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Palace Cafe Dining Room  - Palace Café, New Orleans, LA

Palace Café

4.4
4.4
4699 Reviews
$30 and under
French American
For larger parties, please call (504) 523-1661.

For over two decades Palace Cafe has been serving award-winning, contemporary Creole cuisine in the historic Werlein Music building. Located downtown, at the entrance to the French Quarter, this Dickie Brennan & Co. restaurant is popular with visitors & locals alike.

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2 people

7:00 PM


Booked 61 times today
Private dining

Private dining

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Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    French American, Seafood, Bistro

  • Hours of operation

    Brunch Sat, Sun 10:30 am–3:00 pm Lunch Wed–Fri 11:00 am–3:00 pm Dinner Wed–Sun 5:00 pm–9:00 pm

  • Phone number

    (504) 523-1661

  • Payment options

    AMEX, Diners Club, Discover, MasterCard, Visa

  • Dress code

    Smart Casual

  • Catering

    To learn more about Dickie Brennan & Co.'s catering options, please contact our Sales Department at 504-274-1816.

  • Private party facilities

    Palace Café's Fleur de Lis room can seat up to 80 and overlooks the iconic Canal Street. In our Wine Room set for 12, intimate dinners are fit for a king. For larger parties up to 200, our Second Floor is perfect. It overlooks the main dining room with a grand staircase as an entrance.

  • Private party contact

    Stephanie Aubrey: (877) 625-9155

  • Neighborhood

    French Quarter

  • Cross street

    Chartres Street

  • Parking details

    We offer discounted valet parking at the Marriott at 555 Canal Street, based on availability. Bring your parking ticket to the restaurant for validation.

  • Public transit

    Easily accessible by the Saint Charles Streetcar & the Canal Streetcar.

  • Entertainment

    Join the Rum Runners Duo during Happy Hour in the Black Duck Bar on Palace Café's second Floor. Happy Hour is Monday - Friday from 4pm-6pm. Place Café also offers a live jazz brunch every Saturday and Sunday from 10:30am-2:30pm featuring the Joe Simon Trio.

  • Additional

    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

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Gift card

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Popular dishes

What 4,699 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.4Food
  • 4.5Service
  • 4.5Ambience
  • 4.3Value

NoiseModerate

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  1. P

    Porsche62

    Western NC

    23 reviews

    5.0

    23 reviews

    Dined 4 days ago

    overall5food5service5ambience5
    Our first since reopening. Service from Holly was very good. She took time to interact and makes us feel valued. Food was awesome. Can’t wait to come back on our next New Orleans visit!!
  2. DD

    DeeDee

    Baton Rouge

    1 review

    3.0

    1 review

    Dined 5 days ago

    overall3food2service4ambience5
    I have eaten dinner at Palace Cafe several times in the past . I was there for brunch for the first time a few weeks ago, and it was wonderful. We had dinner there last night, and were extremely disappointed. The food was mediocre at best. The shrimp remoulade barely had any sauce. The gumbo did not taste like Louisiana gumbo - I know gumbo! I was born and raised in Louisiana. The pasta was very spicy but no flavor. We expected more from this well known Brennan’s restaurant!
  3. W

    Worried

    New Orleans

    32 reviews

    vip
    2.0

    32 reviews

    Dined 5 days ago

    overall2food1service4ambience4
    It must have been an off ight or The Palace Cafe is still not ready for prime time. We arrived at 5:15 to make a 7:30 show. We ordered 3 drinks, 2 apps and 3 entrees. The drinks were excellent, as was our server. The apps took 25 min to come out and then the were on the cold side but I overlooked it because I have been to TPC many times and thought it was just a fluke. Then we waited 50 minutes for our entrees. Entree after entree kept coming from the kitchen and none were being brought to us. It was not overly busy and when it became truly apparent other tables who cam in after us and had way more people were getting their entrees, I had to ask. 10 minutes later our food came out. My burger and fries were stone cold. I refused it. They comped our entrees and offered to bring me anything else but now it was getting too late to make our show. The last straw was when I tried my friend's pasta dish and had the longest hair I have ever seen in a plate of food. I did not discover it until I put it in my mouth, ugh. That was it, appetite lost. So all in all, TPC still has a few kinks to work out.
  4. M

    Miley

    New Orleans

    63 reviews

    vip
    3.0

    63 reviews

    Dined 5 days ago

    overall3food3service5ambience4
    We had dinner at 5:30 PM and were told that they were out of their signature dish the crab meat cheesecake. I ordered the shrimp bisque and was brought a bowl that looked like it had half of 1 shrimp cut up and then they poured the bisque on top. The bananas foster was very good and our service was very good however quality of the food was not up to New Orleans style restaurants.
  5. G

