Booking an OpenTable reservation in this place does not guarantee you a seat. I was looking forward to surprise my wife with a nice meal and a majestic view of the harbour but instead arrived to a very apologetic staff member who repeatedly mentioned that they do not have available seats or even cocktail tables available. 98% of the people in there were standing, place was extremely crowded, people couldn't move around, get drinks or food and majority are just looking standing around, doing nothing, just looking tired and frustrated with the situation. One could just hear the exasperated complaints and disappointments from people in the area. Some were even shouting angrily at staff due to this.
The 500 HK dollar entrance fee was wasted to a night where you are forced to stand for hours with no food or drinks. I've read good reviews about their food but sadly, we were not able to order anything due to the chaos inside.
Yes, this place may have one of the best views of the harbour but the lack of control, the overreservation, and this terrible experience should serve as a warning to all that may want to visit this place as it will be an extreme hit or miss depending on the situation.
Outstanding!!!! Thank you everyone, great cocktails to with the great views
Breathing view over harbour makes this a must visit destination. Bar offer excellent selection of classic cocktail ,signature and bar snacks.
Definitely going back again .
The waitress was extremely rude. She asked us to order more and we said no. Then she just brought us the check without we asking her to do so. We felt very unpleasant.
Wow! And more wow is all i can say as i set foot in this place.. hosts and hostesses also servers are hovering around from sitting in my table, ordering way down in paying the bill.. only 2-3 staffs seems like 20 flying here and there..i enjoyed watching them. Polite and accumulative servers w their goodlooks and service i tried their special of the day wagyu beef stone grill is enjoyable to cook then eat not to mention the presentation of smoked lobster add to that the spectacular view of harbor and kowloon ..spent my whole night also my credits but then its all worth it - ill grab a date nexttime.. hoping they grant a table w good view of harbour this time..good vibes friday!....
Enjoyed the view at aqua spirit on my special day !!!
Ambience is superb, food option for vegetarian is very limited, happy place to chill and drink and enjoy the view.
friendly server and also cocktail were great
Breathtaking view and pleasant environment.Refreshing cocktail and very helpfull server
I had to order more than $ 500 per person to sit on the stand table. But I saw a person going to the stand table only to have a cocktail. I felt uncomfortable.
View was wonderful
Lop to come again 😎👌
Amazing view!! Worth a visit to experience Hong Kong's amazing skyline. Particularly at night.
If I have a chance to visit Hong Kong again, I will visit Aqua restaurant. Because I think the view of restaurant is better than Aqua Spirit.
Go for a drink and appetizers or for dinner and take in the fabulous view and amazing light show every night in Hong Kong harbor. Pricey but worth doing for a special treat.
A great location with great service. The view is really amazing and the team made my birthday celebration there an unforgettable experience!
First of all service was great , music and atmosphere are lovely and champagne with a glorious view of my favourite city... what more could I need !
Stunning views of the harbour and exceptional service. The staff really made our anniversary special by accommodating us last minute with a great table and bringing us out complimentary glasses of champagne. Thank you !
Nice view of the city. Good food and good cocktails . Very friendly staff and great service. Well worth a visit
Really cool place with an awesome view of Hong Kong . It is very comfortable and very friendly staff here. the main view point was taken so we were in the back but then the staff advised us when more space became available to move to the main viewing area. Over all a very nice place to go to and the prices were not too expensive considering where we were.
Staff were very friendly and we received a very warm welcome.Great place for a date night with a fantastic view.They have nice cocktails.Over all a very nice place to go to and the prices were not too expensive considering where we were.
Tasty cocktails and unbelievable view . Ham platter was delicious . They were always asking how are we doing ,how are the cocktails. We wanted some help to take photos and he took about 15 photos of us . it was very nice of him xoxoxo gracias!!!
It was our first time and it was our friends birthday . We had a beautiful view from our table . We spent around 5k and it was worth it !!! Wine list is perfect.After drinking wine , we wanted to try some cocktails and we needed some recommendations. We described what we desire and they brought us exactly what we wanted . We had a great conversation with the managers and rest of the team . They took care of us very well . They offered us glasses of champagnes and celebrated with us . They were really helpful and friendly . We will definitely go back !!! Highly recommended !
amazing view, great drinks and wonderful service!!!
View, drinks, music were great.
And the staffs were very kind.
This is the place 'must-visit' for any travelers in HK.
Service is not very attentive, cocktails are great and view amazing
Friendly host and respectful waiters/waitresses, but too few employees too provide the service I would expect with such an establishment. Only excellence is the proper service which would be the standard for a place like this.
Amazing ambiance with the best city view, definitely a must visit if you have guests coming to HK.
Ambiance is good. Foods and drinks are expensive. Quantity of food served is less. Service is of average standard.
Went for drinks with a view and got what we expected. Nice atmosphere, good service, outstanding view!
Was there wid my boyfriend. Service was superb. Servers were freindly, food was good cocktails was amazing... everything was fantastic made my night, definately coming back.
The position and atmosphere were very good. However, the price of cocktails was quite high and staff members reacted poorly. I asked for a reservation for a window seat, but it was not reflected at all.
Excellent drinks and food, especially sushi is highly recommend. Breathtaking view over Hong-Kong. Perfect service.
Nice view. That's enough reason to choose Aqua sprit. Cocktails are not bad, but if you order jintonic, you have to stir your glass on your own.
Un lieu sublime, une vue inoubliable incroyable
Le service est parfait, la nourriture excellente
Un grand moment et surtout une belle adresse mode sans trop de bling bling
Great drink and great place. We ordered three different cocktail and we enjoy a lot. The scenery there is nice. You can actually see the light show of Victoria Harbor from the bar!
ɪᴛ ɪs ᴠᴇʀʏ ɢᴏᴏᴅ ᴛᴏ ᴇɴᴊᴏʏ ᴛʜᴇ sᴄᴇɴᴇʀʏ.
- no waiter/waitress serve me from reception to our table.
- I seem like no direction where should find any waiter/waitress to ask.
- Somemore I have made the reservation, it is like no difference for us for those walk -in. At the end, we don't have table and no any places for waiting. we just standing there like idiot and blocking the staffs way from bar to the tables. At the end, those walk-in find the table themselves and even get the tables faster than me.
- No control for the customer coming in even there is no table anymore.
- If cannot handle that many customers, it is better to stop the walk-in customer.
- The location with the view is superb, but the service and the arrangement of reception is really bad.
Overall, this Aqua Bar is suck,it is really a bad experience for me. but it seem like the dining floor is better for the arrangement.
We made our reservation for 5:00 pm and assumed we would be able to eat. We did not know food was not available until 6:00. There was only one person before 6 o’clock and then arrived at 6:00. They told us we could be eating by 6:10 but our food did not come until 6:35. This was a long time since 5:00 when we thought we would eat.
Absolute stunning view