Shiro Pacific Place

Name: Shiro Pacific Place
Address: Shop 132, Level 1 Pacific Place, Admiralty, Hong Kong, Hong Kong, 0000
Telephone: 2117 9481
Price range: $240 to $400
Rating: 4.2

4.2

43 Reviews

$240 to $400

Japanese

Top Tags:

Shiro’s innovative Japanese menus are inspired by fresh ingredients and modern techniques. Located in Pacific Place, the restaurant offers a tranquil all-day dining space with the interiors reflecting elegant zen simplicity - the essence of Japanese dining.

Make a reservation

Party Size

2 people

DateTime

Mar 21, 2023

7:30 PM

Booked 13 times today

Additional information

Dining style
Casual Dining
Cuisines
Japanese, Seafood, Fish
Hours of operation
Daily 11:30 am–10:00 pm
Phone number
2117 9481
Website
http://www.shiro-sushi.com/
Payment options
AMEX, MasterCard, Visa
Dress code
Casual Dress
Private party facilities
Shiro offers different and unique private event spaces for all sizes and types of events both corporate and private parties.
Private party contact
event.hk@aqua.com.hk: 3428 8898

Location
Shop 132, Level 1, Pacific Place, Admiralty, Hong Kong 0000
Neighborhood
Admiralty
Parking details
Public Lot
Additional
Beer, Chef's Table, Corkage Fee, Counter Seating, Entertainment, Gluten-free Options, Happy Hour, Non-Smoking, Wheelchair Access, Wine

