This restaurant added safety precaution details

This includes info about cleaning, sanitizing, social distancing, and usage of personal protective equipment. Learn more.

Branch Line

4.6
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1212 Reviews
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$30 and under
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American
Hi Friends!

Branch Line is a neighborhood rotisserie and wood fired grill in the Watertown Arsenal built on a foundation of personalized hospitality.

Featuring a year-round patio. Branch Line offers something for everyone. Twenty taps continuously change and offer a great craft beer selection, while a curated wine list features bottles that are value-driven and also ready for any special occasion.

The Crystal Valley Rotisserie Chicken spins and roasts in sight of nearly every table in the dining room while the fire roars under vegetables, fish, and meat. The "Little Chicken" menu is great for kids, too!

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Clean menu provided to every guest
  • Sanitizer or wipes provided for customers
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
What 1212 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.5
food
4.6
service
4.6
ambience
4.3
value
Noise · Moderate
94% of people would recommend it to a friend
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RR
ReRe
1 review
Dined 2 days ago
Overall3food5service4ambience2

Let me preface this by saying I know restaurants are doing their best right now following guidelines with that said, we’ve been to Branch line multiple times but this recent time we went with the restriction we were seated on the sidewalk outside of the restaurant. At first I was like this is great since it’s a little quieter over where we were. Our dinner reservation was at 7:30 the place was packed and our server informed us the kitchen was backed up so our food was going to take longer than usual. That was fine, my only complaint was that as it got darker it was hard to see. I two servers if they had candles for our table so we could see our food. They said they didn’t, so my boyfriend had to pull out his iPhone and use the flashlight. We both got the half chicken that was excellent but the lighting put a damper on our experience. They should look into getting lighting for those tables that aren’t directly under the patio or string lights on the trees?

C
vipCarol
New England
134 reviews
Dined 3 days ago
Overall5food5service5ambience5

Great use of sanitary and safe conditions. Outside dining is a nice setting. Highly recommend the snap pea salad.

OT
vipOpenTable Diner
New England
55 reviews
Dined 4 days ago
Overall5food5service5ambience5

Wonderful as always. The outdoor space is fantastic, the service is careful and respectful of COVID restrictions, the food is really tasty and their wine list is very good. Great experience.

G
Gern
New England
1 review
Dined 4 days ago
Overall5food5service5ambience5

Food has always been good, both before and after covid. Servers wear gloves and masks.

OT
vipOpenTable Diner
New England
19 reviews
Dined 5 days ago
Overall5food5service5ambience5

I'm not the easiest person to please. Branch Line has tried multiple times to do right by me, and perhaps (most likely) it's my fault. Thanks for putting up with me all these years. Chicken drippings will always be best in my book. My former review before I edited this was not an accurate portrayal of the quality they have.

l
laurenf
New England
1 review
Dined 6 days ago
Overall2food3service1ambience3

Always loved branchline, and while I understand and restriction currently the service was bad and slow

m
marym
1 review
Dined on July 5, 2020
Overall5food5service5ambience5

Wonderful outdoor space (under cover) for dining - we happened to have lovely weather but this space would work even if it were raining. Staff was extremely attentive and courteous. Good was delicious.

TE
vipTERIo
New England
12 reviews
Dined on July 5, 2020
Overall4food4service4ambience4

Excellent meal,great wine, good value. Trying to support our fav restaurants. Branch line is one

JG
JeffG
San Francisco
1 review
Dined on July 5, 2020
Overall5food5service4ambience5

Everything was pretty nice. I wish the waiters didn't grab my glass of water by the rim. Touching the part I put my mouth on during a pandemic could easily be avoided. I didn't say anything as I know it's a stressful situation for everyone. Just something that could be used as a teaching point for the staff. Otherwise all good. Nice experience.

f
vipfoodlover37
New England
9 reviews
Dined on July 4, 2020
Overall4food4service4ambience5

Pleasant wait staff, yummy food, and a safe atmosphere. We're happy to have them back after their forced hiatus.

