Aqimero

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1. OT

   OpenTable Diner

   Philadelphia

   4 reviews

   1.0

   4 reviews

   Dined on July 31, 2022

   overall1food2service1ambience2

   This was a really BAD experience! First there was no host to greet us. After waiting 10 minutes for a host to come, they sat someone who came in after my guest and myself. After being seated we had to wait 35 minutes before our first course came out. When we got the third course my order was wrong twice. I ordered a medium burger with a fried egg. When it came out it had no egg so it was sent back and when it came back the burger was well done, so I did not have a 3 course. The servers was really absent and didn’t give up the service expected when walking in the Ritz Carlton! I will never go back out recommend this place to anyone.

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2. CM

   ClayM

   Atlantic City

   2 reviews

   5.0

   2 reviews

   Dined on July 30, 2022

   overall5food5service5ambience5

   Amazing! The food was delicious, and the bottomless drinks was worth every penny! A must go!

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3. I

   Ironmoto

   Atlantic City

   4 reviews

   5.0

   4 reviews

   Dined on July 30, 2022

   overall5food5service5ambience5

   The architecture is so beautiful. Kids menu was great for my 3 and 5 year olds. They enjoyed watching the game while eating. The food took a long time to come out but the server was attentive and the food was great. We had the chicken and lamb chops. Would go again.

   Report
4. JT

   JarredT

   New York Area

   9 reviews

   vip
   5.0

   9 reviews

   Dined on July 27, 2022

   overall5food5service5ambience5

   Delicious food, prompt, great and quick service. Highly recommend. Very flavorful Latin fusion cuisine in the Ritz Carlton so you already know the ambiance is what it needs to be!

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5. J

   Jelani

   New York Area

   8 reviews

   vip
   5.0

   8 reviews

   Dined on July 21, 2022

   overall5food5service5ambience5

   Great atmosphere, beautifully designed. Great food as well

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6. V

   Verydisappointed

   Philadelphia

   4 reviews

   vip
   3.0

   4 reviews

   Dined on July 20, 2022

   overall3food3service4ambience4

   Ceviche was just ok; lacked citrus flavor. Chips were delicious. Lamb was delicious. Kale Caesar was very good. Steak was way over cooked. Everything was over priced. Scallops were too salty. Won’t return.

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7. OT

   OpenTable Diner

   Washington DC

   1 review

   1.0

   1 review

   Dined on July 20, 2022

   overall1food2service1ambience1

   Our server at the table was rude, clumsy and highlighted a stark contrast with what one expects from a restaurant under the roof of the Ritz Carlton. She was troubled by our dietary restrictions, almost suggesting that this was not the place for us to dine. She eventually decided to ignore our table and closed our tab (throwing it over to the center of our table) without any after-dinner selections. Frankly, she single- handedly ended our dinner, sounding overwhelmed by the requirements of our choices and dietary preferences as if we were sitting down for fast food and a restricted multiple choice selection. Her knowledge of the possibilities of the culinary backdrop presented in the Aqimero marketing narrative was scarce and narrow-minded. In our experience, this not only a sign of individual limitations but also of proper training and an overall lack of quality assurance in the service delivery aspects that are critically immediate to the customer at the table.

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8. j

   julia

   Philadelphia

   8 reviews

   5.0

   8 reviews

   Dined on July 17, 2022

   overall5food4service4ambience5

   Food was great. Ambiance was amazing

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9. FT

   FabiolaT

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined on July 17, 2022

   overall5food5service5ambience5

   I attended the Endless Bubbles Brunch this past Sunday afternoon with two girlfriends. We had a blast. It is a four course brunch that includes endless, top-shelf mimosas of various flavors. The food was spectacular. Our server was phenomenal. The manager did rounds, and personally came to our table to greet us and to ensure our reservation was going smoothly. And did I mention how beautiful the Ritz Carlton is? It has a beautiful ambiance… great for social media content. We loved it! We will definitely be going back for another brunch very soon! 10 out of 10.

   Report
10. S

    Stefane84

    Philadelphia

    9 reviews

    5.0

    9 reviews

    Dined on July 17, 2022

    overall5food3service5ambience5

    Ordered Steak Hash. Food was okay. Our waitress Jasmine was excellent!!! Definitely was an experience.

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11. A

    Allisia

    Philadelphia

    5 reviews

    3.0

    5 reviews

    Dined on July 17, 2022

    overall3food3service3ambience5

    Amen and drinks were on point. However, Service was unusually slow despite it not being overly crowded.

