Otus Supply

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1. AB

   AllisonB

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food4service5ambience5

   Really loved their food and drinks with the exception of the Funky Chicken (the waitress did try to warn us but we did not listen). Otherwise, there was so much to choose from and the Whiskey River was immaculate. Loved the Bad Guy drink as well. The place was gorgeous and I’d definitely come back to explore the rest of their menu and building!

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2. DA

   DebraA

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Your venue area needs to be bigger, seating would be nice

   Report
3. OT

   OpenTable Diner

   Las Vegas

   1 review

   5.0

   1 review

   Dined on May 14, 2022

   overall5food5service5ambience5

   Went for dinner with friends for my husband’s birthday. Atmosphere, food, drinks were all amazing! Great service too! Bread pudding for dessert complete with a candle!

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4. c

   chrisr

   Detroit

   9 reviews

   3.0

   9 reviews

   Dined on May 14, 2022

   overall3food4service4ambience2

   Good, tasty food, great staff, nice space, but a little too noisy.

   Report
5. AH

   AaronH

   Seattle

   2 reviews

   2.0

   2 reviews

   Dined on May 11, 2022

   overall2food2service5ambience5

   The food was just okay, and not at all in line with the cost. The service was first rate, though, and the space is really cool.

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6. JC

   JasonC

   1 review

   5.0

   1 review

   Dined on April 30, 2022

   overall5food4service4ambience4

   Something was a bit salty for me, but overall very cool experience

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7. A

   Angie

   Chicago

   1 review

   5.0

   1 review

   Dined on April 30, 2022

   overall5food5service5ambience5

   We brought our little one out to dine with us and the staff was so friendly and accommodating. The food was delicious, drinks were great, and the restaurant has a cool vibe. Can’t wait to come back again!

   Report
8. DB

   DanaB

   Detroit

   1 review

   3.0

   1 review

   Dined on April 29, 2022

   overall3food3service1ambience3

   Good food, good service; however, it took 30 minutes to receive the wrong drinks.

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9. OT

   OpenTable Diner

   Detroit

   3 reviews

   5.0

   3 reviews

   Dined on April 28, 2022

   overall5food4service5ambience5

   My friend and I celebrated her bday and we had a great time. Wonderful place. Thank you.

   Report
10. SH

    SallyH

    1 review

    4.0

    1 review

    Dined on April 23, 2022

    overall4food4service3ambience2

    The food was very good and was the highlight of the evening. Our server was good but not as attentive as I would have liked. Maybe it was the table we were at, but the music from the overhead speakers was so loud that I could only hear the person sitting right next to me rather than the rest of the table. Everyone in the group made the same comment about the music (so it wasn't just me getting old). This made it difficult to have a conversation. The food would bring me back but would be a better experience at a different (more quiet) table.

    Report
11. D

    Deedledee

    Detroit

    10 reviews

    3.0

    10 reviews

    Dined on April 23, 2022

    overall3food3service5ambience5

    Food is overly priced but the service and ambiance is good

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12. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    vip
    3.0

    2 reviews

    Dined on April 23, 2022

    overall3food3service3ambience5

    They were out of a bunch of the items on the menu, some food came out late and was cold. We had some non alcohol drinkers and the server was not very accommodating to their requests.

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13. E

    Elena

    Denver

    1 review

    5.0

    1 review

    Dined on April 21, 2022

    overall5food5service5ambience5

    Miracle was our server and she was great! The cocktails at Otus Supply are always on point and the food is consistently tasty.

    Report
14. DG

    DavidG

    Detroit

    4 reviews

    vip
    5.0

    4 reviews

    Dined on April 16, 2022

    overall5food5service5ambience5

    Food and service were excellent. Will definitely be back

    Report
15. OT

    OpenTable Diner

    Detroit

    1 review

    1.0

    1 review

    Dined on April 15, 2022

    overall1food1service5ambience3

    I order a fried chicken sandwich and the chicken was completely raw when I cut into it. The manager didn’t comp our meal or give us anything off our bill.

