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Gyu-Kaku - Manhattan - Amsterdam Ave., New York, NY

Gyu-Kaku - Manhattan - Amsterdam Ave.

4.3
4.3
330 Reviews
$30 and under
Japanese
Founded in Tokyo in 1996, Gyu-Kaku has become the world’s #1 Japanese BBQ brand! Thanks to our devoted fans we have reached over 700 locations worldwide. Each day, hundreds of thousands of people gather around the table-top smokeless grill, a centerpiece of our dining concept, enjoying selections of premium meats, just off the grill, and other freshly prepared foods from our kitchens, inspiring laughter, conversation, and a magical dining experience.

Our authentic yakiniku (grilled barbeque) dining experience crowns you the chef. Share a variety of delicious appetizers and premium cooked meats over a flaming grill, paired with Japanese sake, frosty cold beers, or other alcoholic and non-alcoholic options of your choice. We're the perfect spot to enjoy time with friends and family, organize an office party, or to spend quality time with your significant other!

Before you go, don't forget to taste our best-seller Harami Skirt Steak or Prime Kalbi Short Rib among other must-try dishes!

Make a reservation

2 people

9:30 PM


Booked 19 times today
Experiences are available.

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm Happy Hour Daily 11:00 am–5:00 pm
  • Phone number
    (646) 850-2989
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
Gift card

Gift card

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Experiences

  • Persona 5 Tactica x Collab Keychain Giveaway

    Nov 17 - Dec 17, 2023
    Support the Rebel Corps across the United States with the Persona 5 Tactica x Gyu-Kaku Japanese BBQ collaboration. Satisfy your barbeque cravings in a completely decked-out experience, including themed décor, drinks, and an exclusive keychain giveaway. Let us know which drink ignites your heart! Only available from Friday, 11/17/23 through Sunday,12/17/23, while supplies last. How to enter the giveaway: 1. Purchase a Persona 5 Tactica drink *prices may vary 2. Post the photo to (1) social platform along with the hashtags #Persona5Tactica and #GyuKaku 3. Show your post to a staff member to receive a random keychain! Minimum purchase of $30 and Persona 5 Tactica drink is required. Collect all five keychains! Available at select locations.

What 330 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.4Food
  • 4Service
  • 4Ambience
  • 4.1Value

NoiseModerate

330 Reviews
  1. VinnetteB

    New York Area

    1 review

    4.0

    1 review

    Dined 6 days ago

    overall4food4service4ambience4
    Very enjoyable experience no complaints. We got a lot of food for what we paid

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  2. Anonymous

    New York Area

    52 reviews

    vip
    1.0

    52 reviews

    Dined on November 17, 2023

    overall1food2service1ambience1
    Terrible experience! Servers were completely unfriendly, sour, and downright rude from the beginning to the end. At the end they even kicked us for no apparent reason: nobody was waiting to be seated and there were plenty of empty tables available. They did not have the special lunch menu (which they have always had, and other locations of the same restaurant still do), they only had one beer serving and they lied about it (each person gave a totally different explanation for this fact). The place (this particular location) is to be avoided at all cost.

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  3. MzVicious

    New York Area

    2 reviews

    1.0

    2 reviews

    Dined on October 28, 2023

    overall1food3service1ambience1
    I have a food allergy and made it clear the server assured me there was nothing spicy and he served me the spicy kimchi which made me sick did nothing to accommodate me my mouth was swollen he did not acknowledge it then we had ordered the chefs package which comes with dessert he tried to say he gave it to us as a complimentary treat for my troubles he lied to my face first time and last at this location very disappointing not the experience im used to at gyu kaku smh plus the grill was only cooking half way it was just bad all around

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  4. Anonymous

    New York Area

    52 reviews

    vip
    2.0

    52 reviews

    Dined on October 24, 2023

    overall2food2service1ambience1
    Not a good experience: space too noisy, food worse than other times, server less than friendly

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  5. Jeffrey

    New York Area

    9 reviews

    1.0

    9 reviews

    Dined on October 22, 2023

    overall1food1service1ambience1
    Racial profiling at its finest.I have been a long time avid customer at this restaurant chain for many years.Please check my profile. I have come for lunch, breakfast and dinner and for many other occasions. Today was my birthday and I had RSVP for 4 at 4:45pm. I arrived at 4:50 only to see a party of 4 and another guest of 2 already there.I checked in with all members in the venue and was told to wait. They seated the party of 4 then the couple. Purposely waiting till 5pm,they then proceeded to give us a seat. Please note the restaurant was completely empty. When seated I asked is HH still in effect? Was told “No”! I obviously knew the answer but I assume they would accommodate us since they toke over 15 to attend us. We simply walked out the restaurant and sent $300 at Flor De Mayo. I have tons of family and friends who I’ve recommend this venue all over the US and let them know what just happened. I was told wait and see what they would counter in this situation then I will move accordingly. Vert highly disappointing and disgusted.

