Terra - Eataly Dallas

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1. OT

   OpenTable Diner

   Dallas

   3 reviews

   vip
   1.0

   3 reviews

   Dined today

   overall1food1service1ambience1

   This was probably our worst dining experience in Dallas and we have lived here 25 years and dine out often. From awful food and slow service, to unresponsive staff and management, we would not recommend this restaurant at all/ever.

   Report
2. K

   Kdub

   Dallas

   15 reviews

   vip
   5.0

   15 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   Our server was excellent!

   Report
3. B

   Bgen

   Dallas

   1 review

   3.0

   1 review

   Dined 1 day ago

   overall3food3service5ambience3

   Very noisy. Unable to hear normal conversation with our friends or the waiter. Food was ok and pricey.

   Report
4. OT

   OpenTable Diner

   Dallas

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food4service4ambience5

   Was wonderful to be back at Terra. Just think they can perhaps ask/offer whether a couple want to sit outside on the verandah as the aircon was a touch on the chilly side yesterday…..But that does not mean we will not be back.

   Report
5. SL

   SamuelL

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience5

   Great food and unique brunch selection. The blood orange mimosa is a must

   Report
6. FE

   FredE

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience5

   Excellent service, atmosphere, and the food was just incredible.

   Report
7. T

   Tenten0

   Dallas

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience5

   Love this place! Great grilled food and staff are all friendly! Definitely will come back!

   Report
8. 8

   8greatmarge

   Dallas

   20 reviews

   vip
   5.0

   20 reviews

   Dined 2 days ago

   overall5food5service5ambience4

   Outstanding service and food Presentation of our food and gelato cart wonderful

   Report
9. FY

   FayeY

   Dallas

   1 review

   1.0

   1 review

   Dined 2 days ago

   overall1food2service5ambience5

   The front door had a do not enter sign on it because the staff had forgotten to take it down. This meant I had to walk thru the beautiful store next door and find and walk thru the entire Eataly grocery store to get to the elevator to go up to the restaurant. They had their phone on do not disturb mode when we tried to call them with questions. My impression of this place is they are overly impressed with themselves and not that concerned with customers. Our waiter Jacob was very cordial and sweet and tried to make up for my bad impression. We tipped him well but I certainly would not recommend this place or go to the trouble to go there again. I expressed my concerns to the manager who tried to give us a glass of Prosecco to make up. Alcohol is not the answer. A more sincere apologetic attitude would have been more appropriate in my humble opinion.

   Report
10. OT

    OpenTable Diner

    Dallas

    30 reviews

    vip
    5.0

    30 reviews

    Dined 2 days ago

    overall5food5service5ambience5

    The most amazing lunch we could have asked for! Very attentive service from Ricky. The spiedini board is incredible, so is the panzanella salad and the ravioli!! Don’t forget the gelato cart for the perfect ending to a perfect meal. Can’t wait to go back!

    Report
11. M

    Macdaddy

    Chicago

    5 reviews

    5.0

    5 reviews

    Dined 3 days ago

    overall5food4service5ambience4

    Trey was excellent! Food was delicious, just a little pricey, but it’s to be expected with the venue. Fantastic wines by the glass list and tasty cocktails to start.

    Report
12. NP

    NashPam

    New York Area

    46 reviews

    vip
    3.0

    46 reviews

    Dined 7 days ago

    overall3food4service3ambience3

    The good: our server was well-intentioned, but I suspect stretched too thin. The food was good, delicious steak, pasta. Good cocktails. The bad: it had to be 80 degrees in our section (not even near the open grill). I was underwhelmed to be eating a $500 meal surrounded by fake plants. The bar was very slow, apps came before drinks. Our side dish came out 15 minutes after our entree. Apero arrived after we had finished dessert. Our server tried, and was very sweet, but it just didn’t measure up.

    Report
13. D

    Davidg1977

    Atlanta

    52 reviews

    vip
    5.0

    52 reviews

    Dined 7 days ago

    overall5food5service5ambience4

    Always one of our favs.

