Nor' Loft

Sort by

Filters

1. MG

   MrsGCBroon

   New York Area

   12 reviews

   3.0

   12 reviews

   Dined 4 days ago

   overall3food5service3ambience5

   Great views but very disappointing service. Felt apart from the younger dark haired girl our waiter and the manager were a bit surly and it was a bother to serve us. Letting us order a round of drinks then telling us 5mins after they arrived that they urgently needed our table bank was not on. Although to be fair they didn’t hassle us and we stayed another 30mins. Just as an aside a selection of Alcohol Free drinks would have been nice. Lot’s available on the market nowadays. I would recommend to go once to see the views.

   Nor' LoftResponded 1 day agoDear MrsGCBroon, thank you for taking the time to leave a review. I apologise that your experience at Nor' Loft was not as we would've expected. We appreciate you bringing this matter to our attention and we will take your feedback on board and liaise with the team members involved.

   Report
2. FB

   FionaB

   Perthshire

   7 reviews

   3.0

   7 reviews

   Dined on March 13, 2023

   overall3food3service3ambience5

   Unfortunately there were a couple of items on the menu which were not available The girl serving us was new and didn’t even know what Gorgonzola was?!?! We didn’t leave the included discretionary tip Unusual Due to the limited menu

   Nor' LoftResponded 6 days agoDear Fiona B, I’m apologise that your experience was not as we would have hoped and appreciate you letting us know so we can liaise with the team members involved regarding the points raised.

   Report
3. E

   Edinburghtourist

   Edinburgh

   1 review

   1.0

   1 review

   Dined on March 11, 2023

   overall1food1service1ambience1

   Prices are high but experience and service doesn’t match this! Cash not accepted either, this should be communicated before people arrive with only cash to pay!

   Nor' LoftResponded on March 14, 2023Dear Edinburghtourist, thank you for taking the time to leave a review. I apologise that your experience at Nor' Loft was not as we would've hoped. We appreciate your feedback and will take this on board.

   Report
4. MA

   MAISEY

   Edinburgh

   2 reviews

   5.0

   2 reviews

   Dined on March 10, 2023

   overall5food5service5ambience5

   We thoroughly enjoyed our evening. Lovely friendly staff.Great cocktails and the food was amazing.five stars .

   Nor' LoftResponded on March 14, 2023Dear Maisey, thank you for taking the time to lave such a wonderful review. I'm delighted to hear that you enjoyed your visit and our cocktails! We hope to welcome you back again soon.

   Report
5. CP

   ClaudineP

   Glasgow

   4 reviews

   3.0

   4 reviews

   Dined on March 10, 2023

   overall3food3service3ambience4

   Service was pretty poor to be honest. Took ages to take our order & had to hunt people out to place additional orders. We also had to ask twice for our bill to be brought. For the prices you’re charging, I’d expect a higher level of service. The staff were very friendly & the decor is lovely, so it’s not all bad! 😊

   Nor' LoftResponded on March 14, 2023Dear ClaudineP, thank you for taking the time to leave a review. I’m sorry to hear that your experience was not as we would have hoped and appreciate you letting us know so we can liaise with the team members involved regarding the points raised.

   Report
6. AP

   AnneP

   Edinburgh

   3 reviews

   5.0

   3 reviews

   Dined on March 4, 2023

   overall5food3service5ambience5

   Excellent ambiance and delicious champagne

   Nor' LoftResponded on March 6, 2023Dear AnneP, thank you for your lovely review. I'm delighted to hear that you enjoyed your visit, we hope to see you again soon!

   Report
7. LJ

   LindaJ

   Yorkshire

   3 reviews

   5.0

   3 reviews

   Dined on February 24, 2023

   overall5food5service5ambience5

   Lovely surroundings and atmosphere and fabulous staff, will definitely be returning!

   Nor' LoftResponded on March 1, 2023Dear LindaJ, Thank you for your wonderful review. It's great to hear that you enjoyed your visit and we look forward to welcoming you back again soon!

   Report
8. AJ

   AnjuJ

   1 review

   5.0

   1 review

   Dined on February 23, 2023

   overall5food3service5ambience5

   Great views of Edinburgh. Comfortable and plentiful seating. Great ambience Lush cocktails and efficient service with friendly staff. A little more pricey but worth it for the views. Quick and easy to book.