    Report
16. KP

    KeithP

    New Orleans

    1 review

    3.0

    1 review

    Dined on April 9, 2022

    overall3food3service3ambience4

    The food was good but nothing really spectacular for the price. It was cold where they seated us and the specialty drink we had was almost all syrup and we had to return it. It’s has a great ambience and great names for the dishes but it wasn’t special for the price.

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17. MK

    MannyK

    Detroit

    27 reviews

    vip
    3.0

    27 reviews

    Dined on April 8, 2022

    overall3food2service2ambience4

    $19 for mac and cheese and there was no protein included, no sides, just mac and cheese.

    Report
18. OT

    OpenTable Diner

    Detroit

    1 review

    1.0

    1 review

    Dined on April 6, 2022

    overall1food1service1ambience1

    This Is the second chance we gave Otis Supply, first was not good but was it opened around the first year. Seeing the menu changed we figured we would give it another chance. My wife and and I are both in the service Industry, and go out of our way to understand/accept issues. We showed up for our reservation, and sat in the Bar Area. After about 5 mins the manager said the bartender would be right with us. The Bartender had a fairly large sized section for having to make craft cocktails which take time. IMHO probably should not have a section and just the bar since they are so time consuming. After waiting 15 mins with no greeting from him he attempted to deliver a drink to us which was not ours, we have yet to talk to anyone to order anything. Nothing was said about being right with us. He proceeded to take the drink to a different table and have about a 5 min conversation with them. I get it we all get in the weeds sometimes but he realized we were his table when he brought the wrong drink, also he saw us sit down. Again normally we are very easy to please knowing the industry. After he finished the order he walked by us once again with no greeting or I will be right with you, so we left after being there for 18 mins with no greeting from our server/bartender. This is the first time I can ever remember walking out of a restaurant. It is more a issue with the restaurant for having him take tables while also doing bar/service bar. But all he had to do at some point was acknowledge us and that he would be right with us. I would skip the place, this happened on a Wednesday so I can’t imagine on a actual busy night.

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19. S

    Scarlett

    1 review

    5.0

    1 review

    Dined on April 6, 2022

    overall5food5service5ambience5

    Amazing find with a great atmosphere and awesome bartenders!!

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20. BF

    BethF

    Detroit

    2 reviews

    5.0

    2 reviews

    Dined on April 2, 2022

    overall5food5service5ambience5

    We were seated on time. Everyone was super friendly and attentive. The food was amazing.

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21. C

    Colagal

    Charlotte

    23 reviews

    vip
    5.0

    23 reviews

    Dined on March 30, 2022

    overall5food5service5ambience5

    Fast service from waiter, bar, and kitchen. Food and drinks were delicious! I love their wings 😋

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22. JW

    JohnW

    Detroit

    1 review

    3.0

    1 review

    Dined on March 29, 2022

    overall3food3service5ambience5

    Great set-up, great service, but the pizza was pretty bad, and used to be great, hopefully just an anomaly. Great aps and drinks.

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23. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on March 26, 2022

    overall5food5service4ambience5

    Pretty cool spot to shake it up from the normal places in the area. Good luck with parking

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24. f

    finn

    Detroit

    1 review

    1.0

    1 review

    Dined on March 26, 2022

    overall1food2service1ambience2

    our server tried to be good, but we sat for 30 minutes before she greeted us and everything took crazy long. she had way too much going on which is management's fault, not hers. food was mediocre at best. Those chicken sandwiches are absolutely disgusting. Asked for sauce on the side, it came drenched in the sauce... franks redhot??? falsely advertised as sriracha. you should take that sandwich off the menu because it is a disgrace to chicken sandwiches everywhere. and everything is extremely over priced.

