Ciao Bella

4.1
25 reviews
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$30 and under
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Italian
Italian restaurant. Located on the historic Freedom Trail
What 25 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
3.9
food
4.1
service
4.4
ambience
3.8
value
Noise · Moderate
82% of people would recommend it to a friend
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SR
New England
6 reviews
Dined on August 4, 2019
Overall 5food 5service 5ambience 5

We were in Boston for medical appointments so decided to explore the North End as a treat. The food was absolutely amazing. Highly recommend.

RS
New England
2 reviews
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

Everything was perfect t!! Awesome food and great atmosphere.

VL
1 review
Dined on August 1, 2019
Overall 2food 2service 2ambience 4

I was disappointed with my Ciao Bella was Experience. I read about it on Eater - it was listed as one of the hottest restaurants in Boston right now. However when we showed up for our 7 pm reservation there was no one there while other restaurants in the North End were clearly very busy. Then, the waitress recommended the burrata and said it’s the best, and I love burrata so we ordered it, however when came out it was very firm instead of melty gooey amazingness. Then I asked what the difference is between piccata and Milanese since I was unfamiliar with the latter and they were both described on the menu as having lemon flavoring. The waitress said piccata came with angel hair while Milanese came with salad. We ordered the Milanese and it ends up that it is fried meat and is not saucy like piccata. These are two key differences I feel the waitress should have ordered. Additionally, we had their spaghetti with clams which was underwhelming. Overall, I don’t feel the meal was worth the money I spent at Ciao bella.

c
New England
17 reviews
Dined on July 20, 2019
Overall 4food 4service 4ambience 4

Traditional North End Italian, very well executed. Portions are generous. Oysters very fresh.

The Pasta Fra Diavolo was spicy (which we liked) and had generous quantities of lobster, shrimp, clams and calamari. Very tasty and sufficient reason to return just for that.

Wine list is reasonably priced. Not a huge selection but a good variety.

Service was friendly and attentive.

TK
Los Angeles
18 reviews
Dined on July 18, 2019
Overall 2food 2service 2ambience 3

Bar service was excellent. Dining service was poor - meals were served missing utensils, never came back to as ask if all was well or pour the wine (which was left on the table without an ice bucket). Food was fair and not worth a return visit based on service upstairs.

DB
New England
83 reviews
Dined on July 12, 2019
Overall 3food 3service 4ambience 5

Good food decent service, food was done well and worth the greatness. Nice work by all!!

OT
Charlotte
1 review
Dined on July 11, 2019
Overall 4food 4service 5ambience 5

Waitress handled tough table well. Only negative was they didn’t offer me cheese for me penne alla vodka. The fra Diablo was enough for 3 meals. Great presentation!

s
Los Angeles
1 review
Dined on July 11, 2019
Overall 1food 1service 2ambience 3

Food was terrible

Z
New England
1 review
Dined on July 6, 2019
Overall 4food 4service 5ambience 3

It was our 15th anniversary and we had lots of options during our one night stay in Boston. We knew we wanted Italian, so opted to try this newly opened restaurant. We were seated upstairs. At 7:30pm we thought it would be packed, even with a reservation but it was still pretty early and several empty tables, which was fine for us. The waiter was real nice, even buying us a round of drinks, which included my wife's $22/glass of wine (yeah per glass, not bottle! It's Boston). Dinner was good, as was overall service. Wait time for getting our food was reasonable too. Overall, it's a decent restaurant that we would suggest, especially since everywhere else we looked was full that night. As it gets more popular, this will probably change.

OT
Caribbean
2 reviews
Dined on July 4, 2019
Overall 2food 1service 2ambience 4

Place is beautiful. Service standard. Unfortunately both dinners simply were not good. Very salty - did not taste good. Spaghetti was starchy and sauce was tasteless. No bread available at early dinner sitting? We were asked to keep our salad forks for main course Not a major problem but dont feel its acceptable in a pricy restaurant. PWellrices are bit expenses compared to many other N End restaurants. First dinner we have had in North End in 20 years that we both found was simply not prepared well. Changeover from seafood to Italian needs much work in the kitchen. So very sorry to give a bad review as we were so looking forward to eating in the recently re opened restaurant.

OT
1 review
Dined on June 30, 2019
Overall 5food 5service 5ambience 5

Amazing food and friendly staff! I’ll definitely be going again!