    Greggk

    Houston

    14 reviews

    5.0

    14 reviews

    Dined 7 days ago

    overall5food4service5ambience4
    Really great resturant. Service was fantastic. Wine recommendation was spot on. Food was great, however a couple more vegetarian options would make it perfect. The noise level was our only drawback. It was difficult to have a conversation.
  6. ML

    MichaelL

    New Orleans

    17 reviews

    vip
    3.0

    17 reviews

    Dined 7 days ago

    overall3food3service5ambience4
    Usually love this place. My soup (Shrimp Bisque) had almost no shrimp, was served “warm” and was ok. My fish portion was very small.
  7. JP

    JacquelineP

    1 review

    4.0

    1 review

    Dined on November 27, 2022

    overall4food5service4ambience5
    Excellent food. First serving of red beans and rice and catfish was cold. Wait person was notified and another plate was provided.
  8. V

    Valiz

    1 review

    4.0

    1 review

    Dined on November 27, 2022

    overall4food4service4ambience4
    Great service and ambience. Food was very tasty. Would have loved if they added live jazz to the mix.
  9. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on November 26, 2022

    overall5food5service5ambience5
    Loved our waitress Pam!!
  10. DC

    DanielC

    Indiana

    1 review

    5.0

    1 review

    Dined on November 26, 2022

    overall5food5service5ambience5
    True New Orleans cuisine in a sophisticated atmosphere and professional wait staff.
  11. AM

    AMCP

    Sacramento

    24 reviews

    4.0

    24 reviews

    Dined on November 25, 2022

    overall4food4service4ambience4
    Great Thanksgiving day meal with the family!
  12. NB

    NancyB

    Savannah

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food5service5ambience5
    Arthur was the best server! My only comment is we could have used another scoop of ice cream for my banana’s foster.
  13. DS

    DebrahS

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food5service5ambience4
    A very wonderful Thanksgiving dinner. They were very gracious in accommodating my gluten free needs. We will definitely return!
  14. JD

    JulioD

    Los Angeles

    3 reviews

    5.0

    3 reviews

    Dined on November 24, 2022

    overall5food5service5ambience4
    Crab cheesecake was simply incredible. Amazing shrimp bisque. Outstanding andoullie crusted fish.
  15. JK

    JennKenn

    Orlando

    1 review

    3.0

    1 review

    Dined on November 24, 2022

    overall3food3service3ambience3
    My family ordered traditional Thanksgiving fare and since they have been spoiled by my excellent Thanksgiving dinners past, they were not impressed. I ordered the beet salad, which was awesome and the crab cheesecake, which needs no introduction. My experience was a solid 4 out of 5. Theirs was a 2-3 out of 5,
  16. OT

    OpenTable Diner

    New Orleans

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food5service5ambience5
    We enjoyed Thanksgiving at The Palace Cafe.
  17. TC

    TonyC

    Dallas

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food5service5ambience5
    Old school upscale food and service. Highly recommended,
  18. JR

    JimR

    Houston

    1 review

    2.0

    1 review

    Dined on November 21, 2022

    overall2food3service1ambience3
    Was expecting more but was not satisfied. Not enough cheese in Brie appetizer it was all pastry and jam. Service was not up to par for an upscale restaurant. Coffee was served with no cream and sugar. By the time it was brought to table the coffee was cold. Also ordered a coffee with Frangelica but got a coffee with Frangelica with ice on side. By the time this was fixed coffee was cold. Seemed like server just gave up and forgot about us. Bill needs to be itemized. Not sure if waiter took off extra drink that was a mistake. Will not be returning.
  19. IG

    IllyG

    Orlando

    6 reviews

    4.0

    6 reviews

    Dined on November 20, 2022

    overall4food4service5ambience5
    Loved the jazzy brunch! We got a private serenade. The ambiance is lovely, and the service was great. The food was just ok, although I really enjoyed the crab cheesecake. Im definitely willing to go back but will try some different foods.
  20. P

    Phoenix

    Calgary

    19 reviews

    4.0

    19 reviews

    Dined on November 20, 2022

    overall4food5service4ambience3
    We came for the jazz brunch. Food was fantastic as always with the best catfish in town, and I could eat a piece of crab cheesecake every day. It’s that good!! We were very disappointed however that in the hour we were there we heard only 5 minutes of jazz music. It was a shame.
  21. RH

