Morton's The Steakhouse - Hong Kong

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1. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on March 8, 2023

   overall3food3service3ambience4

   Service: Fair We were being sat down at the table and nobody came to ask for water or explain the menu until after 5-7 minutes, which was a noticeable period of time when you’re the guest and sitting down waiting for someone to approach the table. The restaurant was clearly lack of staff and one captain /supervisor finally realised that we were ready to order after 10 minutes of water pouring. Nobody recommended the menu to us and staff did not ask us if we have any dietary restrictions or food allergies. The coursing of food was slow, we waited around 15 - 20 minutes after starters for the main course. Nobody checked on us on how we are doing / do we like the food, maybe because we seemed to be two young lads sitting at the corner ;) However, the surprise of taking photos for us and letting us keep a card which all guest signed was out of our expectations and we really liked that Food: Fair Starters were good, we ordered shrimp cocktail and we can really taste that it’s fresh, the lobster bisque was also up to par. One thing we really liked is the bread with butter, the butter really adds another level to that big loaf of hot bread. Entree was not good i would say in terms of top end prices charged in hotel. The halibut was good, it was flakey and cooked to perfection, but the sauce was too salty. The steak was medium rare, that is what we ordered. However, the meat was tough in the middle, even we ordered Medium rare, and also extremely lacked of seasoning. Sides and dessert were up to our liking. Yet, we do expect better food quality, in terms of main courses especially steak when we are dining at a Steak House in a hotel. Ambience: Good Nothing much to comment about, ambience is good with the restaurant quite packed. Decorations and music are good also. To be frank I think I won’t come back again unless something changed.

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2. OT

   OpenTable Diner

   Chicago

   1 review

   5.0

   1 review

   Dined on January 13, 2023

   overall5food5service5ambience5

   Great food and service

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3. GJ

   GoldenJ

   1 review

   4.0

   1 review

   Dined on December 13, 2022

   overall4food4service4ambience4

   Excellent food as usual, friendly and helpful staff, enjoyed the night with friend will definitely come back again

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4. l

   leungi

   1 review

   5.0

   1 review

   Dined on December 10, 2022

   overall5food5service5ambience5

   very nice restaurant good food nice service recommend

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5. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on November 12, 2022

   overall5food5service5ambience5

   Celebration menu does worth it! Excellent service with printed photo! Unforgettable bday dinner. Excellent seaview.

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6. TW

   TomW

   London

   1 review

   5.0

   1 review

   Dined on October 22, 2022

   overall5food5service5ambience5

   Steak, outstanding. Crabcake tho——- absolutely amazing

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7. LL

   L7L7

   1 review

   4.0

   1 review

   Dined on October 20, 2022

   overall4food4service4ambience5

   very good dining experience. casual. comfortable.

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8. E

   Eric

   Hong Kong Islan

   11 reviews

   vip
   5.0

   11 reviews

   Dined on August 26, 2022

   overall5food5service5ambience5

   Food is extraordinary. The service is excellent! cannot find a reason NOT to come back!

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9. C

   Chris

   1 review

   4.0

   1 review

   Dined on July 11, 2022

   overall4food5service2ambience5

   The food is fantastic and good as usual. We been here more than ten times， first time the waiters didn’t offer to give extra bread , is this the company policy ?

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10. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on June 17, 2022

    overall3food3service2ambience3

    Seafood plater is not fresh and of poor quality ; service is slow and certain staff are not experienced. Party photo was completely out of focus It used to be very good when it was first opened There was a head waiter / black jacket standing by the kitchen doing nothing all night except chatting to one of the waitresses

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11. OT

    OpenTable Diner

    Hong Kong Islan

    2 reviews

    4.0

    2 reviews

    Dined on May 21, 2022

    overall4food5service4ambience4

    Good food. Could certainly do with more staff given the number of tables they are rushing through.

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12. E

    Eric

    Hong Kong Islan

    11 reviews

    vip
    5.0

    11 reviews

    Dined on April 30, 2022

    overall5food5service5ambience5

    the service & food are excellent! Definitely will come again.

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13. E

    Eric

    Hong Kong Islan

    11 reviews

    vip
    5.0

    11 reviews

    Dined on April 10, 2022

    overall5food5service5ambience5

    The services are excellent. The food is delicious. It is a no brainer to enjoy with your loved ones at Morton's.