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12. LR

    LauraR

    1 review

    5.0

    1 review

    Dined on July 16, 2022

    overall5food5service4ambience5

    Food was amazing, service excellent as well, the botomless brunch was great

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13. OT

    OpenTable Diner

    Philadelphia

    7 reviews

    vip
    5.0

    7 reviews

    Dined on July 16, 2022

    overall5food5service5ambience5

    Amazing! Sarah was an awesome server!!!

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14. AM

    AndrewM

    Los Angeles

    21 reviews

    5.0

    21 reviews

    Dined on July 15, 2022

    overall5food4service5ambience5

    The manager Jonathan took excellent care of us. We were in for a conference and dinner was delicious!

    Report
15. PG

    PhillyGrubGuy

    Philadelphia

    3 reviews

    vip
    3.0

    3 reviews

    Dined on July 10, 2022

    overall3food2service4ambience5

    I really wanted to leave a better review, but my wife and I both found the assorted toast course of the endless bubbles brunch to be overly salty, and the bubbles used for our drinks to be mediocre. For a restaurant the sits within such an iconic building in downtown Philly, we really were expecting a close-to-flawless experience and sadly, had one that fell quite short. The wait staff was very attentive and cordial, though.

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16. OT

    OpenTable Diner

    Philadelphia

    2 reviews

    vip
    2.0

    2 reviews

    Dined on July 9, 2022

    overall2food3service3ambience4

    This was my first time Aqimero and my friends and I were super excited for Brunch celebrating our birthday, until we were rudely greeted my Angela. We waited at the host stand and She completely ignored us and immediately greeted and sat a group of women that walked in 10 mins after us. I guess we didn’t favored her image of liking. Yup in 2022 we’re still trying to make people feel not welcomed. Angela then said “she didn’t see me” in my bright neon orange summer dress. Lol She didn’t walk us to our table . Thank goodness our server made up for Angela lack of customer service and rude hospitality.

    Report
17. SH

    SaidaH

    Philadelphia

    9 reviews

    5.0

    9 reviews

    Dined on July 3, 2022

    overall5food5service4ambience4

    Food was excellent. We came for the Rose garden and were seated outside of it not the experience we expected

    Report
18. M

    Mayra

    New York Area

    75 reviews

    vip
    5.0

    75 reviews

    Dined on July 2, 2022

    overall5food5service5ambience5

    Very nice service!!!

    Report
19. OT

    OpenTable Diner

    Philadelphia

    1 review

    3.0

    1 review

    Dined on June 30, 2022

    overall3food2service4ambience4

    Food had no flavor. Would have been good experience if food was actually good.

    Report
20. AC

    AnaC

    Chihuahua

    1 review

    5.0

    1 review

    Dined on June 30, 2022

    overall5food5service5ambience3

    I felt like I had nice dinner at the lobby People waiting for they check in and we in a Date

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21. OT

    OpenTable Diner

    Philadelphia

    7 reviews

    vip
    5.0

    7 reviews

    Dined on June 30, 2022

    overall5food5service5ambience5

    Great food and ambiance!! Would definitely go back!

    Report
22. MC

    MCD19

    Philadelphia

    29 reviews

    2.0

    29 reviews

    Dined on June 26, 2022

    overall2food2service2ambience2

    We went for the Rose' garden which was a very small corner of the lobby decorated with flowers . If you're not sitting in the Rose' garden you're eating in the center lobby of a hotel . Food was average at best. Service was slow with an apathetic server.

    Report
23. LD

    LoriD

    1 review

    1.0

    1 review

    Dined on June 26, 2022

    overall1food1service1ambience2

    Food wasn’t great. Service was even worse. Brussel sprouts not even cooked.

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24. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service5ambience5

    Service was amazing and the people are nice

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25. SH

    SheilaH

    Philadelphia

    4 reviews

    5.0

    4 reviews

    Dined on June 14, 2022

    overall5food5service5ambience4

    Graduation Dinner

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26. LT

    LisaT

    Philadelphia

    1 review

    3.0

    1 review

    Dined on June 11, 2022

    overall3food5service2ambience5

    food was good, but service was so poor. It was to celebrate my sister's birthday and we did not even get to enjoy it. we left our dessert behind as she was so upset. not worth the money I spent

    Report
27. SB

    SomerB

    Dallas

    3 reviews

    5.0

    3 reviews

    Dined on June 11, 2022

    overall5food5service5ambience5

    The food and drinks were amazing! Our server was so on top of everything! I highly recommend this for brunch!

