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Sugar Factory - Miami, Miami Beach, FL

Sugar Factory - Miami

4.4
4.4
837 Reviews
$31 to $50
Dessert
Sugar Factory Miami offers the brand’s renowned retail offerings, including the world-famous Couture Pops. Known for their celebrity appeal, Sugar Factory’s Couture Pops are sure to be a hit among Miami’s elite. Grab-and-go selections will include novelty and bulk candy, snow cones, gelato and ice cream sandwiches to enjoy along the boardwalk.

Make a reservation

2 people

7:00 PM


Booked 8 times today
Private dining

Private dining

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Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Dessert, American, Cocktail Bar

  • Hours of operation

    Mon–Thu 11:00 am–12:00 am Fri 11:00 am–1:00 am Sat 9:00 am–1:00 am Sun 9:00 am–12:00 am

  • Phone number

    (305) 535-9773

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Resort Casual

  • Private party facilities

    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.

  • Private party contact

    Our Private Event Coordinator : (305) 856-8525

  • Neighborhood

    South Beach

  • Cross street

    11th Street

  • Parking details

    Metered street parking

  • Additional

    Bar/Lounge, Beer, Chef's Table, Cocktails, Dancing, Entertainment, Full Bar, Happy Hour, Indoor Fireplace, Late Night, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Wheelchair Access, Wine

Popular dishes

What 837 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.3Food
  • 4.4Service
  • 4.4Ambience
  • 4Value

NoiseModerate

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  1. OT

    OpenTable Diner

    Detroit

    1 review

    3.0

    1 review

    Dined 1 day ago

    overall3food3service3ambience2
    I've been to a lot of sugar factory's... this is the worst one. It's ran down and lack employees. Food was overall good but service was messy
  2. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5
    Very fun atmosphere. Nice to celebrate something
  3. K

    Kayla

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5
    Excellent Hospitality, Outstanding Vibe, Great Food
  4. OT

    OpenTable Diner

    San Francisco

    7 reviews

    vip
    5.0

    7 reviews

    Dined on June 28, 2022

    overall5food5service5ambience5
    Great place
  5. TJ

    TawanaJ

    Atlanta

    8 reviews

    2.0

    8 reviews

    Dined on June 26, 2022

    overall2food2service3ambience5
    Overpriced food and soft drinks. Food is mediocre. You’re paying for the name. Service was okay. We were missing items from our meal. The server didn’t know her menu well, but she was sweet. It’s not a restaurant that I have to go back to.
  6. OT

    OpenTable Diner

    Cincinnati

    3 reviews

    5.0

    3 reviews

    Dined on June 24, 2022

    overall5food5service3ambience5
    Food and experience were outstanding! Our poor server was super busy, so, we hardly saw them, but we also aren't ones who need a lot of face time so to speak.
  7. OT

    OpenTable Diner

    Houston

    2 reviews

    3.0

    2 reviews

    Dined on June 22, 2022

    overall3food2service5ambience5
    Hair in my food but I didn’t have to pay for it everyone did have a good time no issues
  8. OT

    OpenTable Diner

    New York Area

    4 reviews

    vip
    5.0

    4 reviews

    Dined on June 21, 2022

    overall5food5service5ambience5
    Good good, there were able to accommodate my food allergies and my server I believe his name was Rene was very nice. I will definitely return to this location.
  9. b

    buckeyelady35

    Columbus

    5 reviews

    3.0

    5 reviews

    Dined on June 17, 2022

    overall3food2service3ambience3
    I didn't enjoy my sample platter but my best friend enjoyed her shrimp teriyaki bowl. Our drinks were very good.
  10. AC

    AshleyC

    1 review

    4.0

    1 review

    Dined on June 16, 2022

    overall4food2service4ambience4
    Food was not what I was expecting.. it taste like pre-cooked and re-warmed food. The drinks taste like minimal to no alcohol. A waste of $45.. I guess if you come from a place with well seasoned food do not have high expectations.
  11. IC

    IsisC

    1 review

    2.0

    1 review

    Dined on June 16, 2022

    overall2food5service5ambience1
    The food very good! Excellent service, but horrible atmosphere. I don't know if it was hotter inside or outside.
  12. TJ

    TiffanyJ

    1 review

    5.0

    1 review

    Dined on June 12, 2022

    overall5food5service5ambience5
    Server was great he was very nice and has a great personality. Check on our party several times to make sure everything was good.
  13. SL

    SagineL

    Miami

    1 review

    5.0

    1 review

    Dined on June 12, 2022

    overall5food5service5ambience5
    It was my birthday weekend and the whole experience was great!!! This place is definitely one of me and my families favorite spots!!!
  14. HJ

