Kona Grill - Oakbrook

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1. D

   Disappointed

   Chicago

   75 reviews

   vip
   3.0

   75 reviews

   Dined today

   overall3food2service5ambience4

   Service was awesome! Prime rib was mediocre, the salad, it was great!! Got bug bites on our the back of our legs from the seat of the booth. Music was techno & very loud. We went for dinner to talk & couldn’t hear over the music.

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2. ZA

   ZeligA

   Chicago

   16 reviews

   3.0

   16 reviews

   Dined 1 day ago

   overall3food3service5ambience5

   Got the spam in a can. I was disappointed as I thought it would be presented in a can, as described. I was disappointed to see that the sandwich and presentation. Was literally what I make at home for 10x the cost. The avocado slaw was mediocre as well.

   Report
3. A

   Aiimes

   Chicago

   25 reviews

   vip
   3.0

   25 reviews

   Dined 1 day ago

   overall3food3service5ambience3

   The drink was sugary and taste more like the syrup mix.

   Report
4. AP

   AdrienneP

   Chicago

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   It was a Wonderful restaurant to bring family members that have never been here before. I wish Kona Grill would bring back more of the Hawaiian atmosphere they used to have. Kona is on Hawai’i Island, after all. I wish they offered Lobster Potstickers Everyday and not just on Mother’s Day. Drink, Food, Service was All Excellent. Mahalo nui loa.

   Report
5. C

   Cakeman

   Chicago

   7 reviews

   5.0

   7 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   It was my birthday

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6. KC

   KCKC

   Chicago

   4 reviews

   vip
   4.0

   4 reviews

   Dined 3 days ago

   overall4food5service4ambience3

   A little pricey for lettuce wraps and poke bowl but the kids meal is a good value

   Report
7. Y

   Yrral

   Chicago

   72 reviews

   vip
   5.0

   72 reviews

   Dined 4 days ago

   overall5food5service5ambience3

   Maria, our server, was outstanding. Even though she was very busy, our table of eight was given the attention needed to meet our needs. Cudos to her.

   Kona Grill - OakbrookResponded 2 days ago

   Thank you so much for the 5 star review! I will pass this review onto Maria and let her know how much she impacted your experience! Kona Management!!

   Report
8. OT

   OpenTable Diner

   Chicago

   17 reviews

   vip
   5.0

   17 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Karla is now a fav on our super servers list we have for our fav restaurants we frequent as Kona Grill has been on our list. She stood out. But in all we’ve been happy at every visit. Steaks, avocado egg roll (w an unexpected but really tasty sauce that’s a great fit), tuna or wave or bama rolls, chicken shrimp lettuce wraps, salmon, macadamia chick.. and their dessert list is really hard to choose from. I’ve had half of list so far, as I started bringing them home for later or as a sweet tooth breakfast next morn w coffee, and they are great size w great deliciousness.

   Kona Grill - OakbrookResponded 2 days ago

   Karla is such an amazing asset to our restaurant! Thank you so much for our continued support and I will pass this review onto Karla as well. Thank you, Mario Monarrez GM

   Report
9. L

   Liz7210

   Chicago

   43 reviews

   vip
   4.0

   43 reviews

   Dined 4 days ago

   overall4food5service5ambience5

   Always a great experience! Hector always takes care of us. He makes the best drinks. We had the salmon with rice and broccoli with a few appetizers. Everything was great. We are regulars and will continue to come

   Kona Grill - OakbrookResponded 2 days ago

   Liz, we are so lucky to have Hector as part of our team, thank you for your continued support. We will see you soon! Mario Monarrez GM

   Report
10. OT

    OpenTable Diner

    Chicago

    1 review

    vip
    4.0

    1 review

    Dined 5 days ago

    overall4food4service5ambience5

    Birthday dinner

    Kona Grill - OakbrookResponded 2 days ago

    Thank you for your 4 star review. Please come check out our happy deals!! Thank you for your continued support!

    Report
11. GE

    GoodEats

    Chicago

    1 review

    vip
    5.0

    1 review

    Dined on May 15, 2022

    overall5food5service5ambience5

    The brunch on the

    Report
12. OT

    OpenTable Diner

    Chicago

    1 review

    1.0

    1 review

    Dined on May 15, 2022

    overall1food2service1ambience2

    Right after placing our appetizer we immediately placed our main order and it took an hour and half to come out. Asked the waitress how much longer for our food and she didn’t even know. Once received she didn’t come back to ask how our meal was or if we needed anything additional, not even even water. Very disappointed. I don’t think we will be going back.

