Tanglewood - Hyatt Regency Coconut Point Resort & Spa

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1. SD

   ShannonD

   1 review

   1.0

   1 review

   Dined 1 day ago

   overall1food2service1ambience1

   Horrible customer service. Food tasted good. Don't drink too fast, otherwise you'll have food and no beverage.

   Report
2. M

   Marta

   Chicago

   142 reviews

   vip
   5.0

   142 reviews

   Dined on April 24, 2022

   overall5food5service5ambience5

   Great brunch

   Report
3. P

   Peyton

   Naples

   19 reviews

   vip
   5.0

   19 reviews

   Dined on April 23, 2022

   overall5food4service4ambience5

   Excellent environment - very relaxed and casual. Not a large menu but adequate. Something for everyone. We've been there around five times this season and it never disappoints.

   Report
4. D

   Dans

   Tampa

   1 review

   3.0

   1 review

   Dined on April 23, 2022

   overall3food3service4ambience3

   Decent restaurant but food quality nowhere near the price point. Ambience kind of generic. Hotel lobby and grounds are beautiful so felt the restaurant itself should have been a little nicer.

   Report
5. M

   Mikecottle

   Naples

   39 reviews

   vip
   1.0

   39 reviews

   Dined on April 20, 2022

   overall1food2service1ambience1

   Wow where to I start to write a scathing review. Here are the negatives (there were no positives): 1) The menu on Opentable does not reflect the actual paper menu they gave us. 2) This is not an Italian restaurant unless your measurement of superior Italian restaurants is Olive Garden 3) The waitress seemed to care less about serving us 4) Birds were constantly bombarding us while we ate 5) The food (particularly the pizza) was almost inedible It seems like the Hyatt has yet to emerge from peak pandemic operating mode.

   Report
6. OT

   OpenTable Diner

   Cambridge

   2 reviews

   3.0

   2 reviews

   Dined on April 18, 2022

   overall3food3service3ambience2

   Family meal, overall a typical hotel meal, nothing special nor terrible

   Report
7. m

   maureenm

   New York Area

   9 reviews

   vip
   5.0

   9 reviews

   Dined on April 18, 2022

   overall5food5service5ambience5

   Always delicious food and service and setting!!

   Report
8. MG

   MargaretG

   Naples

   1 review

   4.0

   1 review

   Dined on April 17, 2022

   overall4food4service1ambience4

   The food on the buffet was being put away before we finished eating. Some of the main courses were not replaced when they ran out. There were few desserts - they even ran out of vanilla ice cream! This experience was very different from that of previous years. There was no pasta station; instead of a room full of desserts, there were only a few puddings, no cake, and two gelato choices. For the price, the meal selection was not adequate.

   Report
9. LS

   LisaS

   New York Area

   26 reviews

   5.0

   26 reviews

   Dined on April 17, 2022

   overall5food5service4ambience5

   The food was delicious and the selection was amazing. The waitress we had was sweet although she never came to clear our plates, which made the table quite crowded . The sangria girls were delightful and the sangria itself was yummy.

   Report
10. KL

    KLW1006

    Philadelphia

    4 reviews

    vip
    1.0

    4 reviews

    Dined on April 17, 2022

    overall1food3service1ambience5

    This was an absolute disgrace - everything the restaurant info says indicates Sunday brunch is $44 for adults and $22 for children - I booked brunch for Easter Sunday and never did anything explain any special pricing (no emails, nothing on website, the signs in the hotel nor when we got to the restaurant); when we got the check, we were changed $150 PER adult snd $60 PER child!! Plus a $74 service charge cost us $500 for Easter brunch!? This is highway robbery and inexplicable that we were not warned ahead of time.

    Report
11. H

    Happy

    Chicago

    5 reviews

    4.0

    5 reviews

    Dined on April 10, 2022

    overall4food4service2ambience5

    Check your bill, overcharged for a bottle of wine. One prime rib was perfectly done and one was medium when we asked specifically and emphatically for medium rare.

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12. L

    Letsgogang

    Naples

    18 reviews

    5.0

    18 reviews

    Dined on April 4, 2022

    overall5food5service5ambience5

    Food was delicious, atmosphere was resort like and it’s just around the corner!

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13. OT

    OpenTable Diner

    Atlanta

    1 review

    3.0

    1 review

    Dined on April 2, 2022

    overall3food4service3ambience4

    Slow service. Decent food. Lovely hotel.