   Nor' LoftResponded on March 1, 2023Dear AnjuJ, thank you for taking the time to leave such a wonderful review. I'm delighted to hear that you enjoyed your visit and we will take your feedback on board. We hope to welcome you back again soon!

   Report
9. AC

   AlessioC

   Cambridge

   1 review

   5.0

   1 review

   Dined on February 18, 2023

   overall5food5service5ambience5

   St Valentine’s weekend

   Report
10. DT

    DarrenT

    County Durham

    1 review

    5.0

    1 review

    Dined on February 17, 2023

    overall5food5service5ambience5

    We had a fantastic afternoon, celebrating my wife’s birthday and fantastic service from a lovely lady called Maggie.

    Nor' LoftResponded on February 20, 2023Dear DarrenT, thank you for your wonderful review. I'm delighted to hear that we could help make your Wife's birthday so special. I will pass on your fantastic feedback to Maggie!

    Report
11. DH

    DesH

    1 review

    1.0

    1 review

    Dined on February 12, 2023

    overall1food1service1ambience1

    Terrible menu, awful atmosphere and literally no service. Left after 20 mins waiting for service

    Nor' LoftResponded on February 15, 2023Hi DesH, thank you for taking the time to leave a review. I apologise that your experience at Nor' Loft was not as we would've hoped. We appreciate your feedback and will take this on board.

    Report
12. NP

    NigelP

    Edinburgh

    1 review

    5.0

    1 review

    Dined on February 11, 2023

    overall5food5service5ambience5

    Great pre match lunch with fantastic views with friends ideal start to a great afternoon watching the rugby- thank you so much Nigel

    Nor' LoftResponded on February 13, 2023Dear Nigel, thank you so much for the wonderful five-star review. I'm delighted to hear that you enjoyed your visit and our small plate selection. We hope to see you again soon!

    Report
13. S

    Steph

    Edinburgh

    7 reviews

    3.0

    7 reviews

    Dined on February 10, 2023

    overall3food4service3ambience2

    Views are great, the nibbly food is nice but overpriced for what it is. Didn’t have much of an atmosphere, very much felt like a hotel bar. I’m sure it would be great in summer, will definitely return to enjoy the outside terrace then.

    Report
14. KL

    KirstyL

    1 review

    5.0

    1 review

    Dined on February 3, 2023

    overall5food5service5ambience5

    Loved our night at Norloft and thanks so much for the chocolates for my daughters birthday, a wonderful surprise much appreciated

    Nor' LoftResponded on February 7, 2023Dear KirstyL, thank you for your wonderful review. I'm thrilled to hear that you enjoyed your visit and that we could help make your daughters birthday so special!

    Report
15. F

    Foodsapassion

    London

    13 reviews

    5.0

    13 reviews

    Dined on January 31, 2023

    overall5food5service5ambience5

    We had a lovely afternoon. A couple of drinks, some food, more drinks and more food. Would definitely go back.

    Nor' LoftResponded on February 2, 2023Dear Foodsapassion, thank you for your lovely review. I'm delighted to hear that you enjoyed your visit to Nor' Loft. We hope to see you again soon!

    Report
16. J

    Jenmo

    Manchester

    4 reviews

    4.0

    4 reviews

    Dined on January 29, 2023

    overall4food4service4ambience5

    Setting is lovely. Good ambiance. Service was good but could have been quicker. We had to chase to order more drinks and to pay the bill.

    Nor' LoftResponded on January 31, 2023Dear Jenmo, thanks you for taking the time to leave a review. I'm pleased to hear that you enjoyed the location and ambience and we appreciate your feedback which we will take on board. We hope to welcome you back again in the future.

    Report
17. DS

    DavidS

    Perthshire

    5 reviews

    5.0

    5 reviews

    Dined on January 28, 2023

    overall5food5service5ambience5

    All very good service was excellent and altogether a great afternoon.

    Nor' LoftResponded on January 31, 2023Dear David, thank you for taking the time to leave such a wonderful review. It's great to hear tat you enjoyed your visit to Nor' Loft and we hope to see you again soon!

