Hakkasan Mayfair

4.5
5024 reviews
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£41 and over
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Chinese
Opened in November 2010, Hakkasan Mayfair is the second London edition to the acclaimed Hakkasan brand. Innovatively created cocktails and a unique wine list, are combined with carefully chosen dim sum and Chinese dishes that are ever changing, dynamic and new. The result is authentic Cantonese cooking with a contemporary flare – at once subtle and thrilling - and all made with the best ingredients. Hakkasan Mayfair is set over two floors. The lower ground floor invites the guest to the traditional Hakkasan setting, surrounded by intricate wooden screens allowing intimate dining, whilst, the ground floor brings a combination of relaxed atmosphere and a vibrant bar encouraging guests to indulge in an inspired environment. Cloakroom available. ALIPAY and weChat payment accepted.
What 5024 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.2
service
4.4
ambience
4.0
value
Noise · Moderate
85% of people would recommend it to a friend
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AT
Atlanta
11 reviews
Dined a day ago
Overall 5food 5service 5ambience 5

Maria our server was AMAZING! The meal was the best we’ve had in London. I’ve been to the Hakkasan in NYC and Vegas and this was the best yet!

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E
London
2 reviews
Dined a day ago
Overall 5food 5service 5ambience 5

Always delicious

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r
London
1 review
Dined 2 days ago
Overall 5food 5service 3ambience 5

Amazing dishes and well worth it for a memorable experience.
A bit noisy and staff weren’t as attentive as they should be. Very very busy so understandable although extra staffing on evenings like this would be better.

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JF
Mexico City
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

Simply delicious,not my first time , keep it going

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JP
1 review
Dined 3 days ago
Overall 3food 3service 2ambience 4

Been to Hakkasan a couple of times but not great this time, Starters arrived at different times, one of the starters had missing ingredients, hence the delay I guess, and the main served prior to starter being finished, all a bit disjointed

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SG
1 review
Dined 4 days ago
Overall 2food 2service 2ambience 2

Overrated and overpriced. Not worth the money nothing special at all.

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BF
1 review
Dined 4 days ago
Overall 2food 3service 1ambience 4

A generous rating, but with an admission - I didn't have the food.

Booked a table for my girlfriend's birthday. She has a severe egg allergy which I made clear on my reservation (a month in advance).

The day of the booking I they call me stating "we use egg in our kitchen and can't confirm there won't be cross contamination" to which I respond "we eat at places that use egg in their kitchen all the time, as long as the chef is careful with using different equipment as you should be when prepping vegan food, it should be fine". This is very unhelpful as even if I did want to cancel I have no time left to book another restaurant. I also double check that the lobster (what I imagine my girlfriend will have) can be done egg free. They assure me it will be fine.

So we show up to the restaurant, get taken downstairs (very nice atmosphere and interior, food smells good, hence the 2 stars). Again, a hostess comes over and warns us of the egg in the kitchen and gives us a "no-Egg menu" with 3 mains on it and a few vegetable side dishes (no lobster). I say I was told on the phone the lobster could be done egg free, eventually she comes back after checking and says the chef won't do the lobster egg free (the only thing with egg is the sauce but they wont serve a sauce free lobster/egg free sauce).

At this point we're very fed up and not willing to spend so much money, when I booked the place specifically for the lobster and we now had no confidence the kitchen could avoid an allergic reaction. So we left. I was very disappointed that a very expensive, supposedly elite restaurant would make less effort to accommodate for an allergy than Nandos/McDonald's/insert any chain (who always offer to remove sauces!)

We've been to dozens of nice restaurants. Sometimes we have reactions, usually not. But not once have any of them made less effort than Hakkasan.

Summary: probably good food. Don't bother if you have an allergy. Plenty of nice places that will treat you a lot better.

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K
1 review
Dined 4 days ago
Overall 2food 3service 2ambience 4

Very over priced for what it was. Service was slow and impolite. Food was just fine but nothing special.

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RB
London
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 4

We, a couple (55 years) enjoy travelling and eat often in good restaurants. We never had such a good food before and we've had an excellent service. Thank you for that and sorry for my not very good English ....

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f
London
2 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

Great experience at Hakkasan Mayfair, we had the Phoenix tasting menu which gives a good overview of the kitchen's skills. Personal favourite was the Duck salad, just the flavour and crunchiness I was hoping to find. I would most certainly go back!

