Melting Pot Social

Sort by

Filters

1. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on May 14, 2022

   overall3food2service5ambience4

   First time here. Nice looking dining room wait staff very attentive. I love that they have some non alcoholic mocktails on the menu. Presentation was great, food just okay. Too many breads potatoes for dipping, extra protein consisted of a skewer with 4 small bites. Nice nosh but couldn’t quite call it “dinner”.

   Melting Pot SocialResponded on May 16, 2022

   Hi there, thank you for your feedback. Next time you dine, please don't hesitate to let us know how we can make your experience 5 stars. We're happy to pick some curated dippers, as well!

   Report
2. B

   Branton

   Western NC

   6 reviews

   4.0

   6 reviews

   Dined on May 8, 2022

   overall4food4service3ambience4

   We're local and our first time here was a good experience. We would return for small bites and drinks with friends. Not what I would consider the best place if you want a large meal or heavy entrees. This is more for socializing around small plates.

   Report
3. C

   Chaps

   1 review

   1.0

   1 review

   Dined on May 8, 2022

   overall1food4service1ambience4

   Food is very good, but there were serious service and kitchen issues. We waited a half hour before a server came over and it went downhill from there. We ordered six items and three of them never arrived. After being there almost 3 hours we gave up and left.

   Report
4. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on May 8, 2022

   overall3food5service2ambience5

   The food was great we got in really fast our men

   Report
5. AE

   AshevilleEH

   Las Vegas

   5 reviews

   vip
   1.0

   5 reviews

   Dined on May 8, 2022

   overall1food2service1ambience3

   We went to Melting Pot Social with 16 other people 6 weeks ago and we enjoyed it. We had a great waitress and food was good, but not great. I decided to take family back and try different food. We went again today for Mother’s Day celebration, and it was a complete disaster. Our reservation for 7 was at 3pm, so not terribly busy even on a holiday … they seemed to have a lot of staff, and some seemed to be working hard but others (like our waitress) were barely moving!! When I made my reservation on OpenTable, I specifically requested a standard table and not a bar top because I have a bad back, and when I got there today, they said they could not honor the request (but there were other standard tables … they just didn’t take the time to set it). The chairs were low-back and uncomfortable. Our waitress was slow, she spoke softly and we couldn’t hear her, and she tried to make too much small talk instead of being efficient. Halfway through our time there, she decided to sit down at a table and chat with another waitress while only half of our party was served food!! Then, when she saw me staring at her, she got up and she tried to blame the kitchen by saying the food wasn’t ready yet, but we saw our food just sitting there waiting to be served. 🙄 The manager didn’t seem very effective either because we saw several other patrons complaining to her. Normally, I would give a restaurant a 2nd chance, but the food just isn’t worth it. We paid $1.50 for extra banana dippers for our chocolate fondue & it was only half of a banana! Oh … FYI … the stuffed French toast is deep fried, but it doesn’t say that on the menu! I asked for the sticky ribs that one of my friends had the last time I was there, and she said they were good, but I was told today they only serve those at dinner. A real disappointment … I really wanted to like this place!

   Melting Pot SocialResponded on May 9, 2022

   Hello, we responded to your review on Google.

   Report
6. b

   bingading

   New England

   4 reviews

   3.0

   4 reviews

   Dined on May 8, 2022

   overall3food3service1ambience2

   I realize that Asheville is low on staff right now, but overbooking your restaurant on Mothers Day is probably not a smart move...as most of the crowd will be locals who will talk. We waited over 15 minutes, with a reservation, and got our first taste about 45 minutes later. By that time we were so hungry that it was hard to tell if the food was good. I am going to give this one more chance however. I think it's a good option for late nights, but not for a date or anything that requires intimate conversation. The staff we dealt with were nice and polite, but obviously flustered.

   Report
7. M

   Mamasue

   Western NC

   16 reviews

   4.0

   16 reviews

   Dined on May 8, 2022

   overall4food5service4ambience3

   It was Mothers Day so service was a little slow as there was quite a crowd. Staff was good and very friendly. The food enderf.

