Enable JavaScript to run this app.
Skip to main content
OpenTable logo
Sugar Factory American Brasserie - Biloxi, Biloxi, MS

Sugar Factory American Brasserie - Biloxi

3.3 (1819)
$30 and under
Contemporary American
777 Beach Blvd, Biloxi, MS 39530-4300

Make a reservation

A photo of Sugar Factory American Brasserie - Biloxi restaurant

Sugar Factory American Brasserie - Biloxi

3.3
$30 and under
Contemporary American
Biloxi

Make a reservation

2 people
7:00 PM
Booked 34 times today

About this restaurant

  • Lively
  • Great for brunch
  • Good for groups
Welcome to Sugar Factory American Brasserie - Biloxi!
We are open 7 days a week!! Walk-ins are welcome.

Parties of 10 or more are considered Banquet Parties. Please make these large-party reservations by contacting us directly.

If you are arriving with people under the age of 21 , reservations are REQUIRED, customers under the age of 21 MUST be accompanied by a person 30 years of age or older and seated by 10 PM per casino rules in order to dine with us! We suggest reservations by 9 PM for parties with people under 21.

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Contemporary American, Dessert, Bar / Lounge / Bottle Service
  • Hours of operation
    Mon–Thu 11:00 am–2:00 am Fri 11:00 am–4:00 am Sat 8:00 am–4:00 am Sun 8:00 am–2:00 am
  • Phone number
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Executive chef
    Dorian Levecchia
  • Private party facilities
    Sugar Factory Biloxi brings its world-famous sweets, over-the-top eats, and celebrity-favorite goblets to the city's lively dining scene. We love to celebrate at Sugar Factory Biloxi! Offering semiprivate, private and full location buy out options. We look forward to creating your event with you!
  • Private party contact
    Private Event Coordinator: (228) 207-3243
  • Neighborhood
    Biloxi
  • Parking details
    Casino Parking
  • Additional
    Banquet, Beer, Cocktails, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Takeout, Weekend Brunch, Wheelchair Access, Wine
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card

Private dining

Concierge
AI Beta

Our AI assistant, Concierge, is here to answer your questions about this restaurant.

What 1,819 people are saying

Sugar Factory American Brasserie - Biloxi reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.3
3.3 based on recent ratings
  • 3.3Food
  • 3.3Service
  • 3.5Ambience
  • 3.0Value

NoiseEnergetic

Loved For

  • Mississippi

    Great for brunch

  • Mississippi

    Kid-friendly

  • Mississippi

    Most Booked

  • Biloxi / Gulfport

    Great for brunch

  • Biloxi / Gulfport

    Lively

  • Biloxi / Gulfport

    Most Booked

Review summary

AI-generated from verified diner reviews
Sugar Factory - Biloxi offers a lively atmosphere and fantastic energy, with "amazing drinks" and "great food." The restaurant is ideal for celebrations with its fun ambiance and memorable birthday jingles. Despite occasional service delays, many guests appreciate the "friendly servers" and "vibrant setting."
1,819 Reviews
  1. Ebony

    Nashville1 review

    1.0

    Dined 2 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 4
    Horrible experience. I was out of town for my daughter's sweet sixteen. I had a reservation at 9pm, sat there until 11pm, and never received the food. The manager came out around 10:30pm because I went to the host to complain. Still no food once the manager came out. Ended up leaving because nobody came back to our table. No one ever even knew we left because they didn't check on us. Never got our food, never got a refill on drinks. I will never return, and I will never recommend.

    Is this helpful?

  2. Nicole

    Mississippi1 review

    5.0

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    So clean, everything was great even the waitress was so polite

    Is this helpful?

  3. Dana

    Mississippi1 review

    1.0

    Dined 7 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Place was basically empty, yet our reservation was not even acknowledged and it took 10 minutes before we were greeted and seated. We were there for birthday dessert and it took almost an hour to receive. One milkshake was melted ice cream that was not edible. Waiter/bartender brought out manager when we complained about it. She did make us another and acknowledged she had one cook, one server and one bartender. Spent $125 for 4 desserts and a bad experience. Do not recommend.

