Four Seasons Hong Kong - The Lounge

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1. ES

   ElizabethS

   Hong Kong Islan

   2 reviews

   5.0

   2 reviews

   Dined on May 22, 2023

   overall5food5service4ambience5

   The experience has been consistently good. The service was over all excellent, except for two snags: we asked for toothpicks that never came, and our table was laid slightly "off" when the server got our orders mixed up, so that my friend got cutlery that should have been mine, and I didn't get a soup spoon for my soup. My these are minor details. My friend and I both enjoyed the meal very much. I am increasingly booking the Lounge for meeting with friends, and have recommended it to others as well. Well done.
   

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2. EL

   ElamL

   1 review

   5.0

   1 review

   Dined on May 9, 2023

   overall5food5service5ambience5

   Very good experience here. We visited regularly years ago before leaving hk. Coming back this time, the service is still excellent as usual. Options for dishes becomes more and more wider including Asian foods. We are not Alcohol fans would be great if there’s more options for non alcoholic drinks. Lovely! Kid loves the banana split
   

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3. SL

   ShermanL

   1 review

   4.0

   1 review

   Dined on May 6, 2023

   overall4food4service4ambience4

   Good environment and service. Would suggest to add more salt snacks for the afternoon tea set ..
   

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4. S

   Soohyun

   New York Area

   1 review

   4.0

   1 review

   Dined on May 2, 2023

   overall4food4service4ambience4

   It was quite and good service. View could be much better if it was located higher
   

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5. H

   Hhhhhhhs

   1 review

   4.0

   1 review

   Dined on April 21, 2023

   overall4food5service4ambience5

   Good restaurant for meeting, quiet and simple menus. Evening booking is alway full, needed to book earlier.
   

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6. ES

   ElizabethS

   Hong Kong Islan

   2 reviews

   1.0

   2 reviews

   Dined on April 21, 2023

   overall1food1service1ambience1

   I really enjoyed the lunch with my old friend. The atmosphere was relaxing enough that we could carry on talking and talking! All the waiting staff were extremely solicitous without being overwhelming. Loved the dessert.
   

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7. C

   Coco

   Hong Kong Islan

   2 reviews

   5.0

   2 reviews

   Dined on April 12, 2023

   overall5food5service5ambience5

   The sweet desserts were particularly pretty with different forms, colors, and texture - very thoughtful, and not too sweet for most of them - which I liked! Service was good as the waitress was there to explain to us right after we sat down on the afternoon tea menu and did help to refill the hot water from time to time.
   

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8. MR

   MaartenR

   San Diego

   1 review

   5.0

   1 review

   Dined on April 10, 2023

   overall5food5service5ambience5

   The staff was so attentive, excellent service. We also enjoyed the food. The staff somehow knew it was my husband's birthday and pit a candle on his piece of cake without me asking!
   

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9. KP

   KimmyP

   Sydney

   1 review

   3.0

   1 review

   Dined on April 10, 2023

   overall3food3service4ambience4

   Service is good but the restaurant have smell….food is average and not worth for the price.
   

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10. C

    Climbd50565

    Hong Kong Islan

    1 review

    3.0

    1 review

    Dined on April 8, 2023

    overall3food2service5ambience5

    各樣食物味道及賣相有改善空間，例如：酥皮比較乾硬，不夠鬆化脆口；小雞馬卡龍的五官造型都會化開；但員工服務很好，環境也不錯。
    

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11. DD

    DanielaD

    Hong Kong Islan

    1 review

    3.0

    1 review

    Dined on March 24, 2023

    overall3food3service3ambience3

    Despite having a booking there the first table I was proposed was a very bad accommodation in a poorly decorated corner next to entrance. They accommodate better in a better location after I insisted.
    

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12. MR

    MRST

    Hong Kong Islan

    1 review

    5.0

    1 review

    Dined on March 24, 2023

    overall5food5service5ambience5

    As usual was a pleasant experience at the four seasons. No surprise there.
    

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13. s

    sandra

    Hong Kong Islan

    2 reviews

    4.0

    2 reviews

    Dined on March 6, 2023

    overall4food4service4ambience4

    food is fine, and the tea is nice, the environment is beautiful, still a bit noisy, but it's acceptable. Staff are very nice and they try their best to serve.Overall it's a good experience.
    

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14. OT

    OpenTable Diner

    Vancouver

    1 review

    4.0

    1 review

    Dined on February 17, 2023

    overall4food3service5ambience3

    是次嘗試了下午茶，食物質素尚可。 款式普通，甜點較多，鬆餅較為出色。 飲品甘菊茶有點太酸，點完有點後悔感覺。 服務態度一流，男性員工親切有禮。 綜合多位朋友意見，下午茶餐點未見太吸引，款式可嘗試多啲。 主要是因為四季酒店名氣而來一試。
    

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15. DC

    DonaldC

    Hong Kong Islan

    1 review

    4.0

    1 review

    Dined on February 17, 2023

    overall4food5service5ambience4

    Great food and service. Tho minor affected by other misconduct dinner.
    

