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KAI Restaurant & Lounge, Plano, TX

KAI Restaurant & Lounge

4.5
4.5
1187 Reviews
$31 to $50
Pan-Asian
KAI Legacy West offers Modern Pan Asian Cuisine influenced by Japanese, Thai, Chinese culture highlighting Robata and Sushi kitchens in a multi-scene facility.

At KAI we host Live DJ performances every Thursday, Friday, and Saturday. The Bar & Lounge stay open late; until 2:00 AM on Friday and Saturday.

Offering two climate controlled patios, three bars throughout the entire restaurant.

Private seating is available for up to 55 guests in a lounge setting.

Make a reservation

2 people

8:30 PM


Booked 42 times today
Private dining

Private dining

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View details

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Pan-Asian, Sushi, Asian

  • Hours of operation

    LOUNGE Mon–Thu 4:00 pm–11:00 pm Fri, Sat 4:00 pm–2:00 am Dinner Mon–Thu 5:00 pm–10:00 pm Fri, Sat 5:00 pm–11:00 pm

  • Phone number

    (469) 910-8112

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Business Casual

  • Executive chef

    Chef King

  • Catering

    KAI offers full service, on and onsite catering.

  • Private party facilities

    Multiple patios and rooms to celebrate any occasion such as team building activities, Sushi Rolling, Cocktail Demos and Live Action Stations. Flexible spaces allow for Corporate Events, Showers, and Birthday Parties. KAI is available for full buyouts and Progressive Dinners as well.

  • Private party contact

    Serena Childress: (855) 299-3553

  • Neighborhood

    Plano

  • Cross street

    Worth Street

  • Parking details

    KAI offers complimentary valet parking on Worth Street between Earls and Toulouse on the Northwest side of Worth. There is also Legacy West parking in their Garage.

  • Additional

    Bar/Lounge, Beer, Cocktails, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gender Neutral Restroom, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

Popular dishes

What 1,187 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.5Food
  • 4.5Service
  • 4.6Ambience
  • 4.2Value

NoiseModerate

Loved For

  • Dallas Suburbs

    Hot Spot

  • Dallas Suburbs

    Late Night Find

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Filters

  1. D

    David

    Dallas

    10 reviews

    vip
    5.0

    10 reviews

    Dined 2 days ago

    overall5food5service5ambience5
    Celebrated our 25th anniversary.
  2. OT

    OpenTable Diner

    Dallas

    7 reviews

    4.0

    7 reviews

    Dined 3 days ago

    overall4food4service4ambience4
    Great food and atmosphere
  3. LQ

    LaQuintonJ

    Dallas

    1 review

    3.0

    1 review

    Dined 3 days ago

    overall3food3service3ambience4
    Food was average, service was slow overall but waiters where professional.
  4. NH

    NatalieH

    Dallas

    5 reviews

    5.0

    5 reviews

    Dined 4 days ago

    overall5food5service5ambience5
    We were celebrating our Anniversary and Brandon made it very special, he has great customer skills and gave us great service!!! We will definitely come back and ask for him 😊 thank you Brandon.
  5. BH

    BrooksH

    San Francisco

    12 reviews

    vip
    5.0

    12 reviews

    Dined 5 days ago

    overall5food5service4ambience5
    Outstanding all the way!!!
  6. CB

    ChrisB

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5
    Calle and the waiter in training were both amazing. Very attentive and fun to interact with. Great food all around. Loved the place we were sat and the music was great.
  7. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5
    Love this place!
  8. TT

    TatianalovesTexasdeBrazil

    Dallas

    4 reviews

    vip
    5.0

    4 reviews

    Dined 7 days ago

    overall5food5service5ambience5
    Very nice place for dinner. Ambiance was amazing, food was delicious, and wait staff was great.
  9. OT

    OpenTable Diner

    Dallas

    1 review

    5.0

    1 review

    Dined on June 27, 2022

    overall5food5service5ambience5
    Amazing overall experience and the food was incredible
  10. RM

