Shaking Crab - Upper West Side

4.4
215 reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
Cajun
Shaking Crab - Upper West Side was established in April 2017. Located right down the street from Columbia University, this location includes lunch and dinner every day.

Shaking Crab began as a lunch craving for fresh New England shellfish and bold Cajun flavors in the spring of 2015. Kevin and Nick, co-workers in a downtown Boston office, frequently lunched together in a quest to fulfill a mutual love of spicy and fragrant foods.

One day, Nick returned from a trip to California and excitedly described his favorite meal of the trip: a crab boil with shrimp, crab legs and crawfish, all drenched in a rich, garlicky, and spicy sauce. Kevin, raised in California, immediately recognized the crab boils that his friends and family would have for summer cook-outs and the routine outings at boil restaurants. Unfortunately, crab boils were not an option in Boston at the time despite the high quality and adoration of New England shellfish.
What 215 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.3
service
4.2
ambience
4.2
value
Noise · Moderate
92% of people would recommend it to a friend
5
4
3
2
1
Sort by
Newest
Filters
OT
New York Area
1 review
Dined 18 hours ago
Overall 5food 5service 5ambience 5

Amina was such a wonderful server. So patient and so personable. Thank you so much for your exceptional service. I celebrated my graduation here and I’m so glad I chose this place. Top notch service.

Report
Helpful
DS
1 review
Dined 3 days ago
Overall 2food 1service 5ambience 3

This time was the worst ever! The crawfish was frozen and tasted very bad, I felt like I wasted my money and I wasn’t asked if I wanted something different in exchange for the poor quantity but was given a 4.00 credit for a 30.00 dollar meal! Totally upset! 😫😫😫

Report
Helpful
AP
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

This was my family's first time coming to the shaking crab. We were celebrating my sisters 60th birthday. The food the drinks and the service was outstanding and I will waitress Amina was amazing. We all will be coming back very soon thank you for the awesome experience 🥰💜😁

Report
Helpful
KH
San Francisco
1 review
Dined 4 days ago
Overall 4food 4service 3ambience 3

Good afternoon the young lady that was there, i cant remember her name, but she greeted us nice, she took us to our table and was making the drinks, she was awesome. A young black female a little chubby.
She did the job of 3 people with a smile on her face.

thank you kim

Report
Helpful
G
New York Area
1 review
Dined on May 14, 2019
Overall 4food 4service 3ambience 4

Food was good but my fried lobster was a little over battered and fried harder than previous one. But I still enjoyed it.

Report
Helpful
JL
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

First time me and my wife ever been there it was outstanding great food great friendly staff

Report
Helpful
OT
New York Area
1 review
Dined on May 12, 2019
Overall 5food 5service 4ambience 5

I took my mom for Mother’s Day. We really enjoyed our food. We’d definitely recommend to friends and family! Our server was nice but a little inattentive.

Report
Helpful
SD
New York Area
2 reviews
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Mothers Day

Report
Helpful
KE
1 review
Dined on May 11, 2019
Overall 5food 5service 5ambience 5

There was absolutely no wait which was great, I did make a reservation just to be safe though. The staff was really pleasant and helpful. The food was was great, hot and fresh we ordered non alcoholic cocktails which were delicious and the house wine was more than one expected. The restaurant was clean, ambiance was also nice. I will def be visiting this restaurant again. i didn't feel rushed we had time to enjoy our meal.

Report
Helpful
t
New York Area
1 review
Dined on May 11, 2019
Overall 5food 5service 5ambience 5

Excellent Food, service and pleasant atmosphere. The staff is truly outstanding and extremely personable.

Report
Helpful
D
1 review
Dined on May 11, 2019
Overall 5food 5service 5ambience 5

Hi Y’all,

We selected shaking crab for our mother’s day celebration. We were a party of 6 and we had an amazing time. The location is beautiful and the food was absolutely delicious. We left there feeling great, everyone said they would love to come again. Thanks for having us!

