Playt - The Parklane Hong Kong, a Pullman Hotel

4.1
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258 Reviews
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$30 and under
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Asian
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What 258 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.0
food
4.0
service
4.0
ambience
3.9
value
Noise · Moderate
88% of people would recommend it to a friend
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YV
1 review
Dined on February 14, 2020
Overall5food5service3ambience5

Location, food, environment & all other things are good.

CL
1 review
Dined on February 12, 2020
Overall1food2service1ambience2

I went there for my boyfriend birthday celebration, I have reserved a table online which is 638x2 and another 30% off due to online reservations.
We went there for 10 minutes, We have ordered the glass of red wine and a glass of apple juice,And have 2 small prawns and half small piece of lobster which can find in your buffet area, the red wine and the apple juice not even having half of it,Then I realise that my boyfriend not really happy with the buffet as the taste not good there don’t have much options, And for the seafood area only have 2 to 3 pieces per choices for people to pick, They will replace it whenever after people take one piece. And not much option for the food either, Not the same picture is not the same options with what you have in the photos and people comment about. I don’t wanna upset my boyfriend birthday, and we went out to try to see what food we want to have,And ended up we don’t have anything else, So we decided to Go to other restaurant so I have asked the staff to help, and she ended up asking us to pay for the wine and Apple juice ( which is fair) but also ask for 2x hkd198 as we ate half piece of lobster and a prawns, I feel sorry that We’ve decided not to stay in your restaurant the food not good or not what we want, but not impressed that they actually asking us to pay for 550 to started with for being there for 10 mins and that’s all. We had a long waiting for another 15 mins and finally got an “offer for “400” ,very disappointed. 400 for walk in for less than 10 mins with half glass of wine and 2 zip of apple juice, and half small frozen lobster and 2 small prawns which not taste good and ended up didn’t finish it. And waited for 15 mins for such an “special offer”.
Others restaurant no matter is a high class one or low class one will never make this offer. Good selection is really bad aswell. Whatever Shown in the website is not happing inside the restaurant.

NL
1 review
Dined on January 24, 2020
Overall4food4service4ambience5

Limited dessert choice. Would be great if more drinks could be provided.

AH
Hong Kong
1 review
Dined on January 18, 2020
Overall1food3service1ambience1

one waiter is impolite to ruin my birthday meal, 3 mins before brunch starting, my plate is taken away from the waiter rudely and just said "not yet atart" with impolitely tone with black face.
it was bad feeling to start my brunch

RR
1 review
Dined on January 15, 2020
Overall4food4service4ambience4

Nice Lunch Buffet Lots of variety, high quality food, dessert n ice cream so good.

DL
London
1 review
Dined on January 7, 2020
Overall4food4service4ambience4

It is a busy buffet restaurant with a good variety of food, conveniently located in the shopping district of Causeway Bay.

JL
1 review
Dined on January 5, 2020
Overall5food5service5ambience5

Good food and nice staff. Will try more food next time as too full this time. Home made ice cream is delicious and much appreciated. Desert size are small that’s good can try more variation of small portions.

AN
1 review
Dined on December 31, 2019
Overall4food4service5ambience5

Great ambiance. But food same as normal days, only have additional free juice. Not worth for money for this festival day.

HD
1 review
Dined on December 28, 2019
Overall3food3service5ambience3

Too little time makes diners eat too fast. There are too few sweet varieties to choose from, which is a bit disappointing. The fruits are not fresh.

I hope next time the tea buffet 1430 - 1715. The service is very good.

FS
1 review
Dined on December 28, 2019
Overall4food4service4ambience3

Food quality is good, e.g. lobsters. We keep coming back to The Playt cause we love their lobsters. Harbour Grand Hotel also has lobsters but quality is not as good.
However, we were 5 , a table for two is so close to ours that we heard every single word the 2 guests were saying. Ambiance not as good as other hotel’s’ restaurants may be some music would help.
We surely will be returning for the lobsters!

