Bob's Steak & Chop House - Plano
It was delicious and service was immaculate
I love Bob! They food and services are one of the best I have been to!
Naomi took excellent care of us. Everyone was very friendly, and our dining experience was wonderful.
This was our second time at this location. The first time our filets were jaw dropping good and cooked to perfection (medium well). This time my medium well filet was medium rare and just did not have that amazing flavor I was expecting. Fortunately my wife ordered well done this time as she has no tolerance for undercooked meat. As it was, I ate around the edges of mine where it was more cooked and took the rest home to throw on my grill later. The rest of the food was neither better nor worse than the first time and was plenty flavorful but we did not go there for the potatoes, right? Overall, we just were not as impressed this time. And finally, the service was not the same either. Our waiter (same one both times) was absent quite a bit this time although he was just as jovial and attentive as the first time when he was around.
The steaks were ordered as medium and delivered between med-well and well done. Tomatoes in the tomato salad ware not flavorful. The creamed corn was too sweet. The food concept just seems dated.
We were greeted and immediately seated at our booth, which was very comfortable. Our water was Devon, and he was very pleasant. He guided us through the menu and gave us good advice. Devon was talkative, but not too. we thoroughly enjoyed our evening at Bob's Chop House.
Food was average...
Always a great steak at Bob’s. Brady was an awesome server.
Excellent meal with excellent service! We arrived 20 minutes early and prepared to wait for our 7 p.m. reservation but they sat us immediately!
We received gift certificates for four steak houses from our daughter for Christmas. After visiting all 4, we decided that Bob's was the best of the four and the one we would continue to go to.
Food was excellent, cocktails well made, service was attentive ! Really enjoyed it, will certainly be back next trip to plano !
Everything was great only issue I had was the party next to me was extra loud and tipsy. I would’ve raised an issue with the manager but in all honesty I’m Hispanic and they were white. I know I would’ve received backlash from everyone and blamed for ruining the mood so I stood quiet and made the best of it. Great way to spend my birthday celebration. Overall i would go back to Bobs just not the Plano location.
Bob’s never disappoints, the food is savory with each bite! The hostesses, staff, and managers are always personable, warm, and inviting .... Devin our favorite waiter is our most memorable touch with each dining experience... oh.... we can’t forget how happy John (our favorite valet guy) greets us every time.
We were greeted promptly and seated to a booth as requested, however we were left unattended with no waiter or service for nearly 20 minutes. Staff passed us by a dozen times as we glanced over our completely empty table waiting. For a fine dining experience at this price point and status, this was unacceptable. But we were eventually greeted with menus and a very sincere apology for a mix up by the staff and offered a round of complimentary cocktails to start our evening from our server, which we accepted graciously.
Our appetizers were superb, paired with a bottle of sweet champagne which started our evening off perfectly. Our server and sommelier were amazing and very attentive, engaging in friendly conversation and ensuring our desires were met. Our filet mignon were cooked to absolute perfection, and the mashed potatoes were mouth watering and delicious. A bottle of French wine from Bordeaux was perfectly paired with our meal, while the glazed carrot is a tasty amd unique feature that makes this chain stand out from the rest.
Dessert was the New York Cheesecake and was the perfect finale to a wonderful dining experience. We try to experience a new restaurant in Dallas at least once a month, and Bob's Steakhouse was a long-awaited notch on our fine dining list that we finally completed. Our initial bad experience and mood upon being seated was turned around by excellent service and a sincere apology from the staff. We left immensely satisfied and created a lovely date night to remember. Highly recommended and we will definitely be back sometime soon.
My wife and I celebrated our 26th Wedding Anniversary at Bob's and were delighted with the experience. The service we received was excellent, and the food exceeded our expectations.
Always a great event
My wife & I had one of our 1st dates at Bob's. It was our 1 years anniversary. They gave us a quiet table in the corner. Service was fantastic. Looking forward to celebrating our 2nd.
It was my birthday and the staff left a card on our table wishing me a happy birthday. It was the small touches that made the evening great. Our server John was amazing and we felt like we were VIPs. Of course the food was amazing and the ambiance was very romantic. This is a perfect place to dine for special date nights.
Everything was great from the time we walked in till the time we left. Food, service, value all get an "A"
Everything was wonderful. Three managers came to our table to thank us for coming into the restaurant. The food was great and service was better! Great place for a celebratory dinner.
Great steaks perfectly cooked. Yummy sides to compliment.
Fantastic as always! The special Chateaubriand for 2 was a treat, plus you get so much EXTRA that most steak houses don't give you like sides and this came with vegetables as well. People don't always look at the TOTAL price of eating and Bob's is not only great food, but great value!
Yummy! Awesome In every way! Always best of the best! Thanks!
Outstanding food and service, a bit loud for a quite evening
Great steaks. In fact, nothing disappoints here, from the French bread at the start to the Key Lime pie at the finish.
Great food as usual. The ambiance was good and on the quiet side. It wasn’t rushed and the bisque was amazing!
Excellent food excellent service. This meal was perfect!
We went to the Plano location for my husband’s birthday celebration. We love Bob’s but this time our service was unbelievably awful. Waited on drinks, got the wrong bottle of wine (twice!) never got salads, sides came after the food was in to go bags and he never even recognized my husband’s birthday, despite having mentioned to me upon arrival! The food was amazing and perfectly cooked, however, I was so disappointed with our server. Won’t go back to this location.
Unfortunately, the food took about 45 minutes to an hour to come out, and the shrimp was overcooked and the fish had a bone in it. When the bone was shown/brought to the waitresses attention; she indicated that she would have to go and tell the cooks (No follow-up after that). The waitress did not check on us enough. This is my second time there, but the ribeye was not as delicious as it was the first time I came. This time I brought a large group with me and was disappointed as those who ate the seafood basically got sick (messed up stomachs). On another note, the alcoholic drinks were good.
Unfortunately, I cannot recommend this place going forward.
Food was good, not fantastic, but the service was superb. Staff was spot on with anticipating our needs and wants.
The food and service were outstanding. This is a great place for a birthday, business or special occasion. The only downside was it is extremely loud so this this is not the place for a romantic date dinner.
Outstanding as always
Great food, great service and an exceptional value for a prime steakhouse experience!
Anniversary. We got a complimentary dessert! So yummy!
Bobs, never disappoints. My husband and I have been dining here since they opened the doors and the quality of the food and service has not changed. My only one wish is that they would update the ambiance. It still has that old and stuffy traditional steakhouse feel.
Have been here several times always great food n service
Best steaks in town! Creamed spinach is divine. Save room for the brownie sundae made with the best ice cream!
It was very good as always! Top notch experience!
This is our special occasion go to for a few years now. We had a reservation for a party of six and unfortunately we were seated in sort of a tight corner by the wait station. Ok I can deal with that I guess. Everyone at the table who ordered steak (5 people) agreed that the steaks were on the rare side of what they ordered. Ok I can deal with that as the steak was still really good and sides and cocktails were fabulous. Our waiter wasn’t rude or unfriendly and our orders/tickets were correct. He was just very awkward and hung around for WAY too long. Think slightly inappropriate jokes and too many personal details. It was awkward enough that everyone at the table was bothered. Kind of not what you want when you have a birthday dinner party at a nice steakhouse. I still tipped him well as he provided good service, but he may want to consider keeping it short and sweet in the future for his other guests. Valet was excellent!