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Hard Rock Cafe - San Francisco

3.9
3.9
700 Reviews
$30 and under
American
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.

Make a reservation

2 people

7:00 PM


Booked 10 times today
Private dining

Private dining

Book your next event with us

View details

Dining areas

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    American

  • Hours of operation

    Daily 11:00 am–9:00 pm

  • Phone number

    (415) 956-2013

  • Payment options

    AMEX, Diners Club, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Executive chef

    Kyle Felix

  • Catering

    Need to impress your team or clients? Planning a special event? At Hard Rock Cafe we turn it up and and get LOUD with Hard Rock Catering. With a culinary team of Rock Stars lead by Executive Chef Brian Munoz, we can bring your event to life. Contact us at (415) 956-2013 or email us at SanFrancisco.GM@HardRock.com

  • Private party facilities

    In search of a trendy place to host your next event in San Francisco? Look no further than Hard Rock Cafe. Our stylish event venue at Pier 39 can accommodate rehearsal dinners, reception-style events, dance parties, and rock star bashes with anywhere from 15 to 550 guests. If you love Sports, we are your place. UFC, WWE, NBA, MLB, SOCCER, we show it all with great packages of Food and Beverages and you can win free Gear upon entry. With full-service event planning and state-of-the-art audiovisual equipment, our San Francisco venue is perfectly equipped to host flawless events. We will make your event ROCK! Contact (415) 956-2013 ext. 208 or email us at sanfrancisco.GM@hardrock.com.

  • Private party contact

    HRC San Francisco Sales Team : (415) 956-2013

  • Neighborhood

    Fisherman's Wharf

  • Cross street

    Pier 39 #254 (In the heart of Fisherman's Wharf)

  • Parking details

    Pier 39 Garage (100-172 Beach St, San Francisco, CA 94133)

  • Public transit

    F-Line, 10, 47, 9

  • Additional

    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Wheelchair Access, Wine

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What 700 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.9
3.9 based on recent ratings
  • 4Food
  • 4.1Service
  • 3.9Ambience
  • 3.6Value

NoiseModerate

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  1. OT

    OpenTable Diner

    Philadelphia

    1 review

    4.0

    1 review

    Dined 1 day ago

    overall4food4service5ambience4
    The wait staff was very helpful with menu.
  2. LV

    LorraineV

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5
    First time visiting San Fco was not familiar with Reservations, so we just walked in w/o reservation. Lucky for us a nice host got a table for us. Next day, same thing happened. We got a table outside and were happy to eat even if it was outside. Thanks to the wonderful staff who were selfless enough to work on Thanksgiving. ❤
  3. HF

    HugoF

    Querétaro

    1 review

    1.0

    1 review

    Dined 3 days ago

    overall1food3service2ambience1
    Grossly overbooked. The poor staff suffered terrible management decisions. One member of the staff was extremely rude and really made our night worse, don't know his name but he was both greeting guests and serving food from the kitchen.
  4. a

    akadick

    Hawaii

    24 reviews

    vip
    2.0

    24 reviews

    Dined 3 days ago

    overall2food2service2ambience2
    A family of 4 right in front of us with no reservation were easily given a table. Us 2 had a 6:30 reservation and one of the managers already was trying to say they couldn’t seat us without a reservation. Again they just sat the 4 folks that arrived with no reservation. Our server was awesome. Food was poor. The thanksgiving dinner was embarrassing. I saw other tables around us that also ordered it leave plenty of the food. Drinks were weak. Pumpkin pie was generic. Overall it was a waste of time and money. At least the live singer/musician was good.
  5. LM

    LauraM

    San Francisco

    6 reviews

    vip
    3.0

    6 reviews

    Dined 4 days ago

    overall3food2service5ambience5
    The Turkey dinner wasn’t very good. The price wasn’t worth it.
  6. PD

    PaulD

    Jacksonville

    1 review

    1.0

    1 review

    Dined 4 days ago

    overall1food1service3ambience1
    We have eaten in any Hard Rock Cafe, for the first time ever we walked out, for a start half the restaurant was not open due to lack of staff they said, then they had a man singing so loudly that you couldn’t even talk to each other, I don’t mind music but while I’m eating out with someone I like to be able to hear what they are say. Will never eat at this restaurant again.
  7. GH

    GilmaH

    Exclusive

    1 review

    5.0

    1 review

    Dined on November 19, 2022

    overall5food5service5ambience5
    The service was wonderful along with the steak salads.

