Brick House Tavern + Tap - Chesterfield

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1. RK

   RhondaK

   St. Louis

   1 review

   3.0

   1 review

   Dined 1 day ago

   overall3food3service3ambience4

   Out of salmon 6 pm. Music extremely loud. Food took forever and was cold upon arrival to table.

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2. OT

   OpenTable Diner

   Seattle

   1 review

   2.0

   1 review

   Dined 3 days ago

   overall2food2service2ambience2

   1- couch table seating is a terrible idea. Our party sat down so low in the seats in relation to table. I am 6’1” and I felt like I was sitting very low. 2- after a long wait we asked about our order. Somewhere along the way our order got lost. They put the order in and took off 10%

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3. OT

   OpenTable Diner

   St. Louis

   1 review

   1.0

   1 review

   Dined on July 30, 2022

   overall1food1service1ambience2

   Waiter came to our table with food in hand eating. Waiter did not bring out App until entrees were ready so everything came out at once cold . For the time we waited food should have been hot but it wasn’t. To make matters even worst We were coming for brunch but they had no sausage in the waffle maker was not working very poor quality overall will not have to go back

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4. OT

   OpenTable Diner

   St. Louis

   1 review

   5.0

   1 review

   Dined on July 25, 2022

   overall5food5service5ambience5

   Awesome time

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5. OT

   OpenTable Diner

   St. Louis

   2 reviews

   vip
   4.0

   2 reviews

   Dined on July 23, 2022

   overall4food4service5ambience4

   Everything was fine except our booth sheets were all cracked and tore up. We had to sit on the very end to find a comfortable spot. I have never seen booths in this much need of repair. They need to totally replace them.

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6. g

   gary

   Kansas City

   3 reviews

   1.0

   3 reviews

   Dined on July 17, 2022

   overall1food1service1ambience1

   Waited over an hour after ordering and they had not started meal preparations. Several of us paid our drink bill and left. Been there many times but I think this venue is done.

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7. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined on July 17, 2022

   overall1food1service1ambience2

   Nothing was as described on the menu (food and drinks); mimosas were 90% juice; it was an hour before we ordered food; 20 minutes after ordering we were told they were out of several items and we had to order something else; food took 1.5 hours and we ended up having to cancel our orders and leave to be at an event on time. Not to mention the floors were so greasy/slippery, it was dangerous to even walk.

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8. MD

   MaddysDad

   St. Louis

   66 reviews

   vip
   1.0

   66 reviews

   Dined on June 19, 2022

   overall1food5service1ambience5

   The Brick House used to be our go to spot for holidays. It has always been open and the service was good and the food was good. Today was much different. The service was horrible. It may have been the worst service that I have ever experienced. We were seated right away, which was a good thing, but the bench in our booth had a huge hole in it and was worn out. This place needs some refurbishment. Our waitress, Haley (sp), took ten minutes to come to our table and when we ordered drinks we ordered apps. She said do you want to go ahead and order our food and we said that we would order in a few minutes. Another twenty minutes go by and she came by with small plates for our appetizer, which we had already finished. The cheese sticks were good by the way. So then we ordered a cheeseburger, fish and chips and lobster mac and cheese. An hour later she came by yo tell is our food was almost ready. Twenty minutes later went by and still nothing. So we told the bartender we wanted to see our waitress. We saw him point her out to us, but she went out of her way to avoid us. We then asked the bartender to get the manager, but after ten minutes I threw a $20 on the table and left. Our waitress knew we were upset, but would not look at us. She made big circles to avoid us. She was rude to us from the time we sat down. We’re very disappointed and won’t be back.By the way we never did see a manager. Poorly run!!

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9. JC

   JimC

   St. Louis

   1 review

   3.0

   1 review

   Dined on June 19, 2022

   overall3food1service2ambience4

   There were 6 of us for Father’s Day. Enjoyed our get together but 5 of us were unhappy w the food. Disappointing because I liked the place in the past for happy hour. We did have 2 appetizers which were great.

