Four Seasons Hong Kong - Caprice

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1. s

   stanley

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience5

   the overall experenice was excellent i cannot really tell any demerits

   Report
2. RL

   RitsuL

   1 review

   5.0

   1 review

   Dined on March 12, 2023

   overall5food5service5ambience5

   Excellent cooking. Unforgettable urchin. Gorgeous sea view, warm sunshine and services. An entertaining and relaxing afternoon for me.

   Four Seasons Hong Kong - CapriceResponded 5 days agoDear RitsuL, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. We are delighted to learn that your dining experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. RitsuL, thank you again for choosing Caprice. We appreciate your support greatly and we look forward to welcoming you back again very soon! Caprice Maître d' Victor Chan

   Report
3. BD

   BenD

   Vancouver

   1 review

   5.0

   1 review

   Dined on March 5, 2023

   overall5food5service5ambience5

   That’s the Michelin 3 stars food and service that I’m looking for.

   Four Seasons Hong Kong - CapriceResponded on March 10, 2023Dear BenD, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. We are delighted to learn that your dining experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. BenD, thank you again for choosing Caprice. We appreciate your support greatly and we look forward to welcoming you back again very soon! Caprice Maître d' Victor Chan

   Report
4. KL

   KylieL

   1 review

   3.0

   1 review

   Dined on March 5, 2023

   overall3food4service2ambience5

   The service was quite disappointing. We ordered a beef cheek as main course for our lunch but the dish served was chicken. The staff insisted that he reconfirmed the order with me while he actually did not. Still, the food was great.

   Four Seasons Hong Kong - CapriceResponded on March 9, 2023Dear KylieL, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. I am sorry to learn that the experience did not reach your satisfaction. Constructive feedback is essential for us to make continuous improvements to the way we deliver exceptional experiences to our guests. KylieL, thank you for choosing Caprice. We appreciate your support greatly and we look forward to welcoming you back again very soon! Caprice Maître d' Victor Chan

   Report
5. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on March 4, 2023

   overall5food5service5ambience5

   Excellent dining experience as always. Special thanks to Jason for his warm and thoughtful service.

   Report
6. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined on February 26, 2023

   overall4food3service5ambience4

   Anniversary

   Report
7. AC

   AdamC

   New York Area

   2 reviews

   vip
   5.0

   2 reviews

   Dined on February 19, 2023

   overall5food5service5ambience5

   Excellent dining experience! Ambiance, service, food and wine were all top notch! Western cuisine wise, definitely the best restaurant in HK! Worth to wait for couple months to get a table!

   Four Seasons Hong Kong - CapriceResponded on February 21, 2023Dear AdamC, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. We are delighted to learn that your dining experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. AdamC, thank you again for choosing Caprice. We appreciate your support greatly and we look forward to welcoming you back again very soon! Caprice Assistant Manager Victor Chan

   Report
8. EY

   EagleY

   1 review

   4.0

   1 review

   Dined on February 17, 2023

   overall4food3service4ambience5

   The food is a bit salty for me but l like the environment very much.

   Four Seasons Hong Kong - CapriceResponded on February 19, 2023Dear EagleY, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. We are delighted to learn that your dining experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. EagleY, thank you again for choosing Caprice. We appreciate your support greatly and we look forward to welcoming you back again very soon! Caprice Assistant Manager Victor Chan

   Report
9. C

   Cheung

   Hong Kong Islan

   1 review

   4.0

   1 review

   Dined on February 14, 2023

   overall4food4service4ambience4

   the place is excellent and the food is good with very good service

   Four Seasons Hong Kong - CapriceResponded on February 15, 2023Dear Cheung, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. We are delighted to learn that your dining experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Cheung, thank you again for choosing Caprice. We appreciate your support greatly and we look forward to welcoming you back again very soon! Caprice Assistant Manager Victor Chan

   Report
10. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 28, 2023

    overall5food4service5ambience5

    Generally speaking, a wonderful meal, the service was attentive and most of the dishes were tasty. However, the dinner set was too much(hardly finish the set) and some of them(onion soup, main course beef) were too heavy for me, fried potatoes + beef made my tongue really tired…

