Chicken was still pink when it arrived so we sent it back. The staff were apologetic and gave us a free drink each. When the chicken came back it was still pink but we didn’t bother sending it back again as the message clearly wasn’t received.
Staff were very nice it’s just a shame about the quality of food.
Great food! Pancakes were awesome! Slightly too loud music when you have people singing on top of this.
We went for the boozy brunch and the waiters were great with topping up. Sadly that was the only good point. We had to ask for the music to be turned down as couldn’t hear each other speak (we were sat under the speaker), the food was ok but wouldn’t say exceptional and some orders were forgotten. Also one dietary requirement of “no seeds” was basically ignored as all the food received had seeds in it, just not on the burger bun. In addition, at no point were we informed that the 2 hours started from the time of booking, which as we were waiting for late comers to start, meant we all lost out. Eventually we told the waiters we were waiting for our friends and only then did they tell us the timer had already begun. We had fun but I won’t be returning.
AMAZING food!! Literally the best meal we have had in London! We ordered a few different things to share between two and literally every bite was better than the one before! Chicken and waffles were our favourite! You have to try this place!
Food is always very good and as an American it's really authentic BBQ. Ambiance for the Brunch is a bit less lively that in the evenings. Make sure you get there on time for your bottomless brunch, they start the timer from your reservation booking.
Delicious food and trendy decor. Unfortunately we were sat next to a table of very loud and excitable girls, which slightly tarnished the ambience for us. However, apart from that, we had a good experience and would definitely return again.
So happy this was the chosen venue for Brunch. Hotbox was the one🙌🏾🙌🏾. Welcoming service, great atmosphere, tasty fried chicken, succulent beef brisket with chimichurri 😋, lovely homemade fries, light fluffy waffle, sexy pancakes and of course flowing prosecco, gin cocktail and mimosas which in all honesty tasted too much of orange juice but I guess vitamin c was needed. My girly and I had a wonderful time catching up and we definitely will return again. Thank you Hotbox for making our Saturday a good one 🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾#brunch#saturday#brisket#prosecco#gin#friendship#waffles#friedchicken#spitalfields#mimosa#pancakes#foodie#happy#bellyfull
Fantastic attentive service and incredible food! Word of advice- go with an appetite! The menu is so delicious looking it’s hard not to over order! Great atmosphere
Took a chance on this place with my bf and we loved it so much even took some food home. I wish the seating wasn’t a bench but I get it they’re trying to do . To make it look like a smoke house. But staff were fantastic, food even better. And drinks went well with the food menu.👌👌
Lovely midweek dinner! There was a large/rather loud party in the main room when we arrived for our booking, the host recognised this kindly sat us in the adjacent room before we even said anything:) Food was spot on as always, deep fried Oreos are the way forward!
Food was very good!😁
Food was delish and good value for the quality!
I found the benches were a little on the high side so felt very stooped over my table (I'm not a tall person, thus the comment!).
Wouldn't stop me coming back though - the beef short rib was luuuuuushhhhhh <3
I went on a date - but it's probably better suited to a dinner-with-mates group atmosphere.
Friendly service. Simple but good food. Super atmosphere and outstanding value for money
Fantastic bottomless brunch, the food quality and taste was very good, my girlfriend and I were impressed with the Asian wings, rib eye and eggs, bandit burger and the drinks range was great, swift service with attentive and friendly staff. I would recommend the bottomless brunch and return too!
Food was great, attentive & friendly waiting staff ensured we all had a full glass during bottomless. Only point would be that they could do with aircon as it definitely lived up to the hot in the name..!
Very good portion of meat.
I can't of didn't like it, the food is extra spicy only to drink a beer and have it as a side dish.
Enjoyed the brunch, food portions were great. Only improvement would be faster service in regards to topping up Prosecco
Deep fried oreo's with ice cream and chocolate, crab sliders, mutton tacos were my favourite. Will be back to try the rest.
One of the poorest American smoke houses I have experienced. Every bit of food we had was disappointing. The asian wings were drenched in really salty, overpowering ?black bean sauce and the buffalo wings were just dead. Size of the wings were laughable for £7.50. Beef short rib was just way too fatty. I like fat but this was sickly and the seasoning on the skin was wayyyyyyy to salty. The fries were just a bowl of soft fried potatoes and the brisket fries were again way to salty, too many fat bits and not much meat. The pork belly was ok but was drenched in really sweet/salty sickly sauce. The mac and cheese was the better option as a side than the fries. The pork belly taco again had a sauce that was too overpowering and saturated your taste buds with sweet and salty. Service was good however and the sour cocktail I had was better than average. Very disappointing food and I am by no means a fussy eater. I love ribs and wings and this place is the bottom of my list. The taste needs to be simpler. The burger was actually better than average, that is the only plus on the food side. Price was unnecessarily expensive...£230 for 4 people with a few drinks. It may have just been one of those days for them as many others have given good reviews.
