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Interior - Roots Handmade Pizza - West Town, Chicago, IL

Roots Handmade Pizza - West Town

4.5 (60)
$30 and under
Pizzeria
1924 W Chicago Ave, Chicago, IL 60622

About this restaurant

  • Kid-friendly
  • Neighborhood gem
  • Good for groups
Authentic Quad Cities-style pizza. Known for the sweet malt crust, scissor strip cuts, and fresh ingredients, Roots has been serving West Town since 2010. Oh and don't forget about the famous mozzarella sticks, incredible salads, or those chef series pizzas.

Painstakingly crafted comfort food made with fresh, local ingredients. House-made root beer and tons of fun for the kids. A Midwest-only (non)root beer list and late-night hours for the night owls.

So come on in. Bring the kids. It’s a new Chicago tradition, and it’s damn good.

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Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

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Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Pizzeria, American
  • Hours of operation
    Wed–Sun 11:30 am–10:00 pm
  • Phone number
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive chef
    Martin Arellano
  • Catering
    Roots Handmade Pizza offers catering to your home or office. Email us at catering@thefifty50.com.
  • Private party facilities
    Roots Handmade Pizza is the perfect neighborhood option for your little one's birthday party or your social club's happy hour. We've been catering to everyone in and around Chicago since 2010.
  • Delivery & takeout
  • Neighborhood
    West Town
  • Cross street
    Chicago Avenue and Winchester (one block east of Damen)
  • Parking details
    Street Parking
  • Additional
    Banquet, Bar/Lounge, Beer, Beer Garden, Cocktails, Delivery, Dog Friendly, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Vegan, Weekend Brunch, Wheelchair Access, Wine

Reviews

OpenTable reviews from verified diners

Reviews from people who have dined at Roots Handmade Pizza - West Town.

4.5

4.5
(60)
  • 4.5Food
  • 4.3Service
  • 4.3Ambience
  • 4.2Value

Noise • Moderate

60 Reviews
  1. Linda

    Chicago2 reviews

    5.0

    Dined on August 1, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Our go to date night place for pizza and beers. We love the chill environment.

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  2. Beronica

    Chicago1 review

    5.0

    Dined on June 8, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food was delicious and the ambiance was perfect. Our waiter, Ivan did a stellar job and was extremely patient with our requests. His customer service made my family’s experience at Roots (West Town) all the better.

    Is this helpful?

  3. Erin Gold

    Chicago8 reviews

    5.0

    Dined on May 21, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This place is a great place for families or for groups. Great food and service and fun music. Easy place to take kids.

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  4. Sandra Gold

    Chicago12 reviews

    5.0

    Dined on March 26, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Pizza is really good. Service was great. We enjoyed our time at Roots

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  5. Hayley Gold

    Chicago16 reviews

    5.0

    Dined on March 23, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    we love roots! the pizza is so good and there is a great drink selection. went before a concert with a group and it was perfect

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  6. Brittany

    Chicago6 reviews

    4.0

    Dined on February 15, 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3
    We’ve been here before. I don’t remember it being so loud. The music was so loud I had to sit next to my partner to hear. But the food, as always, was spectacular.

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  7. Jennifer

    Puerto Vallarta1 review

    3.0

    Dined on January 19, 2025

    1. Overall 3
    2. Food 5
    3. Service 4
    4. Ambience 2
    Great in the summer. Never going back in winter. Absolutely freezing. Everyone dining had to wear hats, coats and scarves. Horrible draft coming from the door. The food is always delicious. One of the only restaurants my very picky son will eat at. Unfortunately between the temperature and insanely loud music that evening we ended up taking food to go. It was my son’s birthday and he didn’t even want to stay for dessert.

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  8. OpenTable Diner

    Chicago3 reviews

    5.0

    Dined on July 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was great! Big Mike was AWESOME!!! The pizza was delicious!

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  9. OpenTable Diner

    Chicago1 review

    3.0

    Dined on June 8, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4
    We chose to go to Roots because of the extra large cheese sticks, maybe more appropriately referred to as logs. Those were excellent and worth what we paid for. We got a pizza with canadian bacon and pineapple. We found the crust was too thin to hold the pizza together; the cheese made a mess and it was hard to cut. My partner didn't care for the pizza itself. I thought it was ok; the crust reminded me of frying bread as opposed to baking in an oven. I tried a home drafted root beer also and thought it just ok. Not worth the $6 for the bottle. It was city parking so metered, but we were able to sneak into a spot just a couple of stores away from the restaurant. It was early on a saturday (11:30) when we arrived, so it was almost empty. We had a reservation through OpenTable, but it wasn't necessary due to the lack of volume. The location itself is nice, with walls that are retractable to allow for an inside or outside experience. They had enough tv's so viewing was easy if you wanted to watch. Two of us spent $50+tax/tip, which for a pizza place and a small pizza felt a little high, but we are from the suburbs and recognize that things downtown may be a little higher than otherwise expected. I would only go again for a specific event, but that's more a function of there being so many options for pizza/Italian.

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  10. GerT Gold

    Chicago21 reviews

    5.0

    Dined on April 26, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Roots pizza is still very high quality. The crust is very unique and it is what keeps us coming back. Still the best pizza to eat as leftovers.
    Roots Handmade Pizza - West TownResponded on May 1, 2024
    We truly appreciate your positive feedback! Our team works hard to maintain the quality that keeps customers like you returning. We take pride in our malt crust and are thrilled to hear that it's a highlight for you. And yes, there's something special about enjoying Roots Pizza as leftovers – glad to know it holds up so well! Thank you for your continued support, and we look forward to serving you again soon. - Antonio A

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Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Pizzeria, American
  • Hours of operation
    Wed–Sun 11:30 am–10:00 pm
  • Phone number
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive chef
    Martin Arellano
  • Catering
    Roots Handmade Pizza offers catering to your home or office. Email us at catering@thefifty50.com.
  • Private party facilities
    Roots Handmade Pizza is the perfect neighborhood option for your little one's birthday party or your social club's happy hour. We've been catering to everyone in and around Chicago since 2010.
  • Delivery & takeout
  • Neighborhood
    West Town
  • Cross street
    Chicago Avenue and Winchester (one block east of Damen)
  • Parking details
    Street Parking
  • Additional
    Banquet, Bar/Lounge, Beer, Beer Garden, Cocktails, Delivery, Dog Friendly, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Vegan, Weekend Brunch, Wheelchair Access, Wine
  1. Home
  2. United States
  3. Chicago / Illinois
  4. Chicago
  5. West Town

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

Is this your restaurant?
Claim this listing
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