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  4. Manhattan
  5. Upper West Side

5 Napkin Burger - Upper West Side

4.6
4.6
1373 Reviews
$30 and under
American
5 Napkin Burger is a premium, full-service burger restaurant with a full craft beer & cocktail bar.

Make a reservation

2 people

7:00 PM


Booked 16 times today

Order delivery or takeout

Other options

  • Order online

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    American, Bar / Lounge / Bottle Service, Burgers

  • Hours of operation

    Mon–Thu, Sun 11:30 am–10:00 pm Fri, Sat 11:30 am–11:00 pm

  • Phone number

    (212) 333-4488

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Executive chef

    Andy D'Amico

  • Private party contact

    info@5napkin.com: (212) 757-2277 ext. 293

  • Neighborhood

    Upper West Side

  • Cross street

    West 84th Street

  • Parking details

    Street parking with meters on Broadway

  • Public transit

    1 train to 86th Street.

  • Additional

    Bar/Lounge, Beer, Cafe, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeout, Vegan, Weekend Brunch, Wheelchair Access, Wine

Popular dishes

What 1,373 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.5Food
  • 4.6Service
  • 4.5Ambience
  • 4.3Value

NoiseModerate

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  1. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service4ambience5
    Casual yet high quality food! Great place for a burger! Cool vibe!
  2. DG

    DeanG

    1 review

    4.0

    1 review

    Dined 3 days ago

    overall4food4service5ambience4
    As a first time visitor to New York we wanted to try a burger and we did. The only disappointment we only got one napkin😀
  3. NY

    NYCMaven

    New York Area

    24 reviews

    vip
    5.0

    24 reviews

    Dined 3 days ago

    overall5food5service5ambience4
    GREAT local place and a good value. Disappointed that we made a reservation on OpenTable, requesting a booth, and they stuck us in a tiny table on top of someone else. They then tried to move us to table next to the door the delivery guys use and it was freezing. Finally, we opted to sit at the bar, where it was warm and where we got great service. But they should find ways to honor reservations and make the surroundings more comfortable!
  4. r

    rcm1

    Washington DC

    45 reviews

    vip
    5.0

    45 reviews

    Dined 4 days ago

    overall5food5service5ambience5
    I love the matzoh ball soup!
  5. JC

    JudithC

    New York Area

    16 reviews

    vip
    5.0

    16 reviews

    Dined on November 26, 2022

    overall5food5service5ambience5
    Usually go to the Hell's Kitchen location and the UWS location was perfect as it wasn't as crazy due to the Thanksgiving Weekend crowd at Mid-town. Same delicious food that has something for everyone. Total Vegan burger option allows everyone to enjoy a "burger" and Turkey burger over salad is always my go-to order. Fun ambiance makes for a great dining experience. Highly recommend
  6. SB

    SheridanB

    1 review

    5.0

    1 review

    Dined on November 25, 2022

    overall5food5service5ambience5
    Amazing time so thankful they were open on my birthday which unfortunately fell on thanksgiving. Amazingly kind staff and very attentive
  7. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food5service4ambience5
    Great lunch! A couple of our friends were vegan and they had great options for them as well.
  8. N

    Njprof5

    New York Area

    8 reviews

    3.0

    8 reviews

    Dined on November 24, 2022

    overall3food2service3ambience4
    We have been coming to this 5 Napkin location every year on the night before thanksgiving for many years now. This year was a bit of a disappointment. The food just was not as good. Requests re temperatures and toppings were not honored. Fries portions were small and just not hot. Overall it was just ok. And probably the least crowded we have ever seen it so I don’t think it was caused by the crowd. It has me thinking we may need a new tradition for the night before Thanksgiving.
  9. PD

    PatriciaD

    New York Area

    21 reviews

    4.0

    21 reviews

    Dined on November 16, 2022

    overall4food4service5ambience5
    Happy with my lunch. The service was very good and the waitress was attentive. The burgers and fries were very good. Thank you!
  10. TK

    TK719

    New York Area

    511 reviews

    vip
    5.0

    511 reviews

    Dined on November 10, 2022

    overall5food5service5ambience5
    Always great dining at 5 Napkin Burger on the UWS. Delicious vegan chicken sandwich, sweet potato fries and chocolate cake. Excellent service and reasonable prices. So many nearby businesses have shut down - really thankful that 5 Napkin is still there and thriving.
  11. NS

    NeilS

    1 review

    5.0

    1 review

    Dined on November 7, 2022

    overall5food5service5ambience4
    We enjoyed some of the best burgers we've had. The staff was friendly and helpful.
  12. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 5, 2022

    overall5food5service5ambience5
    The food was great and the service was really good. I’ll definitely be going back again
  13. D

