Cooper's Hawk Winery & Restaurant - Oak Park
Phenomenal service! Our server was beyond amazing! The best I have had here. Food and wine ... both outstanding!
Overall the experience was ok and because I have high expectations of Coopers Hawk based on past experience and other locations. The Oak Park location appears to be having challenges with consistency of wine in stock and food preparation. The service was good and was during a busy evening.
Came to celebrate my fathers birthday and CH didn’t disappoint. As always, we enjoyed tasting the wine before choosing a bottle and the food was great. As member, I’m surely coming back.
Went to Oak Park location to celebrate a special birthday during lunch. Waitress did everything possible to help make this a very special occasion with an extra birthday treat for the birthday girl! Thanks!
Jason was an excellent server and the food was very good!
It was just my day for mistakes. Not sure if it was our waiter or the bartender/kitchen staff. Yep- mistakes by both!
I ordered the special sangria of the day. It was a lemon concoction and the waiter brought out limoncello. I could tell by looking at this shot in a wine glass was not sangria. He looked at me like I was crazy and asked if I didn’t want it. I just chuckled and said no and asked if he knew what Sangria was and please take it back. So while everyone is enjoying martinis and drinks I sit with nothing. Later the manager comes to the table and confirms what I already New that I wasn’t served Sangria but limoncello and the Sangria would be right up.
Appetizers came without incident. And were good. Now dinner we had another problem. I ordered Parmesan crusted chicken and received grilled chicken! So once again we hunt down the waiter for resolution and I wait again while the dish is remade. This is my pet peave. I would rather not eat at all because the others finish their meals while I sit but I hadn’t ate all day. The turn around was quicker than I thought it would be but still disappointing. I finished dinner and ordered dessert. The manager never came by but the waiter did comp my drink but I really felt I had an awful experience regardless. Coincidently, I was at the Cooper’s in Burr Ridge the next day and it was great!
One of our date night favorite spots! Great wine, exceptional food & apps. We also love the bar!
Nicole was the worst waitress ever. She totally forgot about us. The waiter for the people next to us was more helpful than Nicole. I’ll never visit that location again.
Love it here great service and the wine was amazing
I had gone there for a 6:45 reservation. Last minute, my friend had decided we should do a wine tasting. I attempted to let the host stand know & I was told by the middle-aged/elderly blonde hostess that our reservation could not be post poned to enjoy a tasting. She told me I could either eat then or be added to the waitlist which was up to 2 hours. I told her that whenever I go to Oak Lawn or Orland Park that the staff their simply just gives me the next available table after completing the tasting. I was told absolutely not. I was polite and did not argue with her but I would have enjoyed my visit much more if I could have done a tasting and had the full retail experience.
Waitress Alissa....was the worst person in the world! She was never came over and properly introduced herself! She had a ride and nasty attitude to the point we requested another server. But she was so nasty and mean that she continuously walked pasted our table laughing, grinning and even sticking her teeth out! Management could NOT CONTROL THIS WAITRESS!! She told us the restaurant serves bugs so we left and went to another Restaurant! Never will be returning
Always enjoy this place, and this experience did not disappoint. My companion had the filet,and I the Trio of Medallions. Both were delicious, pairing with their July wine if the month, the Collaboration Pinot Noir (fantastic if you enjoy this variety)! Our waiter recommended the Banoffee Pie for dessert, so we got that to go....amazingly good!
The service was horrible at the wine tasting as well as dining in and the food was nasty
Love it I always have a great time the customer service is always on point
Excellent service and great food. Our server and her manager came out to congratulate our parents on their anniversary.
We are members, two battle members. Very loyal, come often, celebrate most special occasions there. We never bring our children. This was the first time we brought our daughters, 13 and 14. It was for my 14-year-old‘s birthday. The server started off great, then seemed to be annoyed when I asked for little things like extra sauce for an appetizer. Then our drinks came very late into the meal. We were waiting for them to do the birthday toast. He told us that the lemonade is made fresh so it always takes a long time. Also he closed the check before we asked him to, never even offered dessert. This was strange, considering we thought he would come to our daughter and ask her what she wanted for her birthday free dessert! My husband had to remind him of this, and he still didn’t ask, just brought her two strawberries. It’s a shame, because I was just there for my birthday less than two weeks ago. The service was outstanding, I chose the cookie, Brought most of it home to my daughter. I remember her saying that she was going to choose the same dessert for her birthday dessert. Never got the chance.😕😡
We had to wait a little bit even though we had reservations but the service was great!