    Is this helpful?

  4. Jennifer

    Mississippi1 review

    2.0

    Dined 7 days ago

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 4
    Service was extremely slow. We were there for nearly 3 hours.

    Is this helpful?

  5. Kyriell

    Mississippi1 review

    1.0

    Dined on July 5, 2026

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    The waiter was very dry for our first time the seats were all cut up and patched up the food was not as advertised on the menu a waste hour and half drive for nothing

    Is this helpful?

  6. Jolynn

    Mississippi6 reviews

    3.0

    Dined on July 4, 2026

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2
    Had reservations for 8:00pm our order was taken quickly but we over an hour 15 min for our food. If not longer.

    Is this helpful?

  7. Tenneal

    New Orleans1 review

    1.0

    Dined on June 27, 2026

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    I did not get to experience the Sugar Factory for the first time with my 10 year old because when we finally made it security wouldn't let us in even though we had a reservation and when I called the restaurant to say I was waiting with my daughter, no one ever came and I was not leaving her at a front entrance by herself, knowing we were traveling from another state. Very horrible and unprofessional experience

    Is this helpful?

  8. Sandy

    New Orleans3 reviews

    5.0

    Dined on June 20, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This place has turn around dramatically omg I usually eat here Mayb every 3 months now they have new management I was told new staff my food was brought out quick the managers was so polite and happy as I was greeted in the food was amazing so if u went here Mayb 6 months ago try going now u will love it trust fast fast service

    Is this helpful?

  9. Alicia

    Baton Rouge1 review

    3.0

    Dined on June 20, 2026

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 2
    Donut and cookie on shake, chips that was served with the artichoke and spinach dip, and the buns that were served with the rainbow burgers were all stale. Mirrors throughout the restaurant need to be replaced. They appear to be dirty when they’re just older mirrors. Food and drinks are overpriced. However, the server and the manager were very polite.

    Is this helpful?

  10. Shemeka

    Unspecified1 review

    3.0

    Dined on June 19, 2026

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 5
    The place was packed and there were only three servers. In addition, our server was also the attendant checking in customers. The food was great but the wait time was way too long. She was very nice also.

    Is this helpful?

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Contemporary American, Dessert, Bar / Lounge / Bottle Service
  • Hours of operation
    Mon–Thu 11:00 am–2:00 am Fri 11:00 am–4:00 am Sat 8:00 am–4:00 am Sun 8:00 am–2:00 am
  • Phone number
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Executive chef
    Dorian Levecchia
  • Private party facilities
    Sugar Factory Biloxi brings its world-famous sweets, over-the-top eats, and celebrity-favorite goblets to the city's lively dining scene. We love to celebrate at Sugar Factory Biloxi! Offering semiprivate, private and full location buy out options. We look forward to creating your event with you!
  • Private party contact
    Private Event Coordinator: (228) 207-3243
  • Neighborhood
    Biloxi
  • Parking details
    Casino Parking
  • Additional
    Banquet, Beer, Cocktails, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Takeout, Weekend Brunch, Wheelchair Access, Wine
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
  1. Home
  2. United States
  3. Mississippi
  4. Biloxi / Gulfport
  5. Biloxi

Make a reservation

A photo of Sugar Factory American Brasserie - Biloxi restaurant

Sugar Factory American Brasserie - Biloxi

3.3
$30 and under
Contemporary American
Biloxi

Make a reservation

2 people
7:00 PM
Booked 34 times today
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Accessibility Statement
  • Cookie Preferences
Copyright © 2026 OpenTable, Inc. 1 Montgomery St Ste 500, San Francisco CA 94104 - All rights reserved.
OpenTable is part of Booking Holdings, the world leader in online travel and related services.
Booking Logo
Priceline Logo
KAYAK Logo
Agoda Logo
OpenTable Logo