   Report
8. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on May 8, 2022

   overall3food4service2ambience4

   We waited forever for EVERYTHING. First for a server, then to get drinks and then we never got several things we asked for because she was too busy and forgot. Never got the extra dippers we asked for. Never got one of the Mimosas we asked for. Server very too busy and overwhelmed. Food was good and atmosphere was very cool. But it was a little stressful due to waiting on EVERYTHING we asked for. And not even getting some of them.

   Report
9. l

   lucy924

   San Francisco

   1 review

   1.0

   1 review

   Dined on May 8, 2022

   overall1food2service2ambience1

   Chaotic service, Live "jazz" music that sounded like three songs playing at once. Very overpriced. Restaurant layout is NOT a vibe. 0/10 do not recommend.

   Report
10. TM

    TMon

    New York Area

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food4service2ambience1

    As a whole, the staff seems to be disorganized and confused. Our server was great but appeared frazzled and forgetful. We waited 30+ minutes for coffee. The food was great when we received it. We had to wait for our check after having to ask for it. I witnessed a spill that was never cleaned up in the 3 hours I was there. Maybe they were short staffed? I would recommend if you're not in a hurry.

    Report
11. OT

    OpenTable Diner

    Western NC

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food1service3ambience1

    Good and service terrible. They comped a meal but is was absolutely terrible. Left hungry.

    Report
12. OT

    OpenTable Diner

    Atlanta

    3 reviews

    5.0

    3 reviews

    Dined on May 7, 2022

    overall5food4service4ambience4

    Took us three places to find somewhere that was welcoming and did not insult my daughter about being Gluten Free. Kayla was awesome and so helpful with navigating the menu. Every precaution was taken to ensure our meal was 100% Gluten Free We will for sure return when back in this area.

    Melting Pot SocialResponded on May 9, 2022

    Thank you so much!

    Report
13. OT

    OpenTable Diner

    Western NC

    1 review

    1.0

    1 review

    Dined on April 30, 2022

    overall1food1service1ambience1

    We waited 20 minutes at our table with not even a greet from a server, we got up and left…a server apologized on the way out and said “I don’t blame you” what is that??? A server told us she doesn’t blame us?!?! That’s crazy!!!

    Report
14. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on April 17, 2022

    overall3food4service3ambience3

    My boyfriend really really enjoyed his food, and mine was okay but it came out wrong. Service was alright - the waitress was very friendly but took a long to take our order even though they weren’t busy. The food came out very quickly. Restaurant wasn’t busy despite it being brunch time on Easter which was odd.

    Report
15. JD

    JDLa

    Western NC

    1 review

    5.0

    1 review

    Dined on April 15, 2022

    overall5food5service5ambience5

    All around great! Unique and delicious food. Fantastic service. Very accommodating.

    Report
16. MG

    MelG

    Las Vegas

    19 reviews

    vip
    3.0

    19 reviews

    Dined on April 11, 2022

    overall3food3service1ambience4

    What could have been a nice experience was tainted by a surly waiter. The restaurant was not crowded at all, so there was no excuse. Also, we ordered Impossible Burgers, but I believe Beyond Burgers were substituted.

    Report
17. OT

    OpenTable Diner

    Western NC

    2 reviews

    5.0

    2 reviews

    Dined on April 9, 2022

    overall5food5service5ambience4

    Service was excellent, the drinks were perfectly prepared, and the food was delicious. Everyone had a great time. I highly recommend the charros with the chocolate fondue. Just wow

    Melting Pot SocialResponded on April 11, 2022

    Thank you so much!! We actually enjoyed the churros with our fondue at lunch, too good!!

    Report
18. RO

    ROYH

    1 review

    4.0

    1 review

    Dined on April 4, 2022

    overall4food3service5ambience4

    Disappointed they were out of burgers. Thought there would be more main food choices. Overall just ok on food. Better as an after meal dessert than main meal.

    Report
19. M

    Mary

    Detroit

    1 review

    5.0

    1 review

    Dined on April 3, 2022

    overall5food5service5ambience5

    Family group! Everything was amazing! The Chef was incredible and service was too! Highly recommend!!