    RobertM1952

    Dallas

    12 reviews

    vip
    5.0

    12 reviews

    Dined on June 26, 2022

    overall5food5service5ambience5
    The White Party was a total blast
  11. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on June 26, 2022

    overall1food4service4ambience1
    The fire alarm went off twice while we were dining. It went off for 15 minutes each time. It was SO LOUD! While I appreciate that this could be considered “out of their control”, when the prices are at the level of Kai, the appropriate thing to do would be to offer SOME concessions for the significant disruption to our overall experience. They acted like this happens frequently and while the waiter apologized they did not comp any portion of our meal. Very disappointing!
  12. l

    leighn

    Dallas

    2 reviews

    1.0

    2 reviews

    Dined on June 26, 2022

    overall1food2service1ambience3
    Had a 9:15 reservation and weren’t seated until 10 pm. The fire alarm went off for 10 min right after we were finally seated. Drink order wasn’t taken until 10:36 pm. Didn’t get drinks for at least 30 minutes and one was forgotten for an additional 10 minutes. Food was sporadic and servers didn’t know who ordered what by the time it came out. Dinner wasn’t complete until close to 12:45 am. The place was so noisy which was fine but if they’re going to have that many people there they need the staff to service them properly. While all 6 of us stood there for 45 min waiting after our reservation time had passed the 3-4 people at the hostess stand didn’t once check in on us or update us at all. Didn’t offer a reason or anything. We asked about our table 4x. When we first arrived we were told they were getting our table ready and seated walk ins while we were waiting. The food presentation was good but the food was only on the higher end of average tasting. Drinks were poor so don’t recommend mixed drinks. Stick to straight and easy shots or glasses of wine. The waitress was pleasant and attentive when she was actually standing at the table, but that was only to order drinks then food and one check in other than the payout. If you want to go to Kai go early avoid dinner service unless it’s like 5 pm.
  13. v

    veronicar

    Dallas

    1 review

    2.0

    1 review

    Dined on June 26, 2022

    overall2food2service2ambience1
    Shortly after we arrived the fire alarm went off and didn’t know if it was a false alarm, it was a while before it was turned off. Server spilled our drinks so half the table had to wait. Our food arrived at different times, then the fire alarm went off again and it was loud and very bothersome. Getting checks took a while, they unable to split the birthday girl’s check. They did give birthday dessert.
  14. R

    Raisingthebarinaustin

    Los Angeles

    14 reviews

    vip
    3.0

    14 reviews

    Dined on June 26, 2022

    overall3food4service5ambience3
    Good food but too much of a wanna be night club. Two fire Alarms during dinner wasn’t pleasant. Very loud. Service team did not seem to be too concerned that the alarms were interfering with our dinner. They said it happened all the time. Unacceptable. We won’t be back.
  15. OT

    OpenTable Diner

    Dallas

    1 review

    vip
    3.0

    1 review

    Dined on June 24, 2022

    overall3food5service1ambience4
    Service was terrible
  16. OT

    OpenTable Diner

    Dallas

    1 review

    5.0

    1 review

    Dined on June 23, 2022

    overall5food5service5ambience5
    Our server was wonderful! She made my mother’s birthday so fun. I wish I could remember her name, this was on 6/23. Overall a very fun and tasty experience.
  17. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 23, 2022

    overall5food4service4ambience5
    Wedding Anniversary
  18. AM

    AMCD

    1 review

    4.0

    1 review

    Dined on June 22, 2022

    overall4food3service2ambience4
    Unfortunately, service for our table was not attentive. We saw our waiter four times for the hour and a half we were there— my food came out twenty minutes after my boyfriends— our waiter never came to check on us/make sure food came out ok. Food was good, but the value was not there. $21 is a little too pricey for mediocre fried rice.
  19. WW

