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Seating  - Caffe Concerto Green Park, London,

Caffe Concerto Green Park

3.7
3.7
161 Reviews
£25 and under
Italian
Caffè Concerto presents a luxuriously decorated contemporary dining room with a strong music policy. Surrounding the gleaming grand piano is a number of tables populated with both shoppers and those who have made the visit solely to dine on the fine Italian menu. Our kitchen focuses on favourites of the Italian table, with an extensive menu from Carbonara to Chicken Milanese, with vegetarian, seafood, sandwiches and a selection of salads. Bar snacks are also available with a wide variety of cocktails and classic wines. To complete your dining experience, try one of Caffè Concerto’s famous cakes and desserts.

Make a reservation

2 people

7:00 PM


Booked 1 time today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    £25 and under
  • Cuisines
    Italian, Afternoon Tea
  • Hours of operation
    Mon–Sat 7:30 am–11:00 pm Sun 8:00 am–11:00 pm
  • Phone number
    020 7494 6854
  • Payment options
    AMEX, Mastercard, Visa
  • Dress code
    Casual Dress
  • Neighborhood
    Green Park
  • Parking details
    Street Parking
  • Public transit
    Piccadilly Circus Underground Station <br />Green Park Underground Station
  • Additional
    Beer, Cafe, Cocktails, Gluten-free Options, High Tea, Non-Smoking, Takeout, Vegan, Wine

What 161 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.7
3.7 based on recent ratings
  • 3.8Food
  • 3.4Service
  • 3.8Ambience
  • 3.5Value

NoiseModerate

Loved For

  • West End London

    Great for brunch

161 Reviews
  1. PatrickW

    London

    2 reviews

    2.0

    2 reviews

    Dined on February 9, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2
    The service we received was very poor. On arrival I said I had booked Afternoon tea and had a voucher. After we were seated I was asked for the voucher. The member of staff was not very friendly and only after securing the voucher details gave us any details about the tea. We asked for some alternatives to the sandwiches which we did not get and the tea service was not explained to us properly in terms of having more than one cup of tea. When we asked for clarification the member of staff didn't seem to understand us. I will not be returning and would not recommend .

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  2. Morgy

    London

    1 review

    4.0

    1 review

    Dined on February 7, 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4
    As a gift for my 60th birthday a very enjoyable experience. We had a cream tea with delicious sandwiches, scones and beautiful cakes, all fresh and great variety. Maybe a small point was one of our waiters wasn't the most friendliest, no interaction or a smile, saying that, others were lovely! Thank you for a lovely time at Green Park, would recommend.

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  3. GemmaE

    Bath

    3 reviews

    1.0

    3 reviews

    Dined on February 3, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    Rude staff & unwelcoming staff. We asked for a glass of water 3 times, in the end I had to get up and find someone. Same thing again when we wanted another cup of tea. Dry sandwiches of poor quality, cakes and scones were nice though. When we were leaning the bartender was arguing with her colleagues. Wouldn’t recommend this place at all. Was a shame as we were looking forward to our day out.

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  4. Jude

    London

    1 review

    5.0

    1 review

    Dined on January 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Really lovely, took my son here for afternoon tea. He is 8 years old. Staff were very helpful even though I couldn’t use a gift card I have this time. Will use it next month when I return

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  5. ClaireA

    London

    1 review

    3.0

    1 review

    Dined on January 18, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4
    When you walk into your kind of cafe the welcome that you get from the staff member that you encounter says a lot about the visit ! . The staff member appeared to be bored with her job and did not interact at all with us . It took 35 minutes to get our pots of tea . Apart from this we were very happy with the food .

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  6. OpenTable Diner

    RP

    1 review

    1.0

    1 review

    Dined on January 16, 2024

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 3
    Terribly poor value for money for afternoon tea. Tapenade with cucumber sandwiches in particular which is not on the menu. Tea water is replenished but you do not receive a new tea bag. And that for about 70 pounds. for 2 persons. A rip-off.