Always good food. Always good service. Class act.
I was celebrating a birthday. I had specific requests. Those were not communicated to the person who would be waiting on us which eliminated the element of surprise. Next, it was a hot humid day. We were seated from an almost empty restaurant to a booth all the way in back by the kitchen. There were better choices available. We felt hot the entire time. The restaurant then became crowded so moving our table wasn’t an option. It made us sitting there trying to enjoy a meal totally uncomfortable. It’s my favorite restaurant so I was disappointed. Feeling that way made it hard to enjoy the taste of my food or beverage. The ice melted quickly from the heat in the pitcher of the sangria we were consuming.
Great service. Good place to meet friends for brunch. Parking garage located next door.
Great food and ambiance. Perfect for an after work wine tasting or a date night.
By far oneof most favorite restaurants ever!! When is Atlanta going to get one???
Blake was our server, and he was friendly, efficient, knowledgeable, everything you would want in a server. He made great suggestions and brought us wine tastings. Wonderful dining experience.
This is the first time I experienced horrible service at one of these establishments. The manager did a good job of trying to resolve the issue.
Cooper’s Hawk has amazing food and wine and it’s always nice to treat yourself to a nice dinner in a nice restaurant. Unfortunately, our last visit had poor service and we left feeling frustrated. It felt like perhaps there wasn’t enough staff? We waited an hour for food; two items we ordered were not brought out to us, and upon two requests of another set of silverware (the first set had a hair rolled in with it) it wasn’t received until well after the food was brought to the table and the other diners began eating.
We don’t blame our server or anyone particularly. It’s a team effort and the team had weak links all around. We were credited an entree and given a gift card for a free appetizer on our next visit which is nice. But - this isn’t the first experience we had with poor service so we probably won’t be returning any time soon.
Our waitress was very nice and attentive.
Waiter was great, well educated on the wine selections! Food was delicious but we thought a little overpriced.
Great.. I did enjoy and many people were present .. but it is not a good place for old people.. it is very attractive to young people
We were seated right away which was the highlight of our evening. We were there to celebrate a friend’s birthday. The server was new and had very little knowledge of the drinks or food. He didn’t recommend anything when asked and said everythjng was delicious which was not true. Food was okay. We were not impressed.
The meal was excellent as usual!!
I've been to cooperhawk before just not this location (oakpark). Extremely loud terrible service, waiter forgot about my table. Definitely not going back.
To start off we had a reservation for 845pm we were still waiting 30 minutes to be seated Understandable our waitress was a little new but I asked for bread twice never received it another waiter brought us bread both orders of food were wrong we had to wait even longer for the right order to come out when we got our food it literally had no taste I always order the southern hot chicken it was poorly put together it was no where near spicy no drinks were refilled we had the same glasses on our table the entire time we were at that restaurant so long we left at 11pm and to add insult to injury when we got our bill it was never corrected they had all four sandwiches still on there this was a very upsetting experience I don't think I will be returning
The service was awful. The food was also bland and the wait was terrible. Had 830 reservations for 6 and there was still a 30 minute wait. Had to scream in order to have a conversation with the person sitting next to me. Would not recommend
Waitress was good but the food took forever. It was an hour before we got our appetizer. Loud conversation. Will visit other Cooper’s hawks but not this location.
This was our first time dining at Coopers Hawk, and I have to say I think we found our new favorite restaurant. Wine and all the food were delicious. Server was very polite and took the time to explain the different options and combinations on the menu, since it was our first time there. Two big thumbs up! We will definitely be returning in the future.
Friend and I grabbed a meal when he came in from out of town. Our waiter was polite, knowledgeable, and kind. Great experience overall.
Really poor food, waited far to long for drinks and apps and then food was held on line and was not fresh. Poor experience overall.
Our bartender at Wine Tasting provided the best experience EVER! Our waiter at the table kind of ignored us. We were not his priority.