CH
1 review
Dined on June 23, 2019
Overall 4food 4service 4ambience 4

My girlfriend and i went for dinner on Sunday and we had an OK experience. the staff downstairs greeted us as soon as we walked in and took us to our table. there is a gentleman who came by and put some silverwares on the table for us (table wasnt fully set when we sat down). the server came soon after and took our drink order. another server stopped by a few min later to take our order (she didnt know that we already had a server). the 1st server came back again to fill up our water glasses, and when the drinks came, we placed our food orders. up to that point everything was fine. the food took a while to come out, and when the food came, our server never came to check on us to see if food was okay or if we needed anything else. The gentleman who set the table and brought our food was very nice, we asked him for some parmesan cheese and he brought it out very quickly. My food was delicious, but my girlfriend’s food was very salty. Since noone came to check on us, and we waited a while to get our food, she didnt want to wait anymore and ate the food anyways. Our server never came back since the last time she took our order. We asked another server for the drink menu again, and let her know that the food was so salty and noone came to check. She was very apologetic and very sweet, she felt really bad, and offered to give us something on the house. Although she wasn’t our server, she went and put in our drink orders, and kept apologizing. She also comp my girlfriend’s food and went back to let the kitchen staff know that the food was salty. She really made a difference because after our first server disappeared, and the food wasn’t eatable, we were getting upset, but she made everything okay. she was super professional and very nice. Both servers had the same name, Brianna. We want to say big thanks to the Brianna (who worked the evening shift on Sunday), you did a great job. the other Brianna can learn from you. We would give place another try.

KS
1 review
Dined on June 22, 2019
Overall 5food 5service 5ambience 4

The service was great. Very attentive and they let me change the type of pasta with no worries. I did think the portions were pretty big and couldn’t finish all my pasta. Perhaps a side salad would be good with the entrees to just mix up the taste a bit. Otherwise it was delicious.

SA
New England
7 reviews
Dined on June 19, 2019
Overall 5food 5service 3ambience 4

A newly opened spot, Ciao Bella offers quality Italian eats in a beautiful space. Highly recommend the capraese salad and spaghetti carbonara. Come for the food, enjoy the beautiful interior.

OT
New England
1 review
Dined on June 15, 2019
Overall 3food 3service 1ambience 4

Food was ok, not great. Small portions. Service was very bad, unfortunately. Wait staff was unsure who was waiting on our table, and then completely forgot about us. There are many better options in the North End - will not return.

s
New Orleans
7 reviews
Dined on June 14, 2019
Overall 3food 2service 4ambience 4

The location and atmosphere are amazing! It’s right in the middle of North End.

We did have a few people that didn’t have the best dining experience. But I can recommend the bolognese and carbonara! It’s a new restaurant that I would definitely try again, but it wasn’t a home run with our out-of-town guests.

OT
Chicago
12 reviews
Dined on June 13, 2019
Overall 5food 5service 5ambience 5

Great staff. Great food. Made our special occasion feel special.

OT
New England
3 reviews
Dined on June 12, 2019
Overall 5food 5service 4ambience 5

Price/size ratio typical for the North End, but the quality was amazing. I couldn’t stop thinking about my meal for hours after I finished. So, SO good. And the restaurant is adorable too, lots of light pink and sweet decorative touches.

OT
New England
1 review
Dined on June 12, 2019
Overall 5food 5service 5ambience 5

Came here for dinner with my husband and we both loved it! The homemade pasta was outstanding. Spaghetti limone was a stand out, as well at the bolognese. Decor was old school and modern at the same time which we thought was really fun. Great views of north square from both floors. Would definitely come back and recommend to friends and family. Our new favorite spot in the north end.

OT
New England
3 reviews
Dined on June 11, 2019
Overall 5food 5service 5ambience 5

Excellent food and service

J
New England
5 reviews
Dined on June 11, 2019
Overall 5food 5service 5ambience 5

Loved this place. Food and service were better than most other restaurants in the neighborhood. It felt like they actually cared. Pasta was made in house and cooked perfectly and the space was incredibly charming. Will be my new go-to when visiting the North End.

OT
New England
2 reviews
Dined on June 10, 2019
Overall 5food 5service 5ambience 5

Carbonara like in Italy.
Great espresso martini

OT
1 review
Dined on June 8, 2019
Overall 1food 1service 3ambience 2

Only gave this 1 Star because the waitress was understanding and nice and comped our appetizer. The food was absolutely awful. We started with shrimp scampi, which was not in a real scampi sauce. The sauce was so watered down. My girlfriend ordered the spaghetti and clams that comes in a white wine sauce, but received it in a cream sauce, which she did not expect or want. The pasta for both of our meals was so over cooked that it stuck to our teeth and was sticking all together. Every other table around us had complaints too. There are so many better restaurants in the north end, we’ll never step foot in here again.

M
1 review
Dined on June 8, 2019
Overall 2food 3service 1ambience 5

I was looking forward to going here. To keep it brief, and I feel this was just a bad night, but for the amount of money I spent, for the experience we received, I couldn’t walk away recommending to anyone else. You know when you close the check and you just don’t feel good about it? I wish a manager had stopped by and asked us about the service.

OT
New England
1 review
Dined on June 7, 2019
Overall 5food 5service 5ambience 5

Our dinner at Ciao Bella was incredible!! Service was great. Highly recommend the spaghetti alla limone. Beautiful bar downstairs.