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Pacific Place - Shiro Pacific Place, Admiralty, Hong Kong

Shiro Pacific Place

4.4
4.4
28 Reviews
$31 to $50
Japanese

Shiro’s innovative Japanese menus are inspired by fresh ingredients and modern techniques. Located in Pacific Place, the restaurant offers a tranquil all-day dining space with the interiors reflecting elegant zen simplicity - the essence of Japanese dining.

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2 people

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7:00 PM


Booked 9 times today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Japanese, Seafood, Fish

  • Hours of operation

    Daily 11:30 am–10:00 pm

  • Phone number

    2117 9481

  • Payment options

    AMEX, MasterCard, Visa

  • Dress code

    Casual Dress

  • Private party facilities

    Shiro offers different and unique private event spaces for all sizes and types of events both corporate and private parties.

  • Private party contact

    event.hk@aqua.com.hk: 3428 8898

Menu

View menu on restaurant's website

What 28 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.4Food
  • 4.3Service
  • 4.2Ambience
  • 4.2Value

NoiseModerate

Loved For

  • Hong Kong

    Most Booked

  • Hong Kong Island

    Most Booked

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  1. LJ

    LoveJapenseseCusine

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service3ambience4

    We went for the early seating at 6.30pm before the restaurant for really busy, so all our orders were delivered very quickly. The quality of the food and the presentation are amazing, staff are friendly. Took us a long time to get our desserts at the end when the restaurant was full towards the end, but the desserts are definitely worth the wait.

  2. JL

    JackieL

    1 review

    5.0

    1 review

    Dined on April 1, 2022

    overall5food5service5ambience5

    Value for money, ideal place for a catch up, good location

  3. SC

    SamsonC

    Hong Kong

    1 review

    5.0

    1 review

    Dined on March 1, 2022

    overall5food5service5ambience5

    Under the Covid, Shiro has strived to look after us very well. A Manager or Assistant Mgr named Ash from another shop took exceptional care of us. he is very friendly and helpful.

  4. CH

    CHUS

    Hong Kong

    1 review

    5.0

    1 review

    Dined on February 28, 2022

    overall5food5service5ambience5

    Special thank you Mandy very helpful and excellent service .

  5. N

    Najra

    London

    9 reviews

    vip
    4.0

    9 reviews

    Dined on February 5, 2022

    overall4food5service5ambience4

    no alcohol license yet

  6. CM

    CandiceM

    Hong Kong

    1 review

    4.0

    1 review

    Dined on January 8, 2022

    overall4food5service4ambience4

    Delicious food and well-presented. Overall the service was good but some staff could be more friendly and attentive.

  7. NA

    NishaA

    Hong Kong

    1 review

    2.0

    1 review

    Dined on December 16, 2021

    overall2food2service2ambience3

    this new site in PP is quite open and nice. Just 2 of us. We ordered 2 different set menus. They got my friend’s order wrong twice! Tempura batter was way below average. Service was below average till we showed displeasure with them getting the orders wrong. It’s a busy place in spite of the drawbacks.

  8. S

    Stargazer

    1 review

    5.0

    1 review

    Dined on December 10, 2021

    overall5food5service5ambience5

    A bit expansive, but from the appetiser to dessert, everything is nice. If you want to try something new, perhaps you can order their crystal sushi. Anyway, the staff were very helpful. They tried their best to allocate the best seats to my friend and me. We really enjoyed the dinner and will come back if we have time.

  9. HL

    HeatherL

    1 review

    5.0

    1 review

    Dined on December 5, 2021

    overall5food5service5ambience5

    Fantastic service, sashimi was fresh. The waitress gave us extra mochi as she saw my son enjoyed it, how lovely was that and how attention to details with their services .

  10. B

    Ben88

    1 review

    2.0

    1 review

    Dined on November 6, 2021

    overall2food3service2ambience1

    Ok Japanese food, but really overpriced for the atmosphere and the service. Not recommended.

  11. FC

    FCCC

    1 review

    2.0

    1 review

    Dined on September 17, 2021

    overall2food3service1ambience3

    Service was poor. Took ages to get servers' attention and when they did come over, they were perfunctory and not too polite. Also, they were not happy that our table could not fit all the food that we ordered, in which case, perhaps they should have sat us at a larger table for two. Service at Shiro used to be better; that evening was disappointing.

  12. C

    Chesterl

    Hong Kong

    1 review

    3.0

    1 review

    Dined on September 3, 2021

    overall3food3service4ambience3

    Noodles not hot enough. But waitress very attentive

  13. P

    Portland5039277347

    Portland

    2 reviews

    3.0

    2 reviews

    Dined on July 10, 2021

    overall3food3service3ambience3

    Sushi was disappointing, ramen was good and people were kind!