    Melting Pot SocialResponded on April 8, 2022

    Thank you so much!!

    Report
20. JJ

    JJJohnson

    Orlando

    7 reviews

    1.0

    7 reviews

    Dined on March 22, 2022

    overall1food1service1ambience1

    Overall bad experience.

    Report
21. OT

    OpenTable Diner

    Richmond

    4 reviews

    5.0

    4 reviews

    Dined on March 19, 2022

    overall5food5service5ambience5

    We missed the original Melting Pot routine, but this did not affect how great the dining experience was!Even trying this new format, everything was superb.

    Report
22. G

    George

    Washington DC

    1 review

    3.0

    1 review

    Dined on March 19, 2022

    overall3food3service4ambience2

    Our Alpine cheese fondue had good flavor, but it did not stay hot enough, so it got very thick and hard to scoop. The fondue forks need to have 2 prongs so you can twirl the food better to evenly coat it. The extra chicken we ordered was only 3 little chunks -- needs to be a bit larger portion. The Flaming Turtle fondue had no caramel flavor once the flamed topping was gone -- it was then just warm chocolate syrup. Our server was very personable and efficient.

    Report
23. D

    Disappointed

    Atlanta

    3 reviews

    1.0

    3 reviews

    Dined on March 18, 2022

    overall1food1service1ambience1

    We were seated and just left, no server ever came to our table, we sat there 20 minutes, the table right behind had servers come to them 3 times and our drink order never even taken. So we finally got up and left.

    Report
24. HS

    HaliS

    Louisville

    1 review

    5.0

    1 review

    Dined on March 18, 2022

    overall5food5service4ambience5

    The food was incredible. The service was great. And the atmosphere was so fun and very modern. We were in town for a bachelorette weekend, and this was the perfect dinner spot for our group of 10.

    Melting Pot SocialResponded on March 22, 2022

    Thank you so much for your great review!

    Report
25. OT

    OpenTable Diner

    Western NC

    1 review

    1.0

    1 review

    Dined on March 13, 2022

    overall1food2service1ambience2

    Service was friendly but remarkably infrequent. Food was ok but not great and not hot. Had potential but overall the place was subpar.

    Report
26. AP

    AdrienneP

    Western NC

    1 review

    4.0

    1 review

    Dined on March 13, 2022

    overall4food5service3ambience4

    We had an enjoyable experience with great food. The service was a little slow and the order wasn't correct when we first received it, but it was quickly resolved. Our waiter was good. We would definitely visit this location again.

    Melting Pot SocialResponded on March 16, 2022

    Thank you for your review! Next time you're in, please do not hesitate to let us know how we can make your experience 5 stars.

    Report
27. JA

    JoeyA

    Western NC

    7 reviews

    5.0

    7 reviews

    Dined on March 13, 2022

    overall5food5service5ambience5

    Waitress and chef were very friendly. Food was amazing.

    Report
28. KS

    KSluder

    Western NC

    5 reviews

    4.0

    5 reviews

    Dined on March 11, 2022

    overall4food5service5ambience2

    We enjoy coming here because the service is great. This past visit, we sat near the kitchen entrance. I am not sure what dish they were making but every few minutes we got the overwhelming smell of “wet dog”. Very nauseating. Honestly, if it wasn’t for such nice people and good food, we wouldn’t go back.

    Melting Pot SocialResponded on March 14, 2022

    Hi there, thank you for your feedback. Next time, please don't hesitate to grab a manager, they are always happy to help!

    Report
29. D

    Dean

    Naples

    6 reviews

    vip
    4.0

    6 reviews

    Dined on March 6, 2022

    overall4food4service3ambience3

    It was overall good but not spectacular

    Report
30. OT

    OpenTable Diner

    New York Area

    1 review

    3.0

    1 review

    Dined on March 5, 2022

    overall3food3service3ambience4

    Food was average and enjoyed however we wish the portions were larger. The shareables came with 3 of each item and so it made sharing fairly on a date hard.

