Fogo de Chao - King of Prussia

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1. C

   Collin1026

   Philadelphia

   9 reviews

   vip
   3.0

   9 reviews

   Dined 3 days ago

   overall3food3service3ambience5

   Nothing was up to par. The meats were bland for the most part and the variety was lacking. We were offered the same few cuts over and over again. The servers were neither friendly nor attentive.

   Fogo de Chao - King of PrussiaResponded 1 day agoCollin, hearing your recent visit was not up to par is disappointing. We hope to welcome you back soon to enjoy a delicious meal, as well as a friendly team. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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2. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Fogo in KOP always has the best service. People are friendly and encouraging. They ask for special request. The food is always 10/10 and right to my liking. The servers know when you tell them you want it medium rare… I don’t know how they do it! Selection is wide and I love they run a seasonal cut which is always amazing. If you haven’t been here yet get over sometime soon! I recommend they lunch hour for the best deal and more quiet atmosphere however dinner is always the best with a group. They also have AMAZING PRICES on cook at home cuts. I usually buy the sausage (best in the world) and pichana lamb and beef steaks. The filet is also another fair price and GREAT VALUE. I’m so happy Fogo is right around the corner from me and also goes PERFECT with my Keto lifestyle. If you are keto this is the place for you and they will modify if need to your diet restrictions which I wasn’t expecting. GREAT JOB FOGO KOP AND THANk YOU!

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3. BN

   BradN

   Philadelphia

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Great food great service

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4. MH

   MikeH

   Philadelphia

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   overall4food5service2ambience2

   The food was fantastic. As always, Fogo does a wonderful job in preparing the meats. The salad bar is always a treat. Our server, however, was disinterested. She rarely stopped at the table. When she did arrive, I ordered another drink from the bar. I waited over 30 minutes for that drink to arrive. While serving dessert, she had a slight mishap and a glass of ice cream partially fell over into a slice of cake. Rather than return them to the kitchen and bring fresh desserts, she haphazardly straighten out the mess and served the cake (which had ice cream in it) and the ice cream (which had cake in it.) Given the cost of the dining experience, which I will admit is usually worth it, one would think that the staff would be trained to maximize the experience of the diner. It was dissappointing. On my way to the rest room, I noticed what appeared to be a manager standing in the middle of the walkway, actually in my way, staring into her phone. I do not know if she was communicating with other staff via an in-house app or if she was looking at something else. Regardless of the reason for it, at least stand off to the side, behind the bar, or out of sight if you need to be on your phone. Lastly, the dress code on the website calls for business casual attire. I understand that restaurants have had a tough few years and that it's very difficult to turn away business, but the level of dress that was permitted was nowhere near business casual. There were diners with tank tops, ripped jeans and shorts, T-shirts, flip-flops, etc. If Fogo has decided that their enterprise is shifting to a more casual dining experience, that's fine. First, take the dress code off of the website. Second, lower the prices to a level commensurate with a less formal establishment. I have zero issues with paying for a fine dining experience. I often seek out such opportunities. However, my decision to spend on a fine dining experience entails a certain level of decorum.

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5. OT

   OpenTable Diner

   Philadelphia

   2 reviews

   2.0

   2 reviews

   Dined 4 days ago

   overall2food4service2ambience3

   Slow wait staff

   Fogo de Chao - King of PrussiaResponded 2 days agoOur team should always be circulating to ensure you have everything you need. Your feedback will be reviewed, and please consider giving us another chance in the future. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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6. GK

   GeorgeK

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Wonderful place for a casual date or a special occasion! Vegetarian-friendly and lunchtime prices are very reasonable.

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7. OT

   OpenTable Diner

   Philadelphia

   4 reviews

   4.0

   4 reviews

   Dined 5 days ago

   overall4food3service3ambience5

   Been there several time. This was the one dinner that wasn’t the best food or service. I will try again but for what I paid should have the same good and service ever time

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8. OT

   OpenTable Diner

   Philadelphia

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   great service. great food

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9. b

   bevwills

   Philadelphia

   11 reviews

   5.0

   11 reviews

   Dined 7 days ago

   overall5food5service5ambience5

   One of the best meals I have ever had. It was fantastic!

