Gyu-Kaku - Cambridge, MA
Traditionally called Yakiniku, this Japanese barbecue spot is known for their delicious, fresh (never frozen), high-quality meats!
Enjoy an ice cold beer as you grill your own meat. Happy Hours offer the best deals on food and drinks, so be sure to wind down and get the night started right with us.
outstanding experience for people who have never had Japanese style yakiniku food.
The food and service are great. Reasonable priced. The problem is the recently "changed management" -their words-. Let's say you are going to patronize the restaurant with two people and you arrived on time but your partner not. They don't let you sit and I don't know what they are thinking. Maybe I will lay down to two seats just for fun and therefore I am making up I am expecting another person? So irrespectful.
Service was just ok
Fire alarm went off, didn’t want to eat anymore.
Waiter's service level was poor
forgot to bring beer and wait for 20 min then served not cold and without foam
forgot to bring yakiniku and ramen for 20-30min
ramen was not hot
every time I like the food！
last time the beer is not cold enough
We tried summer menu and were little disappointed. Recommend gyu sushi and avoid roast beef gyu-don.
One of my favorite Korean BBQ places in Boston! The prices and portions are outstanding. Will be returning.
Good dinner, service a little bit slow, but always a good idea!
We had a bad start with the hostess, Sandra, telling us that she will seat us only if we finish our food within an hour, because she had to deal with too many reservations after us. It was shocking that I was told to hurry up with my dinner, because my reservation inconveniencing the hostess. It gave us a really bad feeling from the start, we had to call the manager to discuss such unwelcoming message and tone of the hostess. The manager tried her best to accommodate us, smooth our experience and gave us a discount. However, the personnel’s attitude towards guests, which is usually the main source of income for restaurants, is very important. Also, it is important to remember it is not the guests’ problem if the restaurant took too many reservations. Unfortunately, it tarnished the restaurant’s reputation and hospitality.
Nice all you can eat place for bbq. The service is excellent but a bit expensive based on 3 different levels of food offered. Good overall values.
Amazing, I went here for my birthday and I had a great time.
I love this place. This is a wonderful dinner. The food is great, I love the beef tongue with scallion sauce the most. It's always a good place to go if you want to have a piece of Lady M. Service is good, make me happy all the time.
Food is amazing and the drink selection is ample. Had a 8:30pm reservation and was sat at 9:00pm.
Friendly but poor service, mayonnaise in place of nearly every sauce expected, dirty and smelly--badly ventilated for cooking tables. Lots of better meals to be had nearby.
Great place to eat. I went there on a Monday night and it wasn't too busy. Great service and the food was delicious. I would go again!
Good service. A lot of variety. Fun casual environment
It was the second time, I had people in town and I wanted to show them this place. Sadly on the middle of our dinner the grill stopped working and we couldn’t cook the meat that was already there. They took the other meat and cooked for us but it took the whole experience away. Even more sad we couldn’t cook our desert!! I paid for something that I didn’t receive
Should never have offered a 9pm reservation. I brought my boss for his birthday and we were seated on time had drinks by 920. At 930 we were told the kitchen was closing and that we wouldn't be able to order certain desserts or more food. They forgot a rice dish and I had to fight tooth and nail to get it, this was at 933pm three minutes after the kitchen closed. Then we wanted a refill on drinks and were told no. I had to argue another 15 minutes to get more beer with my food. I would have made sure to order more had I known that the cutoff for drinks was at the same time the kitchen closed. Still love the restaurant and the food I will just never arrive after 830 in the future.
We love the food here which is why we go there but each time I am disappointed by the service. Not the waiters. They are friendly and accommodating, but even with a reservation we had to wait. Most recently 10minutes but last time we waited close to 40min. Had we not invested that time waiting, and it was up to me, I would have gone. Why take a reservation if you are not going to honor it? We weren't even late. They just overbooked themselves. They were so busy, they ignored us with no apology or anything afterwards. I wouldn't have gone back if it wasn't for the people I was with who wanted to try the food. Although seated relatively early this time (less than 10min, this with reservation), it wasn't pleasant. We were seated in-between two large groups. It was very noisy as the place was packed. The food, however, was good. Very tender meat, well seasoned. Our waiter was very friendly but hard to catch if you needed something (it was a busy night). But beside the waiting, my gripe is with the cleanliness of the place. I know they were busy but the floor was gross and the bathroom was worse. Nobody bothered to keep the place clean. The food was great, but I am done with the Cambridge chain of this restaurant.
Waiter tried to guilt us into higher tip amount by asking what he did wrong because the tip was only $20 . im not rich man i just spent $60 on a meal per person
This is a chain that I really love and enjoy. This is probably the most poorly run location in the chain. When you spend 100+ for lunch I expect things like sitting down to a clean table and be presented with clean utensils. This doesn't always happen here. Our latest visit the tons at the table were dirty, the table was sticky, the soy containers were sticky with hairy gunk, and the bathroom looked like it hadn't been cleaned in weeks. The service is always mediocre at this location. Yesterday it was beyond bad. Slow and inattentive the first course took over 20 minutes to be presented. This wouldn't be a big deal if it weren't for the fact they give you 90 minutes after your first order before they boot you out. It made for an oddly paced and not relaxing meal.
If you like this style of food, it is one of the only spots to get the real deal in Boston. When it comes to service and cleanliness, you will have to manage your expectations.
Tasty food and good value.
Slow service and missing several items to remind them for several times.
Fantastic fun! Great food experience and perfect for conversation-starting.
I’ve been here multiple times with friends and loved it since day 1. The other night was the first time bringing my parents and before we even finish eating we were talking about the next time we were going to come. The food and service is always perfect, it’s in a great location just outside the city. There’s literally nothing bad to say!
Quality food, wonderful service, will definitely come back again
Ac was off
The place was understaffed when we went and our orders kept getting messed up. Otherwise the food was up to the typical Gyu-Kaku taste and quality. I would recommend going to the Brookline location if possible, but if you need to get you Japanese BBQ fix, then Cambridge will suffice.
AC was broken so was really hot (the waiter also excused that it is hot because they are a grilling place). Waited 15 minutes even though we have a reservation.
A little expensive to be honest, but the service was amazing
This was my second time going to Gyu-Kaku and I opted for Supreme AYCE for 90 minutes as I did the first time. Food was great as the first time, but we never got our Asian waitress's name nor did we get cooking instructions except for the first two plates. However, after eating for about an hour we were getting pretty full and considered getting desserts. When we expressed this to our waitress, she said it is our last call to place orders and that we can order desserts now and she can bring them later when we want them. I didn't make a fuss at the time because I did think we should stop eating; however, it definitely left a sour taste in my mouth, because we were seated exactly an hour ago when this had happened and we still had at least half an hour to place more orders (since the offer states 90 minutes from when the first order is placed). I mean, maybe I was eating a lot, but I paid a good sum for the offer, and she should have respected that regardless of how much I was eating.
Birthday event. We always come for something.
We had two of our five guests get violently ill following our dinner. The place was filthy dirty and everything was sticky and a mess.
Been here a few times in the past with friends but I introduced it for the first time with a close friend of mine and he fell in love with the place. Honestly, this restaurant has got me hooked, the food is A-Class and the atmosphere is on par. Will definitely be a repeating customer.
It's okay. The food is fine, i think it's a little overpriced for what you get.
We used to go to the ones in California all the time. Glad to see the Cambridge location is good, too.
Selection and price value was worth it. Food was very tasty.
Favorite for beef barbeque!