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10. MG

    MikeG

    St. Louis

    6 reviews

    vip
    2.0

    6 reviews

    Dined on June 17, 2022

    overall2food2service3ambience1

    Had passed by this place several times and finally decided to try it out. Checked-in with hostess only to be told A/C was not working; decided to stay as it thankfully wasn't too hot. Sat in "couch" tables in the middle of dining room. Tabletops were substantially higher than seating level which made quite a stretch to grab drinks/food etc. Also noted that upholstery of the couches was torn/ripped, and generally in need of replacing. One server for entire area, other staff seemed to pop out of the kitchen and then disappear; since they appeared plain-clothed without uniforms or nametags, it was difficult to figure out who worked for the restaurant. As for service, while I could tell there was a shortage of staff, there was no attempt to offer refills or get anything else: orders taken, drinks finally brought out, food brought out; asked if we wanted check. Food was okay, ordered burger and fries, but of note that the fries that we were served looked nothing like the menu and tasted/looked like the kind you pick up from Schnucks in the freezer.

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11. OT

    OpenTable Diner

    Houston

    4 reviews

    1.0

    4 reviews

    Dined on June 11, 2022

    overall1food1service3ambience2

    Ambiance - cool place but incredibly loud. We had to practically shout at our table to hear each other. There was also a large TV wider than our table on the wall at the end. We could not watch it as we were blocking half of it just from sitting there. Service - the service was very slow……but the restaurant was very busy so I won’t fault the waiter. It took 30 min for 1 appetizer sampler tray to show and the 2nd one took another 20 min. I guess the kitchen didn’t see it said 2. The rest of our food was 45 min after the 2nd app tray. Food - the overall consensus from the table of 8 was “it was just OK.” And one person, “how do you screw up a burger?” This was my 3rd time here, and never a good experience. I was hoping 3rd times a charm, but I was let down.

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12. BC

    BarbC

    St. Louis

    1 review

    3.0

    1 review

    Dined on May 26, 2022

    overall3food2service2ambience4

    Food was fair. Service was slow and not great. A little pricey for burgers but I didn’t pick it for a birthday celebration. The hostess was amazing. I guess I can now say I’ve been there.

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13. TA

    ToddA

    St. Louis

    6 reviews

    vip
    3.0

    6 reviews

    Dined on May 25, 2022

    overall3food2service4ambience3

    Was having lunch with a friend, both of us decided to try the Lobster BLT. We were both VERY disappointed. The sandwich DID NOT have enough lobster to remotely cover the bottom of the bread. The sourdough bread was very soggy which made eating the sandwich difficult. A little toaster bread would have made the sandwich manageable. Our Server was great and very attentive. Have eaten here several times and while this meal was not great, I will still recommend the restaurant based on previous visits.

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14. k

    keng

    St. Louis

    10 reviews

    vip
    4.0

    10 reviews

    Dined on May 21, 2022

    overall4food3service5ambience4

    I only went for drinks but it was very good

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15. NK

    NathanK

    St. Louis

    3 reviews

    vip
    5.0

    3 reviews

    Dined on May 21, 2022

    overall5food4service5ambience5

    This is a great place for any occasion. The atmosphere is great and the patio is perfect during the nice weather. The food was good as well. The max and cheese on the burger was bland, but the other food we had was fantastic.

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16. p

    pierre

    New Mexico

    2 reviews

    vip
    3.0

    2 reviews

    Dined on May 8, 2022

    overall3food2service5ambience4

    Mango quesadilla came with no mango (or sour cream). Server wasn't told that they were out of mango. B-B-Que chicken salad had very little barbeque sauce and very little corn and beans. Chicken was tough. Server was great and the atmosphere is good.

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17. EC

    EdmondC

    St. Louis

    5 reviews

    4.0

    5 reviews

    Dined on May 8, 2022

    overall4food4service5ambience3

    Good service. Generally good food. Pork chops were too dry. They gave us a second set which was overcooked as well.

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18. OT

    OpenTable Diner

    St. Louis

    4 reviews

    vip
    1.0

    4 reviews

    Dined on May 8, 2022

    overall1food1service1ambience1

    It was Mother’s Day. We sat at our table waiting for food for 1.5 hours. Waitresses were crying. They were obviously short staffed, but I wished they had just been honest up front. We ended up abandoning ship and going across the street to Five Guys.

