Carluccio's - Chester

4.1
271 Reviews
£25 and under
Italian
Welcome to Carluccio’s an Italian restaurant located in the historic heart of Chester.

In one of the most attractive black and white row buildings on Bridge Street, the beautiful setting is perfect for diners to sit and enjoy a meal with us.

We’re open for breakfast, lunch, and dinner Monday to Sunday, offering a broad range of classic Italian food. On top of that, our menu also caters to vegetarians/vegans and those who are following a gluten-free diet. Therefore you should book a table at Chester today!
What 271 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.1
food
4.2
service
4.1
ambience
4.0
value
Noise · Moderate
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AR
AllisonR
Derbyshire
1 review
Dined 6 days ago
Overall2food2service1ambience3

Very busy, staff rushed off their feet, had to wait for table. Waitress had a bad cough, staff not wearing masks. The 4 of us felt very uncomfortable and not safe due to Covid. Soup was good but no soup spoons so had to eat soup with teaspoons. Spaghetti carbonara was tasteless and swimming in oil.
We had come to Chester for a weekend break and this was by far the worst food we had all weekend. Very disappointing.

JM
JanetM
Cheshire
1 review
Dined 7 days ago
Overall5food4service5ambience4

Staff were very nice and friendly and the food was very good

PP
PeterP
Cheshire
1 review
Dined on November 24, 2021
Overall3food4service3ambience2

No problem with the food, most enjoyable.
But for a place that was only a quarter full (Tues), the service was over slow.
Heaven help being there when it was busy !
And after reminding a waitress about our two coffees (after 15-mins), when she brought them they had obviously been stuck on the bar for 10-mins. Should have complained, but too tired at that point.
Disappointing sums the visit up.

OT
OpenTable Diner
1 review
Dined on November 22, 2021
Overall1food1service1ambience1

Carbonara tasted like dish water , second dish the pasta was hard. Worst choice of a menu from an Italian. Worst meal I have ever experienced

AP
AlinaP
Cheshire
1 review
Dined on November 20, 2021
Overall5food5service5ambience5

Great! Would highly recommend for anyone looking for a quiet cosy dinner.

AG
AnnaG
Lancashire
1 review
Dined on November 20, 2021
Overall5food5service5ambience5

Lovely food and lovely atmosphere. Our waitress was a delight and made us all feel very welcome.

BJ
BarryJ
Oxford
4 reviews
Dined on November 19, 2021
Overall4food4service3ambience5

The staff did very well but were obviously under pressure due to the kitchen staffing. It happens a lot at present post Brexit and covid
They did their best and things will improve
We’ll be back

G
Georgina
1 review
Dined on November 17, 2021
Overall3food3service3ambience3

Food was incredibly average. Staff were friendly but very slow. There were only 2 other tables full but our drinks sat on the bar for 10 minutes before they came to us. I was tempted to get them myself. Our meals also arrived at different times.

CA
CarolA
Cheshire
1 review
Dined on November 16, 2021
Overall4food4service4ambience4

Good service great food and location plenty of choice

JL
JonLoach
Liverpool
9 reviews
Dined on November 14, 2021
Overall5food5service5ambience5

Lovely meal and friendly staff with nice surroundings, thank you!

OT
OpenTable Diner
Cheshire
1 review
Dined on November 13, 2021
Overall4food4service4ambience3

Great food and service, just a wee bit crowded

N
Nathan
1 review
Dined on November 13, 2021
Overall4food5service4ambience3

It was good. It was very clean and the waitress was very helpful. The food came in quick time and was very tasty. I would recommend the homemade lasagne. My only quarrel would be the toilets are a maze to get too but that is not an issue.

RW
RachelW
London
1 review
Dined on November 10, 2021
Overall5food5service5ambience5

Such a lovely meal…the food was excellent…we thoroughly enjoyed every dish that we had…the service was attentive and our waitress was so kind and bubbly…a lovely atmosphere…and we enjoyed visiting the deli afterwards for a few treats to take home! A wonderful evening to finish off our stay in Chester!

OT
OpenTable Diner
Lancashire
2 reviews
Dined on November 6, 2021
Overall2food2service2ambience3

Sadly the sauce on chicken was cold.

SD
SteveD
Cheshire
5 reviews
Dined on November 6, 2021
Overall5food5service5ambience5

The afternoon was absolutely fantastic the food and service was excellent. I would like to mention Libby as the service and attention to detail was second to none she is a credit to Carluccio’s.
Also I would like to mention Jemima she was fantastic as lead.

Please can you pass on my thanks.

Steve

DS
DonS
Cheshire
1 review
Dined on November 5, 2021
Overall3food3service3ambience1

Restaurant was cold wife kept her coat on staff are lovely

KB
KellyB
Manchester
3 reviews
Dined on November 5, 2021
Overall5food5service5ambience5

Great service, friendly and efficient. Food was really tasty, wouldn’t hesitate to recommend.

K
Kenzil56
1 review
Dined on November 2, 2021
Overall5food5service5ambience4

Excellent staff and service, really knowledgable about the food and wines offered
Was a bit quiet as was a Tuesday night but the staff created an atmosphere in the place
Will I go again, most certainly. And hope to get the same server, she was brilliant

TH
TashaH
Cheshire
1 review
Dined on October 31, 2021
Overall1food1service1ambience1

First of all, food came before our drinks are the bartender didn’t know how to make an espresso martini. Ordered the calamari, over powering taste of flour. Did not eat. When the drinks finally did arrive, I had a filthy glass for my cider. Espresso martini tasted like water. overall terrible experience. Begrudged having to pay for my calamari as I ate 3 rings. Cancelled mains, paid and left. Will never return.