    Report
11. AL

    ArthurL

    1 review

    5.0

    1 review

    Dined on January 28, 2023

    overall5food5service5ambience5

    3 Stars level of food. The waitress is so friendly. The service is excellent.

    Four Seasons Hong Kong - CapriceResponded on January 29, 2023Dear ArthurL, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. We are delighted to learn that your dining experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. ArthurL, thank you again for choosing Caprice. We appreciate your support greatly and we look forward to welcoming you back again very soon! Caprice Assistant Manager Victor Chan

    Report
12. HR

    HandR

    1 review

    2.0

    1 review

    Dined on January 27, 2023

    overall2food3service1ambience4

    The services were slow, and one of the sommeliers was very arrogant and had no care for hospitality that he managed to ruin our evening in a 10 second interaction we had with him. Not worth the money paid for what's supposed to be a "fine" dining experience.

    Four Seasons Hong Kong - CapriceResponded on January 29, 2023Dear HandR, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. I am sorry to learn that the experience did not reach your satisfaction. Constructive feedback is essential for us to make continuous improvements to the way we deliver exceptional experiences to our guests. HandR, thank you for choosing Caprice. We appreciate your support greatly and we look forward to welcoming you back again very soon! Caprice Assistant Manager Victor Chan

    Report
13. M

    Miffy

    1 review

    5.0

    1 review

    Dined on January 27, 2023

    overall5food5service4ambience4

    good atmosphere, good view with good service and nice food!

    Four Seasons Hong Kong - CapriceResponded on January 31, 2023Dear Miffy, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. We are delighted to learn that your dining experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Miffy, thank you again for choosing Caprice. We appreciate your support greatly and we look forward to welcoming you back again very soon! Caprice Assistant Manager Victor Chan

    Report
14. C

    Connie

    Hong Kong Islan

    2 reviews

    4.0

    2 reviews

    Dined on January 25, 2023

    overall4food4service4ambience4

    Kitchen noise much better than previous we ordered cheese platter, one of it too salty, can it provide few small size crackers or toast

    Four Seasons Hong Kong - CapriceResponded on January 26, 2023Dear Connie, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. We are delighted to learn that your dining experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Connie, thank you again for choosing Caprice. We appreciate your support greatly and we look forward to welcoming you back again very soon! Caprice Assistant Manager Victor Chan

    Report
15. OT

    OpenTable Diner

    Hong Kong Islan

    2 reviews

    5.0

    2 reviews

    Dined on January 14, 2023

    overall5food5service5ambience4

    In general, the quality of each waiter is very good. All the food also made us very satisfied and made us spend a nice and enjoyable evening. I also appreciate your service very much.

    Report
16. N

    Nini

    1 review

    5.0

    1 review

    Dined on January 8, 2023

    overall5food5service5ambience5

    The food was good. And people there were so nice . Love it

    Four Seasons Hong Kong - CapriceResponded on January 10, 2023Dear Nini, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. We are delighted to learn that your dining experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Nini, thank you again for choosing Caprice. We appreciate your support greatly and we look forward to welcoming you back again very soon! Caprice Assistant Manager Victor Chan

    Report
17. CE

    ChrisE

    1 review

    4.0

    1 review

    Dined on January 8, 2023

    overall4food4service5ambience5

    Excellent although pricy Dessert not up to the expected standard Excellent service Delightful ambience

    Four Seasons Hong Kong - CapriceResponded on January 10, 2023Dear ChrisE Thank you for taking the time to share your feedback with us following your recent visit to Caprice. We are delighted to learn that your dining experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. ChrisE, thank you again for choosing Caprice. We appreciate your support greatly and we look forward to welcoming you back again very soon! Caprice Assistant Manager Victor Chan

    Report
18. S

    Super

    1 review

    3.0

    1 review

    Dined on January 7, 2023

    overall3food3service3ambience4

    Amazing appetizer, main courses Soup doest taste good to me Service is just so so during my visit, I did experience excellent service during my visit two years ago

    Four Seasons Hong Kong - CapriceResponded on January 10, 2023Dear Super, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. However, I am sorry to learn that the dining experience and the taste of soup did not reach your satisfaction. Constructive feedback is essential for us to make continuous improvements to the way we deliver exceptional experiences to our guests. Super, thank you for sharing with us your valuable comments so that we could review it with our team. Caprice Assistant Manager Victor Chan