    HJJL

    1 review

    3.0

    1 review

    Dined on June 11, 2022

    overall3food3service2ambience4
    Place and location was nice, but the service level did not matched the overall experience based in the advertisements. It felt like the waiter did not want to be there, and the overall stuff service was waaayyyy below average. I would recommend to buy a milkshake and leave, the shakes are the best part of the place.
  15. KD

    KenishaD

    1 review

    3.0

    1 review

    Dined on June 11, 2022

    overall3food3service4ambience3
    Food was ok. Enjoyed the overall friendly service
  16. AO

    AliceO

    1 review

    1.0

    1 review

    Dined on June 9, 2022

    overall1food2service1ambience2
    Sugar Factory Miami: Horrible! Let me give everyone a run down. My friends, family & I from from DC with my friends and family to enjoy Miami. One of the spots that I wanted to hit up was this place but I should have known like it's nothing like the other Sugar Factory That I have been to. One a fly flew on my steak. I told my waitress and she was kind. I like her. Blond hair and spoke Spanish. She said that she had to inform her boss. She came back and said that he'll give me a discount. At this point I didn't want anymore food. Here's the next part! lol my brother, the reason why we even came to this spot! ends up getting food spilled on his shoulder by another waiter who was collecting the table behind him plates. The waiter went to the counter collected few napkins for my brother the clean his shirt, said sorry and then went along his day. I had to request to talk the manager after that and first the manager said did you want free food to my brother. I'm like sir are you serious? We're supposed to go out after this but now he'll well have to go back to the hotel to change. That's extra cost because we're using uber to get around. I informed the manager and then he said I'll give you discount. Guys I lied to not this manager took off about 12 dollars for their mistakes lol! The manager said the waiter accidentally spilled on my brother and since it wasn't on purpose it wasn't a big deal. I guess it was my brother's fault then? Are uber ride back to the airbnb and back to where we were supposed to go immediately after dinner came up to 65 dollars. The manager took no accountability. Honestly do come to this place. Maybe if I was white or Hispanic he would have taking care of us better but for such mistakes we should have a least gotten taken care of. I'm going to post this any and every where so people can know that Sugar Factory Miami is nasty and not accommodating. They don't know how to take care of their customers.
  17. OT

    OpenTable Diner

    Miami

    1 review

    5.0

    1 review

    Dined on June 7, 2022

    overall5food5service5ambience5
    Fue una noche espectacular la pasamos muy bien y la atención fue formidable y muy satisfechos con la comida y las bebidas aunque que esperaba más del lugar porque lo había visitado cuando tenía otro nombre y se veía más glamoroso y había un show de violinista y bailarinas pero ahora ha decaído en ese aspecto .. me hubiera gustado que tuviera algún entretenimiento pero todo lo demás estuvo perfecto ..
  18. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 5, 2022

    overall5food5service4ambience4
    The food was great as well as the milkshakes! Definitely worth the hype🤩
  19. OT

    OpenTable Diner

    Miami

    7 reviews

    vip
    2.0

    7 reviews

    Dined on June 5, 2022

    overall2food1service5ambience3
    UGH did not like the food at all, also the smell of the restaurant as I walked in was very unpleasant. will not go again
  20. M

    Miko

    Miami

    2 reviews

    vip
    5.0

    2 reviews

    Dined on June 4, 2022

    overall5food5service5ambience5
    Julian was amazing! The staff were accommodating and patient.
  21. J

    Jdjones4

    Memphis/West TN

    2 reviews

    5.0

    2 reviews

    Dined on June 4, 2022

    overall5food5service5ambience5
    The food, service, and drinks were sooooo awesome🤗❤️
  22. n

    nevaeh

    1 review

    5.0

    1 review

    Dined on May 30, 2022

    overall5food5service5ambience5
    I surprised my boyfriend for his 21st birthday by taking him to Miami Sugar Factory. We also invited a few of our friends. We all had a great time, the food was yummy and hot! The best part we’re the drinks! Barely tasted the alcohol (which i like) until the drink was almost finished. Overall had an enjoyable time.
  23. OT

    OpenTable Diner

    Miami

    1 review

    1.0

    1 review

    Dined on May 29, 2022

    overall1food1service1ambience3
    Didn’t have sliders to order waitress took too long …. Food was mediocre not as good as expected.
  24. N

    Nicole

    Raleigh

    12 reviews

    vip
    5.0

    12 reviews

    Dined on May 29, 2022

    overall5food5service5ambience5
    Food is always great.
  25. OT

    OpenTable Diner

    West Palm Beach

    2 reviews

    2.0

    2 reviews

    Dined on May 29, 2022

    overall2food2service2ambience3
    Overated fast food! Not worth it!
  26. OT

    OpenTable Diner

    Baltimore

    1 review

    5.0

    1 review

    Dined on May 28, 2022

    overall5food5service5ambience5
    Loved loved loved loved loved loved .. 5 stars
  27. OT