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  7. DanikaJ

    London

    1 review

    3.0

    1 review

    Dined on December 21, 2023

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 5
    Came for afternoon tea, they offered two tea selections with the food tower. we requested the prosecco upgrade but they never gave us the prosecco, however, we weren’t charged. the scones tier was pretty good but the sandwich and dessert tiers weren’t delicious. the desserts tasted like they had been pre-frozen. service was good though.

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  8. Lindyloo

    Gloucestershire

    8 reviews

    4.0

    8 reviews

    Dined on December 18, 2023

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4
    We had pre booked and we're shown to our table immediately on arrival. The restaurant was very busy, but our order was taken fairly quickly. The food took sometime to arrive, and was tasty, despite the fries being luke warm (we sent them back to be re-heated). Which they did promptly and they were hot and tasty. We also ordered scones/cream and coffees. The scones arrived fairly quickly and were very nice (soft fluffy centres and a crunchy outer pastry 😋). Unfortunately our coffees didn't arrive until we'll after we had eaten the scones (despite following up with various waiters 5 times!). We were eventually told their was a problem with the coffee machine which was causing the delay. It would have been more forgiveable if they had communicated this sooner! All in all all, despite the above issue, we would visit Cafe Concerto again.

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  9. MimiK

    London

    1 review

    1.0

    1 review

    Dined on December 12, 2023

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1
    Greeted very oddly by a lady at the door. After being seated the same lady took our orders and was being very rude by showing her impatience by tutting and rolling her eyes when we were ordering but seemed to be quite patient when dealing with other customers. My cutlery still had a piece of food on it and so did those of the people sitting with me . After inspecting one set of our cutlery , she says " this is not dirty" and gives the cutlery back to one of my party. She then came to our table to replace our nearly burnt out candle and swaps our candle with the one from the table behind which was also nearly burnt out. To my horror, she comes back with fresh new candle and uses our little candle to light the new candle which she gives to the table behind us. Whilst we are eating our meal, she comes back with yet another candle that she uses our candle to light AGAIN. She then comes back to ask us if everything is okay with our meal, to which a person from my party says that her cocktail is very diluted. The waitress proceeds to say " I'm talking about the pizza" and completely dismisses the issue with the drink. I am so disgusted by the conduct of that staff member and will never come back. We were very polite and stayed that way even after the poor treatment. Evidently we didn't pay service charge and I will be making a formal complaint as this is not acceptable at all. I can understand if I or anyone in my party was rude/disrespectful, but this was not the case. She clearly did not want to welcome us here.

    2 people found this helpful

  10. HilaryV

    London

    2 reviews

    5.0

    2 reviews

    Dined on December 1, 2023

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4
    Used an afternoon tea voucher. Good but annoying that tea and drinks come together. Would be good to have the tea after our drink.

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  11. towngirl

    London

    1 review

    4.0

    1 review

    Dined on November 25, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    this is a beautiful restaurant/cafe. The staff were very good. It was especially great because I requested a particular table where it could be quieter. I was delighted that it was kept for us for the appointed time (I think it was the manager who kindly did his best to fulfil my request. It was important for me as I was meeting a very old friend who I meet up with only twice a year so we had plenty to talk about. I will certainly be booking again for our next meeting.

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  12. IngridP

    London

    1 review

    1.0

    1 review

    Dined on November 22, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    We went to the wrong Caffe Concerto at Piccadilly it was terrible.

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  13. EllenS

    London

    1 review

    4.0

    1 review

    Dined on November 19, 2023

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 3
    Food lovely but service was very hit and miss asked 3 times for the bill twice from same person and then had to ask someone else. Was never asked if everything was ok or if we wanted anything else

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  14. IrinaS

    Exclusive

    1 review

    2.0

    1 review

    Dined on November 15, 2023

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 4
    I have been going to café concerto for years and loved it but something happened. Service is quite bad and OMG - the prices surprised me…average main dish prices around £25 which is a price for a very high level restaurant which café concerto is not. As the food is not as good. We had dinner in the superb luxury restaurant literally around the corner with the same prices but the food is the next level, service is VIP so overall - I was surprised by this new strategy, I think that was the last time I go to to cafe concerto.