    Report
19. SL

    ShuyingLI

    1 review

    5.0

    1 review

    Dined on January 6, 2023

    overall5food5service5ambience5

    food is good but a little bit salty love the environment and services

    Four Seasons Hong Kong - CapriceResponded on January 8, 2023Dear ShuyingLI, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. We are delighted to learn that your dining experience with us was enjoyable.Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. ShuyingLI, thank you again for choosing Caprice.We appreciate your support greatly and we look forward to welcoming you back again very soon! Caprice Assistant Manager Victor Chan

    Report
20. BL

    BenL

    1 review

    5.0

    1 review

    Dined on January 4, 2023

    overall5food5service5ambience5

    Caprice is certainly one of the best restaurants in Hong Kong. The service, the food, the setting is always top notch. I really like that they are personable to you whether you visit once a year or once a week they will always treat you like a valued customer.

    Four Seasons Hong Kong - CapriceResponded on January 5, 2023Dear BenL, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. We are delighted to learn that your dining experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. BenL, thank you again for choosing Caprice. We appreciate your support greatly and we look forward to welcoming you back again very soon! Caprice Assistant Manager Victor Chan

    Report
21. OT

    OpenTable Diner

    Hong Kong Islan

    1 review

    5.0

    1 review

    Dined on December 30, 2022

    overall5food5service5ambience5

    It's a very delightful evening without great food and hospitality. The staff were nice, polite and thoughtful. Everything you could expect for a great celebration dinner!

    Four Seasons Hong Kong - CapriceResponded on January 5, 2023Dear valued guest, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. We are delighted to learn that your dining experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Caprice. We appreciate your support greatly and we look forward to welcoming you back again very soon! Caprice Assistant Manager Victor Chan

    Report
22. CV

    CookingV

    1 review

    4.0

    1 review

    Dined on December 28, 2022

    overall4food2service5ambience4

    There is small bone in the crab meat. I am so disappointed about this. The staff are very good.

    Four Seasons Hong Kong - CapriceResponded on January 4, 2023Dear CookingV, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. However, I am sorry to learn that the King Crab appetizer have a small piece of bone or shell in it. Constructive feedback is essential for us to make continuous improvements to the way we deliver exceptional experiences to our guests. CookingV, thank you for sharing with us your valuable comments so that we could review it with our team. Caprice Assistant Manager Victor Chan

    Report
23. JC

    JuliaC

    1 review

    3.0

    1 review

    Dined on December 27, 2022

    overall3food4service2ambience1

    Worst 3 star experience, only non-disappointing part is the food, which is only not disappointing and not amazing

    Four Seasons Hong Kong - CapriceResponded on December 28, 2022Dear JuliaC, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. However, I am sorry to learn that the dinner experience did not reach your satisfaction. Constructive feedback is essential for us to make continuous improvements to the way we deliver exceptional experiences to our guests. JuliaC, thank you for sharing with us your valuable comments so that we could review it with our team. Caprice Assistant Manager Victor Chan

    Report
24. a

    allanc

    1 review

    5.0

    1 review

    Dined on December 22, 2022

    overall5food5service5ambience5

    Just one word SUPER. But is the priciest meal I ever had, I can only afford to dream once a year.

    Four Seasons Hong Kong - CapriceResponded on December 24, 2022Dear allanc, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. We are delighted to learn that your dining experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Allanc, thank you again for choosing Caprice. We appreciate your support greatly and we look forward to welcoming you back again very soon! Caprice Assistant Manager Victor Chan

    Report
25. P

    Patcy

    1 review

    5.0

    1 review

    Dined on December 22, 2022

    overall5food5service5ambience5

    Caprice offers a wide selection of wine and cheese, while staff members are professional and informative enough to guide you through.

    Four Seasons Hong Kong - CapriceResponded on December 24, 2022Dear Patcy, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. We are delighted to learn that your dining experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Patcy, thank you again for choosing Caprice. We appreciate your support greatly and we look forward to welcoming you back again very soon! Caprice Assistant Manager Victor Chan

    Report
26. PO

    POLEE

    1 review

    5.0

    1 review

    Dined on December 21, 2022

    overall5food5service5ambience5

    Excellent service, nice staff, we enjoyed the dinner so much

    Four Seasons Hong Kong - CapriceResponded on December 23, 2022Dear POLEE, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. We are delighted to learn that your dining experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. POLEE, thank you again for choosing Caprice. We appreciate your support greatly and we look forward to welcoming you back again very soon! Caprice Assistant Manager Victor Chan