    Kona Grill - OakbrookResponded 7 days ago

    I am so sorry that you experienced this during your last visit. I promise our standards on service will exceed your expectations during your next visit. There no excuse for the food to have taken that long, come in and see Mario, the GM, and I would love to take care of some appetizers during your next visit!! hope to see you soon.

    Report
13. MR

    MarkR

    New York Area

    4 reviews

    3.0

    4 reviews

    Dined on May 14, 2022

    overall3food4service3ambience4

    Good food, ambiance and service. The biggest challenge is the portion size and value for the money. The flavor combination was good, but I wouldn’t go back because there are other options more reasonably priced for the portion and value for the money. Let me be the first to say that I don’t mind spending money, but just over 30 dollars for a salad with 4 small pieces of chicken and a side vegetable seems a bit high, especially when it comes in a small appetizer sized bowl.

    Kona Grill - OakbrookResponded 7 days ago

    Mark, I am sorry that the quality and portion size did not meet your expectations. We pride ourselves on delivering value to our guests and I am sorry we fell short. I would like to invite you back and enjoy some free appetizers on Kona. Just ask for Mario the GM and I bet we can turn this into a 5 star experience. Hope to hear from you soon!!

    Report
14. OT

    OpenTable Diner

    Minneapolis

    1 review

    5.0

    1 review

    Dined on May 14, 2022

    overall5food5service5ambience5

    I really loved my Server’s, service. She was AWESOME!!

    Kona Grill - OakbrookResponded 7 days ago

    Thank you for your review!! We take pride in knowing our servers are giving the best experience possible!! See you during your next visit!!

    Report
15. SM

    StevenM

    Chicago

    34 reviews

    vip
    5.0

    34 reviews

    Dined on May 14, 2022

    overall5food5service4ambience5

    Great place to hang out when the suns shining. The bar is open to the patio. Food is fantastic. But they aren't afraid to charge you for it.

    Kona Grill - OakbrookResponded 7 days ago

    Steven, We here at Kona appreciate your five star review, feel free to check out our happy hour menu and times where we serve the same great food at a lower price point!! Did I mention we have food and drink happy hour!! come stop in and see what we have to offer. Hope to see you soon!

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16. N

    Nada

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on May 13, 2022

    overall5food5service5ambience5

    Our server Jody was great! The food and drinks were delicious.

    Kona Grill - OakbrookResponded 7 days ago

    We love to hear about our servers delivering those memorable experiences!! so happy to hear you had a great time and thank you for the 5 star review. See you soon!

    Report
17. OT

    OpenTable Diner

    New York Area

    3 reviews

    4.0

    3 reviews

    Dined on May 11, 2022

    overall4food4service4ambience4

    You can tell they were very short wait staff which I truly don’t hold against them. The server was nice enough. The food was just slightly above average. I ordered a oriental salad and I don’t like a lot of dressing but this had hardly any on it. (And it was a very small boring salad for $17)

    Kona Grill - OakbrookResponded 7 days ago

    I am sorry that our staffing affected your last dining experience! I am confident that we deliver on our service standards and I hope you come back and visit soon! If you make your reservation via phone, please ask for Mario the GM and I will personally enter that reso for you and add a complimentary appetizer during your next visit!!

    Report
18. LM

    LeoM

    Milwaukee

    5 reviews

    vip
    5.0

    5 reviews

    Dined on May 10, 2022

    overall5food5service3ambience4

    The service was a little slow in bringing water dishes

    Kona Grill - OakbrookResponded 7 days ago

    Leo! Thank you for the 5 star review and the feedback, I will make sure we are being prompt in all aspects of our service. We hope to see you soon!!

    Report
19. A

    Alexandria

    Chicago

    91 reviews

    vip
    5.0

    91 reviews

    Dined on May 9, 2022

    overall5food5service5ambience5

    Everything was wonderful. We barely ordered a thing - we had Megan chose for us and everything was fantastic. We all left full & satisfied. Thanks again for a wonderful dinner !!