Report
Helpful
OT
New York Area
1 review
Dined on May 10, 2019
Overall 5food 5service 5ambience 5

Food was excellent

Report
Helpful
IC
1 review
Dined on May 10, 2019
Overall 5food 5service 5ambience 4

This is my favorite restaurant now! I love the food, and services. The prices are reasonable, and so much food you have to take the rest home. Will be visiting often since seafood is my favorite😊.

Report
Helpful
G
1 review
Dined on May 3, 2019
Overall 3food 3service 3ambience 3

There was one thing I did not like. I had a party of three and I could not be seated at my table, but when a someone else came in and it was a table of two the hostess told the customer she could be seated. Then when my second person came I asked if we could be seated and I was told no even though I told the hostess my next person was one stop away on the train..

Report
Helpful
G
New York Area
2 reviews
Dined on May 2, 2019
Overall 5food 5service 5ambience 5

Food was wonderful and fresh. Planning to go again.

Report
Helpful
OT
New York Area
1 review
Dined on May 1, 2019
Overall 4food 5service 4ambience 4

Great atmosphere, friendly and professional workers. Nice place to eat afterwork with friends or your partner.

Report
Helpful
OT
New York Area
1 review
Dined on April 28, 2019
Overall 5food 5service 5ambience 5

I LOVE THIS PLACE!

Report
Helpful
FM
1 review
Dined on April 28, 2019
Overall 4food 4service 5ambience 5

I walked in and was practically empty. Service was fast and delightful. I have one complaint, I order lobster tail for $28 the tail was soooooo small, cracked open the tail and it got even smaller, half the tail had meat. Less meat than my pinky.....lol other than that the food was amazing... piping hot corn and potato in seoul sauce with crab legs and lobster tail..yum

Report
Helpful
AT
New York Area
1 review
Dined on April 26, 2019
Overall 5food 5service 5ambience 5

Great Food. Fast Service. Good Drinks. Large TV’s.

Report
Helpful
CC
New York Area
1 review
Dined on April 20, 2019
Overall 5food 5service 5ambience 5

I celebrated my son's 21st Birthday there April 20th 2019. The manager accommodate all 12 of my guest and we were seated together. The food came out on time, hot, and delicious. The hostess was extremely accommodating. Everyone enjoyed themselves. We didn't feel rushed.

Report
Helpful
OT
San Francisco
1 review
Dined on April 18, 2019
Overall 5food 5service 5ambience 5

My Birthday

Report
Helpful
SA
New York Area
2 reviews
Dined on April 12, 2019
Overall 4food 4service 4ambience 4

Flavors were yummy! My daughter definitely enjoyed. We will be back for sure!

Report
Helpful
SH
New York Area
3 reviews
Dined on April 12, 2019
Overall 5food 5service 5ambience 5

I’ve been here before and my daughter had wanted to go so I finally took her for her birthday and she LOVED it and ate all of it, which shocked me because she normally has leftovers. So clearly it was good! It be nice if they had specials on certain days especially
Being that those crab legs add up! But everything was good overall!

Report
Helpful
TM
1 review
Dined on April 8, 2019
Overall 5food 5service 5ambience 5

The food was great I enjoyed my birthday here I will be going back

Report
Helpful
OT
1 review
Dined on April 7, 2019
Overall 4food 4service 4ambience 4

I would recommend this place ❤️❤️

Report
Helpful
LR
1 review
Dined on April 6, 2019
Overall 4food 4service 5ambience 4

Food was good wish there was more options available for the combo options

Report
Helpful
SQ
Washington DC
1 review
Dined on April 6, 2019
Overall 5food 5service 5ambience 5

Awesome food and awesome service! We thoroughly enjoyed it!

Report
Helpful
AR
1 review
Dined on April 5, 2019
Overall 5food 5service 5ambience 3

Fun place for good food and drinks. Delicious food!!!

