reservation. Our waitress seemed really busy but was good overall. The chef was not hitting it. First off they were out of ribeyes which was the only thing I was looking forward to but we decided to stay anyway. The food was very bland and the chef seemed to cater to one end of the table. Not sure if I will go back any time soon.

    Benihana - Farmington Hills, MIResponded 6 days ago

    Dear AngieB on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

    Report
11. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 14, 2022

    overall5food5service5ambience4

    Server was great

    Benihana - Farmington Hills, MIResponded 6 days ago

    Dear Guest thank you so much for your feedback, we hope to see you back again soon!

    Report
12. JR

    JeffR

    Detroit

    3 reviews

    3.0

    3 reviews

    Dined on May 14, 2022

    overall3food5service4ambience4

    We were seated pretty quick, once our whole group arrived. Menu is hard to figure out what all the differences are. 5 course, 6 course, different options. Kind of expensive, but good ambiance.

    Benihana - Farmington Hills, MIResponded 6 days ago

    Dear JeffR thank you so much for your feedback, we hope to see you back again soon!

    Report
13. OT

    OpenTable Diner

    Las Vegas

    4 reviews

    5.0

    4 reviews

    Dined on May 11, 2022

    overall5food5service5ambience4

    Well put together server

    Benihana - Farmington Hills, MIResponded 7 days ago

    Dear Guest Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

    Report
14. OT

    OpenTable Diner

    Detroit

    2 reviews

    5.0

    2 reviews

    Dined on May 10, 2022

    overall5food5service5ambience5

    Andy the chef is amazing! He and my daughter were singing duets while he cooked- everyone had a blast!

    Benihana - Farmington Hills, MIResponded 6 days ago

    Dear Guest Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family. 

    Report
15. BM

    BrandiM

    1 review

    5.0

    1 review

    Dined on May 10, 2022

    overall5food5service5ambience5

    Danny is the best cook and Entertainer hands down!!!!

    Benihana - Farmington Hills, MIResponded 6 days ago

    Dear BrandiM Your feedback is appreciated. We will be sure to share your kind words with the team.

    Report
16. OT

    OpenTable Diner

    Detroit

    3 reviews

    4.0

    3 reviews

    Dined on May 8, 2022

    overall4food5service4ambience4

    It was Mother’s Day & they did a good job treating them special

    Benihana - Farmington Hills, MIResponded 6 days ago

    Dear Guest Thank you for celebrating your special occasion with the Benihana team!

    Report
17. S

    Smiley

    Detroit

    1 review

    4.0

    1 review

    Dined on May 8, 2022

    overall4food5service5ambience4

    The food and service was excellent. Restaurant floor and bathrooms needing cleaning.

    Benihana - Farmington Hills, MIResponded 6 days ago

    Dear Smiley Your feedback is appreciated. We will be sure to share your review with the team.

    Report
18. TS

    TamaraS

    Chicago

    7 reviews

    vip
    5.0

    7 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    Mother’s Day

    Benihana - Farmington Hills, MIResponded 7 days ago

    Dear TamaraS Thank you for celebrating your special occasion with the Benihana team!

    Report
19. t

    thepoohguy

    Detroit

    24 reviews

    5.0

    24 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    One of the most consistent places to eat. Always entertaining, and ALWAYS great food. Surprised yesterday that it was so difficult to get in with so many open tables, but I'm thinking that's just due to COVID staffing issues.

    Benihana - Farmington Hills, MIResponded 6 days ago

    Dear thepoohguy Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

    Report
20. TM

    TracyM

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food3service1ambience3

    It wasn’t a very good experience. We went there to celebrate my daughters college graduation and they song her happy birthday 🤨. We had a group of 10 and spend over $500. Is was everyone’s first time there and knowing that, the waitress didn’t take the time to explain or help us with the menu at all. At the end of the meal the waitress didn’t even tell us that dessert was include. Finding that out later was very upsetting. The bathroom and dining room floors was disgusting too. The only good thing was the chef was great and very personable. Needless to say we won’t be back.

    Benihana - Farmington Hills, MIResponded on May 12, 2022

    Dear TracyM On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

    Report
21. RB

    RickB

    Milwaukee

    1 review

    4.0

    1 review

    Dined on May 7, 2022

    overall4food5service3ambience5

    Food was great as always. Server was a little scatterbrained as he forgot our rice and refills. Cool was amazing!

    Benihana - Farmington Hills, MIResponded on May 13, 2022

    Dear RickB Your feedback is appreciated. We will be sure to share your kind words with the team.