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  15. AnnetteP

    Hertfordshire

    1 review

    5.0

    1 review

    Dined on November 9, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I was taken here for lunch as a gift and would recommend it to friends. The food was very tasty and a nice sized portion. I would definitely come back.

    1 person found this helpful

  16. HarrietM

    London

    5 reviews

    1.0

    5 reviews

    Dined on November 4, 2023

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2
    Extremely slow and poor service. Staff had limited English which made it difficult for them to understand customers. The wait for our food was almost an hour and we asked several times where it was as all around us other customers who came in after us were being served. We were told it was coming and then told it was taking longer because we were having poached eggs and these take longer! Customers on other tables were complaining about missing ordered items and the slow service. Not sure if this was an issue with the kitchen or just generally but not good enough. During the very long wait we were not even offered a drink - this demonstrates a lack of understanding of any customer service and points to training issues.

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  17. ChidiA

    London

    1 review

    1.0

    1 review

    Dined on October 30, 2023

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 3
    I invited a friend who was visiting from the USA for a late lunch at Caffe Concerto in Green Park and it was a terrible service. We were left unattended to for over 35 minutes (and it was not a busy day). The waiters were all walking about looking busy but never came to us to take our order. We had to physically walk up to them to remind them that we were seated guests. The whole service left a bitter taste in my friend's mouth and said he would not recommend this place to anyone.

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  18. LondonGals

    Leicestershire

    9 reviews

    1.0

    9 reviews

    Dined on October 16, 2023

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2
    I had made a booking days beforehand but on arrival they had no clue. They seated me but I then discovered my friend had arrived before me and they'd seated him elsewhere! They hadn't bothered to use my booking: he rang me! What a shambles. The service was slow and inaccurate. Despite writing down the order they got it wrong and the so called hot drinks were lukewarm; considering they charge almost £5 for a coffee and didn't bring plates for our scones until we asked for them, I find it appalling service! I'll never go there again. Utter chaos and a rip-off.

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  19. Aliona

    London

    18 reviews

    vip
    4.0

    18 reviews

    Dined on October 1, 2023

    1. Overall 4
    2. Food 1
    3. Service 3
    4. Ambience 4
    Out of two items ordered two were unavailable. A very slow service. Like we weren’t very wanted there. Shame - we actually quite liked the place previously

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  20. TraceyJ

    London

    1 review

    4.0

    1 review

    Dined on September 15, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Afternoon tea experience. Good selection of sandwiches and cakes. Accommodating service. Good background music.

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  21. QueenofHerts

    Hertfordshire

    1 review

    3.0

    1 review

    Dined on September 10, 2023

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 4
    Overall our experience of the afternoon tea for two was disappointing. The sandwiches varied from a bit dry to inedible with more mustard than meat. The fruit scones were actually delicious - best bit. Cakes a mixed bunch. Tea was fine but there was no help if we may have wanted coffee instead, or even attempts to convert us to Prosecco or a more elaborate drink. We had to ask for new plates so the sandwiches didn't taint the sweet element. Our server was okay when he was there, but could have been more attentive. The whole thing wasn't terrible, but it was in no way worth what we paid. Caffe Concerto has nailed the art deco/European awesome decor, but the service levels need to meet the environment, as does the food. I understand this isn't The Ritz, but it's still not a cheap afternoon out. I was considering bringing a bunch of ladies here in a few weeks, but we'll be opting for elsewhere.

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  22. Nath

    London

    1 review

    5.0

    1 review

    Dined on August 31, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent service. Food was very good. Great atmosphere and clean.

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  23. BandS

    East Sussex

    2 reviews

    1.0

    2 reviews

    Dined on August 19, 2023

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1
    Staff were polite but the the afternoon tea was the worse I’ve experienced as in value and ambience, only one hot drink included, had to ask for clean plates for our sweet confectionery and table was too small for an afternoon tea!!