    WilliamW

    Dallas

    3 reviews

    1.0

    3 reviews

    Dined on June 19, 2022

    overall1food1service1ambience1
    Unfortunately, this establishment is more interested in enforcing ridiculous dress codes than they are providing a good experience for their patrons. Their bouncer out front, who’s sole (pun intended) purpose in life is to safeguard the place from strapless sandals, fulfills his destiny with unparalleled skill and precision only someone as brainless could achieve. Apparently after 9:00pm, the nefarious strapless sandal gangs emerge and wreak havoc across the Plano Legacy area. Seems most other establishments have not caught on yet to the dangers posed by these reckless, rabble-rousing ingrates, as this essential safety net has not been implemented anywhere else. Party goers beware, and if you have the right shoes on you may have a safety net available after 9:00pm.
  20. OT

    OpenTable Diner

    Los Angeles

    4 reviews

    vip
    2.0

    4 reviews

    Dined on June 19, 2022

    overall2food3service1ambience3
    Overall our experience wasn’t great. We ordered the 8 course omakse. It was like the kitchen waiters forgot about us. They did apologize mult times how long it took each course to come out. Took us 2.5 hours. Probably won’t be back.
  21. MC

    MrsCP

    1 review

    3.0

    1 review

    Dined on June 19, 2022

    overall3food3service4ambience4
    The portions are extremely small for what you’re paying for. It’s a nice first date or special occasion spot.
  22. OT

    OpenTable Diner

    Dallas

    1 review

    vip
    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service5ambience5
    Charles was outstanding !
  23. VE

    VilmaE

    1 review

    2.0

    1 review

    Dined on June 18, 2022

    overall2food2service1ambience4
    Food are salty, customer service not good we waited 10 min for the server as if were not existed. But other guest they served good, not coming ever again
  24. JH

    JeffreyH

    Dallas

    13 reviews

    5.0

    13 reviews

    Dined on June 18, 2022

    overall5food5service5ambience5
    Have eaten here several times and Kai never disappoints!
  25. MP

    MissPinky

    Dallas

    8 reviews

    vip
    3.0

    8 reviews

    Dined on June 17, 2022

    overall3food4service4ambience4
    Food was great. My cocktail was severely watered down. I had 3 and didn’t even get the slightest buzz… Our server was cautious and attentive but not very personable. The ladies at the front are not welcoming at all. They made me wait even though I had a reservation.
  26. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 17, 2022

    overall5food5service5ambience5
    Always the best time
  27. SH

    ShannonH

    Dallas

    4 reviews

    5.0

    4 reviews

    Dined on June 16, 2022

    overall5food5service5ambience5
    Had Brandon as a Server for my friend's birthday party at Kai Sushi in Legacy Mall. It was great! The food was amazing, the service was top tier too! Food came out fast, hot and was really good too! My friend had an amazing time and we all had a terrific girls night out!
  28. OT

    OpenTable Diner

    Dallas

    1 review

    5.0

    1 review

    Dined on June 15, 2022

    overall5food5service5ambience5
    We have been visiting Kai for many years now. Always quality level service and exceptional drinks and food.
  29. SU

    SUmmerb

    San Diego

    1 review

    3.0

    1 review

    Dined on June 12, 2022

    overall3food3service2ambience4
    You think the prices are cheap until you get the food and the portions are smaller than a kids meal.
  30. OT

    OpenTable Diner

    Dallas

    16 reviews

    vip
    5.0

    16 reviews

    Dined on June 12, 2022

    overall5food5service5ambience5
    Amazing service from Kalli and the food once again was amazing. The lobster tacos, toro sushi, oxtail fried rice…best. Drinks were creative and unique. Definitely a great spot with a cool vibe
  31. D

    Devin

    Dallas

    2 reviews

    vip
    2.0

    2 reviews

    Dined on June 11, 2022

    overall2food3service3ambience1
    Miserably hot on the covered patio. Guests shouldn’t be seated in this space when it’s so hot.
  32. OT

    OpenTable Diner

    Dallas

    2 reviews

    vip
    3.0

    2 reviews

    Dined on June 11, 2022

    overall3food2service2ambience5
    The oxtail fried rice portion was so different from the usual portion they usually serve. When I addressed this concern the waiter suggested I look at the menu and order something else to fill me up. So rude!
  33. AE