    Report
22. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food4service2ambience5

    Main Host was short and a little rude. I understand they’re always busy and may be overwhelmed, but being personable goes a long way. :)

    Benihana - Farmington Hills, MIResponded 6 days ago

    Dear Guest We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

    Report
23. SW

    StaceyW

    Detroit

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    Been going to banihana for decades. Chef Lopez was the best chef I’ve ever had. Very attentive and seasoned food amazingly

    Benihana - Farmington Hills, MIResponded on May 11, 2022

    Dear StaceyW We are happy to hear that you enjoyed the dining experience!

    Report
24. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 6, 2022

    overall5food5service3ambience4

    No birthday cake or song in this location ?! Chef was awesome though.. Skilled & Entertaining.

    Benihana - Farmington Hills, MIResponded 6 days ago

    Dear Guest We are happy to hear that you enjoyed the dining experience!

    Report
25. AT

    AliciaT

    San Diego

    1 review

    5.0

    1 review

    Dined on May 4, 2022

    overall5food5service5ambience5

    Excellent Birthday dinner with family

    Benihana - Farmington Hills, MIResponded 6 days ago

    Dear AliciaT Thank you for allowing us to be a part of the special occasion!

    Report
26. L

    Lauren

    1 review

    2.0

    1 review

    Dined on May 4, 2022

    overall2food5service1ambience3

    Very frustrated and disappointed because they did not allow me to use my Birthday Coupon for $30 off just because it was not printed out. I have been there numerous times before with the coupon just being on my phone and they’ve used it just fine. They suggested I drive to Meijer down the road to print it out and then come back for a refund ?? If they have the ability to process a refund, then they have the ability to mark down my bill in the first place. They were being difficult for no reason - bad customer service.

    Benihana - Farmington Hills, MIResponded on May 9, 2022

    Dear Lauren On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
27. OT

    OpenTable Diner

    Detroit

    1 review

    4.0

    1 review

    Dined on May 4, 2022

    overall4food4service4ambience3

    My birthday celebration

    Benihana - Farmington Hills, MIResponded 7 days ago

    Dear Guest Thank you for allowing us to be a part of the special occasion!

    Report
28. J

    Jsfmom

    Detroit

    10 reviews

    vip
    3.0

    10 reviews

    Dined on May 2, 2022

    overall3food5service2ambience4

    We go every year for my husbands birthday and always use our $30 birthday meal. This year we forgot to print it out and they wouldn’t let us use it. As if they couldn’t easily scan our phone instead of the paper. We are actually very frequent customers so this was frustrating. Additionally, while our waitress was sweet…she was slow and not around much. We had to get our own water refills and to go boxes. Our chef Victor was great and very accommodating but overall it wasn’t a great experience.

    Benihana - Farmington Hills, MIResponded on May 5, 2022

    Dear Jsfmom On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

    Report
29. CL

    ChantelL

    1 review

    5.0

    1 review

    Dined on May 2, 2022

    overall5food5service5ambience5

    Good time overall I like to go later in the day. Staff was nice.

    Benihana - Farmington Hills, MIResponded on May 9, 2022

    Dear ChantelL We are happy to hear that you enjoyed the dining experience!

    Report
30. D

    Donaldm

    1 review

    4.0

    1 review

    Dined on May 2, 2022

    overall4food4service5ambience3

    We ordered the rib appetizers and they were nothing but bones and grizzle it would have been very nice to be able to swap them out for something better. Dinner for 2 with 2 cocktails each 6 course meal 200 dollars 👍🏾

    Benihana - Farmington Hills, MIResponded 6 days ago

    Dear Donaldm Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

    Report
31. OT

    OpenTable Diner

    Detroit

    1 review

    5.0

    1 review

    Dined on April 28, 2022

    overall5food5service5ambience5

    Enjoyed staff and dining and food!

    Benihana - Farmington Hills, MIResponded on May 4, 2022

    Dear Guest Your feedback is appreciated. We will be sure to share your kind words with the team.

    Report
32. KM

    KenyattaM

    Cincinnati

    1 review

    5.0

    1 review

    Dined on April 28, 2022

    overall5food4service5ambience3

    It was a great time for my first time eating at this location. I usually go to the 1 in Dearborn, Mich. The only thing that was wrong was where we were seated the tables were too close together. If there were 2 chefs cooking at the same time it wouldn’t have been enough room.

    Benihana - Farmington Hills, MIResponded on May 4, 2022

    Dear KenyattaM We are happy to hear that you enjoyed the dining experience!