    3 people found this helpful

  6. OpenTable Diner

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on October 22, 2023

    overall5food5service5ambience5
    Love this spot, it’s my go to spot to take my family. The service and staff are great! Keep doing a great job!!! Food is always on point and definitely get what you pay for and more overall. Great spot!!

    2 people found this helpful

  7. OpenTable Diner

    1 review

    1.0

    1 review

    Dined on October 22, 2023

    overall1food1service1ambience1
    I got racial profiled. Was asked to provide multiple proofs of payment AFTER payment had been confirmed via TAP, phone notification and online bank account (yes, I was asking to show proof via online banking) I highly recommend avoiding this location (if you’re a minority)

    3 people found this helpful

  8. OpenTable Diner

    New York Area

    1 review

    vip
    4.0

    1 review

    Dined on October 9, 2023

    overall4food5service3ambience5
    Great restaurant, I go there all the time but the wait staff are so lethargic and sometimes seem reluctant. Looks like they don’t have much joy in their work.

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  9. Aidan

    New York Area

    7 reviews

    vip
    4.0

    7 reviews

    Dined on October 7, 2023

    overall4food4service5ambience3
    Good for groups, service is good but the hosts are rude.

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  10. Eddd

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on October 5, 2023

    overall5food5service5ambience5
    Good food, fun experience - grill your food to the exact degree of doneness that you like.

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  11. Tudaisey

    New York Area

    50 reviews

    vip
    5.0

    50 reviews

    Dined on September 18, 2023

    overall5food5service5ambience5
    Foods great. Friendly service. Fun cooking your own food. The harami steak is soo good. And the Spring rolls are excellent.

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  12. Nuffsaid

    New York Area

    63 reviews

    vip
    5.0

    63 reviews

    Dined on September 17, 2023

    overall5food5service3ambience3
    Food was good, service was not as good as before

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  13. Osman

    1 review

    3.0

    1 review

    Dined on September 4, 2023

    overall3food4service1ambience2
    The service is slow, and they are not attentive. I had to ask my server twice to get the drinks ordered but had not received. Not accommodating. The food was okay, for the servings were reasonable for the price. We spent spent to $400 for a party of 6.

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  14. OpenTable Diner

    New York Area

    1 review

    2.0

    1 review

    Dined on August 18, 2023

    overall2food4service1ambience3
    We had terrible service. Server was oddly rude and impatient and unkind to my 7 year old who is very polite. Front desk staff was also gruff and not friendly. Felt like cafeteria service.

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  15. josy

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on August 18, 2023

    overall5food5service4ambience4
    Great food, but the service can be a little slow.

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  16. OpenTable Diner

    New York Area

    2 reviews

    3.0

    2 reviews

    Dined on August 12, 2023

    overall3food5service1ambience5
    I lost my ID but I’ve been here before and they allow me to have drinks with a picture of my ID but this time they said no, thats fine because I know it’s my fault for not having it and its law. But the soda machine was down so all they had was TAP water, when i asked to speak to a manager she didn’t even let me explain the situation just spoke over me which was a bit rude. Besides that issue the waiter was very inattentive, seemed like he was hiding so we wouldn’t order more. Very unhappy with this visit.

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  17. OpenTable Diner

    1 review

    1.0

    1 review

    Dined on August 1, 2023

    overall1food1service1ambience1
    I love that restaurant but the last time I visited, the employee who receives customers told me to leave my $2,500 electric board at the front door, which I respectfully said no, it's a place that can easily be stolen from me, it's bad attitude change other employees, I work as a waiter and I know how this system works

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  18. Disappointed

    New York Area

    48 reviews

    vip
    5.0

    48 reviews

    Dined on July 26, 2023

    overall5food5service4ambience4
    What is not to love abour this place. Rhe management is great, rhe food is delicious and it's in rhe neighborhood!

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  19. LisaH

    New York Area

    2 reviews

    1.0

    2 reviews

    Dined on July 26, 2023

    overall1food1service1ambience1
    Horrible customer service. Felt rushed & not valued

    1 person found this helpful

  20. BiranW

    New York Area

    1 review

    4.0

    1 review

    Dined on July 25, 2023

    overall4food4service4ambience4
    Great food, meat looks freshly prepared. Great service.

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  21. Local

    New York Area

    6 reviews

    4.0

    6 reviews

    Dined on July 15, 2023

    overall4food4service4ambience4
    Great to cook your own meats and other items right at the table with a grill in the middle.