Never got to eat here.
Good service - they called in the afternoon to advise they were having internet issues and would have to be cash only. Not a problem to us.
Poor service - got there at 6pm for our reservation to be told that they were unable to provide service as they still had issues with power, lighting etc. which we hadn't been told about.
If they could advise us in the afternoon regarding cash only then they could have got in touch about the other issues rather than just let us turn up for a reservation that couldn't be fulfilled.
Could also look at their front of house customer service skills, as not much was offered by way of apology other than can you come back in half an hour to an hour and it might be ok. Not something we could do as we had a train to catch back to Yorkshire that evening.
The restaurant was having power issues and couldn't be bothered to either rectify them or work a way around them to serve us. We were turned away at the door and told they wouldn't be able to send our order to the kitchen because the machines werent working. Whatever happened to good old pen and paper!?!?!
Rubbish service, turning away paying customers into the rain!
Very nice place, but smaller portions than big easy London, went there for brunch, perhaps there would be bigger portions at dinner
Service was quick and attent.
Food was pretty good, however the rancheros eggs were not the classic huevos rancheros you'd expect.
Wouldn't recommend the homemade mint lemonade - way too much lemon.
A bit loud, I'd recommend to go there for a quick buzzy bite rather than a chilled brunch.
Overall experience was pleasant and would go back, maybe not for Saturday brunch.
Our waiter was great and really looked after us. However being seated on a sofa for a brunch booking was less than ideal. Too difficult to eat.
Good overall, bottomless drinks watered I think, food was good , didn't like the overpowering fake smokey flavour the use for grilled menu. Pancakes, French toast , crab, tacos a d salad very good. Service fast. Didn't like to share table . Not enough space to move, it wasn't mentioned when I booked. Not for dates
Food was good, but it was ridiculously noisy as they played music incredibly loudly and the staff were rude and the male staff were creepy. Definitely not going back.
Very good food, great atmosphere, excellent and friendly service. Great Music.
Definitely a place to recommend
Went Saturday at 12, got seated right away and then greeted by Paige. Paige was so nice, bubbly and really looked after us. If you go and have Paige then you will have a brilliant time
Great atmosphere and amazing food! The staff couldn't do enough to help and make our visit great! We will definitely visit again!
The food, venue and service are excellent, however a number of dishes arrived to the table cold/luke warm.
It was fine. Good food and service but not sure I’d rush back.
Food was amazing as always!! We we sat near the door, which was super cold and windy, so we moved ourselves. We ordered pancakes, which didn't arrive as the traditional pancakes that were on the menu (due to it being pancake day) which was a delightful surprise but some people may want to know what they've ordered. The noise level due to the music was actually really high for a tuesday lunchtime, i know it's much worse to be quiet when a restaurant isn't massively busy, but maybe there's a medium in-between loud and silence. I've loved the food everytime I've ever been here but this trip seemed quite expensive for 2 as it came to £50 for 2 items on the brunch menu and 2 non alcoholic drinks. I will be back but probably only when there is bottomless brunch on or a deal! ...And the surprise oreo pancakes were so delicious!!
Overall, a brilliant brunch- the food is amazing, couldn’t fault the service and also, my disability was accommodated easily and respectfully. The only downside was that because of my health, I’m limited to certain drinks (don’t drink alcohol very much and have to avoid citrus) so the drink I wanted wasn’t available but that’s quite minor in the grand scheme of things.
Great atmosphere a really cool place and the food is to die for
Online reviews were highly overhyped. Tacos were swimming in oil, Mac and cheese, which I had read was the best in London, was runny and hugely disappointing. On top of that, service was either far too fast when we arrived, meaning what should have been a nicely paced meal was over in 30 minutes; cut to when we want to leave, and we had to wait for about 15+ minutes for someone to take our money.
First time me and my friends have visited and we were well happy with the service and quality of food. I'm still thinking how yummy the pork belly and soft shell crab was. I'll definitely come again, staff were very attentive and customer service skills were on point. See you soon ❤️
Really delicious food (especially the mutton tacos) and service was brilliant, will definitely be back!
Great food, poor service waiters knew little about the menu and there were no side plates available which made it difficult to share food. The music was also so loud it made it difficult to have a conversation.
Great place, good for meat lovers. Nice selection of grilled meats , fried Oreos are cool too!