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14. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 12, 2022

    overall5food5service5ambience5

    We had a pleasant anniversary celebration in the Morton’s. We would like to expressed our appreciation to Michelle’s hospitality and great passion which is really impressive. Food and service are excellent and high standard. The Morton’s is definitely an ideal place for dining and celebrating special occasion! Highly recommended!

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15. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on February 11, 2022

    overall4food4service4ambience4

    The overall dining experience is great and happy. Appreciated all you did (tailor made menu, birthday card with a professional photo and all signatures, birthday wordings in dessert) during this special occasion. Also thanks to introduce a new world Uruguay red wine to us that is our first time to try this Latin American wine and it tastes really good. Thank you!

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16. E

    Eric

    Hong Kong Islan

    11 reviews

    vip
    5.0

    11 reviews

    Dined on February 3, 2022

    overall5food5service4ambience4

    The food is great. However, the service level is a little bit below expectations when I compared with the previous visits. I have mentioned sharing the Caesar salad during my order but it has not been served on two separate plates. However, overall is still good.

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17. c

    chrisb

    Surrey

    14 reviews

    4.0

    14 reviews

    Dined on December 31, 2021

    overall4food5service4ambience4

    There are very few places in Hong Kong that server a good Setak. Mortons is right at the top of the list. Excellent food and good ambience> Little pricey but you get what you pay for

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18. BF

    BigF

    1 review

    1.0

    1 review

    Dined on December 26, 2021

    overall1food1service3ambience2

    Havent been there in 4 years the food was not the same.... only the sides were good. Not worth the money many much better places for the money.

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19. OT

    OpenTable Diner

    Hong Kong Islan

    1 review

    5.0

    1 review

    Dined on December 18, 2021

    overall5food5service5ambience5

    Great food. Great service. Nothing to complain

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20. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 14, 2021

    overall5food5service5ambience5

    Great night

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21. V

    Vivian

    1 review

    1.0

    1 review

    Dined on November 27, 2021

    overall1food2service2ambience2

    Quite disappointed : ( I’ve booked the table a month ago and requested Window Seat as it’s for my boyfriend’s birthday. However, the server only arrange normal seat for us. The service is just really fair, as nobody ask us if need any Mint jelly or mustard when the steak arrived. Since I booked for birthday celebration, there is no decoration on the table which I saw reviewed from other people they have some decorations on the table if the reservation for special occasions. End up, We feel like having the dinner in normal fast food restaurant as the environment is quite noisy and the service is so so Morton’s is so famous in HK and it’s not the first time I go there. But the experience this time is really bad and I don’t think I will recommend any of my friend to go there for any special occasions, or even a place for nice dinner. Hope the restaurant will take my comment and give the response by Return

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22. KC

    KennyC

    1 review

    4.0

    1 review

    Dined on November 4, 2021

    overall4food4service5ambience4

    My girl friend and I really enjoyed the atmosphere very much! Both their food and services were simply top class I believe.

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23. M

    Michele

    Coastal Georgia

    1 review

    5.0

    1 review

    Dined on October 21, 2021

    overall5food3service5ambience4

    It is our first time here. Met the best hostess ever. Mari made our dinner very comfortable and homey. She is the epitome of what good customer service is. The parmesan truffle fries was rather disappointing. It was highly recommended by friends. I expected a stronger parmesan and truffle taste. The fries were thin and crisp. It tasted like frozen potatoes. Not freshly cut potatoes. I love the mashed potatoes. Very well buttered with chunky potato bits, light and fluffy at the same time. My daughter's fillet mignon was seared a bit too much and the middle was more on the rare side than medium well. On the other hand, my bone in rib eye was cooked almost perfectly. The meat part hugging the bone were overcooked but that's sort of expected given the cut. The butter truffle was beyond amazing. The meat, both filet mignon and bone in rib eye, was, as expected, of high quality. The legendary hot chocolate cake was also a bit of a disappointment. We failed to see the chocolate cake ooze out as we cut the cake. The sides of the cake was a bit too dry and crunchy. The quality of the customer service outweighs the disappointments on the food that I was not bothered to mention it to the two managers who came to us to ask how our dining experience was. All in all, dining experience was great and worthwhile. We will definitely go back.

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24. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 18, 2021

    overall5food5service5ambience5

    Nice place for gathering

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25. J

    Josh

    1 review

    5.0

    1 review

    Dined on September 23, 2021

    overall5food5service4ambience4

    Food Quality and service is good. Definitely will go back again!

