Turner Hill Grille RoomResponded on February 28, 2026Thank you for choosing to celebrate such a special evening with us at Turner Hill, especially as your first visit. We sincerely apologize for the service delays, beverage concerns, and inconsistencies with certain dishes. Your comments have been shared with our team for review and correction. As a no-tip club, we do include an administrative fee and service charge, but we understand if this was not clearly communicated it could feel unexpected, and we apologize for that as well. While Valentine’s Day is a high-volume evening, that should not impact your experience. We appreciate your feedback and hope to welcome you again.