    Report
18. AH

    AlisonH

    Edinburgh

    2 reviews

    5.0

    2 reviews

    Dined on January 21, 2023

    overall5food5service5ambience5

    We didn't eat here so I can't review it, thete needs to be an option to skip this part of the review

    Report
19. JA

    JenA

    Edinburgh

    3 reviews

    5.0

    3 reviews

    Dined on January 14, 2023

    overall5food4service5ambience5

    I didn’t have food but drinks were lovely, views over Princes St stunning and the service was friendly. Will be back!

    Nor' LoftResponded on January 17, 2023Dear JenA, thank you for your wonderful review. I'm delighted that you enjoyed your visit and we look forward to seeing you again soon!

    Report
20. MM

    MarieM

    New York Area

    1 review

    3.0

    1 review

    Dined on January 7, 2023

    overall3food3service3ambience2

    Not the luxury experience I thought this would be! No record of our booking when we arrived do our table was well away from the windows, so no view. Also the furniture looked shabby with torn fabric. We live locally but I don't think we'll be back

    Nor' LoftResponded on January 12, 2023Dear MarieM, thank you for taking the time to leave a review. I apologise that your experience was not as we'd have hoped, We appreciate your feedback, which has been taken on board. Apologies again for this inconvenience.

    Report
21. S

    Sibersmith

    Edinburgh

    3 reviews

    3.0

    3 reviews

    Dined on January 7, 2023

    overall3food1service3ambience4

    Got there and no one on the reception to show us to our table. Requested a table by the window however we were shown to a table beside the one beside a window. No acknowledgement of our request but it was still a reasonable table. The waiter did helpfully point out that our 4 glasses of champagne might be more economical to order a bottle which we did. He poured and left us. Despite asking for water for the table, no water appeared nor did he return to top the glasses up which I thought he might considering the encouraging start. So it was OK service wise and experience/ambiance wise but unfortunately nothing special. I know they can do better!

    Nor' LoftResponded on January 12, 2023Dear Sibersmith, Thank you for taking the time to leave a review. I apologise as we are unable to guarantee a window view for any of our bookings. We appreciate you letting us know so we can liaise with the team members involved regarding the points raised. Apologies again for the inconvenience.

    Report
22. PS

    PaulSteven

    Edinburgh

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food5service5ambience5

    This is fantastic cocktail / champagne bar with great bar food, super service and a amazing setting

    Nor' LoftResponded on January 12, 2023Dear PaulSteven, thank you for your wonderful review. I'm thrilled to hear that you enjoyed your visit to Nor' Loft and we hope to welcome you back again soon!

    Report
23. SB

    SarahB

    Edinburgh

    1 review

    2.0

    1 review

    Dined on January 6, 2023

    overall2food3service1ambience3

    Beautiful view and staff were initially very accommodating by giving us a nice table. However the service was very poor. Not enough staff on, every table around us waiting for drinks with one couple walking out without being served at all. We left £on table and left because no one came near us.

    Nor' LoftResponded on January 12, 2023Dear SarahB, thank you for your feedback on your visit, I apologise that your experience was not as we'd have hoped. We will be sure to look into this and speak to the relevant team members regarding this as we take great pride in providing friendly, welcoming customer service. We hope to welcome you back again in the future.

    Report
24. SA

    SA123

    1 review

    5.0

    1 review

    Dined on January 6, 2023

    overall5food4service5ambience4

    Lovely spot.. had a view by the window. Not a huge list of cocktails at all. only 6 on the menu however the barman made whatever cocktail we asked for 👌

    Nor' LoftResponded on January 12, 2023Dear SA123, thank you so much for your glowing review. I'm delighted to hear that you enjoyed your visit and the cocktails. We hope to see you again soon.

    Report
25. JC

    JoseC

    Edinburgh

    4 reviews

    vip
    5.0

    4 reviews

    Dined on January 6, 2023

    overall5food4service4ambience5

    The new menu is great but I really missed the old one. But overall, superb!

    Nor' LoftResponded on January 12, 2023Dear JoseC, thank you for taking the time to leave a review. I'm pleased to hear that you enjoy your visit and appreciate the feedback regarding our menu. We hope to see you again soon!