What 43 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2

4.2 based on recent ratings

4Food
4.4Service
4Ambience
4Value

Noise • Moderate

Loved For

Hong Kong Island
Most Booked
Central and Western District
Most Booked

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OT
OpenTable Diner
Hong Kong Islan
1 review
5.0
1 review
Dined on March 4, 2023
overall5food5service5ambience5
Great service and good quality food. Presentation was on point.
BW
BrendaW
1 review
3.0
1 review
Dined on February 26, 2023
overall3food3service4ambience3
It mainly based on food quality, environment and price.
OT
OpenTable Diner
Hong Kong Islan
1 review
3.0
1 review
Dined on February 19, 2023
overall3food3service3ambience3
Don’t order the raw food
OT
OpenTable Diner
Sydney
107 reviews
vip
4.0
107 reviews
Dined on January 26, 2023
overall4food4service5ambience4
Lovely place to have Japanese food. This was my second time. Very generous portion. Looking forward to next meal when I am in HK again.
TS
ThomasS
1 review
4.0
1 review
Dined on December 27, 2022
overall4food4service5ambience3
Great food and the service was outstanding! Can recommend
OT
OpenTable Diner
Hong Kong Islan
1 review
5.0
1 review
Dined on December 2, 2022
overall5food5service5ambience5
Very good food and service
O
Oink
1 review
3.0
1 review
Dined on November 17, 2022
overall3food3service3ambience3
This was my 2nd visit. Staff attitude was helpful, and service overall was acceptable: Digital booking said only 1.30pm tbl available. Upon enquiry in person, the head waitor informed that contrary to the digital platform, there were other availability, thus happy to push fwd by 45mins. On the day, however, waitress gave wrong bill, had to cxl bill, etc. which took a bit oF time.
OT
OpenTable Diner
Sydney
107 reviews
vip
4.0
107 reviews
Dined on August 7, 2022
overall4food4service4ambience5
Great food in a nice environment
S
Stephanie
Hong Kong Islan
1 review
4.0
1 review
Dined on July 24, 2022
overall4food5service5ambience3
The food and services were great. However, the aircon of the plaza was quite strong, better to bring a cardigan with you to stay warm.
I
Isaac
1 review
5.0
1 review
Dined on July 22, 2022
overall5food5service5ambience5
Very nice staff! Overall experience was superb! Glad this is in PP
Q
Qiraa
1 review
3.0
1 review
Dined on June 23, 2022
overall3food3service3ambience2
Resevered a table for 3, sat at the table that nearest to the entrance. REALLY NOISY The food is acceptable but not remarkable.
BC
BenjaminC
1 review
2.0
1 review
Dined on June 19, 2022
overall2food2service1ambience1
Air conditioning was dripping water. Sushi counter staff started cleaning the whole area with detergent since they finished their job at 8:30 but I was still eating - no one likes the smell of detergent with their food. The sushi was of acceptable quality but the hot dishes were completely not eatable.
D
Dominic
Hong Kong Islan
1 review
5.0
1 review
Dined on June 6, 2022
overall5food5service4ambience5
fresh quality sushi and good coffee nice environment but the AC a bit cool as i was sitting below AC exhaust
D
Dominic
Hong Kong Islan
2 reviews
5.0
2 reviews
Dined on May 27, 2022
overall5food5service4ambience5
good and fresh sushi good environment good interior design better than old shop, now bigger in size.
C
Colette
1 review
3.0
1 review
Dined on May 19, 2022
overall3food3service3ambience3
Food quality is mediocre. Meat of pork chop too hard. Not worth the price.
LJ
LoveJapenseseCusine
1 review
5.0
1 review
Dined on May 13, 2022
overall5food5service3ambience4
We went for the early seating at 6.30pm before the restaurant for really busy, so all our orders were delivered very quickly. The quality of the food and the presentation are amazing, staff are friendly. Took us a long time to get our desserts at the end when the restaurant was full towards the end, but the desserts are definitely worth the wait.
JL
JackieL
1 review
5.0
1 review
Dined on April 1, 2022
overall5food5service5ambience5
Value for money, ideal place for a catch up, good location
SC
SamsonC
Hong Kong Islan
1 review
5.0
1 review
Dined on March 1, 2022
overall5food5service5ambience5
Under the Covid, Shiro has strived to look after us very well. A Manager or Assistant Mgr named Ash from another shop took exceptional care of us. he is very friendly and helpful.
CH
CHUS
Hong Kong Islan
1 review
5.0
1 review
Dined on February 28, 2022
overall5food5service5ambience5
Special thank you Mandy very helpful and excellent service .
N
Najra
London
10 reviews
vip
4.0
10 reviews
Dined on February 5, 2022
overall4food5service5ambience4
no alcohol license yet
CM
CandiceM
Hong Kong Islan
1 review
4.0
1 review
Dined on January 8, 2022
overall4food5service4ambience4
Delicious food and well-presented. Overall the service was good but some staff could be more friendly and attentive.
NA
NishaA
Hong Kong Islan
1 review
2.0
1 review
Dined on December 16, 2021
overall2food2service2ambience3
this new site in PP is quite open and nice. Just 2 of us. We ordered 2 different set menus. They got my friend’s order wrong twice! Tempura batter was way below average. Service was below average till we showed displeasure with them getting the orders wrong. It’s a busy place in spite of the drawbacks.
S
Stargazer
1 review
5.0
1 review
Dined on December 10, 2021
overall5food5service5ambience5
A bit expansive, but from the appetiser to dessert, everything is nice. If you want to try something new, perhaps you can order their crystal sushi. Anyway, the staff were very helpful. They tried their best to allocate the best seats to my friend and me. We really enjoyed the dinner and will come back if we have time.
HL
HeatherL
London
1 review
5.0
1 review
Dined on December 5, 2021
overall5food5service5ambience5
Fantastic service, sashimi was fresh. The waitress gave us extra mochi as she saw my son enjoyed it, how lovely was that and how attention to details with their services .
B
Ben88
1 review
2.0
1 review
Dined on November 6, 2021
overall2food3service2ambience1
Ok Japanese food, but really overpriced for the atmosphere and the service. Not recommended.
FC
FCCC
1 review
2.0
1 review
Dined on September 17, 2021
overall2food3service1ambience3
Service was poor. Took ages to get servers' attention and when they did come over, they were perfunctory and not too polite. Also, they were not happy that our table could not fit all the food that we ordered, in which case, perhaps they should have sat us at a larger table for two. Service at Shiro used to be better; that evening was disappointing.
C
Chesterl
Hong Kong Islan
1 review
3.0
1 review
Dined on September 3, 2021
overall3food3service4ambience3
Noodles not hot enough. But waitress very attentive
P
Portland5039277347
Portland
2 reviews
3.0
2 reviews
Dined on July 10, 2021
overall3food3service3ambience3
Sushi was disappointing, ramen was good and people were kind!
HW
HkgWW
Hong Kong Islan
1 review
5.0
1 review
Dined on June 1, 2021
overall5food4service4ambience4
Overall good
A
Asianfoodie
Mexico City
18 reviews
3.0
18 reviews
Dined on April 25, 2021
overall3food3service3ambience3
nothing impressive. standard japanese menu which is available in most eateries. Seating is quite close to one another which is not so ideal given current pandemic restrictions. Not bad for jap food if you happen to be in the mall.
TN
TracyNg
1 review
4.0
1 review
Dined on February 22, 2021
overall4food4service4ambience4
the environment is quite good and easy to find. The food tastes good and the restaurant could fulfil my request when I have special request.
H
Hamsuplo
1 review
4.0
1 review
Dined on December 30, 2020
overall4food4service5ambience4
Good casual sushi restaurant. I will come again.
BB
BrookeB
Hawaii
10 reviews
vip
5.0
10 reviews
Dined on December 30, 2020
overall5food5service5ambience4
I love Shiro — and all the staff there — very good service and attention to detail — plus the food is amazing.
c
cheesegodtony
Toronto
1 review
4.0
1 review
Dined on December 21, 2020
overall4food5service4ambience3
It's not very spacious and felt a little cramped at where we were sat at
C
Cam7
1 review
5.0
1 review
Dined on November 30, 2020
overall5food5service5ambience4
Deliciously innovative sushi and really helpful servers. We will be back!
AC
AnnC
1 review
3.0
1 review
Dined on September 7, 2018
overall3food4service3ambience3
Service is normal during peak hours. Food portion is large enough and in good quality.
OT
OpenTable Diner
1 review
4.0
1 review
Dined on August 21, 2018
overall4food4service5ambience4
Attentive service even during peak hours.
H
Horrid
1 review
1.0
1 review
Dined on August 2, 2018
overall1food1service1ambience2
Server attitude was horrible. She did not even want to give me the a la cart menu and even if I order from it, she made sure to tell me it will be such a long wait and deter me from ordering anything from it. Then I asked if I could take sushi from revolving belt and she said yes, but when I stood next to the belt, she gave me attitude for disturbing customers sitting on sushi bar. I will never come back.. this is not a cheap meal, yet I get 0 service .
C
Chris
1 review
2.0
1 review
Dined on June 19, 2018
overall2food3service1ambience3
Missed an order, the server did not check despite our request.
F
Foodluva
London
1 review
4.0
1 review
Dined on February 17, 2018
overall4food4service5ambience4
Enjoyed the service and the bento box. Kids loved the sushi conveyor belt. Nice that although we sat at a table we were welcome to approach the belt as kids loved choosing their own plates. Will visit again.

