BRIO Tuscan Grille - Plantation - Broward Mall
Used to love this place but the food has gone downhill! Pizza for kids tasted like it used a cheap sauce and cheese; calamari was "humbled" - not even sure what that means but not crispy, and no rings! All my favorite dishes are no longer on there (farro shrimp). Won't be returning which is a shame b/c I used to LOVE this place.
Great food and Jose was an amazing server. He was very attentive to my allergies and triple checked with myself and the kitchen. Thanks!!
I have been to the BRIO in Plantation many times over the years, and enjoyed it. Though, the most recent visit was not very good. This was the first time that the service was what I would consider, bad. We had to get the server's attention to be able to order, and she forgot our bread until we asked, just before our entrees were brought out. The chicken we had actually tasted....well, not good. I have always had a good meal at BRIO, but this time every aspect was a disappointment.
Quality of the food has really gone downhill. This was never a great restaurant, but it's no longer even good. I most definitely won't be coming here again
I usually love Brio, however I visited this location for the first time and was disappointed.
Poor customer service- spent 2.5 hrs, never came to ask us about drink refills, maybe because we were nonalcoholic... and then did not provide our special birthday dessert after reserving it and requesting at checkin
We both had the pasta wut shrimp and lobster. Only a couple little pieces of lobster and they were mushy besides the fact we had to dug around to find it.
Overall the dessert and espresso was good and our server was awesome. Was there for lunch 2 wks ago and dinner on Friday.
Portion of salmon dish gottensmaller
Yes, this is a chain but one that takes care with its dishes and especially service. We recommend the lunch specials. Shrimp capri is great and so glad to have chicken limon back on menu. Love the ricotta cheesecake. Great service
This was my 2nd time at Brio. The first time I thought it was very over priced and that was a few years back. We decided to give it another try. The flatbread pizza app and spinach dip were ok. My husband specifically asked if the chicken milanese was pounded thin. The server said oh yes, very thin. It was a fat ball of rubber. The spaghetti has some herb that we couldn't identify. My husband barely at 1/4. I tasted it too and it was tough, rubbery and anything but thin. I had the salmon salad. The salmon was a bit salty, the salad was a basic salad. My Son had lasagna. He said is was a 4. It looked to me like a bowl full of thick pasta smothered with cheese. We won't be going back. There are too many Italian restaurants that are really good, and a better price.
I will not recommend because I was feeling a rush for my meal.
We did’n finish the appetizer, the principal meal come to early. After that, the principal meal was cold and not fresh (pasta).
They did’nt have my réservation so it was more longer to Seat
Service was terrible. Should have known it would be bad when no utensils were on table and we had to ask for them 20 minutes after being seated, then waited another 15 minutes only to receive from another server who felt sorry for us. We received our food almost one hour after ordering. Our server explained that they were "understaffed" and did eventually apologize for essentially ignoring us, but manager(s) were conspicuously absent from the restaurant and made no attempt to help. Although we've enjoyed meals there in the past and will probably write this off as an aberration, it was very disappointing, as we brought out-of-town guests who were looking forward to a nice dinner.
Pâtes pas assez cuites,lobster mal cuit mou et non consistant
Had Shrimp Capri and it was terrible. The shrimp were over cooked and very tough. very disappointed!
Service could have been better one waiter was super accommodating the other one did not care. Table was not cleared took for ever to get food. Salad watered down . This Brio has been horrible for a while Mgmt does not care not sincere about service good quality!
My wife had the crab cake appetizer which she said was excellent. Less filling and not so salty. Nice bottle on Banfi wine
Donna was a great server. We were happy to see that Davis? (AKA David) got a promotion.
David was our waiter. We requested him. He
Was OUTSTANDING!! Attentive, conversational, he got everything right
Without having to ask twice.
The food was good and service was good as well! Good value in Plantation, FL.
Just disappointing. Main course arrived while salads were still being eaten and they tried to remove plates before we had finished. Fish portions were very small and overly salty. Fingerling potatoes were undercooked. Not worth the money.
DISSAPOINTED I had received an invitation to visit between Mar 1st & Mar 5th (buy a returning guest favorite and get one free) We ordered the gorgonzola crusted beef medallion and was supposed to get the chicken limone for free, unfortunately the waitress wrang up the chicken limone/rosemaryand we were charged for it, we tried to explain to the waitress but it was to NO avail! SAD
The food has become very bland, it used to have a good flavor but now I don’t think it’s worth going to any more
I would recommend Brio to all my friends. Had a lovely time celebrating a birthday with six friends. Had a delicious dinner with a very attentive waiter.
Nice farewell dinner with friends
Brio has the best Carpaccio ever as well as chicken Milanese and others. We find that we sorely miss some items from the menu. Better wine list and deserts.
Our waitress was excellent and very knowledgeable. I would want her to wait on me Whenever I am there.
Portion size was small for an entree compared to other restaurant chains.
Overall, good. Food was very salty - had flatbread and soup was greasy. My guests seemed to enjoy their food. Excellent service.
Waited over an hour for our food! The manager came to our table to credit our orders before they were even delivered to us. Then it took another 15 minutes to get them. The amazing part is that we ordered salads...should it take that long to make a salad?
Been to brio before and it was usually pretty decent. Food took over an hour to get. Mahi-mahi, which was the special, was so salty it was inedible.
at 6pm sat outside. no menus given, Server came and searched for menus, "Being printed now." Server was pleasant enough, but lacked support of management. Soup came then salad but no bread. "Still in oven, when ready i'll get u some". Entrees took very long time. My pasta came out luke warm. My wife's was terrible, no sauce, pasta dry and under cooked. Sent back. Instead of remake sent same dish out with an attempt to fix it. Did not eat. Took forever for supposed remake. No management ever came out. Our server apologized saying manager cooking, other manager helping, totally understaffed in kitchen and management for two months now. Will not go back. Mind you this was a Saturday evening.
We have been disappointed at this location 3 times in a row. Wine go back. The service was OK but the timing of getting the meal coordinated was a disaster. Salads before appetizer, entree 15 minute after appetizer. And then it was cold and pasty. Terrible. Have had similar issues at this location before. Never at Boca.
We sat at table for 45 min then someone finally came and asked has anyone helped you yet. 3 had 3 different servers
David was a excellent waiter. Great family dinner.
Decent food, very slow service. While the steak was nice the pasta I asked for was stale and old, and not the right type. Carpaccio is good, so is the dessert.
The brunch is not for a large group. We were 8, all plates arrived at the same time and most of them were cold. My eggs benedict were hard boiled eggs. Quite unpleasant. Also the coffee was served when all had finished eating. At brunches, normally coffee is served all along the meal.
It was my first bad experience at Brio. I will be back but never with a large group and not for brunch
Yves the snow-bird
This Brio location is nice and the staff are friend. The food was delicious, especially the pasta alla vodka..yummy!
I've eaten at Brio many times over the years, and I was surprised to hear from the Manager that Brio was recently sold -- and that they tried to change the entire menu! But after outcries from their (loyal) customers, they decided to change the menu back to the original. The quality of the food has not suffered, but the service was generally poor, due to inexperienced staff - which I gather was mostly new. Several tables around us complained about receiving incorrect orders - many of which were returned. Our waitress was friendly enough and tried her best, but her inexperience showed. She wasn't very familiar with the menu offerings, and gave us the wrong bottle of wine with our dinner - which was slightly more expensive than we ordered. Fortunately, it was better than we expected - and we probably would have ordered the one we received had we known it was a better wine. All told, it was OK - but I hesitate to go back anytime soon.