    Report
26. MB

    MichaelB

    1 review

    5.0

    1 review

    Dined on January 6, 2023

    overall5food5service5ambience5

    Lovely staff, amazing service with one of the very best views in Edinburgh. It was a special occasion for my wife and I and we were made to feel very welcome and enjoyed some fizz & cocktails

    Nor' LoftResponded on January 12, 2023Dear MichaelB, thank you for your wonderful review. I'm delighted that we could help make your occasion so special, we hope to see you again in the future

    Report
27. A

    Angie123

    Edinburgh

    4 reviews

    5.0

    4 reviews

    Dined on January 2, 2023

    overall5food4service5ambience4

    Amazing views, great service, gorgeous champagne!

    Nor' LoftResponded on January 4, 2023Dear Angie, thank you for your wonderful review. I'm thrilled to hear that you enjoyed Nor' Loft. I will be sure to pass on your wonderful feedback. We hope to see you again soon!

    Report
28. J

    Jamcp

    Las Vegas

    5 reviews

    4.0

    5 reviews

    Dined on January 2, 2023

    overall4food2service2ambience3

    Decent drinks, very nice views and pretty friendly staff for the most part. One staff member seemed to be a bit reluctant to serve water alongside alcoholic beverages - made to feel an inconvenience for asking. Also, asked if we'd like some popcorn or olives to accompany our drinks - accepted some olives. Was then surprised to see these added to the final bill - bit deceptive and misleading, and should have been made clear these were menu items. Other than that, little bit pricey for relative quality of drinks, but appreciate you're partially paying for the view.

    Nor' LoftResponded on January 10, 2023Dear Jamcp, Thank you for taking the time to leave a review. I apologise for the miscommunication surrounding the water and bites, I appreciate you letting us know so we can liaise with the team members involved regarding the points raised. We hope to welcome you back in the future.

    Report
29. ER

    ERMC

    Edinburgh

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience5

    Service was absolutely outstanding- couldn’t fault it at all. There for New Year’s Eve and the staff made this a very special occasion!

    Nor' LoftResponded on January 4, 2023Dear ERMC, thank you so much for taking the time to leave a review. I'm delighted that we could help make your New Year's celebration so special, I will be sure to pass on your wonderful feedback to our team.

    Report
30. S

    Steph

    Cheshire

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food3service5ambience5

    Lovely time spent there, staff were friendly and attentive. Didn't eat there so can't really comment on the food. Spectacular views of the city made it more special.

    Nor' LoftResponded on January 4, 2023Dear Steph, thank you for your lovely review. I'm pleased that you enjoyed our location and views. We hope to see you again soon!

    Report
31. W

    Will

    Newcastle

    2 reviews

    4.0

    2 reviews

    Dined on December 30, 2022

    overall4food3service4ambience5

    We visited for drinks and a light bite. We had a cocktail each (£12 each), pulled lamb pies with apricot (£12). The drinks were excellent and the pies were too but were smaller than I expected. The staff were pleasant and the view was excellent. The only real negatives are that one lift was out of service and the toilets desperately needed a wipe down and the bins needed emptying. However, I would return if I fancied a drink somewhere with a great view.

    Nor' LoftResponded on January 4, 2023Dear Will, thank you for taking the time to leave a review. I'm thrilled to hear that you enjoyed our location. I apologise for the inconvenience surrounding the lifts and the toilets. We appreciate your feedback and will take this on board and apologies again.

    Report
32. N

    Nat123

    London

    2 reviews

    3.0

    2 reviews

    Dined on December 29, 2022

    overall3food1service3ambience5

    Beautiful place and location but for us food was far too limited and not to our taste so only had drinks. Tip would be check menu before you go (we didn’t) views of city are fabulous and champagne plentiful. Would def recommend but for us just for drinks

    Nor' LoftResponded on January 4, 2023Dear Nat123, thank you for taking the time to leave a review. I'm pleased to hear that you enjoyed our location and drinks offering. I apologise that our menu didn't meet your expectations and we hope you will return again in the future.