    Dishlicious

    Dallas

    34 reviews

    vip
    5.0

    34 reviews

    Dined on October 28, 2022

    overall5food5service5ambience5
    From entering the front door to when we left, everyone was friendly, attentive and efficient.
  14. c

    clrgms

    Chicago

    46 reviews

    vip
    4.0

    46 reviews

    Dined on October 28, 2022

    overall4food4service4ambience4
    Great selection, avocado ranch burger was great! Chicken wings w Korean Bbq were delicious. Family-friendly place. Our serves was attentive and polite.
  15. OT

    OpenTable Diner

    Las Vegas

    1 review

    5.0

    1 review

    Dined on October 23, 2022

    overall5food5service5ambience5
    Superbe ! Le 5 Napkin Burger et le Truffles burger étaient juste délicieux. Nous avons pris 1 frites mais les burgers étaient largement suffisant.
  16. N

    Nadia

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on October 23, 2022

    overall5food5service5ambience5
    Love that place! They have great hamburgus! Lovely service!
  17. B

    Brad

    Chicago

    9 reviews

    5.0

    9 reviews

    Dined on October 15, 2022

    overall5food5service5ambience5
    In NYC for a weekend getaway. Made a reservation, easy to get to restaurant from theatre district. Welcomed at door, promptly taken to table, promptly greeted by serving staff. Great food as expected
  18. G

    Geoffrey7

    Los Angeles

    9 reviews

    vip
    5.0

    9 reviews

    Dined on October 9, 2022

    overall5food4service5ambience3
    5 Napkin Burger Upper West Side is a solid, decent burger experience with decent cocktails at the right price. 5 Napkin is a burger chain, so it's not Lutece, and the star rating should be understood accordingly. That said, it's a good burger chain, and the Upper West Side joint delivers consistently good, juicy burgers, wings and fries, drinkable wine and perfectly fine cocktails. Burgers are consistently cooked to order, never overdone. I have not sampled their forays beyond what I think of as burger-chain fare, like kale-based grain bowls and the like. These might be good there, but I haven't personally tried one. Service is friendly and attentive; noise level is reasonable. It is a great place for your regular burger needs, and my daughter and I go at least once every couple of weeks or so for a burger fix. It's casual, consistent and fun.
  19. LB

    LuciaB

    New York Area

    5 reviews

    vip
    4.0

    5 reviews

    Dined on October 8, 2022

    overall4food5service4ambience5
    The avocado burger is amazing, kids food is good and ambiance has a cool vibe
  20. MZ

    MarshaZ

    Toronto

    5 reviews

    4.0

    5 reviews

    Dined on October 7, 2022

    overall4food4service5ambience4
    Hamburger was excellent, as was the chicken soup. The fries seemed a bit overdone.
  21. ES

    EllenS

    Salt Lake City

    6 reviews

    vip
    4.0

    6 reviews

    Dined on September 30, 2022

    overall4food4service4ambience4
    Great place to grab dinner before the movies across the street. Burger was very good as was the matzoh ball soup. Very noisy place.
  22. JB

    JocelynB

    New York Area

    1 review

    4.0

    1 review

    Dined on September 30, 2022

    overall4food4service4ambience4
    My friend & I ate outside under the cover. It was nice & there were heat lamps. The food was tasty & I was able to modify it to my dietary needs, which I really appreciated. Staff was friendly. I would definitely go back.
  23. JS

    JeffS

    1 review

    1.0

    1 review

    Dined on September 10, 2022

    overall1food1service3ambience2
    Most of the food was served lukewarm. Food quality has also declined from previous visits, and one dish portion in particular was reduced in size by almost half. Music was too loud and precluded any dinner conversation. Staff was very nice as always, but overall was disappointed, and have eaten there more times than I can count.
  24. K

    Katofnyc

    New York Area

    24 reviews

    vip
    4.0

    24 reviews

    Dined on September 9, 2022

    overall4food5service4ambience4
    I felt like the friendly waitress to be very nice but we had to ask for certain things more than once. Like not really listening. It’s our go to place for a quick meal out and I like the chef’s flexibility on swapping out different greens for the salad. THe burger was cooked to perfection! The sweet potato fries are fantastic. If they ever go off the menu I would be sad.
  25. OT

    OpenTable Diner

    New York Area

    1 review

    vip
    3.0

    1 review

    Dined on September 9, 2022

    overall3food5service3ambience3
    The service is way too slow outside
  26. KM

    KatM

    Philadelphia

    3 reviews

    5.0

    3 reviews

    Dined on August 25, 2022

    overall5food5service4ambience4
    After many visits to 5 Napkin Burger in Hell's Kitchen, I decided to give the Upper West Side 5 Napkin Burger a try and was not disappointed. I went with my friend and we split two appetizers (hatch chili cheese fries and onion rings) and each got a burger. The burgers were incredible as usual and I enjoyed both the onion rings and the fries, even though the fries were mostly cheese fries with very little chili. The prices are reasonable (a little more on the expensive side) and the staff members I interacted with were nice.
  27. ES