    Hard Rock Cafe - San FranciscoResponded 7 days agoHi Gilma, Taking the time to leave such a 5 Stars review about our Cafe, We’re looking forward to making your day once more when you next visit our Hard Rock. S.H

  8. CE

    CathE

    1 review

    3.0

    1 review

    Dined on November 17, 2022

    overall3food3service4ambience2
    Seated by the entrance and it was very cold! The food went cold quickly too
  9. JG

    JamezG

    1 review

    5.0

    1 review

    Dined on November 14, 2022

    overall5food5service5ambience5
    Awesome place to have dinner at pier 39. Will visit again in the near future. Definitely easier to make a reservation using open table

    Hard Rock Cafe - San FranciscoResponded on November 16, 2022Hi Jamez, Thanks so much for sharing your experience with us We’re glad that you enjoyed your food and time at our Café. The team at SF Hardrock Cafe is thrilled to receive such an excellent rating; thank you.” S.H

  10. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 13, 2022

    overall5food5service3ambience5
    The reservation was a great idea! We got right in. The service was slow I believe due to short staff but we were in good company so we didn’t mind too much. We missed out on a few shops because they were closed by the time we were done, guess we will have to return to San Francisco someday! After we had left we came back in so the kids could use the restroom. Keith was so friendly and a joy to talk to! He graciously took pictures of all of us on the stage and it was really fun!! He needs a raise in my opinion!

    Hard Rock Cafe - San FranciscoResponded on November 16, 2022Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work continuously trying to ensure speedy service for our customers and it’s always rewarding to hear kind words. We love that you love us :) S.H

  11. CY

    CelineY

    San Francisco

    3 reviews

    4.0

    3 reviews

    Dined on November 13, 2022

    overall4food3service5ambience4
    Service was excellent from our host to the server. Food choices could have been better. Quality was not up to par with other restaurants of the same category. Location was perfect and made it convenient for people visiting pier 39 and the bay cruise

    Hard Rock Cafe - San FranciscoResponded on November 16, 2022Thank you so much, Celine, for the positive rating of your recent visit to a Hard Rock Café.” You're Rock. S.H

  12. OT

    OpenTable Diner

    Tahoe

    1 review

    vip
    2.0

    1 review

    Dined on November 12, 2022

    overall2food4service1ambience5
    The service was slow. No one knew who our server was so different people helped out. We never received the fries we ordered after we got our meal no one followed up again. I would not recommend this place.
  13. d

    davidr

    1 review

    5.0

    1 review

    Dined on November 11, 2022

    overall5food5service5ambience4
    Amazing service , mentioned we were recently married and server brought us 2 glasses of champagne free of charge and added complimentary dessert . Attentive chatty and great service throughout. Thank you !

    Hard Rock Cafe - San FranciscoResponded on November 16, 2022Hi David, Your kind words about our Hard Rock are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us! S.H

  14. PM

    PeterM

    1 review

    5.0

    1 review

    Dined on November 10, 2022

    overall5food5service5ambience5
    Booked a table using OpenTable, On arrival I chose to sit at the bar. Staff were very friendly, ver at tentative and both the bar staff and manager made me feel f=very welcome. During my stay the original barman was finishing his shift and he made a point of introducing his colleague who was taking over. As usual with Hard Rock Cafe the food was great, the baby ribs were amazing. Thanks for the great hospitality.

