Other than then quality of food which was great, they did not get my OpenTable reservation and treated us like it was our fault. Service was not the best as the staff were slightly impolite.
Given its location in the upscale Elements shopping center and being a chinese restaurant in Hong Kong we expected better. The service was non existent and the food was as bland as can be. Try another place in the area as there are several. Unfortunately we just picked the wrong one.
We were leaving after the first. For 20 minuets no one showed up to take our order - and it was far away from being crowded.
the rating above is not correct - we have to mark one star as a minimum - but for real: we haven’t had food, and all the other was lousy.
The smallest Peking duck you'll ever seen. We ordered the full size, they didn't present the duck before slicing it and it ended up all fitted on a small plate. They probably gave us half the duck and saved the other half for other dishes or tables. The onion pastries were full of grease and salt. The sea whelk soup was not fresh and probably prepared the night before. The soup didn't heated through and the chicken feet was cold. Disappointment.
The Pond is rated 3.4 stars by 4 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.