    Report
33. SG

    ShaunteG

    1 review

    1.0

    1 review

    Dined on April 26, 2022

    overall1food1service1ambience1

    Horrible Horrible Horrible Horrible Horrible experience

    Benihana - Farmington Hills, MIResponded on April 29, 2022

    Dear ShaunteG On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter. 

    Report
34. MD

    MonicaD

    Detroit

    1 review

    2.0

    1 review

    Dined on April 26, 2022

    overall2food5service1ambience2

    The waitress we had was NEW and horrible. We were there for almost 3 hours.

    Benihana - Farmington Hills, MIResponded on April 29, 2022

    Dear MonicaD We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

    Report
35. A

    Amanda

    1 review

    5.0

    1 review

    Dined on April 25, 2022

    overall5food5service5ambience5

    Our server and griller were both wonderful! Your host stand could use a smile but it was a great experience

    Benihana - Farmington Hills, MIResponded on May 3, 2022

    Dear Amanda We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

    Report
36. A

    Angel

    Los Angeles

    1 review

    5.0

    1 review

    Dined on April 25, 2022

    overall5food5service5ambience5

    I went to Benihana in Farmington Hills, Mi with my family and friends to celebrate my bday. Our waitress, Margo, was excellent! From the time we seated til the time we left. Our chef Steven was engaging and prepared our dinner deliciously! I couldn’t ask for a better experience. We definitely plan to return and for sure on a night Steven and Margo is working. Thank you! 😊

    Benihana - Farmington Hills, MIResponded on May 2, 2022

    Dear Angel Thank you for allowing us to be a part of the special occasion!

    Report
37. OT

    OpenTable Diner

    Seattle

    3 reviews

    vip
    5.0

    3 reviews

    Dined on April 25, 2022

    overall5food5service5ambience5

    Great experience. Good food and entertainment. Only complaint was that chef didn’t keep veggie appetizers separate from meat. We had one vegetarian in the group Otherwise overall terrific experience

    Benihana - Farmington Hills, MIResponded on May 2, 2022

    Dear Guest Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

    Report
38. AB

    AngieB

    Detroit

    1 review

    5.0

    1 review

    Dined on April 23, 2022

    overall5food5service5ambience5

    First time visiting restaurant and had the best time. Waitress was amazing. She was training a waitress and they both were amazing. Chef was a lot of fun. Definitely returning really soon. New favorite restaurant!

    Benihana - Farmington Hills, MIResponded 6 days ago

    Dear AngellaB We are happy you enjoyed the experience! Come back soon!

    Report
39. FC

    FranC

    1 review

    3.0

    1 review

    Dined on April 23, 2022

    overall3food2service5ambience4

    Meat was cooked in bigger pieces. So big I needed to cut them to eat but alas there were no knives at the table. Halve of the onions were undercooked and hard to chew. In addition the food was very salty. In addition fried rice now cost 5 bucks. That’s crazy. I’ve been there many times before pandemic and always ordered the same meal. The food was always excellent. And the prize was reasonable. Not now. The cost for the same meal is beyond unacceptable. The customer service was still as great as usual. But that’s not enough to make me come back. Not worth it.

    Benihana - Farmington Hills, MIResponded on April 26, 2022

    Dear FranC On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

    Report
40. AM

    AlexM

    1 review

    3.0

    1 review

    Dined on April 22, 2022

    overall3food3service1ambience3

    - We walked in two minutes prior to our reservation, and after waiting for a few moments to be seated, we audibly heard the (assumed manager of the evening), tell the other hostess to seat us at another table that had already been seated, and was waiting on their drink orders to be taken. We were made to look like we were late to our reservation, and held the table up from ordering initially. tl;dr; if someone is early for their reservation seat them at the next available table, don't fit them in to a table that has already been waiting -More than once, the chef gave portions of my meal to other parties at the table (not on my check) My mushrooms were supposed to go to my wife, but she only got a single portion, and the rest were divided amongst the other parties. In addition, an entire free filet, and an entire free portion of chicken were given to another diner, who essentially got an entire Emporer's feast for free in addition to his normal meal. When pointed out to the chef, that I still was supposed to get chicken, he went and got another chicken breast to complete my order, but it was absurd I had to point it out, and that the other diners essentially got an entire free meal.

    Benihana - Farmington Hills, MIResponded on April 26, 2022

    Dear AlexM on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. If you have not done so already, please contact us via the Contact Us page on our website. We want to thank you for taking the time to share your review with us and welcome you to ‘Copy/Paste’ your review in order to save time. We look forward to following up with you.

    Report