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14. j

    jure

    Western NC

    6 reviews

    vip
    2.0

    6 reviews

    Dined on March 30, 2022

    overall2food1service1ambience1

    Horrible. Had the Caribbean buffet… over priced and not good. Dried out pork, grouper was bad. Service was horrible.

    Report
15. TB

    TomB

    Orlando

    1 review

    3.0

    1 review

    Dined on March 27, 2022

    overall3food4service3ambience4

    The menu was very limited in scope as they were pushing the buffet . The food was good though

    Report
16. AG

    AlexG

    Tahoe

    67 reviews

    vip
    3.0

    67 reviews

    Dined on March 24, 2022

    overall3food3service4ambience4

    Really nice Ambience but the food it was okay. One of my colleagues actually got sick. The wind was pretty high it is pretty thin

    Report
17. RM

    RobinM

    Tahoe

    2 reviews

    2.0

    2 reviews

    Dined on March 22, 2022

    overall2food1service2ambience1

    Food was awful. The restaurant seems dirty. They have a buffet. It didn’t look very good. Menu choices very limited and food was not good.

    Report
18. OT

    OpenTable Diner

    Atlanta

    2 reviews

    1.0

    2 reviews

    Dined on March 16, 2022

    overall1food1service3ambience1

    Portions were extremely small, quality was of a $5 meal but cost was $30.

    Report
19. OT

    OpenTable Diner

    New York Area

    3 reviews

    vip
    2.0

    3 reviews

    Dined on March 15, 2022

    overall2food2service4ambience3

    This is more of a family hotel restaurant, lots of small children and a very limited menu.

    Report
20. OT

    OpenTable Diner

    Tampa

    3 reviews

    vip
    2.0

    3 reviews

    Dined on March 14, 2022

    overall2food2service3ambience3

    Server brought wrong wine. Server spilled my mother’s wine and didn’t offer more. My burger did not taste good and was made incorrectly. They did get me another burger. Pizza was undercooked. Very underwhelming

    Report
21. B

    Brian

    West Palm Beach

    3 reviews

    5.0

    3 reviews

    Dined on March 13, 2022

    overall5food5service5ambience5

    Amazing property

    Report
22. L

    Lally

    Toronto

    12 reviews

    5.0

    12 reviews

    Dined on March 5, 2022

    overall5food5service5ambience5

    All diners were very pleased with their choices. Delicious.

    Report
23. OT

    OpenTable Diner

    Tampa

    5 reviews

    vip
    5.0

    5 reviews

    Dined on February 27, 2022

    overall5food5service5ambience4

    Food was better than expected for a hotel lobby restaurant, a bit pricey but the portions were a good size. Service was Top Notch and very helpful.

    Report
24. AM

    AnneM

    Tallahassee

    7 reviews

    5.0

    7 reviews

    Dined on February 26, 2022

    overall5food5service5ambience5

    Server was excellent and very attentive. Food arrived in a timely manner.

    Report
25. OT

    OpenTable Diner

    Chicago

    1 review

    4.0

    1 review

    Dined on February 25, 2022

    overall4food2service3ambience5

    Recommended burger - not good or as described or as on menu Waitress had lots of tables so service slow

    Report
26. MC

    MaureenC

    New England

    1 review

    2.0

    1 review

    Dined on February 21, 2022

    overall2food2service2ambience3

    Slow service, never came to ask if we wanted more drinks. Food tasted was like banquet food.

    Report
27. A

    Alferi

    Pittsburgh

    1 review

    2.0

    1 review

    Dined on February 19, 2022

    overall2food3service2ambience2

    Service was not good Fish was dry Menu on line was not the menu at the restaurant. A very limited menu.

    Report
28. JT

    JimT

    New England

    5 reviews

    5.0

    5 reviews

    Dined on February 19, 2022

    overall5food5service5ambience5

    After being seated outside on a beautiful evening, we were greeted by our waitress Amanda! She was not only friendly but caring as well. We couldn’t have been treated better. This was our first visit to Tanglewood…needless to say it won’t be our last. Jim Thompson

    Report
29. A

    Anonymousreviewer

    Naples

    1 review

    3.0

    1 review

    Dined on February 14, 2022

    overall3food3service3ambience5

    Had a 2:00 reservation on Open Table. Upon arrival they told us their last seating is 1:30. Let us in but we were terribly rushed. I expect more out of a $100 lunch.