    Report
19. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food1service1ambience4

    Waited almost 2 hours from reservation never received food order. 6 tables around us also left without receiving orders. They should of warned people coming in that they were that far behind.

    Report
20. BA

    BenA

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food1service1ambience1

    Waited 2 hours and our food never came out so we left.

    Report
21. OT

    OpenTable Diner

    St. Louis

    5 reviews

    1.0

    5 reviews

    Dined on May 8, 2022

    overall1food3service1ambience1

    Mother’s Day

    Report
22. MN

    MandN

    St. Louis

    5 reviews

    1.0

    5 reviews

    Dined on May 8, 2022

    overall1food1service1ambience2

    Absolutely horrible! Took two hours total. Horrible service. Horrible food. I get it they were busy for Mothers Day but waited over an hour for food. The food was cold as can be and disgusting when it finally came. In addition the bathrooms were not clean. Had to search for toilet paper and soap

    Report
23. p

    paticularpalate

    St. Louis

    23 reviews

    vip
    5.0

    23 reviews

    Dined on May 7, 2022

    overall5food5service4ambience4

    Mother’s Day

    Report
24. CG

    ChristineG

    1 review

    2.0

    1 review

    Dined on April 30, 2022

    overall2food2service1ambience2

    Way to long of a wait just for the hostess to come over then excess wait time for the waiter to order then continued through the meal even to trying to get the check. The food was okay except for the steak ordered was very over cooked. The the too high price of the meals to begin with the service was horrible. We will not be going back.

    Report
25. j

    joeo

    Nashville

    2 reviews

    3.0

    2 reviews

    Dined on April 26, 2022

    overall3food3service3ambience2

    Flatbread wasn’t good Onion soup too salty Service was good

    Report
26. BK

    BrKe

    1 review

    3.0

    1 review

    Dined on April 26, 2022

    overall3food3service2ambience3

    Sat at the bar had a few drinks (Strong pours) and waited for our table. When it was time for our reservation they seated us in the bar at a tall table (most uncomfortable chairs ever/no backs). We waited for 20 minutes before we got up and asked a waitress if someone was going to wait on us. She said, "I thought the bar was taking care of you." Food was "OK". Service was lacking.

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27. TL

    TaylorL

    Kansas City

    1 review

    vip
    3.0

    1 review

    Dined on April 24, 2022

    overall3food4service4ambience5

    Everything was fine except a large party had their food put in before ours so we had to wait almost an hour for our food. When we got our food it was barely warm. Waitress was very apologetic

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28. KJ

    KJHEH

    1 review

    3.0

    1 review

    Dined on April 17, 2022

    overall3food2service2ambience3

    We had about 3 different servers and we were never quite sure who our true server was to ask any questions of. We also had a spill on our table and no one really rushed to assist or help. They swept up the ice, but never cleaned up the table. We took care of doing that ourselves with extra napkins, that then just sat on our table for most of our meal. Our food was not super hot...at best just warm, when it came out. It was just okay. I was hoping for a little bit more for Easter brunch.

    Report
29. OT

    OpenTable Diner

    St. Louis

    3 reviews

    4.0

    3 reviews

    Dined on April 13, 2022

    overall4food4service5ambience5

    Birthday celebrations

    Report
30. DC

    DivaChef

    St. Louis

    24 reviews

    vip
    3.0

    24 reviews

    Dined on April 10, 2022

    overall3food3service4ambience4

    All of our food was cool when it was delivered to the table. We ended up taking it all home to microwave and eat.

    Report
31. B

    brunchieB

    St. Louis

    2 reviews

    5.0

    2 reviews

    Dined on April 2, 2022

    overall5food5service5ambience3

    Kim was the best server! We ordered the brunch board and mimosa flights. Very delish! Will definitely return.