    Report
31. SJ

    StevenJ

    Amarillo

    1 review

    1.0

    1 review

    Dined on March 5, 2022

    overall1food1service1ambience1

    Horrible … it took twenty minutes for the waitress to take are order ..She forgot one of our drink orders … I had to ask the hostess to find her ad she gave a lame excuse… then 20 minutes later she brought one entree .. and we waited 15 more minutes..and the other 2 entrees still had not arrived .. Again we asked the hostess to find her and again she had a stupid excuse ..We asked to see the manager .. waited again .. manager was a no show …So we left … I’ve eaten here many times .. but in this case the waitress was incompetent and so was the manager on duty .. it was a special occasion… friends birthday.. I won’t return there to eat again

    Report
32. m

    margaretk

    Western NC

    4 reviews

    vip
    5.0

    4 reviews

    Dined on March 5, 2022

    overall5food5service5ambience5

    Nice all around! unique food experience and nice atmosphere.

    Melting Pot SocialResponded on March 7, 2022

    Thanks so much for the great review!

    Report
33. J

    John

    San Francisco

    6 reviews

    3.0

    6 reviews

    Dined on March 5, 2022

    overall3food5service5ambience1

    Great food and great service. Major negative were the homeless junkies that were aloud to hang out in the back of the restaurant. It’s bad enough to navigate the downtown being constantly harassed for money and looking over your shoulder, but when you reach your restaurant you can’t even escape them there. Asheville has went downhill and is truly lost.

    Report
34. e

    eater42

    Western NC

    20 reviews

    5.0

    20 reviews

    Dined on March 3, 2022

    overall5food5service5ambience5

    Staff were great, although table for our reservation of 8 was not ready when we arrived to a nearly empty dining room. All else was great, it was my son’s Birthday and all the staff wished him a happy birthday, including the Chef. Treat and card were also left on the table for him. Didn’t expect to be so full after fondue, so plan accordingly.

    Melting Pot SocialResponded on March 7, 2022

    Thank you for the great review, and Happy Birthday to your son!

    Report
35. MM

    MelissaM

    Charleston

    1 review

    5.0

    1 review

    Dined on March 1, 2022

    overall5food4service5ambience4

    Great concept and awesome service! Cheese fondue was delicious

    Melting Pot SocialResponded on March 3, 2022

    Thanks so much for joining us!

    Report
36. OT

    OpenTable Diner

    Western NC

    1 review

    5.0

    1 review

    Dined on March 1, 2022

    overall5food5service5ambience5

    Great experience with the family. Kids can’t wait to come back. Staff made us feel welcome and celebrated our anniversary with us. Thank you!

    Melting Pot SocialResponded on March 3, 2022

    Thank you so much, and happy anniversary! We hope to see you soon.

    Report
37. SJ

    SarahJ

    Western NC

    1 review

    5.0

    1 review

    Dined on February 27, 2022

    overall5food5service5ambience5

    Spacious, friendly service, yummy fondue and especially the chocolate.

    Melting Pot SocialResponded on March 3, 2022

    Thank you so much for the great review!!

    Report
38. MM

    MelindaM

    Atlanta

    2 reviews

    4.0

    2 reviews

    Dined on February 26, 2022

    overall4food4service4ambience4

    Birthday and they made it so special!!!

    Melting Pot SocialResponded on February 28, 2022

    Happy birthday!! Next time please let us know how we can make your experience 5 stars.

    Report
39. AB

    AndreaB

    Western NC

    1 review

    1.0

    1 review

    Dined on February 25, 2022

    overall1food1service3ambience3

    My husband's mouth was severly burned by a piece of chicken. We were surprised at how quick our food came out but didnt think much of it until he bit into his chicken. The extremely hot chicken that he bit into burnt the roof of his mouth immediately. He was not able to eat dor the reat of our trip amd had a hard time talking.

    Report
40. KS

    KimS

    London

    2 reviews

    5.0

    2 reviews

    Dined on February 23, 2022

    overall5food5service5ambience4

    Great idea for a restaurant… lots to choose from and very helpful waiting staff to advise you

    Melting Pot SocialResponded on February 28, 2022

    Thank you so much for the great review!

    Report