DT
vipDianaT
New England
1 review
Dined on July 4, 2020
Overall5food5service5ambience5

We are always happy with our meal here. The outdoor seating is spacious and their tables are appropriately distanced. Their rotisserie chicken is always juicy, and best served if you ask for a side of pecorino ranch!

w
vipwizzie
New England
29 reviews
Dined on July 4, 2020
Overall4food4service3ambience3

Food was very good but both food and most especially wine on the expensive side. $12 for a small glass of wine in a plastic cup. I know we need to use the plastic but restaurant should not be trying to make up their lost revenue by price gouging.

OT
OpenTable Diner
New England
1 review
Dined on July 4, 2020
Overall5food5service5ambience5

This was our first venture out to a restaurant during COVID. It was wonderful. Beautiful atmosphere, quiet, delicious food and great service.

GG
GandG
Washington DC
4 reviews
Dined on July 2, 2020
Overall4food4service5ambience5

First time we had eaten out since the start of the Covid virus pandemic

C
vipChris
New England
14 reviews
Dined on July 2, 2020
Overall5food5service5ambience5

As always, the service was excellent, the food was excellent and the selections were excellent.

OT
OpenTable Diner
Chicago
1 review
Dined on July 1, 2020
Overall5food5service5ambience5

My experience was perfect. This was our first time out since the beginning of the pandemic and I very much appreciated the kindness and safety measures put in place at Branchline. We have been eating there since they opened a few years ago and everything is always delicious and the service outstanding.

OT
OpenTable Diner
1 review
Dined on July 1, 2020
Overall5food5service5ambience5

Such a good night out. Server was amazing, food was great, drinks were good as well. Must try in Watertown

OT
OpenTable Diner
New England
2 reviews
Dined on July 1, 2020
Overall5food5service5ambience5

Great outdoor covered patio!

OT
vipOpenTable Diner
New England
4 reviews
Dined on June 28, 2020
Overall5food5service5ambience5

Outdoor set-up is great, even during a downpour. Service was excellent.

OT
vipOpenTable Diner
New England
1 review
Dined on June 28, 2020
Overall5food5service5ambience5

Great food and service. Went during COVID-19 and had a very safe experience and great service. Did an amazing job social distancing while still providing a great service. Food was quick and very good!

GS
GrahamS
Cheshire
1 review
Dined on June 26, 2020
Overall5food4service5ambience4

Excellent service from Alex. Wonderful food and very reasonably priced!

Thank you, will be calling in again soon!

OT
OpenTable Diner
New York Area
1 review
Dined on June 26, 2020
Overall5food5service5ambience5

We had our first meal out since March at Branch Line. They have done an INCREDIBLE job with all the updates. And, as always, the food and service was top notch. Looking forward to going back soon.

OT
vipOpenTable Diner
San Francisco
1 review
Dined on June 25, 2020
Overall5food5service5ambience5

Fabulous dinner. Branchline did a great job with the meal and making us feel comfortable and safe.

IR
vipIRL1
New England
51 reviews
Dined on June 25, 2020
Overall5food5service5ambience5

One of very few places I have felt comfortable during the pandemic - both for take-out and patio dining! Always an excellent meal, great wine, and fantastic service. They have gone above and beyond to implement standards for cleanliness and safety for their team and guests, and it shows. Menu offers something for everyone! Get the ‘Rob Special’ for dessert.

RG
RickyG
New England
1 review
Dined on June 21, 2020
Overall4food4service4ambience4

All went well on a beautiful summer night. The only distraction was the placement of the take out/pick up area-way too much traffic next to the diners.