    Report
14. OT

    OpenTable Diner

    Dallas

    3 reviews

    vip
    5.0

    3 reviews

    Dined 7 days ago

    overall5food5service5ambience5

    Father’s Day event. Food and service was great

    Report
15. R

    Robert

    Dallas

    20 reviews

    vip
    4.0

    20 reviews

    Dined on June 19, 2022

    overall4food4service5ambience4

    All very good, tables are too small

    Report
16. RM

    ReidM

    New York Area

    1 review

    4.0

    1 review

    Dined on June 18, 2022

    overall4food4service5ambience3

    It was busy we had a reservation and still had to wait 15 minutes. The food was good. It was very loud but the service was very good.

    Report
17. q

    qyzzzz

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service5ambience5

    food was great especially the grilled meat plate.BUT it's too HOT inside the dinning area！need more air-condition！I sweat like I just came out from a sauna!!!

    Report
18. B

    Buttercup

    Dallas

    8 reviews

    5.0

    8 reviews

    Dined on June 18, 2022

    overall5food5service5ambience5

    Great service. Inspired menu choices. Delicious variety. Decent prices. Lots of wine choices.

    Report
19. OT

    OpenTable Diner

    Dallas

    2 reviews

    5.0

    2 reviews

    Dined on June 18, 2022

    overall5food5service5ambience5

    Enjoyed an early Father’s Day brunch. Great service and even better food

    Report
20. t

    table88

    Dallas

    13 reviews

    vip
    5.0

    13 reviews

    Dined on June 18, 2022

    overall5food5service5ambience5

    I love their brunch. The kale salad, grilled bread and the gelato cart are the best.

    Report
21. RF

    RonF

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service5ambience5

    Our server/Veronica V. made our dinning so pleasant! Our first time at Terra’s. The suggestions of wine paired very well with our food.

    Report
22. MP

    MelissaP

    1 review

    5.0

    1 review

    Dined on June 17, 2022

    overall5food5service5ambience5

    Fantastic ambiance & cuisine. Highly recommend!!!!

    Report
23. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on June 15, 2022

    overall4food4service3ambience5

    Waiter not good but manager were excellent! I would recommend

    Report
24. KM

    KristineM

    Tampa

    2 reviews

    4.0

    2 reviews

    Dined on June 12, 2022

    overall4food4service4ambience3

    It was hot. It was a 110 degree day in Dallas. It felt like 90 something in there. Sweating throughout dinner. No gluten free pasta choices because it’s not “authentic” is what we were told. But the food was delicious.

    Report
25. Z

    Zinman

    Dallas

    92 reviews

    vip
    5.0

    92 reviews

    Dined on June 11, 2022

    overall5food5service5ambience4

    The Burrata and Arancini is great starters. The standout of the night was the Wagyu Strip Loin! A fabulous cut and perfectly cooked to medium rare. Great service and Fabio took time to share wine ides with us which was much appreciated. Very fun atmosphere and people.

    Report
26. SS

    SlowfoodSally

    1 review

    3.0

    1 review

    Dined on June 11, 2022

    overall3food3service5ambience1

    I was a bit disappointed tbh…the night we were there the air conditioning was broken and they sat us by a window and never mentioned it. It was too hot to enjoy the food. I finally asked the waitress (who was lovely) why it was so warm and she mentioned the broken ac. As we sat there we watched party after party be seated in the back section which did have air conditioning. This option was never presented to us. Also they forgot to offer cheese or ground pepper for the pasta, served the dishes family style but did not give us serving utensils so we had to use our used utensils to serve each other and in the current climate of Covid this is not a good idea. Anyway the treatment was sloppy the food not spectacular and the ambiance so so, maybe the downstairs restaurants are better

    Report
27. JW

    JimW

    Dallas

    2 reviews

    2.0

    2 reviews

    Dined on June 11, 2022

    overall2food3service3ambience3

    Air conditioning must not have been working. Uncomfortably hot. No apologies Food was good Server ok

    Report
28. OT

    OpenTable Diner

    Dallas

    1 review

    vip
    1.0

    1 review

    Dined on June 11, 2022

    overall1food1service1ambience1

    Ac was out. Waitress slow. Have always loved this place. Super disappointed

    Report
29. SB

    ShayB

    Dallas

    3 reviews

    5.0

    3 reviews

    Dined on June 11, 2022

    overall5food4service5ambience5

    We had an awesome experience!! The food and the people were great; I will definitely return.