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  24. EmmaG

    London

    10 reviews

    1.0

    10 reviews

    Dined on August 17, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Really dreadful experience. At the point of ordering garlic bread for starter was told there was no dough - so also couldn't order pizza. We had specifically chosen an Italian restaurant so that we could order pizza - we should have been told this when we walked in, not at the point of attempting to order it. Then the wine ordered wasn't in stock either - so they came back to ask me to choose an alternate, which I did - however when the bill came they attempted to charge me for both glasses. I ordered a goats cheese and fig salad with chargrilled Mediterranean vegetables. After it arrived I started eating only to discover no figs. I called over a member of staff who told me they had no figs - however they had neither told me this at the point of ordering or serving, it seemed they were hoping I wouldn't notice. Instead they had added raw green and red pepper, with the white innards left attached. I was asked if I wanted anything else bringing out to add to the salad - however nothing can really replace fig, and I also didn't know what they would have in the kitchen, so it was an odd question/proposed remedy. Oh and I should also mention the starter was dreadful - large plate of calamari and battered veg. Calamari was chewy and veg cut very thin but with a too floury/heavy batter, so it tasted gritty. I only had one piece but the kids enjoyed it - hence I didn't complain. We asked for the bill - no adjustment for the salad and as mentioned above the replacement and original wine left on the bill - so attempting to overcharge £12 for the one glass. Will never go back and do not recommend - no attempt to apologise, make anything right and then the attempt to over charge me for their error. Dreadful.

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  25. Edlyn

    London

    1 review

    4.0

    1 review

    Dined on August 13, 2023

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    Good portion and delicious food. All staff are very helpful and attentive.

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  26. JaneP

    Shropshire

    2 reviews

    5.0

    2 reviews

    Dined on August 10, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fantastic place to treat yourself to afternoon tea.

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  27. OpenTable Diner

    London

    2 reviews

    3.0

    2 reviews

    Dined on August 9, 2023

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 1
    Ordered the Afternoon tea, which included the sandwiches. The sandwiches were tasty, so were the scones. However one macaroon was broken so we had to ask for a replacement and the meringue was also broken so we had to ask for a replacement. The woman at the entrance when we first entered and I said I had booked a reservation responded with "well our system isn't working anyway so." Which I thought was unnecessary. She was probably tired and it was a bad day I think. But it didn't set a good tone or first impression for me as a first time customer. Ambience was poor because the bar top was full of dirty dishes and it just wasn't being cleaned. It wasn't nice to eat and look at a massive pile of dirty dishes and cups. The pile was massive and covered 3 quarters of the bar and it was sitting there from when we walked in to when we asked for the bill. Also, staff kept dropping things on the floor behind the bar. At one point, there was a massive crash of dishes and the whole floor went silent because it was so loud. Was okay value for money considering that other afternoon teas can be 100 or more per person for the same product. But i guess that everywhere else you pay for the ambience and service.

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  28. OpenTable Diner

    Atlanta Metro

    6 reviews

    vip
    3.0

    6 reviews

    Dined on August 3, 2023

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3
    If you’re hungry and needing a quick bite, it’s ok. Restaurant is cute, but service is slow. Food is average for such a cute place. Maybe my expectations were too high.

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  29. elisabettah

    London

    1 review

    5.0

    1 review

    Dined on July 29, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We went to Green Park Caffe Concerto for an afternoon tea. The food was delicious, fresh and a lovely selection. Service was great, we were seated, then the waitress saw a seat had become available which she thought would be better so moved us , which was good. The only thing I could fault is that there are so many tables, that we felt really close to everyone…. you would sit and listen to everyone’s conversations and getting up to go to the bathroom was a challenge! Overall though a lovely experience.

    1 person found this helpful

  30. Claire

    London

    1 review

    2.0

    1 review

    Dined on July 26, 2023

    1. Overall 2
    2. Food 5
    3. Service 1
    4. Ambience 3
    The food was amazing, but sadly the service was not as expected. The staff were not at all attentive, which is not what I would expect from this chain or location.