AL
London
1 review
Dined on December 27, 2019
Overall4food4service3ambience4

The food was generally of good quality, although as a vegetarian, I would like to see a bit more vegetable fishes. I was also a little disappointed that the menu did not include potato salad, one of my favourite dishes... And it was really surprising that even the curry did not contain potatoes!

I went with my mother (70 years) and my niece (10 years) and they both enjoyed the meal very much. Especially remarkable was the Chinese and dim sum counter. It was really of good quality.

The service was a little slow on that day, probably because it was full house ... We had to wait every time we needed something, and the ordered drinks were forgotten.

Anyway, it was a nice post-christmas experience for all of us. Thank you.

OT
Hong Kong
1 review
Dined on December 16, 2019
Overall5food4service5ambience4

Make us joyful and may come next time

A
1 review
Dined on December 14, 2019
Overall4food4service5ambience4

The environment is great with excellent service and wonderful food. I think I will come again with my family.

LC
1 review
Dined on December 14, 2019
Overall5food5service5ambience5

Most of the food is tasty. The selection of ice-cream is limited and is not as good as expected. The seafood refilled quickly. The service is good. However, the design of the restaurant is not good.

LW
Tokyo
1 review
Dined on December 10, 2019
Overall4food4service4ambience3

The food is good and service from the hotel and eestaurant

C
1 review
Dined on December 9, 2019
Overall4food3service4ambience4

The overall food was fresh and delicious. I missed the roasted pig in the previous time. Ice cream kept a good level. Service was great and I had a good time with my baby during the dinner.

OT
1 review
Dined on December 8, 2019
Overall4food4service4ambience4

Good environment but food don’t have too much choice

F
London
1 review
Dined on December 1, 2019
Overall3food3service2ambience2

Went for a seafood and caviar buffet, there were only 2 types of caviar and not much seafood, not even oysters in sight, some lobsters that they hardly replenished and didn’t place enough out, escargots with lots of grit, some mussels, crab leg and cray fish. Not really a seafood or caviar buffet is it with so few of either items. Feel like it was false advertising.

JW
Hong Kong
1 review
Dined on November 30, 2019
Overall5food5service5ambience5

Food is really tasty and of high quality; reasonable price, good environment

L
1 review
Dined on November 26, 2019
Overall3food2service3ambience2

Due to my personally favorite choice, i do much prefer one kind of salad that i had tried last time, is a kind of mixture of green apple, cucumber and egg white, but not appeared in this time buffet.

Oyster choice was improved but the cold seafood section was rather felt disappointed.

2
1 review
Dined on November 24, 2019
Overall5food5service5ambience5

The buffet is awesome. Food is delicious and they provide many choices from Asian to western. We had really great time here.

IW
1 review
Dined on November 20, 2019
Overall4food4service4ambience4

Was amazed by the high quality and wide variety of food here! Seating was reasonable spacious and the staff were fabulously helpful, very good service indeed. One nice hotel that we will revisit!

K
Los Angeles
1 review
Dined on November 17, 2019
Overall5food5service5ambience5

Most of the food is good. However they do not have a carving station for meat such roast beef, lamb leg, etc. The pre-grilled steak is tiny, wafer thin and overcooked.

JT
Hong Kong
1 review
Dined on November 15, 2019
Overall4food4service4ambience4

THIS HOTEL HAS GIVEN SOME QUITE YUMMY GOOD. THE WAITERS AND WAITESS PERFORMED WELL!

c
1 review
Dined on November 3, 2019
Overall4food4service5ambience3

Lobster taste not really good and refill not enough.
Desserts taste good.
More foods suitable for kids is better

LC
1 review
Dined on October 27, 2019
Overall4food5service5ambience4

a bit slow in refilling the lobsters and seafood stand

FL
1 review
Dined on October 21, 2019
Overall5food5service5ambience5

Good food and service quality, nice place for business dinner.