    Report
33. JT

    JohnT

    Edinburgh

    7 reviews

    5.0

    7 reviews

    Dined on December 29, 2022

    overall5food4service5ambience5

    First time at the Nor’ Loft and we will certainly be back. Great ambiance and excellent friendly service from staff. Food and drink very good and reasonably priced for this type of venue. Most of all views over Edinburgh skyline were spectacular

    Nor' LoftResponded on January 4, 2023Dear John, thank you for your wonderful review. It's great to hear that you enjoyed your time at Nor' Loft and we look forward to welcoming you back soon.

    Report
34. KM

    KathM

    Newcastle

    5 reviews

    5.0

    5 reviews

    Dined on December 28, 2022

    overall5food5service5ambience4

    Great service, fabulous view, good food and wine but a bit pricey. It’s worth it for the setting. We keep returning!

    Nor' LoftResponded on January 4, 2023Dear Kath, thank you for taking the time to leave a five-star review and continued support. I'm so pleased that you enjoy Nor' Loft's location and we can't wait to see you again soon.

    Report
35. SD

    SharonD

    London

    4 reviews

    3.0

    4 reviews

    Dined on December 27, 2022

    overall3food5service3ambience5

    We didn’t eat. Staying in hotel so booked here to end our evening. Was told on arrival at 22.10 that last orders were 22.15. Yet didn’t close till 23.00?? Had I known we could have ended our evening elsewhere. Why stop 45 minutes before?? Losing money I’d say.

    Nor' LoftResponded on January 4, 2023Dear Sharon, thank you for your feedback. I apologise for the inconvenience to your evening and I will be sure to discuss our last order times with our team. We hope to see you again in the future.

    Report
36. OT

    OpenTable Diner

    Charlotte

    6 reviews

    5.0

    6 reviews

    Dined on December 25, 2022

    overall5food5service5ambience5

    Christmas Night Cocktails. This was fantastic experience. We wanted a nice, charming place to enjoy after dinner cocktails at and this was THE place! Positively perfect the wait staff were courteous, friendly, and attentive. The atmosphere and cocktails - divine. We were a little early for our reservation, but we’re still greeted and seated within moments.

    Nor' LoftResponded on January 4, 2023Thank you so much for your wonderful review. I'm delighted to hear that you enjoyed our Festive cocktail menu and your visit to Nor' Loft. We hope to welcome you back again in the future.

    Report
37. PA

    PatriciaA

    Edinburgh

    2 reviews

    5.0

    2 reviews

    Dined on December 25, 2022

    overall5food3service5ambience5

    Lovely peaceful location and champagne excellent as well as view

    Nor' LoftResponded on January 4, 2023Dear Patricia, thank you for taking the time to leave a review. I'm so pleased that you enjoyed your visit to Nor' Loft and we hope to see you again soon.

    Report
38. s

    sharond

    Glasgow

    14 reviews

    4.0

    14 reviews

    Dined on December 24, 2022

    overall4food4service4ambience4

    Staff are always great. Love the views and ambience especially on Christmas Eve. Had a lovely evening.

    Nor' LoftResponded on January 4, 2023Dear Sharond, thank you for your lovely review. I'm thrilled to hear that you enjoyed your evening at Nor' Loft. We hope to see you gain in the future.

    Report
39. CG

    ChristopherG

    1 review

    5.0

    1 review

    Dined on December 23, 2022

    overall5food5service5ambience5

    A great bar with really great and friendly service. A lovely location and we love going there. We were celebrating an occasion and the team presented us with a card and chocolates which was such a nice and thoughtful touch! Couldn’t recommend this place highly enough.

    Nor' LoftResponded on January 4, 2023Dear Christopher, thank you for taking the time to leave such a wonderful review. I'm delighted that we could help make your occasion special. We hope to see you again in the future.

    Report
40. LM

    LynneM

    Edinburgh

    3 reviews

    5.0

    3 reviews

    Dined on December 23, 2022

    overall5food5service5ambience5

    Wonderful cocktails, fantastic service and a great ambiance. This was perfect for a pre Christmas catch up with friends. Highly recommended.

    Nor' LoftResponded on January 4, 2023Dear Lynne, than you for taking the time to leave such a lovely review. I'm thrilled to hear that you enjoyed your visit to Nor' Loft and our cocktails. We hope to see you again soon.

    Report