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25. CG

    CarenG

    Detroit

    2 reviews

    5.0

    2 reviews

    Dined on March 19, 2022

    overall5food5service5ambience5

    My husband and I took my brother-in-law and sister-in-law out for my brother-in-law’s birthday. At first we felt awkward because we are older and Otus has a young clientele. We needn’t have worried! Our server, Jane, was incredible! We were greeted warmly and Jane answered all of our questions. She was attentive, friendly and professional, a gem! The food was scrumptious! Two of us had The Tiny ❤️ My brother-in-law’s fish sandwich looked incredible! We all went nuts over the broccolini appetizer (could have eaten it all night long!) The homemade chips were delicious and the cheesy grits, rich and creamy. We were treated warmly and wonderfully and being seniors in a young environment, that’s not always the case. I am ecstatic that we tried Otus Supply, it was a delicious and wonderful experience! We will definitely be back!!

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26. BC

    BarbC

    Detroit

    1 review

    5.0

    1 review

    Dined on March 16, 2022

    overall5food5service5ambience4

    We enjoyed our time at Otus Supply. Our waiter was fabulous (wish I could remember his name) and the food was good. The food was a little pricey but we knew this before going so there so not unexpected. My only complaint was no receipt. Apparently the waiter asked me If we could use the machine at the table or did I want a receipt. I didn't hear him properly so I didn't get a receipt. My bad! All in all, a great meal with the family.

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27. OT

    OpenTable Diner

    Detroit

    5 reviews

    2.0

    5 reviews

    Dined on March 15, 2022

    overall2food3service2ambience2

    Everything was fine. Nothing wrong with the food. Griddlecakes for dessert absolutely the best choice. Bummer that there’s no chocolate cake anymore. The brownie was only so-so. Frustrating that we had to chase down our server for both more water and to get the actual check.

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28. JD

    JoshuaDunphy

    Oklahoma City

    3 reviews

    4.0

    3 reviews

    Dined on March 12, 2022

    overall4food4service2ambience3

    The food was excellent, the service was a little bit of a letdown. We were initially sat at a table that wobbled if you touched it. Upon asking to be moved to another table, we weee met with pushback and it took almost 20 minutes to be moved. The server was absent most of the meal and seemed to be overbooked in number of tables she was serving. There was a lot of confusion with what tables the food being served was going to from the kitchen runner.

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29. OT

    OpenTable Diner

    Detroit

    2 reviews

    5.0

    2 reviews

    Dined on March 12, 2022

    overall5food5service5ambience5

    This place is a gem! The food and drinks are always delicious. Highly recommend! 11/10!

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30. PC

    PeteC

    Detroit

    1 review

    4.0

    1 review

    Dined on March 11, 2022

    overall4food4service5ambience5

    Really good food and service. I’d go again when I’m in the area.

    Report
31. TB

    TracyB

    Detroit

    1 review

    3.0

    1 review

    Dined on March 11, 2022

    overall3food3service4ambience4

    Took an hour to get our meal. Lettuce on salad was dry and wilty. Chili was excellent. Server was nice.

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32. BA

    BARBARAH

    Detroit

    3 reviews

    5.0

    3 reviews

    Dined on March 9, 2022

    overall5food4service5ambience5

    Had the Mac and Cheese - thought it was excellent. One daughter had Salad which was huge other had Burger and said the flavor was great.

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33. TS

    TheSilverFox

    Detroit

    2 reviews

    3.0

    2 reviews

    Dined on March 5, 2022

    overall3food3service5ambience4

    I'm going to be somewhat critical, let me start off with the good, service was great from the greeters to the wait staff. Food however seemed to have been an off week or month, the dishes ordered that we've has before were defiantly not up to previous visits, pork with overly sweet sauce, pasta's sauce bland and pizza's dough was under cooked.

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34. OT

    OpenTable Diner

    Detroit

    1 review

    5.0

    1 review

    Dined on March 4, 2022

    overall5food5service5ambience5

    Everything was delicious. Highly recommend the burgers, fries, “that’s amore” pasta dish. My old fashioned was great! The chocolate brownie and s’mores dessert were good. Reservations on Open Table was easy. And when we added another seat and moved the time- we got them via phone even when app said they weren’t available.