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  22. Robb

    San Francisco

    137 reviews

    vip
    4.0

    137 reviews

    Dined on July 5, 2023

    overall4food4service4ambience3
    All of the plates were delicious. Our server, Ruby, and her two assistants were very helpful, warm, friendly, and attentive. The one assistant, Jack, who fortunately showed up just before dessert was ordered, was officious, curt, and very task oriented. When we let him know we were waiting to order green tea ice cream for dessert, he barked back, "No green tea ice cream. Only vanilla!" He finished wiping our table and scurried off. If he had been our server, I would have complained to the management. He really needs some lessons on customer service.

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  23. Anonymous

    New York Area

    52 reviews

    vip
    3.0

    52 reviews

    Dined on June 20, 2023

    overall3food3service1ambience2
    Good was good, place was pleasant and not overly noisy. Service was atrocious, non-attentive, with many items missed, mistakes, etc.

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  24. Cooco

    New York Area

    1 review

    3.0

    1 review

    Dined on June 17, 2023

    overall3food3service3ambience1
    I will not recommend this restaurant to anyone because they are so thirty and Filthy. Dust flying everywhere on the counter, and on the walls . I went there with my boyfriend today. The waiter was nice and food was ok. We had us Prime short ribs, Kobe, beef, wagu beef and pork belly. Meat taste was good and tender. As soon as I saw there are so many dust on the counter, I lost appetite. I will never go back there again!

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  25. Yonnie

    1 review

    2.0

    1 review

    Dined on June 14, 2023

    overall2food4service1ambience3
    Staff was very prejudiced towards guests of color. Lacked patience and did not seem happy to serve a party of color compared to other parties. I felt extremely uncomfortable dining here with my children who also wanted to know why staff were so mean. There was this one guy who became my server after several moments. He was nice. The initial server and manager were not welcoming at all. Food is good but I probably will not enter this space again given I don't think my business was wanted.

    1 person found this helpful

  26. OpenTable Diner

    New York Area

    1 review

    3.0

    1 review

    Dined on June 9, 2023

    overall3food3service3ambience2
    It was a touch loud. The apps were great! The meat for the grill was ok. One was good, one tough & chewy. Shrimp for grill was good.

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  27. Emily

    San Francisco

    7 reviews

    vip
    5.0

    7 reviews

    Dined on June 3, 2023

    overall5food5service5ambience5
    Hands down the best places for groups of 3-6 people. We ordered the meal for 4 and couldn’t finished it was so much food. I love this place!!

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  28. OpenTable Diner

    New York Area

    2 reviews

    vip
    3.0

    2 reviews

    Dined on June 1, 2023

    overall3food4service2ambience2
    The food is always good! But very slow service, very loud bday celebrations, not very clean, no ambiance - feels very different from what Gyu Kaku used to be.

    1 person found this helpful

  29. OpenTable Diner

    New York Area

    1 review

    3.0

    1 review

    Dined on May 22, 2023

    overall3food4service3ambience3
    We were there to celebrate my daughter’s birthday. The grill wasn’t working properly so we had to ask for it to be adjusted several times. After we had eaten most of our food it finally starting cranking and we could tell the difference immediately. All-in-all we had a really nice time. The food is really great!

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  30. Lucky

    New York Area

    6 reviews

    5.0

    6 reviews

    Dined on May 19, 2023

    overall5food5service5ambience5
    As many times as I’ve dined at this restaurant I’ve never been able to catch the happy hour. This time I did and eating there in the early evening/late afternoon, seated at a booth by the window created the perfect ambiance. Gyu Kaku is really my happy place. I will never get tired of eating here.

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  31. OpenTable Diner

    1 review

    2.0

    1 review

    Dined on April 29, 2023

    overall2food2service1ambience3
    We went on a casual Friday night, was a little busy. Main reason for the review is server forgot our order and didn’t admit to it, saying it was on the way. Waited over 40 minutes for the wrong main dish to come out, the appetizers were fine and correct but even when asking for the main dish we were told it was on the way. The main rice dish which normally is served in a bowl after the hot top by the waiter was not done so and we had to do it ourselves while being skipped over when trying to get waiter attention. Overall, just go on non busy days and you should be okay, but management was not helpful on the matter either.