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16. OT

    OpenTable Diner

    Hong Kong Islan

    1 review

    5.0

    1 review

    Dined on January 30, 2023

    overall5food4service4ambience3

    Birthday high tea from Shiseido Great service from Gary our waiter who did a wonderful job serving us and even helped take photos of our special occasion
    

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17. KK

    KKLxx

    Hong Kong Islan

    1 review

    4.0

    1 review

    Dined on January 14, 2023

    overall4food4service4ambience4

    值得一讚,因為朋友未到齊,而我們會叫兩份tea set, waiter可先安排我們先上餐飲,待朋友來到才上食物,細心!
    

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18. OT

    OpenTable Diner

    Hong Kong Islan

    2 reviews

    5.0

    2 reviews

    Dined on January 11, 2023

    overall5food5service5ambience5

    Service quality is very good
    

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19. A

    Annay

    London

    2 reviews

    5.0

    2 reviews

    Dined on January 4, 2023

    overall5food4service5ambience4

    Went for lunch and ordered two sets - the food was great and I had an enjoyable experience!
    

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20. A

    Angela

    Hong Kong Islan

    1 review

    5.0

    1 review

    Dined on January 3, 2023

    overall5food5service5ambience5

    very good place for friends chatting and good food, good services. Thank you!
    

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21. YU

    YUES

    Hong Kong Islan

    1 review

    4.0

    1 review

    Dined on December 28, 2022

    overall4food4service5ambience4

    Ambience and food make me relaxed and happy. I will recommend to friends and will come again.
    

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22. SC

    StephenChan

    Hong Kong Islan

    1 review

    5.0

    1 review

    Dined on December 18, 2022

    overall5food5service5ambience5

    Service is professional and nice , environment is comfortable but less Xmas decoration if compared to the past. All staff are very polite and nice and that’s why I have booked to go again with family members only on Boxing Day
    

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23. OT

    OpenTable Diner

    Hong Kong Islan

    1 review

    4.0

    1 review

    Dined on December 2, 2022

    overall4food3service5ambience4

    It’s just a normal mother and daughter time high tea. Overall the experience is good.
    

    Four Seasons Hong Kong - The LoungeResponded on December 4, 2022Dear Anonymous, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing The Lounge. We appreciate your support greatly and we look forward to welcoming you back again very soon! The Lounge Senior Assistant Manager Ashley Chan
    

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24. O

    Oooo

    Hong Kong Islan

    1 review

    5.0

    1 review

    Dined on November 27, 2022

    overall5food5service5ambience5

    The lounge has already have Christmas decoration when we dine in there, the cozy and festive atmosphere made it a nice place for friends’ gathering and chit-chat during weekends.
    

    Four Seasons Hong Kong - The LoungeResponded on November 29, 2022Dear Oooo, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing The Lounge. We appreciate your support greatly and we look forward to welcoming you back again very soon! The Lounge Senior Assistant Manager Ashley Chan
    

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25. C

    Carmenc

    Hong Kong Islan

    1 review

    4.0

    1 review

    Dined on November 23, 2022

    overall4food5service5ambience5

    good ambience for business meetings. Service is excellent
    

    Four Seasons Hong Kong - The LoungeResponded on December 4, 2022Dear Carmen, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing The Lounge. We appreciate your support greatly and we look forward to welcoming you back again very soon! The Lounge Senior Assistant Manager Ashley Chan
    

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26. MM

    MollyM

    Hong Kong Islan

    1 review

    4.0

    1 review

    Dined on November 22, 2022

    overall4food4service5ambience4

    Overall is a good place to gathering with friends. But this time I bring my family to come, have to say the food is good but service is awesome, my niece is still a baby but the staffs are helpful and always take good care for the details (such like how to place the tableware, food etc.) Will come again and thank you so much for the patience.
    

    Four Seasons Hong Kong - The LoungeResponded on November 27, 2022Dear Molly, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing The Lounge. We appreciate your support greatly and we look forward to welcoming you back again very soon! The Lounge Senior Assistant Manager Ashley Chan
    

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27. L

    Ling

    Hong Kong Islan

    1 review

    4.0

    1 review

    Dined on November 21, 2022

    overall4food4service5ambience4

    Waiter and waitress are nice, food were good, environment was good too!
    

    Four Seasons Hong Kong - The LoungeResponded on November 22, 2022Dear Ling, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing The Lounge. We appreciate your support greatly and we look forward to welcoming you back again very soon! Senior The Lounge and Gallery Manager Candy Lam
    

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28. OT

    OpenTable Diner

    Hong Kong Islan

    1 review

    4.0

    1 review

    Dined on November 19, 2022

    overall4food4service5ambience4

    Afternoon tea set🤭
    

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29. AL

    AmyL

    Hong Kong Islan

    1 review

    4.0

    1 review

    Dined on October 28, 2022

    overall4food4service4ambience5

    Our next table customer talked a bit loud.
    

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30. C

    Caca

    Hong Kong Islan

    1 review

    3.0

    1 review

    Dined on October 21, 2022

    overall3food3service3ambience2

    Good ambiance for business lunch not for family gathering. The food quality can improve. The 沙薑雞is too salty. Only recommendation is the apple tart. Not really value for money. Service is attentive.
    

