Palm Court - The Langham, Hong Kong
Good and will book again.
Great service. Staff were really friendly, considerate and helpful. Chefs were able to quickly cater to the dietary needs of our pregnant friend. Food was tasty, but the scones were a bit on the small side.
Bring a jacket as the air con is quite cold, although the staff noticed and lent us some shawls.
I would expect more welcoming services during dining.
Staffs are really nice and polite. They were really patient explaining the food to us. Service was so great!
Arrived 4.15pm for 4.30pm reservation, our afternoon tea arrived after 5pm. Staff did not pay attention to us at all, felt neglected during the whole time we were there. The tea did not come with sugar or sweeter, nor was it offered (I don’t use it but expect to be asked about it). No refill was offered, not even for the tea - that I do expect as it gets too cold after a while. Also, be aware that there is nothing special for children - unlike The Langham in London there is no children’s afternoon tea menu. I will not visit this place again, pricing and food quality is OK but the poor service is just too disappointing.
Staffs are very friendly and polite. The are also very helpful and the taste and presentation of the food are nice!
Best in Kowloon 5 star hotel.
European cakes taste excellent👍
Another birthday afternoon tea with friends. it's really valuable in using coupon. we join the promotion scheme and having paid two head counts for three to enjoy the meal. besides, after confirmed the reservation, i emailed to the restaurant for special requests on the arrangement being seated and this event occasion. the restaurant replied quickly and promised to arrange for us. we had a great time there. and also it's so sweet that one of the staff said 'happy birthday' to my friend when we were leaving the restaurant. she was impressed and so happy with that.
Good quality of food in a well decorated environment, with privacy .
Their hightea set is super over prices and the food was totally not up to 5 star standard. Will NEVER go back to Langham Hotel for afternoon gathering with friends.
The table is a bit small, no wonder there is a 3-tiers tea set tray standing from the floor at our table side. I hv the Pink tea set w/ fd, food is good, staff introduced one by one very clearly. Only confused as one staff collect our cutlery when we almost finished, another staff replace us new dishes. After awhile a waitress took away our unused dishes again.
Thank you for letting us stay until 6:15.
Just not worth the price tag. Felt claustrophobic down in the lobby with no windows & a low ceiling. Really overpriced.
An afternoon tea with a girlfriend with fond memories
My friend and I were there for afternoon tea.
The service, atmosphere, utensils and presentation were all very nice.
I would have preferred more savoury snacks; there were a bit too much sweets.
A tad bit on the expensive side.
Environment is good but the lobby is too noisy
Staff is nice and helpful, but seems not enough staff
Food is good, but the chocolate drink not satisfactory
You professional and hospital services were appreciated. The setting was also well placed. The pastry was better than the dessert. The tea could be tasted stronger. The air-conditioner was quite cold.
The afternoon tea came in a three-tiered rack and a picnic basket. Lovely set up. Outstanding food, probably the best there is in terms of the quality of food among Hong Kong afternoon tea. Excellent service, especially Alex, who was warm and helpful. It was rather quiet when we dined there, which was perfect for me and my husband. We can't wait to go back for their Fall/Winter tea selection.
Picnic afternoon tea looks pretty
We like the dessert and drinks especially fruit tea.
All good, but there’s not too much light.
Cake and tea fabulous!
We had very comfortable and luxury picnic style afternoon tea time.
Not enough waiters/waitresses in the dinning area. Table are too high for sitting at the sofas.
Long waiting time of ordered tea set
Overall well service
Waitress/waiter are helpful and provided good service. However, the table is too small and not suitable for high tea set.
The lobby area is quite nice. It was quiet but I guess it is becoz of the COVID-19.
Service is good. The waiter & waitress are responsive and willing to help with anything.
The afternoon tea set is below average. It didn’t taste as good as it looked.
Service was amazing - the staff went above and beyond to ensure you had what you needed. Had two children with me and they even went to an outside ice cream parlour to get some for them.
Bad customer service. Inattentive and incompetent staffs. I was expecting much better service at high rated hotel restaurant like Palm Court.
Celebrated our wedding anniversary at Palm Court. Their savoury afternoon tea was exquisite. Service was impeccable. Thank you for a wonderful time!
overall is good on service, food environment and the taste
More scones please, they were exquisite! Thank you so much for the birthday cake! It melted in my mouth. Thank you to the waitress for singing happy birthday to me too. She went all out!
Will not go there again honestly, quality of food is not up to standard
Nice Beautiful food beautiful environment
It was satisfying afternoon in the relaxing antique ambience. Pretty pink snacks in the Wedgwood tableware were impressive.
We had afternoon tea. It was yummy. In addition to that, we could enjoy and be given calm.
The environment is excellent. Food is deliciois and great for value.
Very delicate afternoon tea, food items are unique. Food is very delicious. Requested quieter seats and it was good, servers were helpful.
Staff not well trained They poured tea everywhere They also seem not to understand English well
It is noisy and you cant get a nice relaxing tea time
The foods were great, the service was wonderful.
My family had the perfect time in the Langham.
I booked high tea for 3 guests and was not sure of the protocol when the stand came out .
It was for one person only . Why would I book for 3 and was given 1 stand . Was not happy that this happened
A delightful experience of afternoon tea , I would definitely recommend , the staff are professional, especially the young lady who introduced us the various food!
Palm Court - The Langham, Hong Kong is rated 4.1 stars by 46 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.