RH
RachelH
Manchester
1 review
Dined on October 30, 2021
Overall5food5service5ambience5

Amazing service, lovely food. Would highly recommend to anyone visiting Chester. It was fresh & delicious and not at all “chain” food as you’d expect.

OT
OpenTable Diner
Cheshire
1 review
Dined on October 23, 2021
Overall4food5service4ambience4

Only issue we experienced was we felt rushed out of the restaurant even though we had booked at 7, were rushed out by 8.

Lovely evening but was ruined a bit by rushing by service staff

SA
SuzyA
1 review
Dined on October 23, 2021
Overall5food5service5ambience3

Lovely food, friendly and attentive staff.
Restaurant felt very cold.

TW
TimW
Cheshire
1 review
Dined on October 22, 2021
Overall5food5service5ambience5

The food was excellent, the staff that served us were great, offering non biased advice on the dishes and joining in on conversation. Will definitely return

EW
EmilyW
Cambridge
1 review
Dined on October 16, 2021
Overall3food5service3ambience5

Service was quite slow, waited a long time for drinks and waiters we’re pre occupied.

M
Membo
Cheshire
1 review
Dined on October 16, 2021
Overall5food4service5ambience4

We where well greeted, and shown to a table, the service was tops from starters to end of our meal, would eat there again

S
Susiecat
Portugal
3 reviews
Dined on October 16, 2021
Overall3food2service4ambience3

Food was nice enough - nothing special. Very small portions.

N
Nedan02
1 review
Dined on October 9, 2021
Overall2food2service2ambience3

We booked a meal for five on saturday night. Overall the service/food was not satisfactory. On entry into the restaurant we were kept waiting at the door - no one acknowledged us or asked for our details. We had to approach the bar to let them know we had arrived. We were told to wait whilst the manager seemed to try and decide where to put us and eventually sat us at a table that had been free from the moment we walked in - very bizarre.
Service was very slow - eventually took our drink order however no Sauvignon Blanc left. Had to have Pinot Grigio which was awful. The house red wasn't any better. Food Orders were taken but very slow to arrive and when it did it was nothing special.
Unfortunately we were disappointed with the meal which was a shame as Carluccios is usually very good.

JB
JonathanB
Cheshire
2 reviews
Dined on October 9, 2021
Overall4food4service4ambience5

Really nice food & Sat night ambience. Good service. Food is pre prepared so there is no chance to personalise the ingredients in a certain dish. Seafood pasta was a hit

HG
HelenG
1 review
Dined on October 9, 2021
Overall3food4service4ambience4

It was so busy that it took an hour to receive starters and a further 40 mins for the main. We had a cocktail table booked at 9pm so had to rush out food as it came at 840. We arrived at 7pm. Just be mindful to leave plenty of time. Food was amazing and the colleagues were running round doing their absolute best. Just not enough of them.

C
Chester
Manchester
1 review
Dined on October 9, 2021
Overall1food1service4ambience1

The food was very poor and bland. After finishing our starter and when the main arrived we were not issued fresh cutlery. We had to ask for parmessan cheese instead of being offered it. The music was so loud you couldn't have a proper conversation. The toilets were atrocious with only 1 out of 3 usable the ladies with overflowing sanitary units. Will not be dining at a Carluccios again. Very disappointed.

AJ
AnnJ
1 review
Dined on October 9, 2021
Overall5food4service5ambience5

Had a really nice meal at this restaurant. I had the seafood linguine and my husband had the lamb. Everything was delicious, however I did feel that the lamb dish was quite a small portion. Pannacotta and profiterole deserts were gorgeous. Great service too!

CA
CharlesA
Cheshire
1 review
Dined on October 5, 2021
Overall5food5service5ambience5

Staff were very friendly and helpful, and the restaurant itself was cosy. Food was excellent and good value. We would happily dine here again.

JG
JoanneG
1 review
Dined on October 2, 2021
Overall5food5service5ambience5

Lovely evening celebrating our mum's 80th. Would go back

MB
MartynB
Staffordshire
1 review
Dined on October 2, 2021
Overall4food4service5ambience4

It's an Italian chain - you know what you're going to get and they actually do it better than most. The Chicken Saltimbocca in particular was very good

RH
RobertH
Cheshire
1 review
Dined on October 2, 2021
Overall4food5service5ambience4

Carluccio's was a nice evening and very pleasant food was excellent and the young lady who was obviously new was excellent and very attentive her name was Heather W.

MD
MichelleD
Manchester
2 reviews
Dined on October 1, 2021
Overall4food4service5ambience3

Lovely meal with friends, great service will definitely visit again next time I’m in Chester

MS
MrSlaphead
Cheshire
1 review
Dined on September 29, 2021
Overall4food4service4ambience4

Staff extremely friendly and helpful, would go back again. Keeping the name of Carluccio alive

G
Gill
Cheshire
1 review
Dined on September 28, 2021
Overall5food5service5ambience5

The food was fabulous and we received great service from the nice chap from the Cayman Islands!

PH
PeterH
Cheshire
1 review
Dined on September 27, 2021
Overall4food4service3ambience4

Both our servers were new and didnt appear to have been given training

J
Jane
Manchester
1 review
Dined on September 26, 2021
Overall3food5service1ambience2

Food excellent, all of us enjoyed it. Unfortunately our starter took 40 minutes to arrive. No one came over to apologise until staff gave us our starters which is bad customer service. It wasn't a full restaurant at the time of our order. The mains arrived in a timely manner.

FAQs

Carluccio's - Chester does offer delivery in partnership with Deliveroo and Just Eat. Carluccio's - Chester also offers takeout which you can order by calling the restaurant at 01244 263617.

Carluccio's - Chester is rated 4.1 stars by 271 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.