AT
1 review
Dined on October 17, 2019
Overall4food4service3ambience4

Service ok
good quality of food, many choices except:
jade shell not good
crab legs, oyster too small

OT
Hong Kong
2 reviews
Dined on October 13, 2019
Overall5food5service5ambience5

Good service

M
1 review
Dined on October 12, 2019
Overall4food4service4ambience4

The standard of food was not beyond my expectation. Food was ok but no drink bar was provided. Only a cup of tea or coffee is included per person with the price.

SY
1 review
Dined on October 12, 2019
Overall3food2service5ambience3

I ate the salted egg yolk fired shrimps, it was tasteless and the shrimps were unfresh. The lobsters were smaller size than last few times and became less fequence in refilling new lobsters. Other foods remain in high quality. All staffs are nice and helpful.
Price is very expensive to normal walk-in customers unless you have their membership card.

NL
1 review
Dined on October 11, 2019
Overall5food5service4ambience4

We went with a 2 months old baby and the rest has kindly arranged a seat where we are place the stroller comfortably. The food is great and lots of variety. Will recommend it as a kids friendly restaurant.

J
1 review
Dined on October 5, 2019
Overall5food5service5ambience5

Came for dinner with my boyfriend . We loved the wide variety of cuisine which were amazing with lots of flavour, pretty impressive and appetising . The Foie gras and oysters were savoury.

The waiters are super nice and helpful. Overall it’s a great experience with playt.

y
1 review
Dined on September 30, 2019
Overall4food3service4ambience5

I'd say the food was better when i came to Playt two years ago in 2017.

It's still a good dining experience, however. Food was of good quality, especially liver pate and stew (燉湯). Salad was a bit disappointing for its variety was a little limited (as i would very much want to see simple items like red kidney beans, kernel corn, potato salad etc.) The black truffle spaghetti was creamy and delicious. The dim sum section was OK, but it ran out of Cantonese sponge cake (i mean 馬拉糕) at just about 8 o'clock.

J
Hong Kong
1 review
Dined on September 20, 2019
Overall3food3service4ambience4

The food quality is dropped. No taste for scallop sashimi... it's frozen one. Choice for dessert are not much... comman taste like chocolate ice cream can not found.

IT
1 review
Dined on September 20, 2019
Overall4food4service4ambience4

Food here very nice!! Should have more discount ❤️

OT
1 review
Dined on September 14, 2019
Overall5food4service4ambience3

lots of variety of food, service for birthday chocolate, good and recommand

WC
1 review
Dined on September 10, 2019
Overall4food4service3ambience3

The seafood (e.g. crab legs) was not very fresh. The one I had tasted as if it was just being defrosted from the freezer.

Some of the hot food were too dried, probably have been sitting on the hot plate for quite some time.

Staff should be trained better to deal with other selfish customers. For example, the woman in front of me lined up for the oysters, she asked for 3 plates despite your sign said only 1 plate per trip. Your staff told her once that 1 plate only, but the selfish customer pushed back and insisted to get more. What about other customers who have been waiting patiently in line? We spoke up but your staff was too scared to deal with this selfish customer!

Also, the Durian tarts were very delicious, but some customers seem to take a plateful of tarts and disrespected other customers waiting in line to get one. Your staff again did not tell this customer that he should not be taking so much tarts.

I think overall, handling of other rude and selfish customers should be improved to make it fair for other customers who follow your restuarant's rules.

Y
1 review
Dined on September 8, 2019
Overall4food5service4ambience2

Was hoping for a quite and relax lunch at one of the best buffet in HK with my fiancée for our engagement anniversary. Unfortunately the table next to us who got a great discount (around half of the original price) was speaking very loudly throughout the whole meal. They were talking about their half price discount for almost an hour. Despite that noisy table, the overall experience was good. Food was great.

TM
1 review
Dined on September 3, 2019
Overall4food4service4ambience4

The lighting was quite uncomfortable in some area especially our table. And it just got 2 table lamp and already for other tables. It made us getting a little bit dizzy indeed.