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  31. sandraf

    London

    1 review

    4.0

    1 review

    Dined on July 22, 2023

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    Enjoyed our afternoon tea. Portion size was just right and very tasty. Service was pretty good but did have to ask for milk and change of cup as there was a faint lipstick stain on it. However server was very apologetic and ensured both milk and replacement cup arrived promptly. It was very busy but noise levels were ok; it was still easy to hold a conversation.

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  32. RuthG

    London

    3 reviews

    4.0

    3 reviews

    Dined on July 19, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Good food, something on the menu for everyone. Close to RA

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  33. SamW

    London

    1 review

    4.0

    1 review

    Dined on July 10, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    It's a lovely venue, the staff were very accommodating and it's a nice place to visit for client meetings or to have adult conversations.

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  34. KateW

    Adelaide

    1 review

    2.0

    1 review

    Dined on July 6, 2023

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 3
    Overpriced with unfriendly wait staff. The food was terrible, better quality at the supermarket.

    1 person found this helpful

  35. LuciaL

    London

    1 review

    4.0

    1 review

    Dined on June 21, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    The Afternoon Tea with Prosecco and setting was very nice, with vouchers as well it was very good for the price. We would recommend and visit again.

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  36. Snowy

    London

    13 reviews

    4.0

    13 reviews

    Dined on June 17, 2023

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4
    Location and decor is good. Food was nice. It was very busy once it hit 12 o’clock and they seemed understaffed and very stressed, however the Manager seemed to keep it all going. Overall we really enjoyed it in there. It is overpriced and probably aiming at tourists mainly but as long as you know it’s not going to be cheap it’s nice to go to and have a decent cup of tea in a silver pot and something tasty to eat - and amazing cakes!!

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  37. GillianV

    London

    9 reviews

    4.0

    9 reviews

    Dined on June 8, 2023

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 4
    Good choice on menu and pleasant restaurant. We had some very inexperienced waiting staff, who kept forgetting items and not apologising.

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  38. JoCruic

    London

    2 reviews

    3.0

    2 reviews

    Dined on June 2, 2023

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 3
    Food was fantastic and really fresh. It was just service that let it down. Firstly after being seated after waiting 10 mins I had to find someone to take order. Then I had Virgin afternoon tea voucher that I had mentioned when booking. This seemed to create so much confusion. And 3 different members of staff had to come over and look at it. Then when asked for sandwich choices I asked for plainer ones for my son as he’s fussy. We didn’t get them so I had to ask again. Nothing terrible. Just not very good service when lots of staff were on.

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  39. TracyP

    London

    5 reviews

    5.0

    5 reviews

    Dined on May 27, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Brilliant afternoon, catching up with a friend over delicious food, excellent service in beautiful surroundings.

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  40. Jaxson

    London

    2 reviews

    1.0

    2 reviews

    Dined on May 26, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Waiters didn’t know about allergies or the ingredients in their food and couldn’t provide me with any information. Therefore due to the lack of information I had to leave. No apology or alternative given

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FAQs

Caffe Concerto Green Park offers takeout which you can order by calling the restaurant at 020 7494 6854.

Caffe Concerto Green Park is rated 3.7 stars by 161 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 1 time today

Order delivery or takeout

Google Map for Caffe Concerto Green Park

61 Piccadilly, London, W1J 0DY

Additional information

  • Neighborhood
    Green Park
  • Hours of operation
    Mon–Sat 7:30 am–11:00 pm Sun 8:00 am–11:00 pm
  • Price
    £25 and under
  • Cuisines
    Italian, Afternoon Tea
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Street Parking
  • Public transit
    Piccadilly Circus Underground Station Green Park Underground Station
  • Payment options
    AMEX, Mastercard, Visa
  • Additional
    Beer, Cafe, Cocktails, Gluten-free Options, High Tea, Non-Smoking, Takeout, Vegan, Wine
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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