Chotto Matte San Francisco

Review summary

1. M

   Meeta

   Chicago

   2 reviews

   vip
   3.0

   2 reviews

   Dined on October 5, 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 2

   The service was not good. The ambience is good but not inspiring, the views are great. Food was good.
   

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2. J

   Jessica

   San Diego

   3 reviews

   vip
   4.0

   3 reviews

   Dined on October 5, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Fancy but done well. The food was pretty good but had some things that could have been improved upon. The lighting was dark yet romantic.
   

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3. L

   Laurie

   Los Angeles

   4 reviews

   4.0

   4 reviews

   Dined on September 28, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Hi! I've been to your restaurant a few times before this one and it was always all-around 5 stars. This time the food and service was great from our server + the chef/chef's team which is wonderful. However, the cocktails took a very long time to arrive at our table. The first wave of food arrived before the cocktails. Also, we were placed under a speaker and it was incredibly loud. And this is coming from someone who loves music and a good vibe. Next time it would be great to be sat away from the DJ booth and closer to the windows in the dining room.
   

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4. M

   Mehreen

   Chicago

   3 reviews

   1.0

   3 reviews

   Dined on September 28, 2024

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 5

   Unfortunately, what was supposed to be a pleasant dining experience was ruined due to significant delays and poor service. We ordered four cocktails as soon as we were seated, that never arrived. In addition, we had to cancel one of our appetizers because it hadn’t arrived by the time we asked for the check. Our server was courteous and apologetic, and mentioned that the manager would be over to address the issue, but unfortunately, the manager only showed up when we were ready to leave. His attempt at a resolution felt insincere, as he offered to remove three appetizers from the bill, which did not seem like a meaningful gesture. After paying, another manager came over and kindly offered to take care of the entire bill, which we appreciated, but by then, the damage had been done. I had an out of town visitor and it was my first-time experience at Chotto Matte which was completely ruined, and we left feeling frustrated rather than satisfied.
   

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5. S

   Scott

   Washington DC

   7 reviews

   vip
   5.0

   7 reviews

   Dined on September 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I recently dined at Chotto Matte and had a fantastic experience. The atmosphere was warm and inviting, creating the perfect setting for a relaxed meal. Both the food and drinks were exceptional, with each dish prepared to perfection. Our server was friendly, attentive, and knowledgeable about the menu, adding to the overall enjoyment of the evening. Highly recommend!
   

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6. s

   sabina

   San Francisco

   11 reviews

   vip
   4.0

   11 reviews

   Dined on September 27, 2024

   1. Overall 4
   2. Food 3
   3. Service 2
   4. Ambience 5

   We went there with my girlfriend. Got nice table, no one came by for a very long time. No menu no water. Service is very bad. We had to get up and call the server multiple times. No one came by to check in on us. Bus boys were very nice but couldn’t really do much. We had to flag her to pay the bill few times. It’s also pricey. I get it with amenities and awesome DJ. They really need to work on the service. We moved to another area hoping for better service to have just drinks. We tried to call for a server few times to get drinks, were ignored. After we just got up and left to another place. It’s a really cool spot just need better staff or manager.
   

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7. D

   Douglas

   San Francisco

   2 reviews

   vip
   5.0

   2 reviews

   Dined on September 26, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Love the vibe, the server was right on the money, and had a thoroughly enjoyable evening
   

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8. SR

   SieraR

   San Francisco

   9 reviews

   vip
   5.0

   9 reviews

   Dined on September 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous! Definitely a vibe. Not only was it a beautiful day in the city, but it’s a beautiful restaurant. The staff was great, the food was great, and we had a great time. We will definitely be returning! Great job Chotto Matte SF!
   

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9. S

   Shane

   San Francisco

   1 review

   3.0

   1 review

   Dined on September 22, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   A decent place but way overpriced for what you get. At these prices I expect great service and unfortunately we did not get it.
   

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10. OT

    OpenTable Diner

    San Francisco

    11 reviews

    vip
    5.0

    11 reviews

    Dined on September 21, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Very hip and nice spot. Great food and people watching
    

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