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10. OT

    OpenTable Diner

    Philadelphia

    2 reviews

    5.0

    2 reviews

    Dined 7 days ago

    overall5food4service4ambience4

    Just a nice evening out, no special event. It was fun, some of the steak was a little over cooked for my taste but overall was very good:)

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11. DS

    DaniS

    Atlantic City

    1 review

    3.0

    1 review

    Dined on August 2, 2022

    overall3food3service2ambience4

    Service started out great but ended poorly. Our main server was wonderful but I think he was pulled away to serve a larger party( we were 8). Had to keep searching for the people bringing the meat around. Had to request twice for a certain meat. Had to search out someone to clear the table and bring dessert menus.We felt ignored at the end. I felt like I wasted a good 45 minutes at the end of the meal.

    Fogo de Chao - King of PrussiaResponded 7 days agoDani, we are saddened to learn your service declined throughout your evening. Our guests deserve constantly great experiences and apologize for the inconvenience. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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12. OT

    OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined on August 2, 2022

    overall5food5service5ambience5

    Wonderful food and service, as always. Come with a. Appetite!

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13. OT

    OpenTable Diner

    Philadelphia

    2 reviews

    5.0

    2 reviews

    Dined on July 31, 2022

    overall5food5service5ambience5

    Great Family night out for a birthday celebration. Due to the price it’s definitely not a usual place to dine out but great for special occasions.

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14. V

    Valerie

    Philadelphia

    53 reviews

    vip
    5.0

    53 reviews

    Dined on July 31, 2022

    overall5food5service5ambience5

    This was a tremendous place to dine. I tried all the Southern Brazilian Churrasco steak, lamb, pork, and chicken. I had the sides: mashed potatoes, fried potatoes, and bread. I also had the sour bread from the salad bar. The food was delicious, my server, Yajaira, was outstanding and the atmosphere was sensational. I thoroughly enjoyed everything about my dining. I cannot wait to return for another fantastic dining experience.

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15. LI

    LINDAV

    Philadelphia

    1 review

    5.0

    1 review

    Dined on July 31, 2022

    overall5food5service5ambience5

    Our youngest son chose here to celebrate his 18th birthday. He had been before but we had not. It took us a little bit to get used to it all but then we had such a great experience. Delicious food and great staff!

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16. CN

    ChristinaN

    Philadelphia

    7 reviews

    5.0

    7 reviews

    Dined on July 31, 2022

    overall5food5service5ambience5

    Always a delight wish they would have rotated more options but it was good

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17. OT

    OpenTable Diner

    Orlando

    1 review

    3.0

    1 review

    Dined on July 30, 2022

    overall3food3service4ambience3

    Sat us next to the restroom and smelled bad so had to be reseated after we started our meal.

    Fogo de Chao - King of PrussiaResponded on August 2, 2022We strive to provide our guests with positive experiences, so we're very sorry to hear this. Please allow us the chance to speak with you directly regarding your concerns. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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18. LM

    LMarch

    Philadelphia

    1 review

    4.0

    1 review

    Dined on July 30, 2022

    overall4food5service3ambience3

    The seating is back to being very crammed. During the pandemic you could actually move easily in between the tables….not anymore. The tables are so packed that sometimes the servers hit your chair, knock your coat or purse off, etc. and it’s difficult to get to the salad bar and back. The food is amazing and there’s plenty to choose from. The tag-team style service does leave gaps sometimes though. I had to ask 3 different servers before we actually got drinks. Same situation when we ordered a side of candied bacon. But we always go back - and when we get too crammed, we ask to move.

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19. K

    Kevin

    Philadelphia

    10 reviews

    vip
    5.0

    10 reviews

    Dined on July 28, 2022

    overall5food5service5ambience5

    Attended the Wine Tasting event. We had a great time. Well organized the service and food was really good.

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20. JP

    JamesP

    Philadelphia

    1 review

    5.0

    1 review

    Dined on July 28, 2022

    overall5food5service5ambience5

    Excellent food, wine and service - I look forward to many more events.

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21. OT

    OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined on July 25, 2022

    overall5food5service5ambience5

    Great restaurant good food great service. Make sure you come hungry.

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22. OT

    OpenTable Diner

    Philadelphia

    1 review

    vip
    2.0

    1 review

    Dined on July 24, 2022

    overall2food4service1ambience4

    My husband & I love the Philadelphia location and have never had a bad experience. The king of Prussia location is more convenient for us, so this was now the 3rd attempt to try KOP. All 3 times the service is far from Par. Forgotten drink orders, and this most recent time our mashed potato's came out cold and we ordered dessert that never came out. Very disappointing especially for the amount of money we pay when we go. Most likely will not return to this location again.