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35. OT

    OpenTable Diner

    Chicago

    4 reviews

    vip
    2.0

    4 reviews

    Dined on February 27, 2022

    overall2food1service5ambience4

    First time back to Otus since the menu changed. Definitely miss the small plates / interesting food. Food wasn’t bad (except the pizza), but for the price point, there are many more establishments in Ferndale with amazing food. Note about the pizza - just sooo much bread, with very little topping or sauce to make it edible. Their French fries! and Wicked garden salad were very good. All of the staff were amazing. They were the best part about the experience.

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36. OT

    OpenTable Diner

    Detroit

    7 reviews

    vip
    3.0

    7 reviews

    Dined on February 27, 2022

    overall3food2service4ambience4

    Food was cold when it came to the table

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37. E

    Elmo

    Hawaii

    1 review

    4.0

    1 review

    Dined on February 23, 2022

    overall4food4service5ambience5

    Drinks are a bit pricey, but then again so is everything else in the world these days.

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38. WP

    WilP

    1 review

    1.0

    1 review

    Dined on February 19, 2022

    overall1food1service1ambience2

    DO NOT COME TO THIS PLACE! Our entire experience from start to finish was horrible. We did have a reservation and we were seated promptly, but after that it took 40 minutes to get our drinks, one of which was literally just a can of beer. The level of communication from our server was minimal. When she finally got around to us to take our orders almost everything we had selected was not available and she failed to mention any of that to us when she first spoke with us. So frustrating. It took another hour to get our food and not everyone at our table received their food at the same time and those that did the food was luke-warm at best. It took another 30 minutes for the remainder of the table to receive theirs. Do not get the bolognese - it literally had a layer of grease at the bottom of the dish. This restaurant is clearly poorly managed. I have been to many restaurants over the past year who did a great job of managing capacity limits with staffing limits, so there is no excuse for this restaurant not doing the same thing. But the worst part of the evening was the interaction with the manager - he did not care in the least that we were having the issues we laid out to him. He said "every single table that night had the same issues". He was rude and condescending and unapologetic. Given the price point of drinks (which by the way are very, very tiny for $15) and the food, I would have expected better service and quality - the drinks were OK and the food was not good and the service was one of the worst experiences I've ever had. Again, a really really poorly managed establishment with over-priced average tasting drinks and food. I have told several of my friends to stay away from this place!

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39. M

    Megan

    New Orleans

    1 review

    2.0

    1 review

    Dined on February 19, 2022

    overall2food3service1ambience4

    This was my first time eating at Otus supply , I booked a table of 7 for my sisters birthday. The ambiance was great (although very loud), and the food (that we actually received) was pretty good. But the service was horrible, probably top 2 worst service experiences of my life. Took 20 mins just to get a couple glasses of wine. Then once the food started to come out it was complete hodgepodge chaos. The servers were walking around trays of food asking people at multiple tables what they ordered. Which we could see happening around the restaurant. It’s like they had no clue what orders went with what tables. With the first round of food that come out we got 2 of our entrees. Then about 10 mins later they came out with 3 more of our entrees and one of our 2 appetizers. Another 15 mins goes by and 2 of the people in our party still did not have their food. The server didn’t seem to care or even acknowledge that until we said something to her about it. Finally brought out one more entree (still missing the last one and 1 of our appetizers we ordered). At this point everyone else is done eating and my friend still hasn’t gotten his food. We couldn’t even order more drinks while we waited since we knew those would take an eternity . We finally say never mind just bring us the check as we had been there for 2 hours at this point . And when she brings the check it still has one of the appetizers on it that we never received and nothing is comped off our bill even though one person didn’t even get to eat! I understand that a lot of restaurants are experiencing staffing shortages, but if that is the case they need to just not seat all their tables.

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40. DD

    DiningintheD

    Detroit

    1 review

    4.0

    1 review

    Dined on February 19, 2022

    overall4food4service2ambience4

    Good food and ambience partially overshadowed by slow service.

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