  14. HW

    HkgWW

    Hong Kong

    1 review

    5.0

    1 review

    Dined on June 1, 2021

    overall5food4service4ambience4

    Overall good

  15. A

    Asianfoodie

    Mexico City

    17 reviews

    3.0

    17 reviews

    Dined on April 25, 2021

    overall3food3service3ambience3

    nothing impressive. standard japanese menu which is available in most eateries. Seating is quite close to one another which is not so ideal given current pandemic restrictions. Not bad for jap food if you happen to be in the mall.

  16. TN

    TracyNg

    1 review

    4.0

    1 review

    Dined on February 22, 2021

    overall4food4service4ambience4

    the environment is quite good and easy to find. The food tastes good and the restaurant could fulfil my request when I have special request.

  17. H

    Hamsuplo

    1 review

    4.0

    1 review

    Dined on December 30, 2020

    overall4food4service5ambience4

    Good casual sushi restaurant. I will come again.

  18. BB

    BrookeB

    Hawaii

    7 reviews

    vip
    5.0

    7 reviews

    Dined on December 30, 2020

    overall5food5service5ambience4

    I love Shiro — and all the staff there — very good service and attention to detail — plus the food is amazing.

  19. c

    cheesegodtony

    Toronto

    1 review

    4.0

    1 review

    Dined on December 21, 2020

    overall4food5service4ambience3

    It's not very spacious and felt a little cramped at where we were sat at

  20. C

    Cam7

    1 review

    5.0

    1 review

    Dined on November 30, 2020

    overall5food5service5ambience4

    Deliciously innovative sushi and really helpful servers. We will be back!

  21. AC

    AnnC

    1 review

    3.0

    1 review

    Dined on September 7, 2018

    overall3food4service3ambience3

    Service is normal during peak hours. Food portion is large enough and in good quality.

  22. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on August 21, 2018

    overall4food4service5ambience4

    Attentive service even during peak hours.

  23. H

    Horrid

    1 review

    1.0

    1 review

    Dined on August 2, 2018

    overall1food1service1ambience2

    Server attitude was horrible. She did not even want to give me the a la cart menu and even if I order from it, she made sure to tell me it will be such a long wait and deter me from ordering anything from it. Then I asked if I could take sushi from revolving belt and she said yes, but when I stood next to the belt, she gave me attitude for disturbing customers sitting on sushi bar. I will never come back.. this is not a cheap meal, yet I get 0 service .

  24. C

    Chris

    1 review

    2.0

    1 review

    Dined on June 19, 2018

    overall2food3service1ambience3

    Missed an order, the server did not check despite our request.

  25. F

    Foodluva

    London

    1 review

    4.0

    1 review

    Dined on February 17, 2018

    overall4food4service5ambience4

    Enjoyed the service and the bento box. Kids loved the sushi conveyor belt. Nice that although we sat at a table we were welcome to approach the belt as kids loved choosing their own plates. Will visit again.

  26. S

    Southbeach

    London

    15 reviews

    vip
    3.0

    15 reviews

    Dined on December 30, 2017

    overall3food4service2ambience3

    Food is very good but the service is very slow / sporadic. My dishes finally came out after both of my kids and my wife’s food and they had already finished eating.

  27. SL

    SLW1

    St. Louis

    8 reviews

    vip
    3.0

    8 reviews

    Dined on December 15, 2017

    overall3food3service2ambience3

    Pretty average Japanese food in a mall setting. Service was not great either.

  28. s

    stefonly

    London

    8 reviews

    5.0

    8 reviews

    Dined on October 20, 2017

    overall5food5service5ambience5

    We went for a light Japanese dinner and ordered bento and sushi. The sushi rice tasted just right and the seafood was reasonably fresh and of good quality. The only criticise to make was that the steamed egg could be better. Perhaps use mushroom broth instead of chicken broth and add just a hint of salt in it? Crabmeat tempura and yuzu ice cream was delicious :) Thanks for the lovely meal, will come back again

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
    • Contactless payment available
  • Physical distancing

    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Diner temperature check required
    • Staff is vaccinated
    • Contact tracing information collected

FAQs

Shiro Pacific Place is rated 4.4 stars by 28 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

May 2022
Sun
Mon
Tue
Wed
Thu
Fri
Sat
1
2
3
4
5
6
7
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12
13
14
15
16
17
18
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21
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25
26
27
28
29
30
31
1
2
3
4
5
6
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8
9
10
11
7:00 PM


Booked 9 times today
Google Map for Shiro Pacific Place

Shop 132, Level 1 Pacific Place Admiralty, Hong Kong 0000

Additional information

  • Neighborhood

    Admiralty

  • Hours of operation

    Daily 11:30 am–10:00 pm

  • Cuisines

    Japanese, Seafood, Fish

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Public Lot

  • Payment options

    AMEX, MasterCard, Visa

  • Additional

    Beer, Chef's Table, Corkage Fee, Counter Seating, Entertainment, Gluten-free Options, Happy Hour, Non-Smoking, Wheelchair Access, Wine

  • Phone number

    2117 9481

  • Private party facilities

    Shiro offers different and unique private event spaces for all sizes and types of events both corporate and private parties.

  • Private party contact

    event.hk@aqua.com.hk: 3428 8898

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