    RoseH

    New Orleans

    1 review

    3.0

    1 review

    Dined on November 19, 2022

    overall3food2service5ambience5
    food is not what it used to be. The encusted fish was only average. The legendary white chocolate bread pudding was just mehhhh. The shrimp bisque was very flavorful! Cocktails were delish and Nigel took excellent care of us.
  22. NJ

    NJdine

    San Francisco

    15 reviews

    vip
    5.0

    15 reviews

    Dined on November 19, 2022

    overall5food5service5ambience5
    A NOLA favorite. Live jazz, good service, lovely ambiance
  23. OT

    OpenTable Diner

    Baton Rouge

    2 reviews

    5.0

    2 reviews

    Dined on November 19, 2022

    overall5food5service5ambience5
    The Jazz Brunch was exceptional! Great food, awesome Service!
  24. J

    Jeannette

    1 review

    2.0

    1 review

    Dined on November 19, 2022

    overall2food1service1ambience4
    Fish was under cooked, slow service, poor management
  25. RH

    RogerH

    New Orleans

    2 reviews

    4.0

    2 reviews

    Dined on November 18, 2022

    overall4food4service5ambience4
    The food was very good as was the service. Beautiful view onto Canal Street.
  26. MT

    MichaelT

    1 review

    5.0

    1 review

    Dined on November 18, 2022

    overall5food5service5ambience5
    Our waiter was awesome. He asked a few questions and basically ordered our food and drink for us. Everything was awesome.
  27. CJ

    CliftonJ

    1 review

    5.0

    1 review

    Dined on November 18, 2022

    overall5food5service5ambience5
    We had spent a week in New Orleans and this was our last dinner. We loved it. Our waiter jimmy was excellent.
  28. S

    Steve

    Birmingham

    6 reviews

    5.0

    6 reviews

    Dined on November 17, 2022

    overall5food5service5ambience5
    We're staying at the Marriott for the weekend, for our national conference, and caught dinner tonight at the Palace - super convenient, as it's literally right next door. SO glad we did. Super chill vibe, VERY friendly staff. We had 5:45 reservations and arrived early, but they sat us right away. Our server, Dorothy, was friendly, funny, and knowledgeable - a delight. The Baked Brie appetizer was tasty; perfect coupling with sliced apples. My wife had the The Werlein salad with roasted chicken added; I had the Shrimp Tchefuncte. Both were FANTASTIC. The shrimp were absolutely DELICIOUS - and Kelly's salad was excellent (I helped her finish it). The Bananas Foster dessert - made by Dorothy table-side - was the perfect ending to a perfect meal. All for under $100. For those staying at the Marriott or other nearby hotels, and looking for a super convenient and delicious meal coupled with a great vibe, TRY THE PALACE.
  29. G

    Gics

    Cincinnati

    48 reviews

    vip
    2.0

    48 reviews

    Dined on November 17, 2022

    overall2food2service2ambience3
    We had a party of four - one steak had to be sent back as it was very overcooked, Another entree was barely edible - the other 2 were fine. Wine with our dinner arrived as we were finishing up. Manager offered us a free dessert due to our complaints but more mediocre food was not really what we had in mind. I guess there was a reason we were able to get a reservations so easily when many other restaurants were full. There are many other better options.
  30. KW

    KarenW

    Washington DC

    1 review

    5.0

    1 review

    Dined on November 13, 2022

    overall5food5service5ambience5
    Was concerned about the restaurant because of recent reviews. So glad I didn't believe them! Not sure why people are so quick to be negative anymore. Coming in from out of town, we loved the Sunday Brunch. The music was live, and the food was fantastic. Service was great. I will go back when I get back to New Orleans.
  31. OT

    OpenTable Diner

    Seattle

    1 review

    5.0

    1 review

    Dined on November 13, 2022

    overall5food5service5ambience5
    The Crab Cheesecake is to die for! Fun place!
  32. 2

    2die4

    New Orleans

    105 reviews

    vip
    5.0

    105 reviews

    Dined on November 13, 2022

    overall5food5service5ambience5
    Terrific brunch, fabulous cocktails, outstanding entrees and appetizers. Great jazz band!
  33. M