    Report
28. SK

    SamanthaK

    Philadelphia

    4 reviews

    vip
    4.0

    4 reviews

    Dined on June 5, 2022

    overall4food4service4ambience4

    Cheryl was an outstanding server!

    Report
29. SS

    SterlingSilver

    1 review

    5.0

    1 review

    Dined on June 4, 2022

    overall5food5service5ambience5

    The Romanesque ambience. The delicious food. Great place.

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30. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on June 3, 2022

    overall5food5service5ambience5

    I drove in from Cleveland for my birthday. The manager was very professional and empathetic. He made my experience the BEST experience I have ever had. It was very busy but the entire staff handled it very well. The hostess was also very professional and worked very well in the large crowd. The ambiance was exceptional. I would recommend this place for the accountability they had. If there was a mistake they fixed, they didn’t make you feel bad. I also feel it was worth the price due to the large portions. The food was very delicious!!!!! I had a great time and I will return.

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31. OT

    OpenTable Diner

    Philadelphia

    4 reviews

    5.0

    4 reviews

    Dined on May 23, 2022

    overall5food5service5ambience5

    One word beautiful

    Report
32. V

    Victoria

    Philadelphia

    1 review

    4.0

    1 review

    Dined on May 13, 2022

    overall4food3service5ambience5

    I went with my girlfriend's for our grad dinner and the ambiance was very beautiful and luxurious. I got the cast iron chicken and it was really salty, but I would definitely recommend their Charcuterie board and their ribeye empanadas which was to die for!

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33. OT

    OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food3service4ambience5

    I attended the Mother’s Day brunch & I must say it was an amazing

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34. BM

    BMplus

    San Francisco

    10 reviews

    vip
    3.0

    10 reviews

    Dined on May 6, 2022

    overall3food3service3ambience4

    Nothing exceptional. Service was friendly but slow. The ceviche badly needed some acidity. Prawns were excellent. Steak was fine, but over priced for just a regular steak, was also slightly over cooked. So many better options at similar or better price point in center city. If you’re staying at the Ritz and didn’t want to walk more than half a block I guess it’s a solid option. We won’t be going back.

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35. OT

    OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined on April 28, 2022

    overall5food5service5ambience5

    Great experience as always!!

    Report
36. OT

    OpenTable Diner

    Philadelphia

    3 reviews

    vip
    4.0

    3 reviews

    Dined on April 26, 2022

    overall4food3service5ambience5

    Food available, service and atmosphere were impeccable. However, the menu was extremely limited for a week night dinner experience in advance.

    Report
37. JR

    JonRegular

    New York Area

    1 review

    vip
    3.0

    1 review

    Dined on April 26, 2022

    overall3food3service3ambience3

    Room and hotel are tired, ambiance is. non-existent ant the food was below average. Disappointing.

    Report
38. TF

    TheFraziers

    1 review

    5.0

    1 review

    Dined on April 24, 2022

    overall5food5service5ambience5

    My husband and I had an amazing experience at Aqimero! The endless bubbles brunch was everything we hoped it would be! Food was good, bubbles was good and our server Jasmine was a gem!! When we return we will ask to have her service our table again!! Very professional, accommodating, and hospitable!

    Report
39. ZT

    ZaraT

    London

    4 reviews

    vip
    3.0

    4 reviews

    Dined on April 19, 2022

    overall3food5service1ambience5

    Great food, great ambiance awful service our waitress took away a half finished plate of food without asking, rushed us and was generally just rude

    Report
40. CG

    CapitalGrilleFan

    Philadelphia

    72 reviews

    vip
    5.0

    72 reviews

    Dined on April 17, 2022

    overall5food5service5ambience5

    Our Easter dinner was amazing! Unfortunately the ambience was extremely disappointing. There were multiple children running and screaming and even tackling each other around the dining tables during our meal. Their parents were there and thought this was ok. I wish the staff had tried to curtail this behaviour. The children's activity continually upset a dog that was also sitting nearby in the lobby. So between the dogs continual barking and the children running around, our meal and sense of calm was negatively impacted. The food was fantastic - but the noise and chaos a huge disappointment. I anticipated a more refined atmosphere from the Ritz Carlton.

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