    Report
27. C

    Carina

    1 review

    5.0

    1 review

    Dined on December 20, 2022

    overall5food5service5ambience5

    Excellent experience. All are perfect from the time you enter the restaurant till you leave

    Four Seasons Hong Kong - CapriceResponded on December 22, 2022Dear Carina, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. We are delighted to learn that your dining experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Carina, thank you again for choosing Caprice. We appreciate your support greatly and we look forward to welcoming you back again very soon! Caprice Assistant Manager Victor Chan

    Report
28. OT

    OpenTable Diner

    Hong Kong Islan

    1 review

    5.0

    1 review

    Dined on December 18, 2022

    overall5food5service5ambience5

    Nice restaurant

    Report
29. YK

    YvonneK

    1 review

    4.0

    1 review

    Dined on December 17, 2022

    overall4food4service5ambience5

    Overall is good, if A La Cart menu is a for lunch will be much better. Will visit again

    Four Seasons Hong Kong - CapriceResponded on December 18, 2022Dear YvonneK, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. We are delighted to learn that your dining experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. YvonneK, thank you again for choosing Caprice. We appreciate your support greatly and we look forward to welcoming you back again very soon! Caprice Assistant Manager Victor Chan

    Report
30. AW

    AlexisW

    1 review

    3.0

    1 review

    Dined on December 15, 2022

    overall3food1service5ambience4

    The service is excellent, thank you so much. Tho we don't enjoy the food. I wonder if dinner tastes better.

    Four Seasons Hong Kong - CapriceResponded on December 16, 2022Dear AlexisW, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. However, I am sorry to learn that the food during lunch did not reach your satisfaction. Constructive feedback is essential for us to make continuous improvements to the way we deliver exceptional experiences to our guests. AlexisW, thank you for sharing with us your valuable comments so that we could review it with our team. Caprice Assistant Manager Victor Chan

    Report
31. SM

    SMcC

    Hong Kong Islan

    1 review

    4.0

    1 review

    Dined on December 8, 2022

    overall4food5service5ambience5

    I order 5-course lunch set and had lamb. Taste / presentation are impeccable but can't believe the portion is so small. Would appreciate at least have two blocks of meat. Not of anyone's fault, but our back was another table of 5-6 ladies and one might have problem in hearing. She was loud nearly the whole lunch, quite annoying. Big applaud to the sommelier, as he is always reliable and provide great recommendations suiting us. May try dinner next time and hope the ambiance will be more romantic.

    Four Seasons Hong Kong - CapriceResponded on December 10, 2022Dear SMcC, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. However, I am sorry to learn that the lunch food portion and ambiance did not reach your satisfaction. Constructive feedback is essential for us to make continuous improvements to the way we deliver exceptional experiences to our guests. SMcC, thank you for sharing with us your valuable comments so that we could review it with our team. Caprice Assistant Manager Victor Chan

    Report
32. A

    Alex

    1 review

    3.0

    1 review

    Dined on December 3, 2022

    overall3food5service1ambience3

    The food was outstanding and I commend the chef and the kitchen staff for their execution. However, the service overall was a miss and put a damper to an overall great meal. The wait time between the first and the second course was very long, whereby our neighboring diners which were seated 45 minutes after we began our dinner service ended up finishing their meal before us. The table was not kept clean after each course. Service was also not personable as the wait staff forgot their promise to help my wife and I with taking some pictures to commemerate our anniversary. Although the quality of the food was good, I unfortunately will not recommend the restaurant to my friends and business associates given the price vs. relative value that I can obtain from similar establishments in the city.