    Kona Grill - OakbrookResponded on May 11, 2022

    Thank you Alexandria for the five star review and the kind words! I will make sure Megan sees this review as well! Next time you make a reservation, reach out to Mario, I am the Gm and I would love to come meet and chat! See you for your next special occasion. Kona Grill

    Report
20. H

    Hope

    Chicago

    12 reviews

    5.0

    12 reviews

    Dined on May 9, 2022

    overall5food5service5ambience4

    Had a wonderful birthday dinner here for our son. The food is delicious and the kids bento box meal is a fabulous bargain. Our server was Mike - we loved him! Very attentive, personable and had good knowledge of the menu.

    Kona Grill - OakbrookResponded on May 11, 2022

    Hope!! As a team we are super happy to hear that the birthday celebration went off so great!! I will pass this review onto Mike, he would love to hear these words. We will be here when you're ready to celebrate that next special occasion. See you soon!!

    Report
21. K

    Kathryn

    Chicago

    157 reviews

    vip
    5.0

    157 reviews

    Dined on May 9, 2022

    overall5food5service5ambience5

    The happy hour menu was delicious, as were the bubbly adult beverages. Our server was great and took good care of us!

    Kona Grill - OakbrookResponded on May 11, 2022

    Kathryn, Here at Kona, we are happy to hear you enjoyed our happy hour menu and drinks! We strive to have our service meet our food standards! Hopefully we see you soon for that next special occasion. Kona Management

    Report
22. CN

    CathyN

    1 review

    5.0

    1 review

    Dined on May 9, 2022

    overall5food5service5ambience5

    Great food, great service, delightful patio and amazing Butter Cake! Sushi delivers every time.

    Kona Grill - OakbrookResponded on May 11, 2022

    Great 5 star review!! See you next time!!

    Report
23. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 9, 2022

    overall5food5service5ambience5

    Muy grata experiencia

    Kona Grill - OakbrookResponded 7 days ago

    Thank you for the 5 stars! see you soon!

    Report
24. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on May 9, 2022

    overall1food1service1ambience3

    The restaurant was busy for the Mother’s Day dinner, and they made us wait for an hour after the reserved time to take the order. Then another hour for the food to start coming our way, which ended up to be an incorrect order. They gave my son a rare steak (instead of well done we asked). They did end up correcting all the orders, but we were hungry and wasted so much time in just getting our orders right. Overall not a pleasant experience and we will be not be returning there.

    Report
25. OT

    OpenTable Diner

    Chicago

    2 reviews

    2.0

    2 reviews

    Dined on May 9, 2022

    overall2food2service3ambience1

    Menu was limited, food was at best tolerable.

    Report
26. MT

    MichelleT

    Chicago

    2 reviews

    vip
    2.0

    2 reviews

    Dined on May 9, 2022

    overall2food3service3ambience2

    We went for Mother's Day, had a 7pm reservation. We were seated within 5 minutes, and everything was off to a good start. Then we ordered our meals from the slimmed down Mother's Day menu, and half the items were no longer available. No prime rib, no soup, etc. This is unacceptable for a 7pm dinner reservation. It's not like we showed up at 9pm. Food we had was decent, but pricey. $18 for a half-filled plate of semi-crispy calamari? $21 for a sushi roll? Appetizers were pricey, but entrees were moderately priced. Our bill was overcharged by $19 with full-priced items when we added on $5 salads/soups to our entrees. Staff fixed the errors but the fact that I had to call out 3 errors was just negligent on their part. Overall, I would not go back, especially for a special occasion. I will spend my $350+ elsewhere for dinner.

    Report
27. c

    curany2347

    Chicago

    16 reviews

    vip
    3.0

    16 reviews

    Dined on May 8, 2022

    overall3food2service3ambience2

    Mother day super Buzy very loud slow service and food was sub par my steak was rare when I ordered medium they took it back to recook it and than I got hockey pucks they did remove it from the bill drinks were very good

    Report
28. PC

    PattiC

    Chicago

    8 reviews

    5.0

    8 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    Mother’s Day

    Report
29. OT

    OpenTable Diner

    Chicago

    2 reviews

    4.0

    2 reviews

    Dined on May 8, 2022

    overall4food5service5ambience4

    Went for Mother’s Day and although the food took a bit of time it was amazing! We got the avocado egg rolls, pad Thai ,kids bento box, and the macadamia nut chicken which was especially good!

    Kona Grill - OakbrookResponded on May 11, 2022

    SO happy to hear you came and celebrated Mother's Day with us here at Kona. It is great to hear that the food quality was what you expected and so much more! We look forward to seeing you back for that next special occasion or just a nice night out! Kona Grill Management!