    EduardoS

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on August 20, 2022

    overall5food5service5ambience5
    The service was great and the staff was very accommodating.
  28. z

    zzzz

    New Orleans

    4 reviews

    4.0

    4 reviews

    Dined on August 20, 2022

    overall4food4service5ambience5
    5 napkin Burger was poorly seasoned but otherwise cooked properly and excelkent quality
  29. TL

    TamaraL

    New York Area

    18 reviews

    5.0

    18 reviews

    Dined on August 14, 2022

    overall5food5service4ambience4
    Always a great meal at 5 napkin! Especially happy to go during restaurant week!
  30. SR

    SamaraR

    New York Area

    1 review

    5.0

    1 review

    Dined on August 12, 2022

    overall5food5service5ambience5
    I got the bacon cheddar burger which was amazing! I ate it so fast I was surprised. The waiters were so polite and made everything easy going
  31. J

    Jeff

    New York Area

    12 reviews

    vip
    5.0

    12 reviews

    Dined on August 7, 2022

    overall5food5service5ambience5
    Always enjoy meals and beers here, and with Restaurant Week it was even better!
  32. MA

    MaryclaireA

    Orlando

    3 reviews

    5.0

    3 reviews

    Dined on August 2, 2022

    overall5food4service5ambience5
    The burger delicious. The Mac n cheese, ordinary. Not bad. Just not special
  33. K

    Katofnyc

    New York Area

    24 reviews

    vip
    4.0

    24 reviews

    Dined on July 30, 2022

    overall4food5service5ambience4
    Food and Service were excellent! I just love that the chef is willing to substitute the lettuce of my choice in the salad combos offered. And that you can pick your protein from a wide selection for these salads. Especially at a burger place. I mean I love their burgers but every now and then you just want a salad on a hot summer night. The blueberry mint lemonade was great too! Too bad 84th street has so many mosquitos. That is the only negative in a really nice evening out!
  34. OT

    OpenTable Diner

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on July 30, 2022

    overall5food5service5ambience5
    Amazing burgers always
  35. T

    Tabber

    New York Area

    19 reviews

    vip
    4.0

    19 reviews

    Dined on July 30, 2022

    overall4food4service5ambience4
    The host and server and entire team did a great job. Alexandra our server was wonderful and made it a special night for us (date night). The food was delicious and we took home leftovers. Thank you to the team!
  36. OT

    OpenTable Diner

    New York Area

    9 reviews

    4.0

    9 reviews

    Dined on July 29, 2022

    overall4food4service4ambience4
    Very good burgers. We both enjoyed our food. Spacious and comfortable unlike many Upper West Side joints that are cramped. We sat at a nice window booth. I could also see returning to sit at the bar that looked like a good place to unwind if dining alone
  37. HW

    HarveyW

    New York Area

    43 reviews

    vip
    4.0

    43 reviews

    Dined on July 29, 2022

    overall4food5service4ambience4
    Burger is great French fries - good Service was a bit slow outsdie
  38. SK

    StefanoK

    New York Area

    14 reviews

    vip
    4.0

    14 reviews

    Dined on July 28, 2022

    overall4food3service5ambience3
    Very good burgers but… we were looking for something special and did not find it here. The bun was cold. The waitress was so kind that it deserves 4* in place of 3.
  39. DI

    DeanI

    New York Area

    3 reviews

    3.0

    3 reviews

    Dined on July 26, 2022

    overall3food3service3ambience3
    5 Napkin Burger has been around for more than 15 years and while still being a good burger, has stopped being a great burger. It's not the amazing, savory burger of the past.
  40. OT

    OpenTable Diner

    Tampa

    5 reviews

    5.0

    5 reviews

    Dined on July 20, 2022

    overall5food5service5ambience5
    July 20th 2022 Service was personal and professional. Burgers were outstanding… Carrot cake a must!! Hidden gem!

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Contactless payment available
  • Screening

    • Staff is vaccinated

FAQs

You can order delivery directly from 5 Napkin Burger - Upper West Side using the Order Online button. 5 Napkin Burger - Upper West Side also offers takeout which you can order by calling the restaurant at (212) 333-4488.

5 Napkin Burger - Upper West Side is rated 4.6 stars by 1373 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 16 times today

Order delivery or takeout

Other options

  • Order online
Google Map for 5 Napkin Burger - Upper West Side

2315 Broadway, New York, NY 10024

Additional information

  • Cross street

    West 84th Street

  • Neighborhood

    Upper West Side

  • Hours of operation

    Mon–Thu, Sun 11:30 am–10:00 pm Fri, Sat 11:30 am–11:00 pm

  • Cuisines

    American, Bar / Lounge / Bottle Service, Burgers

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Street parking with meters on Broadway

  • Public transit

    1 train to 86th Street.

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Executive chef

    Andy D'Amico

  • Additional

    Bar/Lounge, Beer, Cafe, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeout, Vegan, Weekend Brunch, Wheelchair Access, Wine

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