    Report
26. M

    Michelle

    1 review

    2.0

    1 review

    Dined on August 8, 2021

    overall2food3service1ambience2

    Bad service, Ytd was my husband's birthday but they just realise after we entered the restaurant I've already remark on the booking website as birthday. However nobody confirm with me via phone/email The food was just ok. It was too salty The dining experience was degraded compare to my last visit. The oyster was came even I HAVEN'T start eating my bread lol.... it was hilarious.

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27. A

    Andrew

    1 review

    2.0

    1 review

    Dined on August 5, 2021

    overall2food4service2ambience3

    Food is good but the staff are not helpful especially receptionist

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28. VL

    VivianL

    1 review

    2.0

    1 review

    Dined on August 5, 2021

    overall2food1service2ambience2

    I was so disappointed about the service and food and especially the ambience compared with my last visit in 2019. Everything was not in my standard

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29. ML

    MelissaL

    1 review

    3.0

    1 review

    Dined on July 31, 2021

    overall3food3service3ambience3

    Overall the food is good. I’m appreciate for the photo and complementary soufflé. The desserts are great which is the highlight of dinner. This restaurant is suitable for special occasion but I’m not sure will come again as it’s expensive.

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30. JF

    JulianaF

    1 review

    4.0

    1 review

    Dined on July 23, 2021

    overall4food5service5ambience4

    Very impressive aged bone in rib eye steak, slightly crispy charred outside yet the meat is juicy and tender, a recommended dish! Service is impeccable! No wonder this is one of the best grill house!

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31. S

    Samuel

    1 review

    4.0

    1 review

    Dined on July 16, 2021

    overall4food4service4ambience3

    Bone in rid-eye👍🏻 Lobster bisque yummy Bread is good too

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32. FJ

    FoodieJ

    Hong Kong Islan

    1 review

    3.0

    1 review

    Dined on July 16, 2021

    overall3food3service3ambience3

    I didn’t enjoy it. We were late in our reservation and were told to leave the same time we were supposed to leave. I didnt enjoy the night as we were hurried to finish the food. They should have told us that they can move us to another table after a certain time.

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33. L

    Lalala

    Tokyo

    2 reviews

    5.0

    2 reviews

    Dined on July 16, 2021

    overall5food3service5ambience4

    It was my friend’s birthday. Restaurant offered a nice lemon soufflé and a birthday card with staff signature which is so sweet thanks a lot

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34. R

    Rich

    1 review

    5.0

    1 review

    Dined on July 11, 2021

    overall5food4service5ambience5

    The food was great, as expected - the highlight of the afternoon was our waitress Michelle, who was fantastic and transformed our simple birthday lunch into a memorable dining experience.

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35. AA

    AAAAAA

    1 review

    3.0

    1 review

    Dined on July 10, 2021

    overall3food2service4ambience3

    Overrated restaurant. Food not as good as expected and relatively expensive.

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36. ZK

    ZoeK

    1 review

    3.0

    1 review

    Dined on July 9, 2021

    overall3food3service3ambience3

    Steak can’t meet my expectation this time. I have so fantastic dining experience last time (in May 2021), however overall can’t keep the same level. Not sure will come again.

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37. T

    Tiara

    Hong Kong Islan

    1 review

    5.0

    1 review

    Dined on July 9, 2021

    overall5food5service5ambience5

    2nd time visiting. Still very impressive. The waitress was super nice and professional. Food was delicious. Overall a good experience.

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38. BR

    BruceR

    1 review

    5.0

    1 review

    Dined on July 5, 2021

    overall5food5service5ambience5

    Morton's delivers a reliably delicious meal with excellent service and unique flare. It might be possible to have an 'off' experience there but after more than 25 meals at Morton restaurants around the world, it has never happened. I'm a wine snob, I admit, and Morton's has a very nice cellar stocked with new and old world wines. I strongly suggest, however, that you focus on their California cabs. They have a short list of wonderful options, many with just the right amount of age. Enjoy!

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39. OT

    OpenTable Diner

    Hong Kong Islan

    1 review

    5.0

    1 review

    Dined on July 4, 2021

    overall5food5service5ambience5

    It was great, staff was very nice and friendly, service was great

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40. CK

    CathyK

    1 review

    5.0

    1 review

    Dined on July 3, 2021

    overall5food4service4ambience4

    Had a Very nice dining experience. Will definitely go again later

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