BRIO Tuscan Grille - Southlake - Southlake Town Square
Our server was great, and the food was great too.
The sword fish and steak were cooked perfectly. The 5 in our party were all very happy with our meals.
This restaurant is way too noisy. Food is expensive and the service is mediocre. The back patio is the best place to eat when you visit this restaurant and seems to have better service out there. It unfortunately was having a private event when we came.
Food was awesome. Service was pretty poor. My mom ordered a glass of wine, and the waiter stated they did not have that type. My mom asked if she could have the next option, at the same price and was just told "No", with no other suggestions or options. Another guest of our party requested an item and was told "when I get around to it". The food is great, we will come back for that and hope to have a better experience.
Waited 15 min before being greeted by anyone. Waited another 10 min for drinks. Almost an hour for food - and it was almost 10p when food arrived. So, it def wasn’t during dinner rush.
Great as usual!! Service, food, atmosphere. Never a bad experience.
Mom’s 80th Birthday dinner was very special! Staff was attentive and accommodating.
One of our favorite places to celebrate occasions.
Birthday. Had 7 family members.
Service was a bit slow.
Food was excellent.
Outstanding service and food choices: one of our favorites
Table of 3 couples. Waitress had everyones order on all different checks when we got our bills. So loud, no one could hear each other and waitress said she could not hear us. Added a loud crying baby to the mix halfway thru eating. Waitress said Lobster Ravioli had 5 raviolis but only got 4.
My husband and I wanted to take our family to a nicer place for dinner on our last night in Keller. My daughter-in-law told us about BRIO and I made the reservation through OpenTable. We (5 of us) had a great meal, family time, and wonderful service. Our waiter was attentive without interrupting our conversation. Can’t wait to get back to Texas and have another great meal.
Normally a great experience at Brio. This time, we waited 10 minutes at our table before our waiter introduced himself. The entrees came out literally 1 minute after our appetizers (they were sent back to wait under the heat lamp to “give us time to enjoy” the appetizers. Then I found out they changed their menu and no longer offer the marscapone cheesecake - huge disappointment. The waiter raved about their molten lava cake which we settled for, only to find out they were out of that. We were given free ice cream instead, which the waiter had to stick a candle in to pretend it was a special occasion to make it complimentary. Food was still good, still a good restaurant, just very disappointed in the menu change and the service we received all around this time. Also of note, I requested a booth via OpenTable and all booths were full upon arrival. Not a huge deal to sit at a table, but it is relevant to this website’s review. I also noted on the reservation that it was our anniversary, and that was never mentioned at the restaurant...until we ironically got the free special occasion ice cream anyway (insert eye roll here).
I had recently met friends at Brios for lunch & had perfect service with an amazing salmon dish so I wanted to return. This time was a disappointment. My salmon was cold so I asked if they could heat it. I told my friends & family to go ahead & eat but the waitress forgot to bring it. We finally got the attention of another waiter & he went to the back & came right out with it, but I had to eat alone since everyone was finished eating by this time. I just ate a few bites & then aked for it to go.
Also when we first entered Brios we stopped in bar to get a cocktail but the bartender did not seem like he wanted to be there. I don’t think they had their A team working this weekend.
The food is OK but it seem like they are cutting corners and the food is not as good. Taste more like Olive Garden level of food.
Mark, our server, was great and food was delicious. Beautiful night on the patio.
One of our favorite go to spots.... consistently great food and service
Great to try the Brio’s in Southlake on our trip to Dallas this weekend. Same excellent food quality we have in Scottsdale, AZ and really nice atmosphere with a bar area inside and outside. Nice efficient bartender, but he was not personality plus.
Wonderful food and service!
Food and service was great.
Wonderful service excellent food.
Great service and excellent food. A little pricey but still a wonderful dining experience!!
Love this place. Coly did a great job. She was very attentive
We had a party of five, and had a very pleasant dinner at Brio. Both the food and service was good and the price was very reasonable.
My wife and I love this restaurant, it's classy, but not overly classy, the food is very good and the plates are not heaped nor lean, just right. Waiters there are really good and do not hover, but are there if you need them. Highly recommend
The wrong entree was delivered and no one around to tell. Also as frequent diners we were entitled to a reward which didn’t show up on our receipt Food took a very long time and no concern shown. We love Brios but will not return for a very long time
Each of our meals was delicious. Portions are generous. Our waiter was attentive and entertaining.
Excellent as always.
Our server Tanner was amicable and our food was delectable. My family enjoyed both customer service and meals brought to us that was ordered at this visit.
As always the food was outstanding. My Martini was perfect. Always enjoy our dining there.
We celebrated Mother’s Day brunch at BRIO and it was a nice atmosphere, great food and amazing service. This is a must revisit soon!!
Food was not great. Service was really slow Restaurant usually better.
Mother's Day Brunch. Started slow, as our reservation (and others) was for 10am, but arriving at 9:50a, the doors were not yet open, which I would expect they would open the doors for Mother's Day more at 9:30am. They did open the doors a few minutes later, but the hostess stand was not yet ready and it took a few minutes to compose themselves. However, after that everything went very well. We were seated. The service was excellent. Bread and water were immediate. We were never rushed at any time, but service was consistent and never overbearing. I liked that they offered their normal brunch menu, a Mother's Day brunch menu, and their regular menu. We started with coffee and a carafe of mimosas. My wife ordered their Biscuit and Egg Benedict and enjoyed it very much. My daughter ordered the Steak Benedict and said it was great! I ordered off the regular menu and had the Insalata Della Casa and the Grilled Salmon Fresca with sweet potatoes and asparagus. It was excellent! We have eaten at Brio Southlake several times and every time the service and food is very good! Their happy hour is strong on both food and drink, and the back patio bar in the summer is really nice to enjoy a casual drink and snack!
Service was horrible. Started clearing our plates before we were finished. As us if we wanted dessert while some of us at the table were still eating main course. And brought our check before we finished.
Food was not very good or what would be expected.
Treated very poorly.
Very disappointed in the whole experience.
Will never go back!
It was prom night so there were several large parties, but that didn't affect our experience. The only other thing is that their espresso machine is still broken and that was a disappointment...we had to go to Starbucks for our post-dinner coffee. Nonetheless, Brio is a consistent home-run, go-to place for a great, upscale meal. We'll keep coming back.
Excellent food and service! Our waitress was over the top, as was the food quality, quantity, and taste.
I love the happy hours! Great value and fun drinks! I love the creative names! Great vibe!
A girlfriend and I had dinner at Brio Southlake. We both wanted to enjoy the dinner and chat time, as we don't see each other often. Our waitress made me feel extremely rushed. Waitress came to table after we ate and "quickly" (not gently) poured balance of our wine from each of our wine carafes. Waitress returned and took my plate and flatware and I had to ask for my knife/bread plate back so I could have another sliver of bread and butter with my wine. Waitress never asked if it was OK to remove items. I felt like "herded cattle." Move, Move, Move -- get out for next guests. In a restaurant, such as Brio, a guest should not feel this way.
Service wasn’t up to par. I’m not sure if something has changed at Brio but the last two times I’ve been there the quality of service and waitstaff hasn’t been up to what their standard has been in the past. Hoping these are just one offs as it’s a regular fav spot for us.
Food and service were good but the cappuccino machine has been broken for a month and they were out of Tiramisu. We left and went to the Cheesecake Factory for coffee and dessert! Deliscious