    Hard Rock Cafe - San FranciscoResponded on November 16, 2022We really appreciate you taking the time to leave us a review, Peter. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience at Hard Rock. Let us know if we can do anything else for you. S.H

  15. IG

    IainG

    1 review

    5.0

    1 review

    Dined on November 4, 2022

    overall5food5service5ambience5
    The food was excellent our waitress was very attentive and the Manager was really helpful

    Hard Rock Cafe - San FranciscoResponded on November 16, 2022Thanks for the 5 stars Iain, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again at Hard Rock Café in the future. S.H

  16. JW

    JadeW

    1 review

    4.0

    1 review

    Dined on October 31, 2022

    overall4food4service5ambience5
    Great service especially from all staff, always happy to help and have a chat with. Special shout out to Keith the door host of the day, amazing!

    Hard Rock Cafe - San FranciscoResponded on November 16, 2022Hi Jade, Your kind words about our Staff are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing Hard Rock Café! S.H

  17. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on October 30, 2022

    overall5food4service5ambience4
    Came from Oakland, and made it on time for our reservation at 1:30pm. Was seated right away, host and hostess greeted right away with nice big smiles and granted our request for a lower table. Serve Cassie came fairly quickly and took our order right away. We were then greeted by the manager who was very pleasant. Our food came out about 15-20 minutes later and I ordered the BBQ Bacon Cheeseburger with coleslaw added and well done, my fiancé got the BBQ pulled pork sandwich. We also ordered the buffalo wings. My BBQ Bacon burger came out looking amazing however, it wasn’t well done but the team made sure they fixed the problem and allowed me to order something else. My fiancé food came out looking just as good just would’ve left off the pickles. I ended up ordering the BBQ Pulled Pork BBQ sandwich. The service was awesome and they definitely made up for the mishap with my first order. I enjoyed the environment and workers actually looked like they enjoyed they’re job which is great to see. I would definitely visit this establishment again.
  18. BA

    BevA

    Calgary

    3 reviews

    3.0

    3 reviews

    Dined on October 30, 2022

    overall3food3service2ambience3
    Unfortunately they were a little under staffed last night, we waited 19 minutes after we had finished for anyone to come back to our table, there was a meeting ?? so rather than getting another drink and more food we asked for the bill and left. The staff were great, just spread too thinly.
  19. OT

    OpenTable Diner

    San Francisco

    1 review

    vip
    5.0

    1 review

    Dined on October 29, 2022

    overall5food5service5ambience5
    Food was yummy and service was amazing!
  20. OT

    OpenTable Diner

    Des Moines

    1 review

    5.0

    1 review

    Dined on October 29, 2022

    overall5food5service5ambience4
    We arrived at our reservation time but they were under staffed and overwhelmed. We had to wait longer for our table and the manager didn’t like that. He rewarded our kids with two t-shirts from the gift shop as a way to show his appreciation for our patience. It was so generous and unexpected, we would recommend this location again and again.
  21. EE

    ElisabethE

    1 review

    5.0

    1 review

    Dined on October 29, 2022

    overall5food5service5ambience4
    Great, but a Little bit too cold. Door is open… Great live music…
  22. L

    Loz24

    Bath

    1 review

    1.0

    1 review

    Dined on October 24, 2022

    overall1food3service2ambience1
    I was very disappointed with the Hard Rock Cafe in San Francisco, I had booked a table at a specific time when we arrived our table wasn’t ready so we were directed to the bar which was fine but I found it strange as there were quite a free tables in the restaurant, after 15 mins of waiting I asked if our table was ready which it was, we were told that gratuity would be included but wasn’t told how much I thought about 15-18%. Our server and food was ok, when the bill come there was a gratuity of 20% which I thought was high for the overall service and atmosphere. This Hard Rock Cafe let’s the chain down there is no atmosphere, it’s dirty and feels like a canteen, I would definitely not recommend the Hard Rock Cafe San Francisco there are much nicer places to go nearby.
  23. KT

    KTS82

    1 review

    2.0

    1 review

    Dined on October 24, 2022

    overall2food2service2ambience2
    Not the sort of experience we are used to from a Hard Rock. Music kept going off so lacking in atmosphere. Staff very rushed (not their fault I will add as they were short staffed). Local beer we were recommended was nice. Most of our party enjoyed their food however felt my burger was overcooked. Very high service charge added to bill for what was a very mediocre experience.
  24. AE