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  32. OpenTable Diner

    New York Area

    2 reviews

    vip
    3.0

    2 reviews

    Dined on April 28, 2023

    overall3food4service5ambience2
    Very dirty floors, bathrooms and tables. Trash allover the floors. Just needs to be cleaned better

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  33. Moseal113

    1 review

    3.0

    1 review

    Dined on April 24, 2023

    overall3food4service2ambience3
    Would have been 4 stars but the service wasn't great. We were a party of 3 and the gratuity was automatically included on the bill. We asked for recommendations and went with the suggested all you can eat $50pp option, which we were informed up front (and it's on the menu) that it's only for 90-minutes. Our table burner went out and we lost time on our 90-minutes when it had to be restarted and heated again before we could cook on it. It took time for the selections we ordered to come out, and while most of the selections did come to the table, not everything requested came out so there was a slight wait for the food to come and I had to ask for missing items. The 3-stars is because the waitress' demeanor was lackluster. And while everything else was fine it was when she came over and told us we had 15-minutes left on our 90-minutes that threw off the mood. There was no finesse, tact or covert way of letting us know that our time was running out. We weren't keeping track ourselves, but it was a Monday night at 830p - there was no rush on the table and we hadn't asked for more food when she made the announcment. I had eaten at another location before, but for happy hour so there was no apparent time limit to be constricted by. We didn't get back the time we had to wait for the burner to reheat since they were keeping track so closely. Our waitress also had to be tracked down a couple of times. I didn't see/hear any other waitstaff tell their tables that their time was almost up, but maybe they didn't order the AYCE option. It just left a bad taste in our mouths unfortunately. We had fun with the experience of cooking our own food. The service was not that great, but when you have an automatic tip you can treat your customers however you want.

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  34. Salasie

    New York Area

    8 reviews

    vip
    4.0

    8 reviews

    Dined on April 23, 2023

    overall4food4service5ambience3
    Awesome place to try something different amongst family and friends. I would say this Amsterdam location is not as thematic as the upper east side. As for the varies combos, more Veggies options please!! should be included and not an extra charge.

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  35. DanielJ

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on April 22, 2023

    overall5food5service5ambience5
    Great food Great Experience , Unique Dining setting and interaction with fine Protein ,Thank you

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  36. OpenTable Diner

    1 review

    3.0

    1 review

    Dined on April 20, 2023

    overall3food4service1ambience3
    I dine at this franchise often. We decided to come for the limited edition all you can eat menu. They add an automatic 18% tip to the unlimited menu and you are charged for food you don’t finish, but they DON’T let you take the leftovers. The server provided terrible service. We asked for things like chopsticks and napkins that never came until we asked again 30 minutes later. He didn’t take our orders in a timely manner and the unlimited menu was limited to 90 minutes. The majority of the food is raw and you cook it at your table to we didn’t understand the long time our server waited to bring the food to the table. We waited close to 45 minutes from the time we chose the meats for our first round before they brought anything out for us to cook. Then they brought 2 out of 3 cooked items and left the 3rd person without anything to eat while we waited for the meats. It felt like the server purposely made himself unavailable so we wouldn’t order much in the 90 minutes. The table across from us with only 2 people had a table full of food the entire time while we were left waiting. It was the worst service I’ve experienced from a restaurant in a long time.

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  37. Okravore

    New York Area

    28 reviews

    vip
    5.0

    28 reviews

    Dined on April 14, 2023

    overall5food5service5ambience3
    6:15 was the children’s hour. The restaurant was filled with children who were behaving like children. I will go back at a later hour.

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  38. OpenTable Diner

    Unspecified

    1 review

    5.0

    1 review

    Dined on April 13, 2023

    overall5food5service5ambience5
    Late birthday celebration for Mom and daughter. It was a very nice experience at Gyu Kako. Food is always good and moderately priced. Thank you for a lovely experience.

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  39. VirginiaVisitorDKRachelll

    Washington DC

    4 reviews

    1.0

    4 reviews

    Dined on April 13, 2023

    overall1food4service1ambience3
    Gyu-Kaku was my go-to restaurant, so I visited with my boyfriend. Food was outstanding but I had to feel sorry to my boyfriend because of server. She was rude and left very quickly while we ordered and asked something. So we had to keep calling her several for one favor. And she cleaned up while we were still eating. She had to ask up before she cleaned

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  40. OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on March 25, 2023

    overall5food5service1ambience5
    The waiter we had wasn’t attentive to us at all he came twice and that was it I felt like a ghost in the restaurant and it was also hard to hear when they were explaining what the meat was and what the proper time was to cook it

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Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Gyu-Kaku - Manhattan - Amsterdam Ave. does offer delivery in partnership with Chow Now.

Gyu-Kaku - Manhattan - Amsterdam Ave. is rated 4.3 stars by 330 OpenTable diners.

Gyu-Kaku - Manhattan - Amsterdam Ave. does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

9:30 PM


Booked 19 times today
Experiences are available.

Order delivery or takeout

Google Map for Gyu-Kaku - Manhattan - Amsterdam Ave.

620 Amsterdam Ave, New York, NY 10024

Additional information

  • Neighborhood
    Upper West Side
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm Happy Hour Daily 11:00 am–5:00 pm
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Non-Smoking, Wheelchair Access
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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