Safety precautions

Cleaning & sanitizing
- Surfaces sanitized between seatings
- Common areas deep-cleaned daily
- Sanitizer or wipes provided for customers
- Contactless payment available
Physical distancing
- Extra space between tables

Protective equipment
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
Screening
- Diner temperature check required
- Staff is vaccinated
- Contact tracing information collected

FAQs

Shiro Pacific Place is rated 4.2 stars by 43 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

Party Size

2 people

DateTime

Mar 21, 2023

7:30 PM

Booked 13 times today

Shop 132, Level 1, Pacific Place, Admiralty, Hong Kong 0000

Additional information

Neighborhood
Admiralty
Hours of operation
Daily 11:30 am–10:00 pm
Cuisines
Japanese, Seafood, Fish
Dining style
Casual Dining
Dress code
Casual Dress
Parking details
Public Lot
Payment options
AMEX, MasterCard, Visa
Additional
Beer, Chef's Table, Corkage Fee, Counter Seating, Entertainment, Gluten-free Options, Happy Hour, Non-Smoking, Wheelchair Access, Wine

Website
http://www.shiro-sushi.com/
Phone number
2117 9481
Private party facilities
Shiro offers different and unique private event spaces for all sizes and types of events both corporate and private parties.
Private party contact
event.hk@aqua.com.hk: 3428 8898

Shiro Pacific Place

Make a reservation

Additional information

Menu

What 43 people are saying

Overall ratings and reviews

Loved For

Sort by

Filters

Safety precautions

Cleaning & sanitizing

Physical distancing

Protective equipment

Screening

FAQs

How is Shiro Pacific Place restaurant rated?

Is Shiro Pacific Place currently accepting reservations?

Make a reservation

Additional information