Report
Helpful
LN
1 review
Dined on March 31, 2019
Overall 4food 4service 5ambience 5

Food was good We opted for shrimp .our main concern was with the rice but they took it of our order we didn’t pay for it.That was really nice of them to do that .Definitely will come back

Report
Helpful
P
1 review
Dined on March 30, 2019
Overall 3food 4service 3ambience 2

I would recommend it however dont get the seat by the steps people are constantly up and down and dirt is liable to fall in your food. We asked for a seat change and they wouldn't accomidate us told us. We was told we would have to wait after we already waited 1 hour (there was a available seat two tables away) . So we ordered to go cause im not keen on eating dirt particles in my food .

Report
Helpful
K
1 review
Dined on March 30, 2019
Overall 5food 5service 4ambience 4

We went this past Saturday and the food was awesome. The staff were able to adjust seating arrangements for us so we could sit next to another couple we knew. We will definitely be going back!

Report
Helpful
OT
New York Area
1 review
Dined on March 30, 2019
Overall 1food 2service 3ambience 2

The crab was nasty no meat was in some of the claws. Some of the crabs did not have no claws. Collard green was plain and nasty. The only thing that was great was the drink that I order. This was the most worry nightmare and I was awoken. Never will return to this place. Plus I asked not to be place by a door and guess what?!! I was sitting by a door with a curtain. Poor service.

Report
Helpful
RA
1 review
Dined on March 29, 2019
Overall 2food 3service 2ambience 5

I wasn't to crazy about the food and it's price. Probably because it was on the upper west side, as to why they were so expensive. The food just wasn't worth the price I paid. And on top of that, the waiter tried to charge me twice for two drinks. It's okay, but I won't be returning!

Report
Helpful
OT
1 review
Dined on March 29, 2019
Overall 1food 4service 1ambience 2

Very poor service. Staff is certainly not well trained in all aspects of waiting tables. The only thing good about this place is the food 7/10 tbh. I live 2 blocks away and I’m going to start going to the Brooklyn location. They’re much nicer and actually know how to take care of paying customers. I’d save your time and go to a different seafood jointer the Brooklyn location.

Report
Helpful
CF
New York Area
2 reviews
Dined on March 29, 2019
Overall 5food 5service 5ambience 4

The staff is definitely friendly and have awesome Customer Service skills,food is great and comes fast I just wish the location was a little bigger because they do fill up quick,I have no issues this is my new after work spot..

Report
Helpful
PN
New York Area
35 reviews
Dined on March 29, 2019
Overall 4food 4service 5ambience 4

Great place. The service is excellent. You can tell that the staff really enjoy their jobs. The seafood was amazing. The garlic noodles we're also delicious.

Report
Helpful
JS
1 review
Dined on March 29, 2019
Overall 4food 4service 5ambience 3

First time customer, service excellent
Food very good , all around experience
Excellent very happy ThankYou

Report
Helpful
EL
1 review
Dined on March 25, 2019
Overall 4food 5service 5ambience 3

Food was great but drink wasn't all that maybe better drinks would had been better...

Report
Helpful
AW
1 review
Dined on March 23, 2019
Overall 2food 2service 2ambience 4

The atmosphere and our first server Chris was really good. Chris shift ended and a new server was assigned whose name I do not know, barely checked in on our needs and cleaned our table without asking and took forever to bring the bill even after asking. The food wasn’t as expected from a Shaky Crab. The food at the Flushing site is way better, along with the service. Not to mention an air filter fell on my sons forhead in the front waiting area. My groups experience could have been rated higher if the food was better and service. To end on a good note the alcoholic beverages were awesome!!!

Report
Helpful
OT
1 review
Dined on March 16, 2019
Overall 4food 5service 3ambience 5

I had a great experience and the food was amazing but the waiter thought my family and I were so drunk that we wouldn’t notice how he overcharged us by almost $100 dollars. Nonetheless the manager took care of everything and reversed the transaction. That’s why I knocked off only one star but if it wasn’t for that screw up at the end, the night would’ve been perfect. Definitely coming again to bring my other friends but making sure not to get serviced by that waiter.

Report
Helpful
1
2
3
6