    Fogo de Chao - King of PrussiaResponded on July 26, 2022We are saddened to learn we missed the mark during your recent visit. Our guests deserve attentive service, and we apologize for the extended wait between plates. We hope for another chance to earn your complete satisfaction. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
23. NL

    NilzaL

    Philadelphia

    13 reviews

    vip
    5.0

    13 reviews

    Dined on July 24, 2022

    overall5food5service5ambience5

    Everyone was attentive and professional.

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24. A

    Avalon

    Philadelphia

    20 reviews

    vip
    5.0

    20 reviews

    Dined on July 24, 2022

    overall5food5service5ambience5

    We enjoyed the entire experience at Fogo. We had visited rio. Brazil and loved the similar dining Experience. So happy the are in KofP All the meats were delicious. The salad bar was amazing. Service was perfect !!! We will be back soon

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25. J

    Jy46

    Philadelphia

    1 review

    2.0

    1 review

    Dined on July 24, 2022

    overall2food2service4ambience2

    Was excited to try this place out, but when being seated, there is literally no room to move, they utilize every inch with tables...it was packed! The food was ok, the cold bar wasn't what I expected, and the meat selection was very repetitive, not once did we have filet, and we felt as though as lol meat was very rare even when asking for medium. I know things are tough so I hate to complain, but for the price, I expected better.

    Fogo de Chao - King of PrussiaResponded on July 25, 2022Our guests deserve memorable dining experiences, and we apologize for missing the mark. Your feedback is valued and will be discussed with our team to ensure your next visit exceeds your expectations. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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26. OT

    OpenTable Diner

    Philadelphia

    25 reviews

    vip
    3.0

    25 reviews

    Dined on July 23, 2022

    overall3food3service3ambience3

    We noticed a difference from previous times dining there . Not sure if Covid pandemic has something to do with it service was not great . We had to ask to have different meats brought to our table . It felt like they just kept coming with the cheaper meats . Then they gave us the check before asking if we wanted dessert , which we did want . So overall not a great experience, and probably won’t go back

    Fogo de Chao - King of PrussiaResponded on July 25, 2022Your feedback is disheartening to read, as we love serving our guests continually delicious meals. We would love the opportunity to make things right and hope you will dine with us again soon. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
27. OT

    OpenTable Diner

    Philadelphia

    3 reviews

    4.0

    3 reviews

    Dined on July 22, 2022

    overall4food4service5ambience4

    Went for my birthday and I got a free crème brûlée. The meat is always delicious. The tables are close so you’re unintentionally ease dropping on other’s conversations.

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28. DC

    DouglasC

    Philadelphia

    3 reviews

    2.0

    3 reviews

    Dined on July 20, 2022

    overall2food2service2ambience3

    The server came to the table and told us about the menu and asked for our drink order. After that the servers with the meat were very slow in coming to the table. Salad bar was ok

    Fogo de Chao - King of PrussiaResponded on July 22, 2022Douglas, it's disappointing to hear we did not meet your expectations. Our team should always be circulating to ensure our guests always have fresh cuts and refills. We will review this with our team, and hope to invite you back again. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
29. s

    smartblond

    Philadelphia

    24 reviews

    vip
    3.0

    24 reviews

    Dined on July 18, 2022

    overall3food2service3ambience4

    This particular visit was actually quite awful. We dined later on a Sunday night so it was not crowded. Ive been to this location before and expected some fun, good food and good service, none of which I got. While most people were very nice, they were not efficient. Our waiter was very odd, a little condescending and disappeared for most of the meal. They brought around the same lower end cuts of meat which were severely underseasoned and actually very tough to even eat. I had to beg them to bring around the good cuts, such as filet. There was a nice waitress that helped us and we had to ask her and others three times for the cuts we wanted. It was so odd and awkward. They would ask us, are you ok and all I could say is yes but where is the food i am expecting? I could see the guys in the kitchen laughing, which I almost can't blame them because we had to keep repeating ourselves. Its clear they want to foist the lesser quality cuts on you and had I not been to many other Fogos, i might have accepted it. The service was just chaotic and they couldnt wait to close. We would have been able to leave a little earlier had everything not taken so long. I understand you are closing but putting bar chairs up a little after closing when you still have guests is just a bad message. This was not the high end experience I expect or deserve for the price.