    Report
30. OT

    OpenTable Diner

    Chicago

    4 reviews

    2.0

    4 reviews

    Dined on May 8, 2022

    overall2food3service3ambience3

    When I made the reservation open table told me that it was ‘date night’ special at $39 per person. They did not have that special. We had to order from their regular menu. So when I booked thru open table I was given wrong information

    Report
31. GG

    GordanaG

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Excellent as always, our waiter was a top notch, ambience nice, cozy love the choice of tv program( hockey) great place to come and enjoy your spare time. Food menu, cocktails 🍹 everything is perfect. Bathroom always immaculate

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32. OT

    OpenTable Diner

    Chicago

    3 reviews

    4.0

    3 reviews

    Dined on May 8, 2022

    overall4food4service5ambience4

    Very nice Mother’s Day brunch menu. Huge portions and very efficient service. Always a good value and great ambiance.

    Kona Grill - OakbrookResponded on May 11, 2022

    SO happy we could deliver this experience for you on a very special day! Please plan your next special occasion with us! We would love to host you again! Kona Management!

    Report
33. GB

    GretaB

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food4service5ambience5

    Good and very prompt service especially for a party of hungry folks.

    Kona Grill - OakbrookResponded on May 11, 2022

    Greta, Thank you for the five star review! Glad we could feed your party in a timely fashion! We try and execute our service to these standards every time! See you soon!

    Report
34. NT

    NicoleT

    Chicago

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Always a great time at Kona! Excellent service had great food!!

    Report
35. OT

    OpenTable Diner

    Chicago

    8 reviews

    4.0

    8 reviews

    Dined on May 8, 2022

    overall4food4service4ambience5

    I just got my daughter back from college so I went out with her and her sisters. I made a reservation for a standard table. I got there eight minutes late for our reservation, and they told me that they were running behind with their reservations. When I asked how far behind, the hostess replied she really couldn’t comment. Weird. A high top table opened up, which we declined so we ended up waiting about 15 minutes total with the reservation. The waiter was pretty good, he came over fairly quickly took our drink water. The soft drinks came out right away but my drink took about 10 minutes. I had ordered an old-fashioned. The old fashioned was not made with a giant ice cube so I was a little disappointed. My children had sushi which they all enjoyed, but I am trying to stick to a vegan diet. They show that there are vegan options, but nothing is an entrée. I ended up having the nori salad, brussels sprouts, and the vegetarian roll. The Nori salad didn’t come out until after I had gotten my Brussels sprouts, and vegetarian roll. I tasted it, and immediately sent it back ‘cause it was awful and very late. The place had great music playing but it was really kind of hard to hear each other. (I couldn’t figure if I wanted to eat or get up and dance!) We did have fun, and the server was really nice, but it would be nice if they offered tofu with some of their options and tried a little harder to cater to a vegan diet.

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36. DH

    DougH

    Chicago

    3 reviews

    vip
    3.0

    3 reviews

    Dined on May 8, 2022

    overall3food4service3ambience2

    The music is way too loud. We could not have a conversation without speaking really loud. Like most other restaurants post-pandemic, you probably needed more staff/servers for a Saturday night.

    Report
37. EG

    ElizabethG

    Chicago

    10 reviews

    vip
    2.0

    10 reviews

    Dined on May 8, 2022

    overall2food2service4ambience1

    TOO TOO loud!! It was like being in a dance club! The loud dance music ( no one was dancing) totally ruined our evening. We couldn’t even hear each other talk! The service was great, food quality not as good as in the past and the prices are all raised. Not sure we will be back ☹️

    Report
38. G

    Gaby

    Chicago

    1 review

    2.0

    1 review

    Dined on May 7, 2022

    overall2food1service4ambience3

    The service was wonderful! The food was overpriced! I can get a better sushi roll locally as well as a far superior steak. I did discover a new wine I liked. The sea bass was great, but everything else was unimpressive and a let down.

    Report
39. CF

    CarlaF

    Chicago

    4 reviews

    4.0

    4 reviews

    Dined on May 7, 2022

    overall4food4service3ambience4

    Minimal selection of sushi and sashimi. What they did have was way over priced. The rolls were good but once again pricey.

    Report
40. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food4service5ambience5

    We celebrated Mother’s Day, our server was fantastic always checking on us and on top of everything.

    Report