    AnnikaE

    1 review

    3.0

    1 review

    Dined on October 20, 2022

    overall3food4service2ambience1
    The entertainment was way to loud!! We were looking forward to a nice meal and a talk.
  25. SH

    StuH

    Calgary

    1 review

    1.0

    1 review

    Dined on October 20, 2022

    overall1food1service2ambience1
    We’ve been to a few Hard Rock Café’s, and we were looking forward to a great experience here. However… It took ages for us to be served, once seated. Then we had to order our drinks along with all the food, then waited an age to get the drinks. We had split bills, our starter came first, then after 15 minutes or so, could have been longer, our companions starter arrived, followed almost immediately by their main courses. This was sent back. My wife and I order fajitas expecting the sizzling dish this is supposed to be and what turned up was a tepid interpretation of it. The main dish of our companions had obviously been kept back and microwaved. Consequently the fajitas were served with the meat and the vegetables swimming in grease. Absolutely disgusting. We saw plenty of people waiting a long time for food. There was no one running the floor, we did see someone wander about ten feet into the front of house , look around then disappear into the back. There was a musician playing, way too loud, we couldn’t talk to each other. Then we automatically charged a 20% gratuity, several other taxes which we hadn’t seen on other bills during our stay. The sum of this was a 50% up charge on the original amount. Our poor server did his best to keep us happy but he was fighting a losing battle unsupported by a poorly run, badly managed location. Remembering that a brand is what people say about you when you’re out of the room this was a sad reflection on an iconic brand. Get it together or move on.
  26. VS

    VirginiaS

    1 review

    2.0

    1 review

    Dined on October 16, 2022

    overall2food4service2ambience4
    Got charged an extra drink and it was so loud we couldn’t talk to each other. Service was so slow. But food was good
  27. PV

    PrestonV

    Salt Lake City

    1 review

    3.0

    1 review

    Dined on October 14, 2022

    overall3food3service2ambience2
    This Hard Rock is like most of the others we have visited. It is energetic and full of loud music. The food was nothing special and our server disappeared for about 15 minutes. We were out of water and ready to leave. We always try to go to a Hard Rock when we travel, but I am starting to wonder why.
  28. EI

    EmilI

    1 review

    5.0

    1 review

    Dined on October 10, 2022

    overall5food5service5ambience5
    Excellent food, music and ambiance, enjoyed the time spent there.
  29. J

    Jules

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on October 10, 2022

    overall5food5service5ambience5
    The service was amazing and the gluten-free menu is huge! They were super sensitive to my celiac‘s disease and I had absolutely no reaction. Recommend it very highly
  30. OT

    OpenTable Diner

    Las Vegas

    1 review

    4.0

    1 review

    Dined on October 9, 2022

    overall4food4service3ambience5
    Kitchen took some time….
  31. OT

    OpenTable Diner

    Palm Springs

    1 review

    1.0

    1 review

    Dined on October 8, 2022

    overall1food1service1ambience1
    Waited over 35 minutes just to order a beer, bartender kept telling us to wait. We left without ever getting an order in and won’t be back.
  32. MM

    MargaretMusic

    San Francisco

    14 reviews

    1.0

    14 reviews

    Dined on October 7, 2022

    overall1food1service5ambience2
    Terrible food, small quantities, WAY overpriced, but good service. Will never return. So many better options.
  33. PL

    PaulL

    1 review

    4.0

    1 review

    Dined on October 5, 2022

    overall4food4service4ambience4
    Server was very nice, staff very helpful and friendly- manager came and introduced himself in case of any issues( we didn’t have any). Food was nicec
  34. OT

    OpenTable Diner

    Essex

    4 reviews

    3.0

    4 reviews

    Dined on October 4, 2022

    overall3food4service3ambience2
    Our initial greeting by Keith was excellent and he explained that you had a staff shortage. Our server Cassie was great. Very friendly. However, restaurant was very quiet in terms of customers and atmosphere a bit flat. Our main courses came before we had finished our starters and we felt like we were being rushed even though business was quiet. Shame really.
  35. OT