    AlecE

    Dallas

    2 reviews

    5.0

    2 reviews

    Dined on June 11, 2022

    overall5food5service5ambience5
    Great wait staff. Great menu. Pricey, but worth it
  34. LH

    LynelleH

    Dallas

    1 review

    3.0

    1 review

    Dined on June 11, 2022

    overall3food3service1ambience4
    Service was beyond terrible. Our table waited for over an hour and a half for our drinks. Several of my guests literally went to the bar twice before our drinks were brought.
  35. SL

    SushiLover

    Dallas

    4 reviews

    vip
    4.0

    4 reviews

    Dined on June 10, 2022

    overall4food3service5ambience5
    This is my favorite sushi restaurant. We probably eat here 3 or 4 times a month and order one of everything. Last night the food was not up to its usual standard. The shrimp and lobster tempura were subpar. The eggplant miso was half the size of normal - we even got a 2nd order thinking it may be better but it wasn’t. The black cod and wagyu ribeye were as fantastic as usual. Service was great. Vibe was great. Just bummed food wasn’t as good as usual.
  36. GR

    GretchenR

    1 review

    5.0

    1 review

    Dined on June 10, 2022

    overall5food5service5ambience5
    One of the best restaurants I have ever dined at! The food, ambiance, music, wait staff was all top of the line!
  37. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 7, 2022

    overall5food5service5ambience5
    The food is delicious. A little pricey, but worth it!
  38. PG

    PhylicaG

    Austin

    10 reviews

    vip
    5.0

    10 reviews

    Dined on June 5, 2022

    overall5food5service5ambience5
    Everything was great. Food was amazing. It is a little dark and when the roof is open it can be chilly (I’m always cold).
  39. OT

    OpenTable Diner

    Dallas

    1 review

    5.0

    1 review

    Dined on June 4, 2022

    overall5food4service5ambience5
    Excellent atmosphere and service. Wasn’t pleased with the fact that we were charged $1 per sauce (eel and spicy mayo) that we ordered- in my opinion, that’s ridiculous to be charged for a tiny bowl of sauce when you pay $16 -$18 for a sushi roll. I think the restaurant could probably afford to include the sauce with the meal. Food and drinks were great.
  40. YM

    YahairaM

    1 review

    5.0

    1 review

    Dined on June 4, 2022

    overall5food5service5ambience5
    First time coming to this restaurant. Everything was delicious. Staff was polite and nice. Very professional.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking

FAQs

KAI Restaurant & Lounge offers takeout which you can order by calling the restaurant at (469) 910-8112.

KAI Restaurant & Lounge is rated 4.5 stars by 1187 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

8:30 PM


Booked 42 times today
Google Map for KAI Restaurant & Lounge

7301 Windrose Ave. Ste C200 Plano, TX 75024

Additional information

  • Cross street

    Worth Street

  • Neighborhood

    Plano

  • Hours of operation

    LOUNGE Mon–Thu 4:00 pm–11:00 pm Fri, Sat 4:00 pm–2:00 am Dinner Mon–Thu 5:00 pm–10:00 pm Fri, Sat 5:00 pm–11:00 pm

  • Cuisines

    Pan-Asian, Sushi, Asian

  • Dining style

    Casual Elegant

  • Dress code

    Business Casual

  • Parking details

    KAI offers complimentary valet parking on Worth Street between Earls and Toulouse on the Northwest side of Worth. There is also Legacy West parking in their Garage.

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Executive chef

    Chef King

  • Additional

    Bar/Lounge, Beer, Cocktails, Corkage Fee, Counter Seating, Entertainment, Full Bar, Gender Neutral Restroom, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

  • Phone number

    (469) 910-8112

  • Catering

    KAI offers full service, on and onsite catering.

  • Private party facilities

    Multiple patios and rooms to celebrate any occasion such as team building activities, Sushi Rolling, Cocktail Demos and Live Action Stations. Flexible spaces allow for Corporate Events, Showers, and Birthday Parties. KAI is available for full buyouts and Progressive Dinners as well.

  • Private party contact

    Serena Childress: (855) 299-3553

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