    Mary

    Memphis/West TN

    15 reviews

    2.0

    15 reviews

    Dined on November 13, 2022

    overall2food2service2ambience2
    We were in New Orleans for a 40th birthday all girls weekend. We had heard good things about this place however those comments from others were not what we experienced. The Brie appetizer had absolutely NO Brie in it. Our waitress was attentive AT FIRST. However, after when we sent the second Brie back for the same reason she did not return too much except to bring our food. My fish entree was good but only lukewarm, my daughter’s hamburger was cold but she was so hungry she ate it. My other daughter’s shrimp on her Caesar salad was cold. My sisters chicken Caesar salad came out with NO chicken on it. So, I do not think I will return here and neither will any of our party-total of 7 people. I will not recommend this restaurant to anyone and neither will my girlfriends.
  34. EY

    EricY

    Chicago

    5 reviews

    vip
    2.0

    5 reviews

    Dined on November 13, 2022

    overall2food2service2ambience1
    Was really looking forward to this dinner and was extremely disappointed. Restaurant is poorly managed. Servers were doing everything with no help. Food was average at best. Ambiance was not good—please dim the lights at dinner. Overall very sloppy and unprofessional from front of the house to the kitchen. Expected much more from a DB restaurant. If you’re heading to New Orleans skip Palace Cafe.
  35. d

    dunkstirling

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on November 13, 2022

    overall5food5service5ambience5
    Our waiter, Yurick(?), gave us great recommendations. Great meal!😍
  36. RL

    RayL

    New Orleans

    4 reviews

    5.0

    4 reviews

    Dined on November 13, 2022

    overall5food5service5ambience4
    The crab claw cheesecake was excellent as was the andouille crusted flounder. A treat to have Bananas Foster prepared at the table
  37. VP

    ValerieP

    Nashville

    2 reviews

    4.0

    2 reviews

    Dined on November 12, 2022

    overall4food3service3ambience4
    Hostess was somewhat rude and not helpful. Waiter was a little better. Food was good but probably not worth the price!
  38. AD

    AdrianD

    Denver

    5 reviews

    5.0

    5 reviews

    Dined on November 10, 2022

    overall5food5service5ambience5
    Great place on Canal St. Every thing was delicious!
  39. D

    Delilah

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on November 10, 2022

    overall5food5service5ambience5
    Dinner at the Palace Cafe should be on everyone's New Orleans restaurant list. The food lives up to the Brennan name, and the service is always on point. No less important is total value... proof that you can enjoy a fabulous meal in beautiful surroundings without exceeding the credit limit...and don't forget to visit the Black Duck upstairs for an after dinner drink.
  40. OT

    OpenTable Diner

    Charlotte

    1 review

    5.0

    1 review

    Dined on November 6, 2022

    overall5food5service5ambience5
    Elizabeth was a wonderful server and the food was delicious.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Palace Café does offer delivery in partnership with Uber Eats. Palace Café also offers takeout which you can order by calling the restaurant at (504) 523-1661.

Palace Café is rated 4.4 stars by 4699 OpenTable diners.

Palace Café does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 61 times today
Google Map for Palace Café

605 Canal Street, New Orleans, LA 70130

Additional information

  • Cross street

    Chartres Street

  • Neighborhood

    French Quarter

  • Hours of operation

    Brunch Sat, Sun 10:30 am–3:00 pm Lunch Wed–Fri 11:00 am–3:00 pm Dinner Wed–Sun 5:00 pm–9:00 pm

  • Cuisines

    French American, Seafood, Bistro

  • Dining style

    Casual Elegant

  • Dress code

    Smart Casual

  • Parking details

    We offer discounted valet parking at the Marriott at 555 Canal Street, based on availability. Bring your parking ticket to the restaurant for validation.

  • Public transit

    Easily accessible by the Saint Charles Streetcar & the Canal Streetcar.

  • Payment options

    AMEX, Diners Club, Discover, MasterCard, Visa

  • Entertainment

    Join the Rum Runners Duo during Happy Hour in the Black Duck Bar on Palace Café's second Floor. Happy Hour is Monday - Friday from 4pm-6pm. Place Café also offers a live jazz brunch every Saturday and Sunday from 10:30am-2:30pm featuring the Joe Simon Trio.

  • Additional

    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

  • Phone number

    (504) 523-1661

  • Catering

    To learn more about Dickie Brennan & Co.'s catering options, please contact our Sales Department at 504-274-1816.

  • Private party facilities

    Palace Café's Fleur de Lis room can seat up to 80 and overlooks the iconic Canal Street. In our Wine Room set for 12, intimate dinners are fit for a king. For larger parties up to 200, our Second Floor is perfect. It overlooks the main dining room with a grand staircase as an entrance.

  • Private party contact

    Stephanie Aubrey: (877) 625-9155

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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