    Fogo de Chao - King of PrussiaResponded on July 20, 2022This certainly does not reflect our high standards of courteous and attentive service, and we apologize to hear this. We value your feedback and hope to have another chance to regain your confidence. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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30. OT

    OpenTable Diner

    Atlantic City

    1 review

    2.0

    1 review

    Dined on July 17, 2022

    overall2food3service3ambience2

    I took my fiancé for his birthday, even made a note in the reservation that it was his birthday. I told the server in the beginning it was his birthday and we were there to celebrate but no one acknowledged him nor did he receive a birthday dessert or song. This is disappointing when the table a few feet away were seemingly celebrating a birthday as well and they were sung to and brought out a dessert. Not only that, but when we sat down our table cloth at the table was dirty and stained with blood from the meat. Very disappointing for a $200 dinner. We will not be back. There’s plenty of restaurants elsewhere where you can get the quality for your money.

    Fogo de Chao - King of PrussiaResponded on July 19, 2022It's disappointing to hear of your negative experience, as we love celebrating special occasions. We would appreciate the opportunity to speak with you to ensure proper communication regarding your visit, as this is certainly not a reflection of our high standards. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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31. OT

    OpenTable Diner

    Philadelphia

    28 reviews

    vip
    5.0

    28 reviews

    Dined on July 17, 2022

    overall5food5service5ambience5

    Love this place, great value for money. Always enjoy to go there, the kids love this place as well.

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32. MW

    MikeW

    1 review

    3.0

    1 review

    Dined on July 16, 2022

    overall3food3service5ambience4

    Seating was fast. Staff very professional. Meats weren’t as good as usual. Same meats were constantly being brought. They were either bland or extra salty. I had to request other meat. I have eaten at Philly and Miami locations as well. They were far more superior with their offerings. We love Fogo but I didn’t even realize that the prices had gone up so much. I don’t feel the quality of food stood up to the cost.

    Fogo de Chao - King of PrussiaResponded on July 18, 2022Your cuts should always be seasoned to perfection, Mike, and we apologize for letting you down. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

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33. JA

    JoeA

    1 review

    4.0

    1 review

    Dined on July 16, 2022

    overall4food5service4ambience4

    Food is outstanding! Never had to wait too long for new types of meat to come around. Definitely left full

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34. OT

    OpenTable Diner

    Philadelphia

    1 review

    4.0

    1 review

    Dined on July 16, 2022

    overall4food4service5ambience5

    Went for a birthday and the experience was very good

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35. OT

    OpenTable Diner

    Philadelphia

    1 review

    4.0

    1 review

    Dined on July 15, 2022

    overall4food3service5ambience5

    Food wasn’t great but everything else was good

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36. TM

    TanyaM

    Baltimore

    33 reviews

    vip
    5.0

    33 reviews

    Dined on July 14, 2022

    overall5food5service5ambience5

    It was our best experience in this place. The food and service was great, and the $20 rewards card from OT was very helpful.

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37. SV

    SammyV

    New York Area

    12 reviews

    5.0

    12 reviews

    Dined on July 12, 2022

    overall5food5service5ambience3

    Food and valueis always there, service was a bit lacking however. Took a long time 10-15 min for my guest to receive his first glass of wine. From the list nothing special.

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38. B

    Barb

    1 review

    1.0

    1 review

    Dined on July 10, 2022

    overall1food2service2ambience1

    Will not return. So different than prior experience. Seated near server’s computer/kitchen door. Employees literally running to/from. Tripped on torn carpet. Chicken was dry. Chaotic atmosphere. Patrons in tank tops, backwards baseball caps, and worse. Last visit years ago felt more relaxing, like a high end experience. Felt like a factory, with servers speaking very fast & seemingly disinterested in customer’s experience.

    Fogo de Chao - King of PrussiaResponded on July 15, 2022Your feedback is disheartening to read, as we love serving our guests continually delicious meals. We would love the opportunity to make things right and hope you will dine with us again soon. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
39. OT

    OpenTable Diner

    Philadelphia

    4 reviews

    vip
    3.0

    4 reviews

    Dined on July 10, 2022

    overall3food5service1ambience4

    It was really tough to get any service at our table. Had to ask for everything we normally had brought to us like the sides. Out table position was out of the way and we were forgotten in the corner.

    Fogo de Chao - King of PrussiaResponded on July 12, 2022Our guests should always receive prompt service, and we are sorry that we missed the mark. We would love to have the opportunity to make things right and hope you will visit again soon. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
40. OT

    OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined on July 10, 2022

    overall5food5service5ambience4

    The food was awesome.people there very kind would go in a heartbeat

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