    Four Seasons Hong Kong - The LoungeResponded on October 23, 2022Dear Caca, I am sorry to learn that we have disappointed you the food did not reach your satisfaction. Constructive feedback is essential for us to make continuous improvements to the way we deliver exceptional experiences to our guests. Thank you for sharing with us your valuable comments and we look forward to welcoming you back again very soon! The Lounge Senior Assistant Manager Ashley Chan
    

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31. NN

    NicNic

    Hong Kong Islan

    1 review

    5.0

    1 review

    Dined on October 19, 2022

    overall5food4service4ambience4

    Great place for business meeting. nice environment!
    

    Four Seasons Hong Kong - The LoungeResponded on October 23, 2022Dear Nic Nic, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing The Lounge. We appreciate your support greatly and we look forward to welcoming you back again very soon! The Lounge Senior Assistant Manager Ashley Chan
    

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32. JL

    JLPL

    Hong Kong Islan

    1 review

    4.0

    1 review

    Dined on October 9, 2022

    overall4food3service5ambience3

    The food items on the afternoon tea set tray are not my cup of tea.
    

    Four Seasons Hong Kong - The LoungeResponded on October 11, 2022Dear JLPL, We are delighted to learn that your dining experience with us was enjoyable. However, I am sorry to learn that we have disappointed you the food did not reach your satisfaction. Constructive feedback is essential for us to make continuous improvements to the way we deliver exceptional experiences to our guests. Thank you for sharing with us your valuable comments and we look forward to welcoming you back again very soon! Senior The Lounge Assistant Manager Ashley Chan
    

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33. DL

    DehliaL

    Hong Kong Islan

    1 review

    4.0

    1 review

    Dined on October 6, 2022

    overall4food3service4ambience4

    We have requested another table at the corner and the waitress said it has been reserved for someone but the table is available until we left
    

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34. CC

    CanC

    Hong Kong Islan

    1 review

    5.0

    1 review

    Dined on October 3, 2022

    overall5food5service5ambience5

    Good place for relaxing! Good taste of the food specially scones of the afternoon tea set. I will visit again later 😍
    

    Four Seasons Hong Kong - The LoungeResponded on October 5, 2022Dear Can, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing The Lounge. We appreciate your support greatly and we look forward to welcoming you back again very soon! Senior The Lounge Assistant Manager Ashley Chan
    

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35. RT

    RachelT

    Hong Kong Islan

    1 review

    5.0

    1 review

    Dined on September 22, 2022

    overall5food5service5ambience5

    Nice environment and excellent services. September tea set, my friend and I deeply appreciated and highly recommended.
    

    Four Seasons Hong Kong - The LoungeResponded on September 24, 2022Dear Rachel, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing The Lounge. We appreciate your support greatly and we look forward to welcoming you back again very soon! Senior The Lounge Assistant Manager Ashley Chan
    

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36. y

    ywww

    Hong Kong Islan

    1 review

    5.0

    1 review

    Dined on September 15, 2022

    overall5food4service5ambience5

    Excellent service, very nice staffs very good atmosphere
    

    Four Seasons Hong Kong - The LoungeResponded on September 16, 2022Dear ywww, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing The Lounge. We appreciate your support greatly and we look forward to welcoming you back again very soon! Senior The Lounge and Gallery Manager Candy Lam
    

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37. OT

    OpenTable Diner

    Hong Kong Islan

    1 review

    5.0

    1 review

    Dined on September 10, 2022

    overall5food4service5ambience4

    Good experience and fine dining
    

    Four Seasons Hong Kong - The LoungeResponded on September 16, 2022Dear Wong, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing The Lounge. We appreciate your support greatly and we look forward to welcoming you back again very soon! Senior The Lounge and Gallery Manager Candy Lam
    

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38. YC

    YvonneC

    Hong Kong Islan

    1 review

    5.0

    1 review

    Dined on September 10, 2022

    overall5food5service5ambience5

    Nice service and kids are happy for the occasion with excellent food!
    

    Four Seasons Hong Kong - The LoungeResponded on September 16, 2022Dear Yvonne, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing The Lounge. We appreciate your support greatly and we look forward to welcoming you back again very soon! Senior The Lounge and Gallery Manager Candy Lam
    

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39. A

    Akemi

    Hong Kong Islan

    1 review

    5.0

    1 review

    Dined on September 9, 2022

    overall5food5service5ambience5

    Excellent service Fabulous and comfortable environment Delicious tea set It was an enjoyable afternoon
    

    Four Seasons Hong Kong - The LoungeResponded on September 16, 2022Dear Akemi, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing The Lounge. We appreciate your support greatly and we look forward to welcoming you back again very soon! Senior The Lounge and Gallery Manager Candy Lam
    

    Report
40. OT

    OpenTable Diner

    Hong Kong Islan

    2 reviews

    5.0

    2 reviews

    Dined on August 22, 2022

    overall5food5service5ambience5

    Staff service quality is very good
    

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