    Four Seasons Hong Kong - CapriceResponded on December 6, 2022Dear Alex, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. However, I am sorry to learn that the dinner service and food waiting time did not reach your satisfaction. Constructive feedback is essential for us to make continuous improvements to the way we deliver exceptional experiences to our guests. Alex, thank you for sharing with us your valuable comments so that we could review it with our team. Caprice Assistant Manager Ray Kwun

    Report
33. FL

    FloraL

    1 review

    3.0

    1 review

    Dined on November 23, 2022

    overall3food3service5ambience4

    1. Because it's open kitchen there is some cooking smell in the dinning room which we feel not comfortable with it 2. Food is fair but not as extra original

    Four Seasons Hong Kong - CapriceResponded on November 24, 2022Dear FloraL, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. However, I am sorry to learn that the ambiance did not reach your satisfaction. Constructive feedback is essential for us to make continuous improvements to the way we deliver exceptional experiences to our guests. FloraL, thank you for sharing with us your valuable comments so that we could review it with our team. Caprice Assistant Manager Victor Chan

    Report
34. KC

    KennethC

    1 review

    5.0

    1 review

    Dined on November 18, 2022

    overall5food5service5ambience5

    Excellent service. Me and my wife had a great anniversary day. We had experienced an outstanding wine pairing and learned some knowledge of wine.

    Four Seasons Hong Kong - CapriceResponded on November 20, 2022Dear KennethC, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. We are delighted to learn that your dining experience with us was enjoyable.Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. KennethC, thank you again for choosing Caprice. We appreciate your support greatly and we look forward to welcoming you back again very soon! Caprice Assistant Manager Victor Chan

    Report
35. LL

    LLsgjc

    1 review

    3.0

    1 review

    Dined on November 17, 2022

    overall3food5service2ambience5

    My booking was 13:15. It gave me an impression that it was quite rush to finish the lunch. It'd much better to arrive earlier to enjoy the lunch.

    Four Seasons Hong Kong - CapriceResponded on December 2, 2022Dear LLsgjc, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. However, I am sorry to learn that the lunch service and ambiance did not reach your satisfaction. Constructive feedback is essential for us to make continuous improvements to the way we deliver exceptional experiences to our guests. LLsgjc, thank you for sharing with us your valuable comments so that we could review it with our team. Caprice Assistant Manager Victor Chan

    Report
36. WC

    WongCK

    1 review

    5.0

    1 review

    Dined on November 13, 2022

    overall5food5service5ambience5

    Excellent food and services for anniversary, celebration, date, BD, etc

    Four Seasons Hong Kong - CapriceResponded on November 15, 2022Dear WongCK, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. We are delighted to learn that your dining experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. WongCK, thank you again for choosing Caprice. We appreciate your support greatly and we look forward to welcoming you back again very soon! Caprice Assistant Manager Victor Chan

    Report
37. K

    Kennyy

    1 review

    4.0

    1 review

    Dined on November 10, 2022

    overall4food4service4ambience4

    For a romantic evening with traditional western style fine dining in a beautiful venue, it is very hard to find somewhere nicer than caprice in the four seasons hotel.

    Four Seasons Hong Kong - CapriceResponded on November 13, 2022Dear Kennyy, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. We are delighted to learn that your dining experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Kennyy, thank you again for choosing Caprice. We appreciate your support greatly and we look forward to welcoming you back again very soon! Caprice Assistant Manager Victor Chan

    Report
38. OT

    OpenTable Diner

    Hong Kong Islan

    1 review

    5.0

    1 review

    Dined on November 9, 2022

    overall5food5service5ambience5

    Very good 🌹

    Report
39. A

    Ayuen

    1 review

    5.0

    1 review

    Dined on November 4, 2022

    overall5food5service5ambience5

    Food and wine recommendations were both excellent. Services were top-notch - attentive and professional yet not to formal or imposing. Very enjoyable dining experience. One of my best dinners, if not the best, that I can recall.

    Four Seasons Hong Kong - CapriceResponded on November 13, 2022Dear Ayuen, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. We are delighted to learn that your dining experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Ayuen, thank you again for choosing Caprice. We appreciate your support greatly and we look forward to welcoming you back again very soon! Caprice Assistant Manager Victor Chan

    Report
40. ET

    EricaT

    1 review

    4.0

    1 review

    Dined on November 1, 2022

    overall4food5service4ambience5

    After the bread, some crumbs were left on the table but no waiter cared about this.

    Four Seasons Hong Kong - CapriceResponded on November 2, 2022Dear EricaT, Thank you for taking the time to share your feedback with us following your recent visit to Caprice. However, I am sorry to learn that the service attentiveness did not reach your satisfaction. Constructive feedback is essential for us to make continuous improvements to the way we deliver exceptional experiences to our guests. EricaT, yhank you for sharing with us your valuable comments so that we could review it with our team. Caprice Assistant Manager Victor Chan

    Report