    Report
30. OT

    OpenTable Diner

    Naples

    3 reviews

    vip
    1.0

    3 reviews

    Dined on February 14, 2022

    overall1food1service1ambience1

    Valentine’s Day lunch. Minimum food choices, severs did know difference of soups offered. Poor service.

    Report
31. KD

    KathyD

    Cincinnati

    2 reviews

    vip
    5.0

    2 reviews

    Dined on February 8, 2022

    overall5food5service5ambience5

    It was a fun day , lunch, spa , celebrating a friends bday.

    Report
32. SM

    SelenaM

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on February 6, 2022

    overall5food4service5ambience4

    Outdoor seating on the balcony was nice, would recommend over the indoor which looks like a typical hotel restaurant. Sunday buffet was delicious and came with mimosa/champagne.

    Report
33. OT

    OpenTable Diner

    Cleveland

    1 review

    5.0

    1 review

    Dined on February 2, 2022

    overall5food5service5ambience5

    Staff is excellent. Enjoyable evening!

    Report
34. T

    Trialgirl

    Philadelphia

    126 reviews

    vip
    4.0

    126 reviews

    Dined on February 2, 2022

    overall4food4service4ambience3

    Good food and service, overpriced for what it was

    Report
35. WJ

    WayneJ

    Baltimore

    5 reviews

    2.0

    5 reviews

    Dined on January 21, 2022

    overall2food3service2ambience1

    Tanglewood was advertised as an upscale restaurant outdoors with a water view. You would expect that from a Hyatt. It was a Burger & Fries, parents with lots of kids, noisy, place on metal tables and chairs, took 15 minutes for our drinks to arrive. I believe the large families there found it just great with room for their kids to run around but a place for a special occasion with my wife it wasn’t. We had a drink and walked the property to find a place offering a better experience- the Tarpon Grill, it was great, excellent service and food, love the fire pits too,

    Report
36. L

    Lore

    Naples

    1 review

    5.0

    1 review

    Dined on January 18, 2022

    overall5food5service5ambience5

    We had a light dinner with friends on a Monday evening. Each of us ordered a salad that was delicious. The server was friendly and efficient.

    Report
37. KS

    KarenS

    Atlantic City

    1 review

    4.0

    1 review

    Dined on January 9, 2022

    overall4food3service4ambience5

    For years we have enjoyed Sunday night Prime Rib at the Tanglewood. Always a beautiful night out for a reasonable price. However, this past Sunday, we were shocked when we received the bill. The price of the prime rib special went up 30%. Although the serving was decent, we didn’t feel it was worth the price of $30 for the meal. Add the drinks and tip and the evening cost us $150.00. Sorry to say we won’t be going back there. We’re not tourists.

    Report
38. XT

    XavierT

    1 review

    1.0

    1 review

    Dined on December 25, 2021

    overall1food1service2ambience2

    I made reservations on thanksgiving day. The food menu was reasonable and like what they offer. The day of reservation I check the menu out to see if any changes and there was none. I got to the restaurant (Hyatt) and got seated and was told at that time it was a buffet and price was $100 per person. We were in a bind since most restaurants were not open on Christmas. I was upset and discuss the situation with the manage. He ask me what a fair value would be and I suggested $50 per person but it actually should not of been more than $35. He accepted my price with an attitude. While I appreciated the discount it was not the meal we originally wanted nor was it up to par for a $100 meal. We then could not get out of parking lot after paying the $6 for parking. There where over 10 cars waiting

    Report
39. T

    Twodinefor

    Chicago

    12 reviews

    1.0

    12 reviews

    Dined on December 25, 2021

    overall1food2service3ambience3

    Made our reservations for Christmas dinner on OpenTable. We were not told that this was a $100 per person buffet. No notice given that the regular menu wasn’t available. We didn’t know this until we sat down. The food was typical banquet quality, abundant but bland - nothing festive. Definitely NOT worth $100. In a time of Covid we would not have chosen a buffet. There were very few masks on patrons, few wore the available gloves, and there was no social distancing. Grim meal knowing we were surely exposed to Omicron. Very disappointed in Hyatt for putting so many people at risk.

    Report
40. MC

    MicheleC

    New York Area

    11 reviews

    vip
    4.0

    11 reviews

    Dined on December 25, 2021

    overall4food5service5ambience3

    This was a special Christmas dinner. The food was excellent and I thank all those working the holiday but for the money we spent Hyatt needed to up their holiday wow factor. Lacked any Christmas feeling. In fact felt very generic the space.

    Report