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S
London
2 reviews
Dined 5 days ago
Overall 3food 5service 1ambience 5

I booked the restaurant for my Boy friends birthday. The service was very poor we waited for 30 minutes before our order was taken. Very disappointed ☹️

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OT
London
1 review
Dined on July 10, 2019
Overall 2food 4service 2ambience 3

Waiter was excellent. Main reception staff not helpful

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OT
London
1 review
Dined on July 10, 2019
Overall 5food 5service 5ambience 5

Everything was great accept the air conditioning was hot.
We didn’t enjoy the meal.

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JA
London
2 reviews
Dined on July 10, 2019
Overall 5food 5service 5ambience 5

Food was absolutely stunning. From presentation to portions to taste. 100% recommend for an amazing fine dining experience!!!

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OT
London
1 review
Dined on July 10, 2019
Overall 3food 3service 5ambience 4

Very very very disappointing that they have severely reduced their dim sum menu - that is what they were best at!

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B
London
8 reviews
Dined on July 9, 2019
Overall 4food 5service 4ambience 4

Lovely supper with a friend! We had booked the £38 menu with 3 courses and a cocktail, food choices were limited and luckily we both found something to suit. The food was excellent. No choice on dessert but it was a lovely ice cream ‘bomb’ coated in rice crispies and very chocolatey. Wine is pricey, a few more options under £50 would be good!

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SZ
London
1 review
Dined on July 8, 2019
Overall 5food 5service 4ambience 4

The service is always a bit slow and difficult to get someone, especially when it is so dark in there, food is spot on as it always is. Price wise, it is fair, as it is definitely better than many Michelin one star restaurants.

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AW
1 review
Dined on July 7, 2019
Overall 5food 5service 5ambience 5

Great food and a very personable and welcoming service.

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BG
London
1 review
Dined on July 6, 2019
Overall 4food 4service 5ambience 4

Delicious food, quality service, good atmosphere... we had an unforgettable night

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OT
Manchester
1 review
Dined on July 6, 2019
Overall 5food 5service 5ambience 5

Great service and experience

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L
London
1 review
Dined on July 6, 2019
Overall 5food 5service 5ambience 5

Lovely experience, it was supposed to be a Taste Menu but we were actually full! :) the Dessert was AMAZING.

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IB
London
1 review
Dined on July 6, 2019
Overall 3food 4service 2ambience 3

We were a party of 4 for lunch, 3 ordered the Bamboo meny, 1 ordered the Taste of Hakkasan - vegetarian option. The 3 persons who ordered the Bamboo meny got their food - steamed dumplings - and than the Duck salad - whilst the one who orderes vegetarian option got no food at all - just a coctail (complimentary with the meny). Eventually we had to ask for the last persons food. We were told that they had forgotten - and just when the rest had finished their starter - the last starter arrived so that person had to eat alone... Next the rest of the Bamboo meny came togheter with the main dish in the vegetarian option. The food was well presented and tasted fantastic - but when a long black hair appeard in the vegetarian dish - it was a serious set back. The dish was quickly replaced with a new - without hair. The desserts were wonderful - all served at the same time and without hair, but all in all we paid almost £500 for lunch (including 2 bottles of Prosecco) and did expect better service and appologizes for the person with the vegetarian food - who did not have a good experience. Free coffee did not make up for mistakes....

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NS
London
2 reviews
Dined on July 5, 2019
Overall 5food 5service 5ambience 5

Absolutely amazing! Celebrated my 25th birthday here with my friends - the food was exquisite and really good value for money. “The Hakka” is one of the best drinks I have ever had!
Would definitely recommend!

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JQ
London
1 review
Dined on July 5, 2019
Overall 3food 4service 3ambience 3

Expensive for what it is. One of those restaurants which look trendy, look cool, but you pay an enormous amount at the end. Yes the food was nice but the overall experience does not justify it.

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OT
Toronto
4 reviews
Dined on July 4, 2019
Overall 5food 5service 5ambience 5

get the dragon menu. amazing. I know Hakkasan Miami so had high expectations but Mayfair was even better.

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MB
1 review
Dined on July 4, 2019
Overall 5food 5service 5ambience 5

Excellent service, fantastic food, never felt rushed

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S
London
11 reviews
Dined on July 3, 2019
Overall 1food 2service 1ambience 2

Let’s just say this is the last time I give Hakkasan my money

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OT
London
3 reviews
Dined on July 3, 2019
Overall 3food 4service 1ambience 3

The restaurant ambience is great and so is the food. What the restaurant lacks is service. We continuously had to get a waiter’s attention. We waited about 20 minutes before we could get the attention of a waiter. The sommelier also never came back to the table to assist us with choosing the wine. He only came to serve the wine. And no member of staff checked if everything was okay. It was a disappointing experience. Not even the food could make up for it.