    OpenTable Diner

    Toronto

    1 review

    4.0

    1 review

    Dined on October 3, 2022

    overall4food4service4ambience2
    While seemingly understaffed they did a good job of providing a good meal, although the fries were barely average. If you enjoy ear splitting, less than popular rock songs, go here.
  36. LL

    LauraL

    1 review

    5.0

    1 review

    Dined on October 2, 2022

    overall5food5service5ambience5
    Made a reservation and had no wait at all. Everyone was friendly from hostess to server. He made us feel welcome and when I informed him of my seafood allergy he let the kitchen know.
  37. OT

    OpenTable Diner

    Orlando

    2 reviews

    5.0

    2 reviews

    Dined on September 28, 2022

    overall5food5service5ambience5
    Gut wie in jedem HRC nur ist die Karte deutlich kleiner geworden
  38. VS

    VictorS

    1 review

    5.0

    1 review

    Dined on September 27, 2022

    overall5food5service5ambience5
    Hard Rock Cafe was the perfect setting for our work team get together lunch, with all the right food and drinks, perfect table location, rocking music, and most of all our very courteous and friendly server, Dreah! The boss from Toronto had fun and we all had a good time. Thanks much, guys! And, keep on rockin!
  39. p

    pauld

    Manchester

    2 reviews

    1.0

    2 reviews

    Dined on September 27, 2022

    overall1food2service2ambience1
    Restaurant was very quiet felt like they were closing & we were rushed. Food was average for the price. No atmosphere
  40. OT

    OpenTable Diner

    Las Vegas

    2 reviews

    1.0

    2 reviews

    Dined on September 25, 2022

    overall1food4service2ambience2
    Food was good. Bill was NOT calculated properly. They will scam you for your money, so check your bill! Manager couldn’t find or admit the the problem. He proceeded to ask me how much money I wanted back because the “machine” calculated my bill incorrectly. Jaw dropping. Good food. Typical bar service. Bad counts.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
    • Contactless payment available
  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace
    • Staff is vaccinated

FAQs

Hard Rock Cafe - San Francisco is rated 3.9 stars by 700 OpenTable diners.

Hard Rock Cafe - San Francisco does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 10 times today
Google Map for Hard Rock Cafe - San Francisco

39 Pier #256, San Francisco, CA 94133

Dining areas

Additional information

  • Cross street

    Pier 39 #254 (In the heart of Fisherman's Wharf)

  • Neighborhood

    Fisherman's Wharf

  • Hours of operation

    Daily 11:00 am–9:00 pm

  • Cuisines

    American

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Pier 39 Garage (100-172 Beach St, San Francisco, CA 94133)

  • Public transit

    F-Line, 10, 47, 9

  • Payment options

    AMEX, Diners Club, Discover, MasterCard, Visa

  • Executive chef

    Kyle Felix

  • Additional

    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Entertainment, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Wheelchair Access, Wine

  • Phone number

    (415) 956-2013

  • Catering

    Need to impress your team or clients? Planning a special event? At Hard Rock Cafe we turn it up and and get LOUD with Hard Rock Catering. With a culinary team of Rock Stars lead by Executive Chef Brian Munoz, we can bring your event to life. Contact us at (415) 956-2013 or email us at SanFrancisco.GM@HardRock.com

  • Private party facilities

    In search of a trendy place to host your next event in San Francisco? Look no further than Hard Rock Cafe. Our stylish event venue at Pier 39 can accommodate rehearsal dinners, reception-style events, dance parties, and rock star bashes with anywhere from 15 to 550 guests. If you love Sports, we are your place. UFC, WWE, NBA, MLB, SOCCER, we show it all with great packages of Food and Beverages and you can win free Gear upon entry. With full-service event planning and state-of-the-art audiovisual equipment, our San Francisco venue is perfectly equipped to host flawless events. We will make your event ROCK! Contact (415) 956-2013 ext. 208 or email us at sanfrancisco.GM@hardrock.com.

  • Private party contact

    HRC San Francisco Sales Team : (415) 956-2013

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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