    Report
30. DH

    DeeH

    Dallas

    3 reviews

    3.0

    3 reviews

    Dined on June 11, 2022

    overall3food3service3ambience3

    We had dinner reservations for 8:30 for a birthday dinner. When we arrived 5 minutes before our reservation time and told there was over an hour wait completely disregarding our reservation. They certainly weren't apologetic which made it worse. Why ask patrons to make reservations if you don't intend on honoring them?

    Report
31. BA

    BobbiA

    Denver

    1 review

    vip
    2.0

    1 review

    Dined on June 11, 2022

    overall2food5service1ambience1

    Would not recommend. Service was terrible, over sold tables and incredibly loud. Food was good.

    Report
32. KZ

    KeithZ

    Dallas

    18 reviews

    vip
    5.0

    18 reviews

    Dined on June 11, 2022

    overall5food5service5ambience5

    We really enjoyed our dinner at Terra. This dinner was definitely authentic Italian from the wine to gelato cart. Our server knew the menu up one side & down the other….her recommendations were excellent. I would highly recommend this place to anyone wanting to enjoy a delightful meal that will transport you to Italy…even if only for a few hours.

    Report
33. JP

    JonathanP

    Dallas

    2 reviews

    vip
    3.0

    2 reviews

    Dined on June 11, 2022

    overall3food3service3ambience3

    This was my third time at Terra. First two times were fantastic. Third time unlucky. Arrived on-time but took 25 mins to be seated, and then the table was tucked away in the corner next to restrooms, strollers and water station. Someone has to sit there I guess, but then we were pretty much forgotten by the server who was difficult to flag down in that corner. Happens. Then the food was meh. The lamb skewers lacked flavor. The rabbit pasta brought out while we were still eating our appetizers. All in all it was ok. Terra wasn’t on it’s A-game. I will return but if you get seated at the back in the corner, ask to be moved!

    Report
34. EK

    ElisabethKS

    Dallas

    46 reviews

    vip
    5.0

    46 reviews

    Dined on June 11, 2022

    overall5food5service3ambience4

    Very pricey, but a wonderful experience. Disappointed that they were out of at least 3 wines we wanted to order.

    Report
35. RA

    RobA

    Dallas

    1 review

    4.0

    1 review

    Dined on June 9, 2022

    overall4food5service5ambience4

    It was too hot with the open air concept. They need to add fans.

    Report
36. J

    Jerry

    Dallas

    62 reviews

    vip
    5.0

    62 reviews

    Dined on June 8, 2022

    overall5food5service4ambience5

    Great food and ambiance. Primary server could have been more attentive.. wine sat non-poured.. friendly .. seemed hurried

    Report
37. A

    Ak47

    San Diego

    1 review

    4.0

    1 review

    Dined on June 7, 2022

    overall4food5service3ambience3

    Server and front desk need more training. Be smarter

    Report
38. OT

    OpenTable Diner

    New York Area

    3 reviews

    2.0

    3 reviews

    Dined on June 5, 2022

    overall2food2service3ambience4

    Six items ordered, all missed the mark and for different reasons. Over cooked, undercooked, way over seasoned. So much amazing ingredients in the building. Lazy and lousy execution of food. Will shop in the Eataly store, take it home and cook it myself. This would honor the ingredients more.

    Report
39. OT

    OpenTable Diner

    Chicago

    2 reviews

    3.0

    2 reviews

    Dined on June 5, 2022

    overall3food3service3ambience5

    Slow service with food taking a long while to come out though restaurant was not busy at all. Ordered steak medium and it came out well done. Portion of eggs in purgatory was small. Came out with two little pieces of focaccia which was too little. Ordered a latte and got a cappuccino.

    Report
40. OT

    OpenTable Diner

    Dallas

    3 reviews

    vip
    4.0

    3 reviews

    Dined on June 5, 2022

    overall4food4service5ambience4

    Overall very good experience. Our waitress: Lola was outstanding!! Ask for her.

    Report