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OT
New England
2 reviews
Dined on July 2, 2019
Overall 3food 4service 1ambience 3

Food was good, service was horrendous. Pretty disappointed.

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SV
1 review
Dined on July 2, 2019
Overall 4food 5service 4ambience 4

Everything was lovey but if I pay a fortune in a restaurant then I want a working Internet where I don’t have to give out all my details for their marketing purposes

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OT
New York Area
1 review
Dined on July 1, 2019
Overall 5food 5service 5ambience 5

Perfect as always

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TD
1 review
Dined on July 1, 2019
Overall 4food 3service 3ambience 4

I’ve been to Hakkasan Mayfair a few times in the past but not for a few months, and I was really looking forward to the duck rolls, but...they’re not on the menu at the moment. Disappointed. Enjoyed the Chilean Sea Bass though and the rest of our meal. A small gripe: the waitress wasn’t prepared to be flexible when we asked for one item inside a dish to be swapped with another. Not sure why-although she did try to explain but the noisy atmosphere and her accent made it difficult to hear her reply. I’m sure we’ll be back in a few months despite the expense...and hope those fabulous duck rolls are back on the menu again.

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HC
London
3 reviews
Dined on July 1, 2019
Overall 5food 5service 5ambience 5

We went for the bamboo menu, was good value. Food was really lovely.

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PW
London
1 review
Dined on June 30, 2019
Overall 3food 4service 3ambience 4

The food, the ambiance, etc. was good. Loved the atmosphere. The only thing that put me off was that the person who was attending my table wanted us out right from the start. When we came in at 5, he said you have to book soon as you have to empty the table by 7 (and was rude). At 6 again he comes and says the same thing even though there were so many tables around that were empty!! It was extremely rude and next time will go to somewhere else if I'm around that part of the town.

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D
London
2 reviews
Dined on June 29, 2019
Overall 3food 4service 3ambience 3

4 of us went to celebrate a 40th birthday. I called beforehand to discuss our dietary requirements and after many pauses in the conversation to check this and that, it seemed too difficult for them to slightly tweak the set menu and simpler all round to go A la carte. Drinks took forever to arrive which you do not expect at a Michelin starred restaurant. The food was on the whole delicious but then we were turfed out of our table straight after dessert before we had been offered or had a chance to order coffees and liqueurs. For a very special occasion and paying a significant amount of money, it left a bad taste in the mouth.

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MV
New York Area
1 review
Dined on June 29, 2019
Overall 3food 3service 2ambience 1

We booked Haakasan having been to haakasan Dubai, Doha and NY. Each have a really impressive decor and service so I was expecting the same. Instead the interior was shabby and a bit disheveled while the service was slow and a bit lethargic. Glasses of water were constantly warm with no ice/ lemon on a day when the temperature was 38 degrees outside, 3 requests later and it was still delivered in the same manner cue another request for ice from the waiter. The Food was ok but on ordering cocktails we were advised that 2 of 3 were Unavailable as they didn’t have the ingredients (it was only 4PM on a busy Saturday ahead). The sommelier was very pleasant and helpful but the overall service was slow and haphazard while the restaurant wasn’t near capacity! It was a disappointing experience and felt like a trip to your average corner shop Chinese except for the price being 3 times higher!

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SC
London
4 reviews
Dined on June 29, 2019
Overall 5food 5service 5ambience 5

As amazing as always. Great food, great variety and great location. Look forward to going back. The only thing I did notice more on this occasion is their dress code is definitely slipping...whilst they say no trainers or sportswear,I saw a lot of people in exactly that! That does let the place down to be honest. If you’re going to have a dress code then stick to it.

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OT
Cincinnati
1 review
Dined on June 28, 2019
Overall 5food 5service 5ambience 5

Loved the food loved the ambiance

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MJ
1 review
Dined on June 28, 2019
Overall 5food 5service 5ambience 5

Amazing good food, good service. We will be back next time we are in London

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OT
London
1 review
Dined on June 28, 2019
Overall 4food 4service 4ambience 4

Este restaurante no defrauda. La comida está realmente buena y el ambiente es muy animado. Para repetir...

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