KV
vipKumarVeerapen
New England
7 reviews
Dined on June 21, 2020
Overall5food5service5ambience5

I've been meaning to try Branch Line because of my love for the Eastern Standard. For father's day, my mother and I were looking for a new place to try in order to celebrate my late father. Branch Line was an amazing choice and it fit a lot of the foods that my late father loved! They were extremely welcoming and accommodating to my mother, her ESA, and myself. They were also very cognizant of social distancing and sanitizing practices of silverware, disposable menus etc. It made it easier for me to decide on tipping etc because a 5% COVID fee was included in my cheque that I felt was well thought of and kept my mind at ease that I will be contributing to keeping us safe without compromising the costs and profits for food prep! Great job, Branch Line! )

KA
KAREN
New England
1 review
Dined on June 21, 2020
Overall5food5service5ambience5

Loved! Quiet spot! Will return! Had a wonderful time!

CP
CPar
New England
1 review
Dined on June 20, 2020
Overall5food5service5ambience5

This is a top notch operation during these challenging times. Their outdoor patio has awesome ambiance lighting and so much space.

Parking is very easy to come by.

We had the shrimp lettuce wraps, 1/2 rotisserie chicken, grilled corn side, linguini & clams, ratatouille side, and brownie for dessert. Wine & beer.

Everyone is so hospitable. There is ample hand sanitizer.

We had such a great night.

MK
MKD1212
New England
6 reviews
Dined on June 20, 2020
Overall5food5service5ambience5

Wanted to take my best friend d out to dinner for her birthday, and Branchline was a great spot. Outdoor dining all the right social distancing guidelines in place. Our waiter was outstanding, and the meal was fantastic as it always is. Great wine selection!

JC
JeanC
New England
2 reviews
Dined on June 20, 2020
Overall5food5service5ambience5

We felt safe and enjoyed our dinner at Branch Line. Would definitely eat there again soon. The food was delicious!

d
dcstraveler
New England
3 reviews
Dined on June 19, 2020
Overall5food5service5ambience5

As good as I remember. So nice to be back at Branch Line and outside on the patio on a lovely evening. Great service and food.

KB
KevinB
Charlotte
3 reviews
Dined on June 19, 2020
Overall5food5service5ambience5

Wonderful outdoor dining and food select.... great post-Covid very clean and safe for the family

OT
vipOpenTable Diner
New England
10 reviews
Dined on June 19, 2020
Overall4food4service5ambience5

Great night! The service was wonderful as usual the sticky ribs were out of this world!! The wings I wouldn’t order again. Overall a great dinner though!

J
Jodi1221
New England
4 reviews
Dined on June 19, 2020
Overall5food5service5ambience4

Nice to be able to finally go out. Staff was lovely and accommodating and food was delicious.

E
Ek80
New England
11 reviews
Dined on June 19, 2020
Overall4food4service4ambience4

They appeared genuinely happy to be open. We enjoyed the whole experience.

ES
ErinS
1 review
Dined on June 18, 2020
Overall5food5service5ambience5

The atmosphere was great, our server was so kind, and the food was DELICIOUS! I can’t wait to go back.

OT
OpenTable Diner
New England
2 reviews
Dined on June 18, 2020
Overall5food5service5ambience5

The food is always amazing here! Snap pea salad and rotisserie chicken are my go-to dishes. Why mess with perfection? Their patio is gorgeous and the staff all took the appropriate precautions to make sure patrons stayed safe. Can’t wait to go back again soon!

KH
KimberlyH
New England
5 reviews
Dined on June 18, 2020
Overall5food5service5ambience5

First dinner out in 3 months since quarantine! Branchline never disappoints. The food, service, atmosphere is amazing! They are on point with the protocols as well. Favorite local spot! Will come back again & again!

NP
vipNathanP
San Francisco
2 reviews
Dined on June 14, 2020
Overall5food5service5ambience5

Fantastic on all counts

AM
AimeeM
1 review
Dined on June 14, 2020
Overall5food5service5ambience5

Great food, super nice service with lots of attention by servers and management!
Highly recommend...safe, and a great patio!

FAQs

Branch Line does offer delivery in partnership with Caviar. Branch Line also offers takeout which you can order by calling the restaurant at (617) 420-1900.

Branch Line is rated 4.6 stars by 1212 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.

Tweets by Branch Line