    Report
32. j

    jenk

    St. Louis

    1 review

    3.0

    1 review

    Dined on April 1, 2022

    overall3food3service2ambience3

    Our first time there. I Tried 3 times to order a glass a wine Each time the waitress would come back 15 minutes later to say they didn’t have it. After the 3rd time I finally said tell me what you do have. So 40 minutes later I finally got a drink. Ordered appetizers, after 2 came out we were told they were out of the chicken balls, just would have thought they would’ve told us that when we ordered them 35 minutes before that to see if we wanted something else. The gave us 2 small plates and 2 forks for the four of us to share. We asked for two more of each but by the time we got them we were done with the appetizers. When food came, nothing had been cleared, and someone else brought our food out and let us know that one of the sandwiches were burnt and they would bring it right out. 20 minutes later when the waitress came around to see how everything was doing we had to let her know that one of the items never came out . She did go and get it but we were all finished by then. Just not the best experience for being our first time.

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33. KS

    KennethS

    1 review

    2.0

    1 review

    Dined on March 26, 2022

    overall2food3service4ambience3

    Busy, quite loud for conversation. Waitress was good, forgot silverware when food arrived. Took quite a long time for food. 1 burger, 2 ribs & 1 salmon order. Salmon order took longer than others and salmon was undercooked. Waitress asked if wanted replacement, said no as it took so long to get. Instead ordered a fast appetizer (or so I thought) as others were already 1/2 finished. My appetizer came well after others had finished. Waitress said mgr would be by, never saw mgr. salmon was off bill and appetizer was billed…. Not a good experience.

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34. JL

    JLab

    St. Louis

    17 reviews

    vip
    4.0

    17 reviews

    Dined on March 24, 2022

    overall4food4service4ambience2

    We were seated by the large fireplace and the seats sat very low to the table making it a bit harder for smaller children to sit and eat. The place was surprisingly empty for lunch but was ok as the service was really good. The food was good and everyone enjoyed it. I also tried the new maple bourbon drink but wouldn’t recommend getting it as it was pretty watered down.

    Report
35. CR

    CraigR

    1 review

    5.0

    1 review

    Dined on March 23, 2022

    overall5food5service5ambience5

    Love this place!! The Nashville hot fried cauliflower is amazing! Great stop before a show at The Factory!

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36. ML

    MarkL

    Kansas City

    1 review

    vip
    3.0

    1 review

    Dined on March 14, 2022

    overall3food2service4ambience2

    Pork chop was dry and less than impressive. The green beans were barely warm and my guests Salad was mainly brown and wilted lettuce.

    Report
37. TD

    TopgolfDinner

    St. Louis

    1 review

    4.0

    1 review

    Dined on March 10, 2022

    overall4food3service5ambience5

    Their food looked nothing like the pictures. Even the fries weren't the right type of fries (crinkled instead of the normal skinny seasoned fries). They ran out of ingredients for some items and didn't just tell us so we'd pick something else. It's okay to come back from the kitchen and say "hey, we can't make this like we usually do. Would you like something else instead?" It would have been absolutely no problem. I just had to accept my meal, instead. I'm concerned that they will do this every time I go there, and I like to know what I'm getting, so I'd probably rather go to a different restaurant instead. The tables were also pretty high up, but I'm also not tall, so if you're under 5'8" expect to lift your elbows when eating. Otherwise, the place looked nice and the wait staff was fantastic :)

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38. PT

    PaulT

    Las Vegas

    5 reviews

    4.0

    5 reviews

    Dined on March 8, 2022

    overall4food4service3ambience4

    The burger was average and the service was just ok. I asked for bacon on my burger and it was overlooked. Server did promptly bring some out. Also took a while to get drinks to the table. I think they were just short staffed and overworked like most places these days.

    Report
39. h

    hlhm

    St. Louis

    1 review

    3.0

    1 review

    Dined on March 5, 2022

    overall3food5service3ambience5

    The food was great unfortunately can say that about our waitress. She wasn't rude but she also wasn't around. She brought us to go boxes but then we had to down her down for the bill or refills.

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40. TB

    TerriB

    St. Louis

    1 review

    5.0

    1 review

    Dined on February 28, 2022

    overall5food5service5ambience5

    We celebrated my son's Birthday dinner and it was awsome. Our waiter was very attentive. The food was very good. First time here. We will be back.

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