    OpenTable Diner

    Memphis/West TN

    1 review

    5.0

    1 review

    Dined on May 24, 2022

    overall5food5service5ambience5
    VERY TASTY!
  28. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on May 23, 2022

    overall3food5service2ambience3
    Our waitress was horrible! She never checked on my party!
  29. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 20, 2022

    overall5food5service5ambience3
    Toda la comida estuvo deliciosa y el servicio excelente!
  30. OT

    OpenTable Diner

    Miami

    1 review

    5.0

    1 review

    Dined on May 18, 2022

    overall5food5service5ambience5
    We went for drinks here our first day in Miami! They were delicious and definitely an experience. Do expect to pay higher prices for drinks and food but I feel you do that anywhere in Miami Beach! We had a great server as well who tended to the table well with water and making sure we were well! Would come back :)
  31. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on May 17, 2022

    overall3food4service3ambience2
    Para lo caro que es el servio no son atento y el lugar está bastante descuidado diría que mucho se ve sucio y lo caro que es no vale la pena
  32. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 14, 2022

    overall5food5service5ambience5
    I loved it! We are from Texas and came down to Miami for vacation and I have always heard about sugar and wanted to experience it for myself and it definitely over exceeded my expectations!!! Will be back!
  33. OT

    OpenTable Diner

    Miami

    2 reviews

    5.0

    2 reviews

    Dined on May 14, 2022

    overall5food5service5ambience5
    Great good and service!
  34. OT

    OpenTable Diner

    Miami

    2 reviews

    2.0

    2 reviews

    Dined on May 14, 2022

    overall2food2service2ambience4
    We had Groupon voucher I ask Charles as soon as he greeted us we have a voucher how does it work he said we’ll handle it later my pineapple mimosa was good my husband passion fruit gobblet drink had no alcohol in it at all the food was fair not so great I’d go back but ok the check I go to give my vouchers I had 2 for my daughter n I was than told I could only use one per reservation when that is the exact information I wanted beforehand if the service charge wasn’t auto in the price wouldn’t have tip him because that was very deceptive what he did I’LL NEVER GO TO A SUGAR FACTORY AGAIN!!!!
  35. S

    Shanta

    1 review

    5.0

    1 review

    Dined on May 13, 2022

    overall5food5service5ambience5
    From the time I walked in the service great staff there is amazing an food came out hot and good waiter was great very nice guy.. Will go back again.
  36. OT

    OpenTable Diner

    Orlando

    3 reviews

    5.0

    3 reviews

    Dined on May 10, 2022

    overall5food5service5ambience5
    Took my son there for his 3rd birthday and he had a great time !
  37. LT

    LorraineT

    1 review

    5.0

    1 review

    Dined on May 9, 2022

    overall5food5service5ambience5
    We were there to celebrate my sisters 45th bday , She was very pleased it was the best services we received while visiting , definitely a go to place !
  38. s

    saas

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food2service3ambience3
    It was colorful around and the lighting was good. The service was decent. The food was not good, and the place was not clean.
  39. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5
    The Food Was Great , As well as the atmosphere. My 2 toddlers loved it . Definitely a place to book . Drinks was outstanding… I recommend the peace love and harmony !
  40. OT

    OpenTable Diner

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on May 8, 2022

    overall4food4service5ambience4
    The food is classic American super kid friendly. The specialty items are really beautiful! We had one big cocktail and some fun milkshakes covered in candy 🍭 it was the perfect Mother’s Day treat!

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Sugar Factory - Miami is rated 4.4 stars by 837 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 8 times today
Google Map for Sugar Factory - Miami

1060 Ocean Dr Miami Beach, FL 33139

Additional information

  • Cross street

    11th Street

  • Neighborhood

    South Beach

  • Hours of operation

    Mon–Thu 11:00 am–12:00 am Fri 11:00 am–1:00 am Sat 9:00 am–1:00 am Sun 9:00 am–12:00 am

  • Cuisines

    Dessert, American, Cocktail Bar

  • Dining style

    Casual Elegant

  • Dress code

    Resort Casual

  • Parking details

    Metered street parking

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Chef's Table, Cocktails, Dancing, Entertainment, Full Bar, Happy Hour, Indoor Fireplace, Late Night, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Wheelchair Access, Wine

  • Phone number

    (305) 535-9773

  • Private party facilities

    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.

  • Private party contact

    Our Private Event Coordinator : (305) 856-8525

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